Thoughts on logistics management in hospitals in 2019

In order to make the development of the hospital more powerful, better people's physical health services, combined with their own work, it is proposed to determine the working ideas, namely: a main purpose, two creative activities, three files, four measures, five tasks to promote the hospital Rapid development.

One theme: to establish the purpose of thinking of patients and serving the front line of the clinic. The department in charge of the work is the party affairs and administration. The department in charge of the department is the department office, the party office, the service department, the general affairs department, and the security department. It assists the dean in managing the pharmacy and equipment department. These departments are the functional departments of the hospital, which have both management functions and services. Functions, while serving patients and services is the main job function. They must actively coordinate the relationship between departments, go deep into the front line, go deep into the clinic, do a good job in service, do a good job of guarantee, and make the hospital work in an inertia.

Two creative activities: launching the first-class competition and innovative service activities. The initiative to compete for excellence is the core of the work of the hospital. We must make full use of the activities of creating superiority and excellence, strengthen the construction of the grassroots organizations of the hospital party, give play to the bastion role of the party organization and the vanguard and exemplary role of party members, and carry out the activities of “showing the posts with bright cards”. Through the party members' bright style, model performance, dedication and spirit, strengthen the sense of responsibility of "my responsibility, I am responsible", the leading ideology of "my post, my demonstration", "I am the party member, I pay" the dedication consciousness. Establish a pioneering image and make the pioneering competition for excellence. Innovative service activities are an effective carrier for improving service quality. Based on this year's work, we will determine the year of innovation service next year, and we must clarify the objectives, methods, steps and effects of innovative services, in “fine”, “real” and “doing”. Work hard, combine innovative services and business work, and implement various innovative service measures into specific practical operations and medical care behaviors, so that the public can feel the value of services.

Three files: revision of the "Hospital Work System", "Hospital Staff Responsibilities" and "Medical Service Service Code of Conduct". The hospital work system and staff duties are the hospital's Dafa, and it is the behavior guide for medical staff. The hospital should be based on the revision of the National Hospital Work System and Personnel Responsibilities of the Ministry of Health, and establish a special organization in conjunction with the hospital's actual situation. The professional staff will be selected to study and revise the feasible hospital “National Hospital Work System and Personnel Responsibilities” to regulate the behavior of medical staff. Medical services are the unremitting efforts. In view of the service refinement and service innovations carried out in the past few years, we have carefully summarized and summarized the methods of hospital service measures, from iso service operation guides to 410 innovative services. From the clothing staff's clothing and dressing language etiquette to medical ethics, etc., formulate a detailed and feasible "Code of Conduct for Medical Personnel Services", and use this standard to unify the work behavior of medical personnel.

Four measures: Strengthen the construction of learning hospitals and improve the quality of medical staff. In view of the concentration of hospital intellectuals and the characteristics of young comrades, we will earnestly carry out the activities of creating learning hospitals, from general branches and branches to departments, organize learning activities for learning hospitals, clarify purpose, clarify content, clarify time, and clarify responsibilities. Make good use of the platform of Party Member Education Network and Shuangwei.com to form a good learning atmosphere and cultivate an excellent workforce; it is necessary to go deep into the department, go deep into the grassroots, and change the work style. There are many departments in the hospital, the classification is fine, the situation of each department is complicated, insist on in-depth department system, master the situation of the department, understand the ideological dynamics of the staff, change the work style, solve the difficulties in the work and life for the departments and employees, improve the work efficiency; strengthen the supervision and inspection Work is arranged, inspected and implemented. There are many departments, many categories, and fine classification. It is the characteristic of hospital work. Establish corresponding organizations or use existing personnel, increase supervision and inspection of work, overcome more arrangements, check less; say more, do less shortcomings, change style, Command ahead, both as commanders and combatants, work as a leader, and promote work; play the role of organizations at all levels and party members, and condense the wisdom and strength of everyone. The trade unions, the Communist Youth League, the Women's Federation and other groups are an effective organization for cohesiveness. They are indispensable in the development of the hospital. The party and the regiment are the backbone and play a vanguard and exemplary role.

Five tasks: relying on the construction and use of the medical ward building, and do a good job in environmental construction. The medical ward building is expected to be put into use in July. According to the progress of the project, the project quality supervision, Party A's supply and purchase, decoration and decoration, etc.; do a good job in the layout of the department and the department to move the work; do a good job in the survey and design of the hospital business building Renovate the parking lot in the hospital to provide a warm medical environment for the people coming to the hospital. Focus on innovative services and improve service quality. Improve the detailed and innovative service measures, work harder and deepen, go out and learn the advanced hospital service concept, please come in, hire experts to come to the hospital for lectures, analyze the key complaint cases for several years, and analyze the dissatisfied links of patients. Suggestions for improvement, continuous improvement of medical services, to meet the needs of the public for hospital services. With the theme of celebrating the 90th anniversary of the founding of the Party, we must do our best to create a better job. We will conscientiously implement the requirements of the higher-level party committees, carry out colorful celebrations, sing the great achievements of the party in the past 90 years, sing the Communist Party and socialism, organize the party members to “show the posts” and make the work of excellence and work. We will do our best to do a good job in party building to promote medical care, do a good job in medical promotion, and promote the work of creating excellence first. Taking the review of the dimethyl hospital as the carrier, we must do a good job in management. While serving the clinical and service front lines, each functional department should focus on the in-depth, diligent, diligent and diligent work, strengthen department management, standardize business conduct, and strive for good results in the dimethyl review. Taking the comprehensive social governance as the core, we must do a good job in building a soft order in hospitals. The scale of the hospital is expanding, the number of personnel is increasing, the soft environment for diagnosis and treatment needs to be further improved, the logistics support is strengthened, the patients in the department are served in depth, the security personnel are hired, the order is optimized, the safety production inspection and supervision is strengthened, and the Ping An Hospital and the Green Hospital are created.