2019 Nurse Care Work Plan

First of all, I would like to thank the director and the head nurse for their trust in me and give me the opportunity to continue my training in the position of the nursing team leader. In 2019, I have a lot of places that are not doing well enough, especially in management, there are still many shortcomings. I hope that in the future work, I can continue to sum up lessons and learn, and continue to learn, and strive to do a better job. The work plan for 2019 is summarized as follows:

First, the main work objectives

1. The annual incidence of nursing accidents is zero.

2, the basic nursing theory knowledge assessment scores average >70 points.

3, the average score of nursing technology operation assessment is >90 points.

4. The success rate of venipuncture is >90%.

5. The patient's satisfaction with nursing work is >95%.

Second, the guarantee measures:

1. Strengthen the training of basic theoretical knowledge, so that the comprehensive quality and professional ability of nursing staff can be improved. A monthly business training will be organized, including basic theory, specialist nursing, planning immunization knowledge, and post-training assessment. Read more about nursing-related books and pay close attention to new developments in nursing knowledge.

2, strengthen the professional training of nursing technology, especially the use of indwelling needles, improve the success rate of venipuncture, constantly sum up experience and lessons in the work, to be bold and overcome psychological barriers. Regular or irregular discussion of the cause of puncture failure, please experience more successful experience with puncture. Actively learn new business and new technologies related to nursing.

3. Strengthen nursing operation practices and implement process-oriented services. Strict aseptic operation and check system to improve the quality of care.

4. Carefully do basic nursing to make the nursing work more standardized. Keep the bed clean and tidy, no smell, no smudges, neat and tidy items, the number of drops infusion is consistent with the doctor's advice, and the patients who inspect the infusion are good at observing the condition and finding problems in time.

5, strive to improve service attitude, so that patients are satisfied with their hearts. Every nurse is required to establish a good service attitude, treat each patient with enthusiasm, and regard patient satisfaction as the ultimate goal of our work, and provide convenience to patients as much as possible. Eliminate the phenomenon of birth, cold, hard, and shoving patients, and never allow quarrels with patients.

Third, do a good job in unity, improve the cohesiveness of the department, strengthen their ability to collaborate and coordinate, and jointly care for the small group of nursing teams. Let everyone's heart full of love, work full of passion, let the ward full of laughter, let the department full of warmth! For the current level of nursing work, there is still a certain distance from the target we envision. There are still some problems like this. I hope that with the help of the head nurse, we can mobilize everyone’s enthusiasm, let everyone have a sense of ownership, and believe in the department. The future will be even better.

From the above is my care work plan for 2019, there will always be insufficient in the work, please help the head nurse and colleagues, and understand!

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Third, for the hospital blood, blood donors provide quality services, promote the sustainable development of voluntary blood donation

1. Regularly hold consultation meetings with blood units and rare blood type associations to improve blood station work in a timely manner. In the future blood supply service work, our department must firmly establish the idea of ​​ensuring blood quality and perfecting “satisfactory service” and changing services. idea.

2. In the future, we must strengthen the education and training of all staff, the quality of internal training, the image of external trees, starting from blood donation services and culture, starting from the details, updating the service concept, improving service methods, improving service measures, improving service quality, and enriching services. Content, broaden the service area; optimize and long-term adherence to blood hospital services. Unpaid blood donation, such as "going against the water, not going, then retreating", we must strive to make blood donors, medical units, blood users satisfied with high-quality services and superb business technology, and promote the sustainable development of voluntary blood donation.

Fourth, pay close attention to connotation construction to ensure blood safety

1. Strictly follow the requirements of the "People's Republic of China Blood Donation Law", "Blood Station Management Measures", "Blood Quality Management Regulations", "Blood Station Laboratory Management Regulations", in the blood storage and blood supply work, strengthen management, very grasp The key control points in the blood supply and blood supply work ensure that no blood quality problems occur.

2. Conscientiously implement the "Quality Management Standards for Blood Stations", "Laboratory Specifications for Blood Station Laboratories" and the new regulations of the quality management system of our station, and do the internal audit and management review work on time to ensure the effective operation and continuous improvement of the quality system. To meet the inspection and appraisal of the health administrative departments at the provincial, provincial and municipal levels. Strengthen the quality supervision of the blood storage points set up, implement the blood unit planning application for medical units, and store and adjust blood according to clinical needs.

5. Strict quality system management to ensure blood safety and effectiveness

1. Conscientiously implement the relevant contents of "one method, two norms". Our department should further play its functional role, promote the construction of the blood station quality system, strengthen the implementation, internal audit and supervision of the 2019 version of the quality system, and find errors. Timely report to the review, and adopt a combination of education and punishment to analyze the existing problems, track the rectification, ensure blood safety, and ensure the effective operation of the blood supply and blood supply business.

2. Continuously improve the initiative of our staff to abide by the quality management system, so that the quality management system of our station can continue and operate effectively.

3. Adhere to the routine monitoring work of blood supply business, increase the frequency of supervision, and closely monitor the quality of blood supply process, blood storage equipment, temperature monitoring software and blood products according to quality control standards to ensure the normal operation of blood supply.

Sixth, increase personnel training and strengthen the development of blood station technology projects

In 2019, with the support of the station leaders, our department selected 2-3 outstanding professional and technical personnel to visit the provincial blood center to study and participate in the training course of clinical blood transfusion knowledge held by the Blood Transfusion Association to improve the quality of business and learn new learning. New progress in business and blood transfusion will lay the foundation for the future development of scientific research and blood transfusion technology, and strive to create a learning blood station.

Seventh, strengthen the investment in the construction of bloody infrastructure and equipment, eliminate blood safety risks

With the successive promulgation and implementation of the “one method and two norms” of the Ministry of Health, the state has put forward higher and more specific requirements on blood station management, standard practice, blood station laboratory construction, blood supply and blood supply safety and many other aspects. However, the blood storage ice bank on the 3rd floor of the Department of Hematology has been used for many years. The compression equipment is aging, often malfunctioning, and the temperature cannot be accurately monitored within 24 hours. Once the temperature monitoring fails, several tons of plasma will be scrapped, which will bring great blood to the blood station. The loss, there are great hidden dangers of blood quality safety, "pre-existing, not forgetting, the teacher of the aftermath", it is recommended to relocate the ice bank on the 3rd floor to eliminate hidden dangers and ensure blood safety.

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