2019 hospital head nurses work plan

First, strengthen the on-the-job education of nurses and improve the overall quality of nursing staff

According to the standardized training of nurses and the on-the-job continuing education implementation plan of nurses, we will do a good job in the “three basics” of nurses and the training and assessment of specialized science and technology.

1. Focus on strengthening the assessment of new admission nurses, employed nurses, and low-grade nurses, and strengthen their learning awareness. The Ministry of Nursing plans to strengthen basic nursing knowledge in the first half of the year, and increase the number of assessments until reaching the standard.

2. Strengthen the training of specialized science and technology: each department develops the training and assessment plan for the specialty theory and skills in the cycle, organizes examinations and assessments 2-3 times a year, and has examination papers for theoretical examinations and organized by the head nurse to conduct closed-book examinations. Pay attention to practical results, not in the form, to lay a solid foundation for the training of specialist nurses.

3, basic skills assessment: nurses who are standardized training objects, all of the 16 basic skills must be up to standard within the year, the assessment requirements in the actual work to take the test. Other levels of nurses plan to operate the exam once and the theoretical exam twice.

4. Strengthen the learning and mastery of relevant knowledge, organize an actual assessment of the rules and regulations, combine theoretical tests with clinical application, and check the implementation of compliance.

Strengthen the study of humanities knowledge and improve the overall quality of nurses

1. Organize the hospital service etiquette culture, strengthen the nurse's modern nursing culture awareness, first discuss in the nursing doctor-study education-net collection-collecting the ranks of the chiefs, and after the consensus is reached, carry out the promotion of literacy activities and formulate training within the whole hospital. Program and specific implementation plan.

Arrange the whole hospital lectures and strive to send out, please come in to learn the nurses' social etiquette and professional service etiquette. Conduct a nurse etiquette competition, and use the "5.12" during the nurse's day to celebrate the etiquette and literacy activities, and organize a festive evening for educational and entertainment.

Update professional theoretical knowledge and improve the level of specialist nursing technology. With the current situation of imbalance between the level of nursing and the development of medical technology, the head nurses of various departments organize the study of specialist knowledge. In case of new technology projects and special difficult diseases, doctors can be taught, literature can be retrieved, and the nursing department organizes nursing ward rounds. Update knowledge and skills in the form of nursing consultations and other forms. At the same time, some of the nurses who plan to send some of them go out to study and study to improve their academic standards.

Second, strengthen nursing management and improve the management level of head nurses

At the beginning of the year, we held a training course for head nurses in the hospital, mainly to update management concepts, management skills and humanistic spirit in nursing services, the demand for nursing services in today's society, the outlook for new year nursing work and the emotional communication of head nurses. Wait.

Strengthen the target management assessment of the head nurse, combine the monthly assessment with the year-end assessment, and link the quality of the nursing care with the examination of the head nurse.

Promote the exchange of learning between nurses and departments, organize cross-checks on the quality of care every quarter, and hold a work experience exchange meeting for head nurses to learn from the level of nursing management.

Third, strengthen the quality control process to ensure that the nursing work is safe and effective

Continue to implement the secondary management system of nursing quality, especially the need to develop and improve the ability of the head nurse to find problems and solve problems. At the same time, it is necessary to give play to the quality control function of the quality control team of the department, clarify their respective quality control points, and enhance the participation of all employees in quality management. Awareness, improve the quality of care.

Establish inspection, evaluation and feedback systems, and establish a traceability mechanism. The staff of the nursing department often go deep into the inspection, supervision and evaluation of various departments. The assessment method is to evaluate the nurses on the spot and view the patients, view the records, listen to the doctors' opinions, find the problems in the nursing work, and propose corrective measures.

Further standardize the writing of nursing documents, start from the details, strengthen the three-level evaluation system of the quality control staff-head nurse-care department for each nursing document, regularly analyze and improve the defect of nursing records, and increase the defect deduction of discharge medical records. Weights, emphasizing that unqualified care documents are not filed. The year-end nursing instruments were judged to be the first, second and third in the collective.

Strengthen safety management during care:

1. Continue to strengthen the three-level monitoring and management of nursing safety. The department and the nursing department carry out monthly nursing care safety hazard medical education, network collection, sorting out the investigation and doing the attribution analysis of nursing errors and nursing complaints, mostly from themselves and The analysis of the department's perspective, analysis of the causes, the lessons to be learned, and the prevention and improvement measures. The departments and individuals who repeatedly appear on the same issue are responsible for the management of the head nurse and the individual responsibility.

2. Strictly implement the check-up system, emphasize the implementation of the secondary checkup, strengthen the management of nursing students, clarify the safety management responsibilities of teaching teachers, and prevent serious mistakes and accidents.

3. Strengthen the head nurse's awareness of the routine inspection of the hardware facilities of the department, and regularly strengthen the inspection of performance and safety, promptly find problems and repair in time, and keep the equipment intact.

Fourth, deepen family service and improve service quality

On the basis of cultivating the daily etiquette of nurses, further standardize the language of nursing operation and communication skills. Train nurses to establish a good professional image.

Focus on collecting information on nursing service needs. The nursing department will provide feedback on the return visit card, interview with outpatients and inpatients, issue satisfaction survey forms, etc., obtain patient needs and feedback information, promptly propose improvement measures, and give incentives to nurses' work. To mobilize their work enthusiasm.

V. Do a good job in teaching and research

The nurses with the title of nurse or above are assigned to take charge of the intern's teaching work, and the evaluation of the church is regularly held to listen to the opinions of the teachers and interns.

The head nurses of each department are the teachers who teach, attach importance to teaching work, often check the teaching attitude, responsibility and business level of teaching teachers, arrange small lectures, understand the completion of the internship plan, and do a good job in theory and operation. examination.

The nursing department will do the pre-job training for the interns, and the quality of the teaching will be checked from time to time. Before the end of each internship, an excellent teaching teacher selection activity will be organized.

Enhance scientific research awareness and strive to introduce or launch 1-2 new technology projects during the year.

Plan to create a network of nursing homes, upload the nursing dynamics of our hospital, timely transmit nursing learning materials, give full play to the spatial advantages of the regional network, and enrich the learning life of nurses.

We believe that as long as we work hard to carry out the above work, we will certainly achieve good results in our work in 2019.