Hospital Care Department Annual Plan
Taking the "xx big" spirit and "xxxx" thinking as the work guide, under the guidance of hospital leaders, aiming at creating a third-level hospital, closely surrounding the hospital's work guidelines and work plans, and earnestly performing functions, the nursing department will seriously engage Good work as follows:
1. Deepen the reform of the personnel system and promote the improvement of the quality of care.
The reform of the personnel system is the direction and the way out. The reform will face many difficulties, but without reform, there will be more difficulties. The Ministry of Nursing must first clarify this point of view, find a reasonable positioning, "bounce out of nursing care," and actively participate in the reform with a good attitude. It is necessary to lead the staff of the leadership, provide a feasible reference for the leader, and gain the understanding, trust and support of the leader. Use multi-channel forms to explain to the nursing staff the spirit, ideas and development trends of the personnel system reform, unify thinking, fully understand the necessity of reform, and eliminate dissatisfaction and feelings. Taking reform as an opportunity, the nursing staff in the hospital has both a sense of urgency and a sense of crisis; it not only establishes a sense of competition, but also enhances service awareness and quality awareness, optimizes the nursing team, and promotes the quality of care.
Second, do a good job in the construction of nursing teams, improve the quality of the nursing team. Nursing staff in the hospital must recognize that "congenital deficiency" has become the driving force for our continuous learning, not the resistance, to establish the spirit of self-improvement, progress, and painstaking research expertise, only through hard work To accumulate knowledge, we can improve our own quality and business ability. In order to gradually transform the current secondary school education as the main body of the nursing team with the specialist and undergraduate as the main body. The Department of Nursing will take a variety of channels to provide learning opportunities for caregivers.
1. Encourage young and middle-aged nurses to take self-study and radio and television university examinations. By the end of the year, the number of college graduates and above will account for 55% of the number of nurses.
2. Encourage nursing staff to participate in nursing undergraduate and postgraduate study. By the end of the year, there will be 6 undergraduate personnel.
3. Select and send the backbone of nursing to the short-term nursing knowledge training class inside and outside the province, with the focus on management knowledge and specialist knowledge.
4. Adhere to holding nursing knowledge, new business and new technology, and professional technical training in the hospital every month. Monthly business study 1-2 times, nursing rounds 1 time, operation training, etc. The Ministry of Nursing should focus on standardizing nursing rounds and improving the quality of rounds to improve professional knowledge and practical ability.
Third, nursing quality management is the core. Increase quality control.
1. Nursing unit promotes quantitative assessment of nursing work. The Ministry of Nursing draws up a quantitative assessment plan and implementation rules for nursing work, using a combination of workload, quality of work and quality defects. Each nursing unit is seriously organized and implemented, and the assessment is carried out. The quantitative assessment of the work promotes the change of the concept of nursing staff, enhances the awareness of dedication, active service awareness, quality awareness, and safety awareness, thereby promoting the quality of care.
2. Grasp the quality management of each nursing work with the rigorous attitude of too fine, too fine, too real and too strict, that is, basic quality, link quality and final quality, and the quality of the link is the key point. The Department of Nursing will go deep into the management of all aspects of the department.
3. Adhere to the quality and inspection of the three-level quality control group, the assessment, the timely notification of the problems in the inspection and the improvement measures, and rank the results of the inspections to form a competition between the departments, before the quality of the year-end nursing The three departments gave a certain reward, and three departments were punished after two consecutive years.
4, the Ministry of Nursing targeted the quality problems in the annual nursing work, targeted modification of individual assessment points, and increased assessment punishment.
5. Increase the control of hospital infections. Strictly observe the implementation of disinfection and isolation, and do a good job in monitoring the environmental sanitation of the ward. The results should be up to standard. At the same time, be prepared for disinfection at any time, disinfection of the source, terminal disinfection, and daily disinfection. The used articles are disinfected according to the principle of treatment, and the disposable items are managed, used and processed as required.
Fourth, nursing safety is the focus of nursing management.
The nursing safety chief is unremitting, and should combine the management of macro and micro management, make full use of the three-level nursing management system, perform their duties, check all levels, do a good job in nursing safety management, and reduce medical disputes and medical accidents. Hidden dangers to ensure the safety of patients.
1. The Nursing Department will do a good job in the management of the giants, supplement and improve the safety management measures, do a good job in pre-employment training for all levels of nursing staff, regularly and irregularly check safety work, and continue to insist on long night ward rounds and pre-holiday safety inspections and mid-section inspections. .
2. The head nurse is doing micro management. Adhere to the drugs of poisonous and narcotic drugs, rescue drugs, hand over the class, rescue the instrument to maintain the functional state, and maintain the good rate of rescue items up to 100%. Grasp the monitoring of the nursing staff, the monitoring of the patient's links, the monitoring of the time link and the monitoring of the nursing operation.
Monitoring of the nursing staff's links: strengthen management of new transfer, new graduation, practice nurses, and nurses with thoughts or family misfortunes, focus on confession, focus on class, and focus on rounds.
Patient monitoring: new admission, new transfer, critical illness, post-surgical patients, patients with potential risks of medical disputes should be supervised, inspected and monitored.
Time link monitoring: Strengthening supervision and management on holidays, weekends, busy work, fatigue time, and night shifts. The nursing department organized the head nurse to enter the house from time to time.
Monitoring of care operations: infusion, blood transfusion, various allergy tests, preoperative preparation, etc. Although it is a daily work, if a problem occurs, it is a major event of human life, and should be the focus of monitoring in nursing management.
Fifth, change the concept of nursing and improve the quality of nursing services
1. Through learning, train nursing staff to establish a "patient-centered" concept, take the patient's voice as the first signal, take the patient's needs as the first need, take the patient's interests as the first consideration, and regard the patient's satisfaction as the first consideration. The first standard. Establishing a holistic concept of care, correcting and overcoming the care practices of past patients, such as "headaches, pains and pains", should be considered in a comprehensive way, comprehensive planning, hospital, family, society and other forces, the whole body of the hospital, Comprehensive, full-process, multi-channel system care.
2. Etiquette training for nursing staff in the hospital.
3. 5.12 International Nurses' Day held a speech contest on the theme of “every patient-centered, all for the convenience of patients”, changing the mindset of nursing staff, changing patients to serve me, serving me, providing better quality. service.
4, in the hospital to carry out the selection service star activities.
Sixth, strengthen nursing management and rational use of human resources
1. All nursing units in the hospital implement flexible scheduling. The Ministry of Nursing shall formulate an implementation method for flexible scheduling. The head nurse shall allocate human resources reasonably according to the patient's condition and the amount of nursing work to achieve satisfactory quality of care for patients, reduce waste of human resources, and avoid situations where people are overstaffed. When the nursing staff in the hospital are required to do the work, they will be on call and will be on leave when they are not needed.
2, nursing managers should enhance the awareness of business management, the head nurse should work with the director to brainstorm, find ways to change the income structure of the department. The implementation of departmental cost accounting, the head nurse is both a decision maker and a participant, responding to the department's material cost accounting work, conducting serious and accurate statistics, achieving planning and control, accounting and analysis coexisting, and gradually exploring the regularity of departmental cost consumption. To make the medical cost of the department reasonable and scientific, both low-cost and effective; not only reduce the burden on patients, but also increase social benefits, but also improve economic efficiency and increase personal income.
Seven, the completion of various indicators of care
1. The pass rate of basic care is 100%.
2, special, first-class care pass rate ≥ 85%.
3, the first-aid items have a good rate of 100%.
4. The qualified rate of nursing file writing is ≥90%.
5, nursing staff "three basic assessment pass rate of 100%.
6. The pass rate of one person, one needle, one tube and one tube is 100%.
7. The pass rate of conventional equipment sterilization and sterilization is 100%.
8. Disposable rate of disposable syringes and infusion sets is 100%.
1. Deepen the reform of the personnel system and promote the improvement of the quality of care.
The reform of the personnel system is the direction and the way out. The reform will face many difficulties, but without reform, there will be more difficulties. The Ministry of Nursing must first clarify this point of view, find a reasonable positioning, "bounce out of nursing care," and actively participate in the reform with a good attitude. It is necessary to lead the staff of the leadership, provide a feasible reference for the leader, and gain the understanding, trust and support of the leader. Use multi-channel forms to explain to the nursing staff the spirit, ideas and development trends of the personnel system reform, unify thinking, fully understand the necessity of reform, and eliminate dissatisfaction and feelings. Taking reform as an opportunity, the nursing staff in the hospital has both a sense of urgency and a sense of crisis; it not only establishes a sense of competition, but also enhances service awareness and quality awareness, optimizes the nursing team, and promotes the quality of care.
Second, do a good job in the construction of nursing teams, improve the quality of the nursing team. Nursing staff in the hospital must recognize that "congenital deficiency" has become the driving force for our continuous learning, not the resistance, to establish the spirit of self-improvement, progress, and painstaking research expertise, only through hard work To accumulate knowledge, we can improve our own quality and business ability. In order to gradually transform the current secondary school education as the main body of the nursing team with the specialist and undergraduate as the main body. The Department of Nursing will take a variety of channels to provide learning opportunities for caregivers.
1. Encourage young and middle-aged nurses to take self-study and radio and television university examinations. By the end of the year, the number of college graduates and above will account for 55% of the number of nurses.
2. Encourage nursing staff to participate in nursing undergraduate and postgraduate study. By the end of the year, there will be 6 undergraduate personnel.
3. Select and send the backbone of nursing to the short-term nursing knowledge training class inside and outside the province, with the focus on management knowledge and specialist knowledge.
4. Adhere to holding nursing knowledge, new business and new technology, and professional technical training in the hospital every month. Monthly business study 1-2 times, nursing rounds 1 time, operation training, etc. The Ministry of Nursing should focus on standardizing nursing rounds and improving the quality of rounds to improve professional knowledge and practical ability.
Third, nursing quality management is the core. Increase quality control.
1. Nursing unit promotes quantitative assessment of nursing work. The Ministry of Nursing draws up a quantitative assessment plan and implementation rules for nursing work, using a combination of workload, quality of work and quality defects. Each nursing unit is seriously organized and implemented, and the assessment is carried out. The quantitative assessment of the work promotes the change of the concept of nursing staff, enhances the awareness of dedication, active service awareness, quality awareness, and safety awareness, thereby promoting the quality of care.
2. Grasp the quality management of each nursing work with the rigorous attitude of too fine, too fine, too real and too strict, that is, basic quality, link quality and final quality, and the quality of the link is the key point. The Department of Nursing will go deep into the management of all aspects of the department.
3. Adhere to the quality and inspection of the three-level quality control group, the assessment, the timely notification of the problems in the inspection and the improvement measures, and rank the results of the inspections to form a competition between the departments, before the quality of the year-end nursing The three departments gave a certain reward, and three departments were punished after two consecutive years.
4, the Ministry of Nursing targeted the quality problems in the annual nursing work, targeted modification of individual assessment points, and increased assessment punishment.
5. Increase the control of hospital infections. Strictly observe the implementation of disinfection and isolation, and do a good job in monitoring the environmental sanitation of the ward. The results should be up to standard. At the same time, be prepared for disinfection at any time, disinfection of the source, terminal disinfection, and daily disinfection. The used articles are disinfected according to the principle of treatment, and the disposable items are managed, used and processed as required.
Fourth, nursing safety is the focus of nursing management.
The nursing safety chief is unremitting, and should combine the management of macro and micro management, make full use of the three-level nursing management system, perform their duties, check all levels, do a good job in nursing safety management, and reduce medical disputes and medical accidents. Hidden dangers to ensure the safety of patients.
1. The Nursing Department will do a good job in the management of the giants, supplement and improve the safety management measures, do a good job in pre-employment training for all levels of nursing staff, regularly and irregularly check safety work, and continue to insist on long night ward rounds and pre-holiday safety inspections and mid-section inspections. .
2. The head nurse is doing micro management. Adhere to the drugs of poisonous and narcotic drugs, rescue drugs, hand over the class, rescue the instrument to maintain the functional state, and maintain the good rate of rescue items up to 100%. Grasp the monitoring of the nursing staff, the monitoring of the patient's links, the monitoring of the time link and the monitoring of the nursing operation.
Monitoring of the nursing staff's links: strengthen management of new transfer, new graduation, practice nurses, and nurses with thoughts or family misfortunes, focus on confession, focus on class, and focus on rounds.
Patient monitoring: new admission, new transfer, critical illness, post-surgical patients, patients with potential risks of medical disputes should be supervised, inspected and monitored.
Time link monitoring: Strengthening supervision and management on holidays, weekends, busy work, fatigue time, and night shifts. The nursing department organized the head nurse to enter the house from time to time.
Monitoring of care operations: infusion, blood transfusion, various allergy tests, preoperative preparation, etc. Although it is a daily work, if a problem occurs, it is a major event of human life, and should be the focus of monitoring in nursing management.
Fifth, change the concept of nursing and improve the quality of nursing services
1. Through learning, train nursing staff to establish a "patient-centered" concept, take the patient's voice as the first signal, take the patient's needs as the first need, take the patient's interests as the first consideration, and regard the patient's satisfaction as the first consideration. The first standard. Establishing a holistic concept of care, correcting and overcoming the care practices of past patients, such as "headaches, pains and pains", should be considered in a comprehensive way, comprehensive planning, hospital, family, society and other forces, the whole body of the hospital, Comprehensive, full-process, multi-channel system care.
2. Etiquette training for nursing staff in the hospital.
3. 5.12 International Nurses' Day held a speech contest on the theme of “every patient-centered, all for the convenience of patients”, changing the mindset of nursing staff, changing patients to serve me, serving me, providing better quality. service.
4, in the hospital to carry out the selection service star activities.
Sixth, strengthen nursing management and rational use of human resources
1. All nursing units in the hospital implement flexible scheduling. The Ministry of Nursing shall formulate an implementation method for flexible scheduling. The head nurse shall allocate human resources reasonably according to the patient's condition and the amount of nursing work to achieve satisfactory quality of care for patients, reduce waste of human resources, and avoid situations where people are overstaffed. When the nursing staff in the hospital are required to do the work, they will be on call and will be on leave when they are not needed.
2, nursing managers should enhance the awareness of business management, the head nurse should work with the director to brainstorm, find ways to change the income structure of the department. The implementation of departmental cost accounting, the head nurse is both a decision maker and a participant, responding to the department's material cost accounting work, conducting serious and accurate statistics, achieving planning and control, accounting and analysis coexisting, and gradually exploring the regularity of departmental cost consumption. To make the medical cost of the department reasonable and scientific, both low-cost and effective; not only reduce the burden on patients, but also increase social benefits, but also improve economic efficiency and increase personal income.
Seven, the completion of various indicators of care
1. The pass rate of basic care is 100%.
2, special, first-class care pass rate ≥ 85%.
3, the first-aid items have a good rate of 100%.
4. The qualified rate of nursing file writing is ≥90%.
5, nursing staff "three basic assessment pass rate of 100%.
6. The pass rate of one person, one needle, one tube and one tube is 100%.
7. The pass rate of conventional equipment sterilization and sterilization is 100%.
8. Disposable rate of disposable syringes and infusion sets is 100%.
9. The number of acne occurrences is 0.
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