2019 Hospital Correction Work Plan

The style of the industry refers to the combination and external performance of the quality of the workforce within the industry system. The construction of the hospital 's industry style is an important part of the hospital's comprehensive strength, and it is also an important part of the hospital's spiritual civilization construction. For a long time, our hospital has been strengthening the construction of the industry's work style, correcting the unhealthy trend of the industry as an important part of the hospital's work, insisting on treating both the symptoms and the root causes, comprehensively managing, and earnestly carrying out special work on rectifying the wind. In order to further strengthen hospital management, we must do a good job in the construction of the style of work, implement the spirit of the directives of the Health Bureau on rectifying work, do a good job in the construction of our hospital, promote the further improvement of the quality of medical services in our hospital, and provide good patients. The medical treatment environment has made all the work of our hospital comprehensive, and our hospital has formulated the following plans:

First, reduce medical expenses and reduce the burden on patients. In order to curb unreasonable increase in medical expenses and reduce drug prices, the hospital has recently focused on the centralized bidding and procurement of drugs, reducing the proportion of drug revenues to business income, the average cost of outpatients, and the average cost of inpatients. Minimize the cost of purchasing medicines and block the channels for drug rebates from the source. Our hospital has made a work on the drug ratio of each subject, and imposed financial penalties on departments that exceed the upper limit. Our hospital has adopted a number of tough measures to effectively solve the problem of expensive medical treatment for the people.

Second, strengthen quality control and improve service quality. In order to strengthen medical quality monitoring, our hospital has established a medical quality monitoring leading group, xxx is the team leader, and the team members are xxx and xxx. And the specific indicators of quality control are linked to economic distribution, linked to the work evaluation of the department, perfecting the management system for doctors to go out for consultation and attending meetings, improve the outpatient work management system, and increase supervision and inspection of the implementation of various medical systems. Strength. Seriously implement the patient selection doctor system and strive to improve the quality of service.

Third, improve service style, improve service attitude and improve service level. In order to strengthen service awareness and change service concepts, while strengthening professional ethics education and professional discipline education, we must conscientiously implement the established norms and systems, and treat those who have been complained by patients with poor service attitudes and violations of medical ethics and systems. All the staff of the hospital are required to take the initiative to serve the patients, help the patients solve the difficulties, and classify the patient's comprehensive satisfaction with the department and department as one of the contents of the department's work assessment, and strive to change the phenomenon of “face ugly” and “satisfaction like gold”. The act of marketing drugs to patients. In order to establish a good industry atmosphere, doctors are required to make pledges to the patients, such as rudeness, no food, no red packets, and consciously resist the influence of unhealthy trends. At the same time, increase the propaganda of patients, through the introduction of hospital admissions, inpatients and other forms, let the patients know that the Xiditou Health Center does not send red envelopes can also get quality services, forming an atmosphere where patients do not send, doctors do not accept and atmosphere.

Fourth, according to the requirements of the hospital management year, our hospital continues to implement the principle of who is in charge of the medical ethics and service quality, and who must be responsible for the management industry, and adhere to the leadership pattern of the party and government leaders; Great efforts in the purchase and sale of medicines and medical services, such as the receipt of kickbacks, red envelopes, and unreasonable charges; standardizing medical service programs and medical treatment behaviors, publicly committing to standardize service items and medical treatments must be ten and ten; continue to carry out honesty and trustworthiness Services, deepen the medical disclosure work to meet the patients' informed consent, establish a communication system that reflects the equality between doctors and patients, and safeguard the rights and interests of both doctors and patients; invite the enthusiasm of medical ethics to introduce the experience of the hospital , and widely carry forward Bethune The spirit, the propaganda and education activities of Bethune-type medical workers, so that the medical staff can immediately study the business and serve the patients wholeheartedly.

The purpose of rectifying the work is to strengthen the construction of health and promote the reform and development of health work, in order to achieve "providing relatively high-quality medical services at relatively low cost and striving to meet the needs of the basic medical services of the people." Overall objective. We must conscientiously implement the above plans to ensure patient satisfaction, public satisfaction, and social satisfaction. We must adhere to the principle of hard work for both hands. While doing a good job in medical work, we must strengthen the construction of industry style, enhance the competitiveness of hospitals , and promote the reform and development of hospitals . The staff of the whole hospital should carry forward the spirit of "Benevolence and benevolence, convenience and care", strive to create first-class service quality with first-class staff quality, first-class technical level and first-class service style, so that our hospital can enter the ranks of modern hospitals as soon as possible. Better meet the needs of the general public at different levels of medical services.