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2013 office personal summary


The year XX is about to pass, and the new XX year is coming. Looking back on the past year, the economic crisis is picking up, the 60th anniversary of the founding of the People's Republic, the 10th anniversary of the return of Macao, etc., everything marks that China is returning to normal and is heading for glory.
Changes in social roles mean greater responsibility.
From a student at school to a company employee, this is the process that everyone has to go through. How to transform from a student who doesn't understand the world to a person who can be accepted by society becomes what I am going to do next. The direction of work and life. Combine my own work experience in the past six months, talk about my own understanding of office work, in order to better serve the office.
First of all, the office serves as the hub of the company, and plays a role in ensuring the safety of all work, including on-and-off, comprehensive coordination, staff assistants, supervision and inspection, and services. As an office worker, I am responsible for the daily work of office internal affairs management, document processing, report filling, file drafting, etc., and is the direct organizer and undertaker of office work.
Do a good job in the office office to handle the "four contradictions"
The first is to deal with the contradiction between the overall situation and the small situation. As an integrated department, the office is mainly characterized by service. The office staff is mainly for leadership and grassroots services. The first is to serve the leadership. Therefore, "all obeying the overall situation" is the starting point and the end result of my work. When the work of the small bureau is in contradiction with the overall situation, I consciously make the small bureau obey the overall situation and partially obey the whole. At the same time, try to do a good job in the small bureau, because the work of the small bureau is the basis and prerequisite for the overall situation.
The second is to handle the contradiction between active and passive. The service function of the office work determines the passive nature of the work, but to do a good job in the office, we must also take the initiative of the office staff, be good at taking the initiative in the passive, and become passive. For certain deterministic work such as regularity, regularity, and stage, don't wait passively, take the initiative to prepare and prepare in advance. For non-deterministic tasks such as tasks, emergency incidents and emergencies that are temporarily assigned by the leaders, they must be flexible and mobile, so that they are busy and not chaotic. At the same time, we must actively adapt to the leadership's work ideas, want to lead what we think, seek leadership, think about the problem, take the work ahead, and take the initiative to do the advance service. Obviously, what I did at this point is not in place.
The third is to handle the contradiction between government affairs and affairs. Government affairs and affairs are the two wheels of office work. Government affairs mainly include decision-making staff, investigation and research, government affairs information, government affairs and texts, government supervision and inspection, confidentiality of confidential files, etc. Affairs work generally refers to other than government affairs. The various tasks are mainly administrative logistics, such as hospitality, food and shelter, safety and health. Affairs work is a prerequisite for doing a good job in government affairs. Government affairs cannot be regarded as a major event, and affairs are regarded as small things or dispensable things. It is even more important to regard government affairs as high-level and to treat affairs as low-level. Office work is not so detailed, there can be no negligence and slack. Of course, in terms of government affairs, I personally said that it is very bad. First of all, we cannot correctly analyze the situation. This is a lack of social experience and is not enough to care about the political affairs and important affairs of the country. Secondly, some of the company's government supervision is not active enough. This is because there is no work in this area in the school. In the future work and life, we must treat the work seriously, carefully and positively.
The fourth is to deal with the contradiction between "over" and "inferior". To lead the idea, when you are a staff member, you must grasp the "degree" and master the sense of proportion. The office is in an auxiliary and subordinate position in leadership decisions, and cannot be absent or offside. If you want to lead what you think, you need to provide as much background information as possible for leadership decision-making, but you should not be more vocal, and you should actively contribute to it, but you cannot mix it. For the mastery of "degree", for me, it is still a difficult problem to be solved.
Do a good job in the office work to play "three roles"
First of all, we must be a leader of the "counterfeit group." The office staff is the staff assistant of the company's leadership and is the "counterfeiting group" of the leadership. We must constantly study theories, analyze the situation, study the problems, be good at understanding the issues from a global perspective and leadership, analyze the problems, and propose new ideas, new ideas, and new understandings; we must go deep into the grassroots, in-depth society, and deep into the market for investigation and research. Identify the advantages and disadvantages of the company's operation process, form an investigation report with analysis, suggestions, and countermeasures, and provide services for leading scientific decision-making. It is necessary to focus on the leadership work and the problems to be solved, and propose various work suggestions for the practice report. The opinions of the staff who are urgently needed to solve the problems; the specific implementation methods should be proposed for the implementation of a certain work or the implementation of the opinions of the leaders, and practical work ideas should be put forward according to the objective requirements and the state of the operation of the enterprise.
Second, we must be a "service officer" of the cadres. Office staff should be eye-catching, diligent, diligent, brain-working, and leg-worked. We must do our best to serve our leaders. The things that the leaders hand over must be managed to complete, take the initiative to do well, be active and not overpower, obey but not negative, and let the leaders be satisfied. Be enthusiastic about doing good things for the people. Warmly welcome every comrade who comes to work, take the initiative to help handle all kinds of relevant procedures, so that the staff is satisfied; take the initiative to care for the work and life of the staff, the reasonable demands of the staff report to the leader in a timely manner, promptly reply and handle, so that the employees are satisfied. Strive to prevent the work from delaying in its own place, not letting things backlog in their own hands, not letting mistakes happen to themselves, and not letting the comrades who are doing things be left out in their own places, so that the image of the office is not damaged by themselves. .
Third, we must be the "inner's home" of the organs. We must conscientiously grasp the daily affairs management of the company, arrange every meeting, plan every banquet, and deploy every car; we must conscientiously grasp the company's attendance management, and supervise and manage the attendance of employees in various departments. Statistics and publicity; we must actively coordinate the work between the various departments and between the upper and lower levels to ensure the unity and concentration of the work of the various departments of the company; to effectively play the role of supervision, work hard and hard work, severely investigate and deal with The unimplemented behavior of each department and individual makes the office staff service more effective, and the leadership decision is truly implemented.
Do a good job in the office office to do "five"
The first is "thinking." Be more conscientious in order to be good. Office office personnel should base themselves on the development of new changes, use their brains, find ways, and ideas, play the role of staff assistants, and continuously improve their ability to participate in decision-making; they must have strong political awareness, sense of responsibility, and enhance their initiative and foresight. Sexuality, creativity, high-level policy literacy and business work ability for the leadership to make suggestions, check and fill the gap; be good at standing at the height of the overall situation, focus on those matters that affect the overall situation, involve the long-term, put in a complicated situation On the hotspots and difficult issues with outstanding contradictions, it is necessary to understand the overall work on the surface, but also to understand the key tasks in the near future. It is necessary to understand the opinions and requirements of the work of the superiors, and to understand the actual situation of the unit and the staff of the cadres. Comments and suggestions.
The second is "management is wide." The office office has a comprehensive overall situation, coordinates all parties, and has internal and external duties. It has its own job responsibilities and working rules. It is necessary to fully understand the working conditions of the leaders in all aspects, create conditions for the smooth development of the leaders, and coordinate the parties. Handle the relationship between the top and bottom, and ensure that the government order is smooth. For the work within the responsibilities, we must pay close attention to it, and do a piece of it, and the items are explained, and the items are implemented. For work other than responsibilities but not departmental or unclear, it is also incumbent on the work to ensure that all work is carried out in an all-round way.
The third is "doing fine." Office work is no small matter. This requires the office staff to be careful and meticulous in their work, and to start from small things. For any work that is handled, it must be rigorous and meticulous, and meticulous, not to be perfunctory and false. Every moment, everything, serious and serious, meticulous and meticulous, so that the work of the leadership should not be delayed in my hands, so that the texts that need to be handled should be backlogged in my hands, and the comrades who contact the office should not be allowed to work. I was left out of my way, not letting the image of the office be affected by me.
The fourth is "hard to touch." Every aspect of the affairs involved in office work, and some related to the vital interests of employees. To dare to touch on the issue of principle is an important indicator of whether the style of work is too good. Therefore, work must be based on principles and discipline. It is necessary to act in accordance with the policy, and it is never allowed to work in the policy exhibition; to act in accordance with organizational principles, adhere to the principle of democratic centralism, and adhere to the first-level responsibility to the first level.
The fifth is "grasping the truth." According to the facts, tell the truth, do practical things, create practical results, be solid, do not admire vain, do not figure out the name. Office personnel must seek truth from facts and work, seek truth from facts and reflect the situation. They must have the spirit of seeking truth and being pragmatic, including listening to grassroots opinions and reflecting the situation to the leaders. They must be comprehensive and true. In the work, one step at a time, no surface articles.
The above is my personal summary of the office work and some superficial understanding.
For me personally, there is also a very important job - iso9001: XX quality management system certification.
It is not so important, it is better to say that I was the first to contact this job. When I came to the company in May, I was appointed as the internal auditor of the quality management system. Through training and my own study, I really got to know that the company is working properly and better. Development, operation of the quality management system is a must and necessary. From the investigation of the market, the raw materials are purchased according to the needs, and the raw materials are monitored until the products leave the factory. The customer survey finally returns to the market research, thus forming an end-to-end production chain. This ring production mode can guarantee the company. The quality, so I am more serious about the iso9001: XX quality management system in the future work.
In the past six months, I have learned a lot, working skills, mastery of knowledge, doing things for others, etc., really grew a lot. But more things have made me deeply understand my own shortcomings, the gap in work ability, the procrastination, the inaction, the independence, the ignorance, and my shortcomings are exposed. Of course, this is not necessarily a good thing. If you know your own shortcomings, you will have the direction of correction and the motivation for your efforts. I believe that my XX will be beautiful.

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