Summary of personal work in the office in 2019
I have been working in the office since September of XX. Over the past year, with the help of the leaders and colleagues, I have learned through my own practice. I have some simple understanding of the office work. Let me briefly talk about my work in the office. The first-time understanding, there are some immature ideas, I hope to get everyone's criticism.
I. The status and role of the office work The office is a comprehensive office of a unit. It has the special status of connecting up and down, connecting and coordinating inside and outside, and is the link between the upper and the lower. It is the bridge connecting the left and right, the window of opening to the outside world, its special status and The role determines the complexity of the office work. The branch office is an integrated department for leading decision-making and decision-making services. It is mainly embodied in the “three services”, which is to provide decision-making services for the branch, to provide supervision services, and to serve the overall work. The main scope of work includes secret files and document transmission. Daily confidential work such as confidentiality, government duty, letters and visits, supervision and coordination, information reporting, security, emergency response, and license management. In contrast to the job responsibilities, the branch office should play the following "three roles."
The first is the role of the staff. The nature of office work determines that it must serve leaders in science and democratic decision-making. Democracy and scientific decision-making are based on investigation and research and extensive listening to the opinions of the people. Therefore, in addition to personally researching and listening to the opinions of the people, the leaders must rely on the office to provide information and comprehensive information to help decision-making and give play to the staff of the office. .
The second is the role of the hub. The office plays a leading role in the work of the branch office. It communicates inside and outside, links to the left and right, the sentiment is sent down, and the situation is reported, so that the higher-level provincial bureaus understand the situation of the lower-level branches, and the lower-level branches clarify the instructions and spirit of the superiors, so as to promote the comprehensive development of the sub-offices.
The third is the role of windows. The office is the total import and export of the work of the branch office. It is the information network center for the upper, lower and outer units. It is in the position of the contact station. It is the window that connects the upper and lower sides and communicates in all directions. The ideological style, management level, handling, writing, and efficiency and quality of the branch office directly reflect the spiritual outlook of a branch office.
Second, the recommendations for doing a good job in the office and the staff of the office should be a good "five members."
At the beginning of the establishment of the China Banking Regulatory Commission, Chairman Liu Mingkang proposed a new concept of “three managements and one improvement” for the supervision work in the new era. Facing the new situation and tasks, the supervision tasks faced by the grassroots sub-bureaus will be more arduous and also for the sub-bureau. The office's ideological concepts, ways of thinking and working methods put forward new requirements. Modern science and technology, especially the rapid development of high-tech such as electronics, has become more and more informatized, and has put forward new requirements for the way of working and service of the office. The level of knowledge and specialization of the branch leaders is getting higher and higher, which puts higher requirements on the staff level and service quality of the office. This requires the office staff to further improve their ability to think about problems, make ideas, be a staff member, and do things. Keep up with the leadership's thoughts and rhythms. In the new situation, the key to doing a good job in the office is to be a good "four members":
First, be a good "consultant." The office should be a leader of the "thousands of eyes" and "shun the ears". Do not participate in politics, do not do the politics, help not add chaos, do not interfere with the staff, assist not to be offside, and strive to "see" in the idea, "make" at the key points, and effectively enhance the three consciousness: First, enhance the overall awareness. The work of the office should focus on the work of the center, provide information and materials with purpose and purpose, and do what you want to lead the way, for the leadership needs, take the initiative to do research, find out the truth, be a good staff, and make recommendations. Leadership decision making provides quality service. The second is to enhance the sense of advancement and always maintain the spirit of advancing with the times. The thoughts should be half a beat, and the work should be half a beat. "The leader has not thought about it, the leader has not asked for knowledge, and the leader has not shown anything." It is necessary to predict and grasp the key points of work, to make early understanding, timely reminders, and to make recommendations for the leadership. If the leaders are very concerned and cannot be considered at the same time, they should think twice before taking into account and fully grasp the leadership intentions. The third is to enhance the awareness of quality. It is necessary to position the creation of high-quality products and high-quality participation as an important goal of office work, and pursue quality benefits. In particular, the word work is used as a breakthrough point in the work of the office to produce fine products and achievements, so that the text work can closely follow the guiding ideology of the work of the branch office. In-depth investigation and research, pay attention to mining first-hand materials, capture a variety of information. Through regular research and analysis, we extract regular things and form excellent research articles.
The second is to be a "propaganda". That is to do a good job of uploading and uploading. It is necessary to grasp the key points and keep abreast of the first-hand information and report to the higher authorities in a timely manner; timely update the policies, archives spirit, leadership decisions, and the latest information, experience, and deeds of various departments in promoting the reform of banking financial institutions and improving the efficiency of supervision. Wait for timely communication and general publicity.
The third is to be a "supervisor." That is, we must attach great importance to the supervision work and be a good "supervisor." Four key points should be grasped: one is to firmly grasp the "point of focus" of decision-making supervision; the second is to firmly grasp the "point of concern" of leaders and the majority of cadres and workers; the third is to grasp the "obstruction point" that hinders the implementation of decision-making. The fourth is to seize the "blank point" in the supervision work. In the supervision work, identify the crux of the problem, actively propose targeted solutions and measures, so as to correct, improve and supplement; overcome the leadership to pay for one, and try to be close to the leadership. Ideas to consider problems and improve the consciousness of supervision.
The fourth is to be a good "coordinator." The level of office coordination is directly related to the implementation of leadership decisions and the quality of office work. Three relationships should be handled: First, position the situation and handle the relationship with the leader. We must resolutely implement the matters assigned by the leaders and handle them carefully. We must also actively seek the opinions of the leaders on the work of the office and rapport the relationship so as to receive the attention and support of the leaders. Second, we must understand each other and handle the relationship with internal departments and external regulatory objects. We must think more about each other. On the basis of adhering to the principle, we should do our best to do practical things and avoid the phenomenon that “the door is difficult to enter, the words are difficult to hear, the face is ugly, and things are difficult to do”. Third, we must take the initiative to care, and do practical things, do good things, and do good work for all departments and comrades.
Office workers must have "four kinds of consciousness."
The purpose of office work is service, and it is a full range of services, efficient and quality service, which is the starting point and the foothold of office work. To be a good "four members" above, comrades working in the office must have the following "four kinds of consciousness":
The first is the sense of responsibility. The quality of office work has a great impact on the work of the branch office. When done well, it will help the leadership to improve the level of decision-making and promote the development and implementation of various tasks; if it is not done well, it will delay the work and cause losses and adverse effects. As comrades engaged in office work, we must further understand the situation, clarify tasks, enhance sense of responsibility, improve self-awareness, and work harder to do more.
The second is service awareness. Good service leadership, good service of various departments, and good supervision. Comrades engaged in office work must first be dedication, and without service, they will not be able to do good service, and services will be devote, motivated and creative. The biggest law of office work is "relatively irregular" and "involuntary". It is necessary to "not be offside before the saddle" and "not to fall behind the horse". To strengthen the sense of service, we must correctly handle the relationship between suffering and music, fame and profit, gain and loss. It is necessary to do a good job in advance, to be diligent, to be diligent, to be diligent, to be diligent, to do everything in front, to be in front, to serve in the front; to do a good job in coordination, to take care of the overall situation, to unite and cooperate, to be external Rationalize and handle all kinds of working relationships; to do daily service, you must be vigorous and proactive, and be meticulous and meticulous.
The third is the sense of staff. The staff is the most essential and basic requirement of the office. Therefore, the comrades in the office must firmly establish a sense of the overall situation. They must stand at the height of the overall work, closely follow the ideas of the leaders, and think out and make suggestions from the overall situation. To plan, to measure, to think what you want to lead, to think about what you want to do, to meet the needs of leadership, to participate in the idea, to seek the key.
The fourth is learning consciousness. With the gradual deepening of economic globalization, administrative legalization and political and economic system reform, some new knowledge and new problems will inevitably appear in practical work, bringing some new difficulties to our work, and ensuring that each The smooth progress of the work must carry out the necessary theoretical and business studies to further enhance political and economic awareness and improve the level of administration according to law. In view of the characteristics of the work of the branch office, I believe that learning can be done in an informal manner, and it is not necessary to be too deep. It is not necessary to become an expert in a certain field. However, to become a comprehensive and proficient family, the necessary knowledge must be known, and the learning aspect should be broad. The field should be wide. Which work is in line with national policies, laws and regulations, and which are contrary to national policies, laws and regulations. Knowing this can avoid mistakes in the work and less detours in the work. Learning should have a focus, according to the characteristics of the office work, for the work assigned by the branch leaders, focus on learning relevant knowledge, provide a scientific basis for leadership decision-making, and make scientific decisions on various tasks.
I. The status and role of the office work The office is a comprehensive office of a unit. It has the special status of connecting up and down, connecting and coordinating inside and outside, and is the link between the upper and the lower. It is the bridge connecting the left and right, the window of opening to the outside world, its special status and The role determines the complexity of the office work. The branch office is an integrated department for leading decision-making and decision-making services. It is mainly embodied in the “three services”, which is to provide decision-making services for the branch, to provide supervision services, and to serve the overall work. The main scope of work includes secret files and document transmission. Daily confidential work such as confidentiality, government duty, letters and visits, supervision and coordination, information reporting, security, emergency response, and license management. In contrast to the job responsibilities, the branch office should play the following "three roles."
The first is the role of the staff. The nature of office work determines that it must serve leaders in science and democratic decision-making. Democracy and scientific decision-making are based on investigation and research and extensive listening to the opinions of the people. Therefore, in addition to personally researching and listening to the opinions of the people, the leaders must rely on the office to provide information and comprehensive information to help decision-making and give play to the staff of the office. .
The second is the role of the hub. The office plays a leading role in the work of the branch office. It communicates inside and outside, links to the left and right, the sentiment is sent down, and the situation is reported, so that the higher-level provincial bureaus understand the situation of the lower-level branches, and the lower-level branches clarify the instructions and spirit of the superiors, so as to promote the comprehensive development of the sub-offices.
The third is the role of windows. The office is the total import and export of the work of the branch office. It is the information network center for the upper, lower and outer units. It is in the position of the contact station. It is the window that connects the upper and lower sides and communicates in all directions. The ideological style, management level, handling, writing, and efficiency and quality of the branch office directly reflect the spiritual outlook of a branch office.
Second, the recommendations for doing a good job in the office and the staff of the office should be a good "five members."
At the beginning of the establishment of the China Banking Regulatory Commission, Chairman Liu Mingkang proposed a new concept of “three managements and one improvement” for the supervision work in the new era. Facing the new situation and tasks, the supervision tasks faced by the grassroots sub-bureaus will be more arduous and also for the sub-bureau. The office's ideological concepts, ways of thinking and working methods put forward new requirements. Modern science and technology, especially the rapid development of high-tech such as electronics, has become more and more informatized, and has put forward new requirements for the way of working and service of the office. The level of knowledge and specialization of the branch leaders is getting higher and higher, which puts higher requirements on the staff level and service quality of the office. This requires the office staff to further improve their ability to think about problems, make ideas, be a staff member, and do things. Keep up with the leadership's thoughts and rhythms. In the new situation, the key to doing a good job in the office is to be a good "four members":
First, be a good "consultant." The office should be a leader of the "thousands of eyes" and "shun the ears". Do not participate in politics, do not do the politics, help not add chaos, do not interfere with the staff, assist not to be offside, and strive to "see" in the idea, "make" at the key points, and effectively enhance the three consciousness: First, enhance the overall awareness. The work of the office should focus on the work of the center, provide information and materials with purpose and purpose, and do what you want to lead the way, for the leadership needs, take the initiative to do research, find out the truth, be a good staff, and make recommendations. Leadership decision making provides quality service. The second is to enhance the sense of advancement and always maintain the spirit of advancing with the times. The thoughts should be half a beat, and the work should be half a beat. "The leader has not thought about it, the leader has not asked for knowledge, and the leader has not shown anything." It is necessary to predict and grasp the key points of work, to make early understanding, timely reminders, and to make recommendations for the leadership. If the leaders are very concerned and cannot be considered at the same time, they should think twice before taking into account and fully grasp the leadership intentions. The third is to enhance the awareness of quality. It is necessary to position the creation of high-quality products and high-quality participation as an important goal of office work, and pursue quality benefits. In particular, the word work is used as a breakthrough point in the work of the office to produce fine products and achievements, so that the text work can closely follow the guiding ideology of the work of the branch office. In-depth investigation and research, pay attention to mining first-hand materials, capture a variety of information. Through regular research and analysis, we extract regular things and form excellent research articles.
The second is to be a "propaganda". That is to do a good job of uploading and uploading. It is necessary to grasp the key points and keep abreast of the first-hand information and report to the higher authorities in a timely manner; timely update the policies, archives spirit, leadership decisions, and the latest information, experience, and deeds of various departments in promoting the reform of banking financial institutions and improving the efficiency of supervision. Wait for timely communication and general publicity.
The third is to be a "supervisor." That is, we must attach great importance to the supervision work and be a good "supervisor." Four key points should be grasped: one is to firmly grasp the "point of focus" of decision-making supervision; the second is to firmly grasp the "point of concern" of leaders and the majority of cadres and workers; the third is to grasp the "obstruction point" that hinders the implementation of decision-making. The fourth is to seize the "blank point" in the supervision work. In the supervision work, identify the crux of the problem, actively propose targeted solutions and measures, so as to correct, improve and supplement; overcome the leadership to pay for one, and try to be close to the leadership. Ideas to consider problems and improve the consciousness of supervision.
The fourth is to be a good "coordinator." The level of office coordination is directly related to the implementation of leadership decisions and the quality of office work. Three relationships should be handled: First, position the situation and handle the relationship with the leader. We must resolutely implement the matters assigned by the leaders and handle them carefully. We must also actively seek the opinions of the leaders on the work of the office and rapport the relationship so as to receive the attention and support of the leaders. Second, we must understand each other and handle the relationship with internal departments and external regulatory objects. We must think more about each other. On the basis of adhering to the principle, we should do our best to do practical things and avoid the phenomenon that “the door is difficult to enter, the words are difficult to hear, the face is ugly, and things are difficult to do”. Third, we must take the initiative to care, and do practical things, do good things, and do good work for all departments and comrades.
Office workers must have "four kinds of consciousness."
The purpose of office work is service, and it is a full range of services, efficient and quality service, which is the starting point and the foothold of office work. To be a good "four members" above, comrades working in the office must have the following "four kinds of consciousness":
The first is the sense of responsibility. The quality of office work has a great impact on the work of the branch office. When done well, it will help the leadership to improve the level of decision-making and promote the development and implementation of various tasks; if it is not done well, it will delay the work and cause losses and adverse effects. As comrades engaged in office work, we must further understand the situation, clarify tasks, enhance sense of responsibility, improve self-awareness, and work harder to do more.
The second is service awareness. Good service leadership, good service of various departments, and good supervision. Comrades engaged in office work must first be dedication, and without service, they will not be able to do good service, and services will be devote, motivated and creative. The biggest law of office work is "relatively irregular" and "involuntary". It is necessary to "not be offside before the saddle" and "not to fall behind the horse". To strengthen the sense of service, we must correctly handle the relationship between suffering and music, fame and profit, gain and loss. It is necessary to do a good job in advance, to be diligent, to be diligent, to be diligent, to be diligent, to do everything in front, to be in front, to serve in the front; to do a good job in coordination, to take care of the overall situation, to unite and cooperate, to be external Rationalize and handle all kinds of working relationships; to do daily service, you must be vigorous and proactive, and be meticulous and meticulous.
The third is the sense of staff. The staff is the most essential and basic requirement of the office. Therefore, the comrades in the office must firmly establish a sense of the overall situation. They must stand at the height of the overall work, closely follow the ideas of the leaders, and think out and make suggestions from the overall situation. To plan, to measure, to think what you want to lead, to think about what you want to do, to meet the needs of leadership, to participate in the idea, to seek the key.
The fourth is learning consciousness. With the gradual deepening of economic globalization, administrative legalization and political and economic system reform, some new knowledge and new problems will inevitably appear in practical work, bringing some new difficulties to our work, and ensuring that each The smooth progress of the work must carry out the necessary theoretical and business studies to further enhance political and economic awareness and improve the level of administration according to law. In view of the characteristics of the work of the branch office, I believe that learning can be done in an informal manner, and it is not necessary to be too deep. It is not necessary to become an expert in a certain field. However, to become a comprehensive and proficient family, the necessary knowledge must be known, and the learning aspect should be broad. The field should be wide. Which work is in line with national policies, laws and regulations, and which are contrary to national policies, laws and regulations. Knowing this can avoid mistakes in the work and less detours in the work. Learning should have a focus, according to the characteristics of the office work, for the work assigned by the branch leaders, focus on learning relevant knowledge, provide a scientific basis for leadership decision-making, and make scientific decisions on various tasks.
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