Summary of letters and visits

Summary of letters and visits

Since the beginning of this year, under the correct leadership of the district committee and the district government, the district's letters and visits line has insisted on using the work of the masses to coordinate the work of letters and visits, and on the theme of "implementing the spirit of the 18th National Congress of the Communist Party of China and the pace of solid modernization", and practicing the "Proposal by Secretary Yu of the District Committee" The guiding ideology of developing stable and stable, both safe and happy, and paying close attention to the initial visit of the initial letter, effectively safeguarding the interests of the people, steadily promoting the governance of the old households, conducting in-depth training on letters and visits, and constantly improving the working mechanism. The work of the "two sessions" of the country has been affirmed by the higher authorities. The disposal of non-visit work and innovative petition mechanisms was highly recognized and promoted at provincial and municipal publications. The situation of petitions in the district continued to maintain a stable and orderly good situation.

I. Main work carried out in 2019

According to the work plan at the beginning of the year, the basic activities of letters and visits have been promoted in an orderly manner around the activities of the “Basic Infrastructure Construction Year” and the “Year of Letters and Visits System Construction”.

Strengthen political responsibility and successfully complete political tasks. From the "two sessions" of districts, cities and provinces to the "two sessions" of the whole country, the district's letters of visit and the front line are three-pronged, ensuring that staged results are achieved during the "two sessions" at all levels. The Third Plenary Session of the 18th CPC Central Committee will be held soon, and all work will be ahead of schedule. First, the cadres visited and visited frequently. During the convening of the "two sessions" at all levels, Wuzhong District successively arranged the Minister of the Organization Department and the Secretary of the Disciplinary Committee to receive the people, and received a total of *grants*. Issued the "Notice on Receiving Visiting Public Opinions by Leading Cadres at All Levels during the "Two Sessions"", so that "the interview site will be used as an examination room, the petitioners will be the examiners, and the petitions will be considered as questions, and the people will be satisfied with the answer." At the first level, there are leaders on duty every working day. On-site reception of visiting people, taking the case to visit and visit. During the meeting, the district and town level received visits from the public* to approve the number of people, and 271 cases of letters and visits were resolved on the spot. The second is the investigation of contradictions and the dailyization. On the eve of the "two sessions" and during the period, Wuzhong District organized two social contradictions and disputes, and identified the outstanding issues of letters and visits and the number of letters and visits to the old households, and unified assignment. The members of the bureau team will meet with the discipline inspection commission, the land, the public security, the judiciary, the towns and other departments to conduct interviews with the petitioners. In the first ten days of March, 27 cases of letters and visits were effectively resolved, and the focus was on *named petitioners. Third, the stationed in Beijing is strict in persuasion. The leaders of the District Letters and Calls Bureau led the team, and 8 comrades with rich experience and strong sense of responsibility from the key towns formed a working group to go to Beijing to be on duty. Guangfu, Sakaguchi and other places also actively increase the work force. During the "two sessions", under the unified command of the Beijing-based working group, the front and rear worked together, and only one non-visit occurred, and the rest were successfully persuaded.

Refining specific measures, the old household governance is gradually advanced. A few days ago, after careful investigation and sorting, there were also * letters and visits in the whole district, involving *named petitioners, covering eight aspects. All of the old petitioners who have sorted out the cards have made a case-by-case policy, repeatedly discussed the research and resolution plan, and actively carried out a lot of work and spent a lot of energy. For example, the interview method was adopted. ***, the bureau has talked with him several times, and it promised very well at first, then changed again. Another example is the adoption of a hearing. ***, four visits to Beijing, on April 11, the organization of discipline inspection, judicial, public security, water conservancy and other departments held a hearing, and also invited the town's people's congress representatives, CPPCC members and village representatives to attend. An unreasonable certification program has been carried out. Another example is the completion of the law, and the review procedures for retired wages and resettlement issues have been carried out. On May 19th, the district committee and district government researched the work of the old households. The work ideas and methods for resolving and disposing work were adjusted, and a helping group for the old households was set up. All non-visitors will be given a package system, and a set of work teams, a batch of project funds, and a set of disposition plans will be implemented and resolved within a time limit. Some letters and visits to the "nail case" have been gradually resolved, and the letters and visits to the old households have been powerfully shocked. The rebound momentum of the non-visiting visits to Beijing has been firmly and effectively curbed. In October, Zheng Honggen of Dongshan Town was successfully resolved.

Adhere to the rule of law and focus on non-visiting activities. The whole district earnestly carried out the activity of "concentrating the disposition of the non-normal petition in Beijing to dispose of the year", and advanced planning, and successively produced a series of "combination punches" with strong color. First, the work moved forward, and the plan was adjusted in advance. On May 17, the district committee and the district government convened all the district leaders who had packaged the case, and organized key conferences in key towns that were repeatedly visited in Beijing to strengthen the deployment and deepen implementation. On May 25th, the Standing Committee of the District Party Committee listened to the complaints and reports of the old households, and proposed to achieve the goal of “zero entry into Beijing” during the year. It is clearly pointed out that economic development is an achievement, and it is equally important to solve the problem of letters and visits. We will give full play to the comprehensive effectiveness of the joint meeting of the district, and adhere to the local complaints and complaints, and insist on local settlement and timely delivery. During the Jianjun Festival, Wuzhong carried out the investigation of the petitions and complaints during the "August 1st" period. From July 30th to August 8th, the military-transfer cadres and veterans participating in the work of the whole region were effectively investigated. The district government's standards for raising welfare were promptly announced in place, and no joint visits occurred. The second is to strengthen the package and the working mechanism is complete. All the non-visitors and other petitioners in Beijing will implement the leadership package system and implement the “three ones”, that is, the one-person case, the special task, and a special settlement plan. In the case of the casework, four “in place” are identified, that is, the early warning mechanism is in place, the joint control mechanism is in place, the help and teaching mechanism is in place, and the supervision mechanism is in place. Every key old household in the district has a help and education working group, and the responsibilities and plans are implemented. The third is to highlight the rule of law and strictly follow the order of letters and visits. In conjunction with the "Petition and Letters Promotion Month" campaign, the State Council's "Petitions and Visits Regulations" and "Jiangsu Province Letters and Visits Regulations" were vigorously promoted For unreasonable letters and visits to old households, adhere to principles, unify the caliber, strictly follow policies and laws, and do not give petitioners a chance to drill. In response to the stubborn letters and complaints in the letters and visits, and the stubborn letters and visits of the old people who participated in the non-visit, they were resolutely cracked down in accordance with the law. At present, every two weeks, the key old households in the district will be notified to the whole district, and the sense of responsibility and pressure will be strengthened.

Strengthening capacity improvement and in-depth study of letters and visits. In order to comprehensively enhance the soft power of the petition cadres in the district and enhance the combat effectiveness of the letters and interview fronts of the district, Wuzhong District organized the training courses for letters and visits cadres, with the consent of the leaders of the district committees and district governments. The training was carried out in two batches. The first batch was on May 14th for the directors of the towns and villages in the district. The second batch was responsible for the petitions of the resorts, development zones, urban districts and district-level organs on May 16th. The person and the director of the petition office of each town have a total of names. In the course setting, the Suzhou Municipal Bureau of Letters and Calls specially invited the review and review, the comprehensive department, the letter, the three deputy directors who visited the work, and the experienced comrades from the grassroots level to give lectures. The content of the course is closely related to the party’s eighteen The spirit is closely related to the theme of “Reinforcing the Basic Year of Infrastructure Construction” and profoundly analyzing the current situation and challenges faced by the whole region. From the letter of enthusiasm, the method and skill, the improvement of comprehensive ability and accomplishment, and the consolidation of basic work at the grassroots level. Expand. During the training period, a total of 21,000 pamphlets such as the “Confidence and Obligation of Complaints and Responsibilities”, the “Professional Handbook for Legal Visits”, the “Notice on Maintaining the Order of Letters and Visits of Government Organs” and the “Questions and Answers on Letters and Visits” were issued. In the first ten days of August, 22 letters and cadres were arranged to participate in the training work in Suzhou. The general response was good, the knowledge was broadened, and the sense of responsibility and mission to do a good job in letters and visits was further enhanced.

We are brave in innovation and breakthrough, and the petition system continues to innovate. The first is to promote the "831" working mechanism of the Moshe community. On the basis of in-depth implementation of the "village contact card system", the "831" working mechanism of the Moshe community in Yuexi Street was discovered, cultivated and shaped. The Moshe community took the lead in establishing a letter-and-visit reception center and upgraded it to “Lianxin Homeland”, creating a “831” working mechanism, creating a “good for the people, and I am doing something” service brand, realizing “big things and no feelings out of the community” The goal is to explore a new path of high practicality, operability and effectiveness in the work of letters and visits at the community level. Communist Party members consciously act as good policy propagators, theoretical commentators, work instructors, mind-directors, integrity supervisors, community administrators, branch informants, and public liaisons. Every party member thinks about what he thinks, does, and seeks to do "three knows". Every party member cadre is required to spare no effort to follow up on service and management, to serve the people efficiently, and to serve the villagers better and faster. At present, the information drafted by the bureau has been published in the city and provincial briefings. The second is to adjust the leadership reception system. Wuzhong District earnestly carried out the work of leading cadres to visit and visits, especially the district leaders who have been in charge for more than 20 years to regularly receive the people's system, to open channels for communication, to safeguard the interests of the people, and to maintain a stable and orderly situation. Good posture and other aspects have played an active and effective role. However, the drawbacks are becoming more and more obvious, and the leadership reception day has gradually become the gathering day, catharsis day and incitement day of the old petitioners. With the discretion of the district leaders, starting from June, the monthly fixed reception day of the 10th will be adjusted to the next visit. The third is the first hearing system. In view of the excessive demands of the 信 信 访 访 , , , , , , , , , , , , , , , , 我们 我们 我们 我们 我们 我们 我们 我们 我们 我们 **** **** **** **** **** **** **** **** **** **** **** **** On April 11th, the District Letters and Calls Bureau took the lead to organize discipline inspection, judicial, public security, water conservancy and other departments to hold hearings for petitioners in their villages, and invited representatives of the town's people's congress, CPPCC members and villagers to listen. Better, a major attempt was made to resolve the old households.

Seriously organize research and study, and work in the context of letters and visits throughout the district. According to the requirements of the large-scale research activities in Suzhou, on June 13th, an overall office meeting was held to deploy the research activities. First, the research team was set up in time. We attach great importance to the research activities, and put the spirit of the research plan of the National Letters and Calls Bureau and the State Administration of Letters and Visits at the conference on the deployment of large-scale research activities. A special research team was set up with the director as the head of the team, the deputy director as the deputy head, and the heads of the departments as the team members. And a deputy director and a department head. The second is to determine the subject in combination with the actual situation. Focusing on the research topics of 12 aspects, combined with the actual work of Wuzhong District, based on Wuzhong District, there are certain good mechanisms and good practices in resolving letters and visits in a timely manner, and there are new initiatives in the consolidation of grassroots infrastructure, as well as in the disposal of non- There are certain measures in the interview. For this reason, we have selected two major topics: “On the timely settlement of letters and visits” and “On proper disposal of abnormal petitions”. One of them has been recommended to the province by the city council. The third is to enter the grassroots and enter the people. The departments under the leadership of the deputy directors have started to take action. In the work, they have entered the town and entered the people with some letters and visits. They communicated with the director of the petition office, the petitioners, and the old petitioners. The activity achieved tangible results. From the end of June to August 13, a total of 15 towns and 30 villages were visited, and 41 people were interviewed and 18 symposiums were held. The practice of conducting letters and visits at all levels, especially at the grassroots level, was widely heard, and 14 suggestions and opinions on petition work were collected. The two major topics are currently basically completed. The fourth is to carry out the popular line. At the beginning of August, the theme of the popular line was launched globally, and the overall implementation of the party's popular line work was decomposed. We will digest the basic content, basic standpoint, basic viewpoints, basic methods and internal relations of the party's popular line, and combine the popular line with the work of letters and visits, continue to insist on using the work of the people to coordinate the work of letters and visits, and do a good job in daily visits. The handling of the work, the implementation of the people's line of serious implementation.

Second, the current situation and analysis

The total number of letters and visits runs at a high level. The main features of existence. 1. The problem of individual groups is outstanding and the petition is active. First, the military-related groups are still a high-risk group of collective petitioners. In the first half of the year, they frequently connected and gathered together, and constantly put forward new demands. Second, the “replacement of identity and self-employment” personnel in the transformation of the state-owned institutions into enterprises, due to performance-based wages. Full implementation, the income gap between enterprises and business personnel is too large, and it is required to give rehabilitation services to the employees who have bought out the working age and increase their retirement income. Third, the doctors in the villages in the district requested to solve the problem of career establishment and treatment. The fourth is the real estate purchase and lease contract disputes, such as the owner of the world's silk purchase rights in Mudu Town, due to the developers of the land purchase company's capital chain, facing asset auctions and other issues, continue to go to the market to request the coordination of courts and other departments to avoid Their economic losses. 2. The petitioners' old petitions are frequent, and their words and deeds are extreme. Some old households who have already passed the second-instance judgment or the third-level end but are still dissatisfied with the handling of opinions, such as law-related lawsuits, house demolition, construction of land, construction of treatment, etc., frequent petitions, visits, stalking, and stagnation, although related The department has made the greatest efforts in accordance with the relevant policies and regulations, but still can not meet its excessive expectations and unreasonable requirements. 3. The visit to Beijing has rebounded, and the series is obvious. A few years ago, we made great efforts to resolve a number of petitions and petitions to Beijing. However, since the 18th National Congress, especially since the National "two sessions" this year, non-visiting visits to Beijing have rebounded. Some of them have stopped complaining before. The petitioners and old people once again took a group to go to Beijing to petition, and some of the old petitioners were interviewed by the old and new residents of the Gusu District and the High-tech Zone, and went to Beijing to petition.

Analysis of key difficult issues. 1. Restructuring legacy issues. It is mainly for the continuous exchange of personnel in the “replacement of identity and self-employment” in the transformation of public institutions. In 2003, when the production and operation-oriented institutions in our district were transformed into enterprises, the employees were resettled according to the methods of “early retirement, signing cooperation, self-employment, and replacing their status”. The retirement expenses of the above-mentioned personnel were all implemented according to the “enterprise measures”. . The “Co-defense” personnel are unique to our district and are different from the Suzhou market. In 2006, Suzhou City implemented the retirement fee for “early retired” personnel according to the nature of the institution. In view of the uniqueness of the “co-insurance” personnel, the departments of the district, the editorial office, the development and reform, and the financial department requested the relevant departments of Suzhou. The research report of the district committee and the district government agreed that the adjustment and retirement fee for the “co-security” personnel shall be implemented in accordance with the “business method”. Since 2019, some of the "replacement of identity, self-employment" personnel have been collecting visits, climbing the "co-insurance", requiring reference to enjoy the retirement benefits of institutions, and exerting pressure on the local governments through continuous leap-level visits. 2. Planning and construction issues. First, the construction of Hongzhuang Station on Line 4 of Suzhou Light Rail. The shortest distance between the foundation pit of Hongzhuang Station construction and the 16 houses of Sunshine Water Rhyme is only 12 meters. At the same time, due to the construction needs, the green belt of the southeast corner of the residential area will be occupied, and the residents who believe that the houses they live in will have potential safety hazards; Greening. The second is the planning problem of the real estate. The Langjing Plan, located in Chengnan Street of our district, approved the construction of three high-rise buildings, which led to the second phase of the owners' interviews, which believed that their daily lighting will be seriously affected. Although the planning and other departments have repeatedly explained and explained that the construction of the three high-rise buildings meets the sunshine requirements of the policy, the owners strongly refused to agree and said that once construction, excessive acts will be taken to prevent the construction. 3. Prepare the issue of treatment. The doctors in the villages in the district requested to solve the problem of career establishment and treatment. The main reason is that Kunshan and Wujiang City took the lead in issuing policies in Suzhou, which solved the problem of the preparation and treatment of qualified rural doctors. According to the spirit of Su Weike [2009] No. 19 archives, the on-the-job rural doctors who have obtained the assistant doctors and above qualifications can be assessed and compiled, but the Kunshan and Taicang cities are also included in the assessment of the rural doctors who have obtained the assistant doctors in the township. Into the scope of the compilation, and the Suzhou Municipal Health, Editing Office, People's Society and other departments have not yet made relevant rules on the registration of rural doctors in the village. Wuzhong District's appeal to the rural doctors in the village needs to be related not only to the municipal establishment, human society, etc. The department's review, but also needs to consider the balance at the market level, in view of this, it is difficult to issue opinions. 4. Real estate investment disputes. It is mainly the issue of the collection and purchase of the owner of the world silk city project developed by Suzhou Dadi Real Estate Co., Ltd. in Mudu Town. The “World Silk Capital” project is located at the northeast exit of Mudu Station on the No. 1 Line of the Mudu Town Light Rail Line. It has about 35,000 square meters of commercial space. Beginning in July 2019, the company launched the “Consoleable Leasing Management” model, signed a retail lease contract with 908 investors, and signed a leaseback with all leasing owners in the name of Suzhou Yinlianda Investment Management Co., Ltd. The contract is used for the overall development and operation of the “World Silk Capital” project, and promises to pay rent every year according to the contract. Since April 2019, due to the break of the company's capital chain, it has been unable to cash the rent, causing the rental owners to visit the market several times. After several times of mediation in Mudu Town, the disputes tend to ease, but the company is still unable to reverse the funding problem through hard work, and faces about 4,000 square meters of shops will be auctioned by the court, once again triggering the rental owners to visit and ask the government Protect their investment interests and the court suspended the auction. 5. Demolition and resettlement issues. First, a small number of townships and towns have successively started demolition work. Some of the relocated households disregarded the demolition and resettlement policies of the local governments and insisted that the government meet the high demands put forward by them, otherwise they strongly disagreed with the demolition. In order to speed up the process of demolition and relocation, according to the policy and unable to meet the requirements of a few relocated households, the demolition company has no choice but to take some measures to trigger the strong resentment and confrontation of the relocated households, such as requiring the government to stop illegal and violent demolition. And ask the public security organs to find out the guilty person's accountability. Otherwise, the rights will be safeguarded through constant letters and visits, and some excessively influential or influential events will not be ruled out, and pressure will be imposed on the local governments. It can be said that the unstable factors are "latent". Demolition process. Second, a small number of townships and towns have already reached the demolition of the demolition agreement, and compared with other demolition and resettlement households with similar circumstances, they think that their resettlement treatment and compensation standards are low, and they continue to petition and ask the government to make up the difference. In fact, although the situation of their comparison is similar but not the same, the phenomenon of different resettlement treatment is also the result of implementation according to the policy, and it is not comparable.

Third, the work idea of ​​2019

According to the requirements of the higher authorities, according to the current situation of letters and visits, combined with the tasks of next year, the guiding ideology of the work of letters and visits in the whole region in 2019 is: with the guidance of the spirit of the 18th National Congress of the Communist Party of China and the 18th Central Committee, continue to implement the seventh in the country. The meeting of letters and visits will improve the working mechanism of listening to the opinions of the people, responding to people's demands and solving people's problems, consolidating the smooth, orderly, pragmatic and efficient work order of letters and visits, improving the comprehensive system for preventing and reducing the problems of letters and visits, and strengthening the institutionalization of letters and visits. Standardization and legalization. The general job requirements are: insist on using the work of the people to guide the work of letters and visits, and carry out in-depth visits by leading cadres as a carrier, organize leading cadres at all levels to open the door to receive visitors, focus on strengthening source prevention, focus on solving outstanding problems, and strive to consolidate At the grassroots level, we will focus on innovation and petition mechanisms, and strive to improve the work pattern of letters and visits. We will do a good job in highlighting issues and key personnel, and resolutely prevent major complaints and visits that affect social stability, and ensure that the situation of letters and visits in the region is more stable and controllable. Mainly do the following six aspects of work:

First, pay close attention to various measures and do a good job in the stability control of major events. It is a political task to do a good job in major events and in sensitive periods. After the New Year, the "two sessions" of the state, province, city and district will be held one after another. There are still many major events in the district. The overall situation will be planned in advance, and the plan will be advanced. The New Year's Day will issue the "Notice on Doing a Great Holiday and the Stabilization of Letters and Visits during the "Two Sessions" at All Levels", and continue to call on the whole region to firmly establish a political overall awareness. In order to carry out fine work, in particular, we must seize the outstanding issues of letters and visits and key personnel of letters and visits, focus on clearing up some old historical accounts, and conquer a batch of difficult letters and visits to ensure the successful completion of this major political task.

The second is to grasp the outstanding problems and do a good job in the investigation and resolution of contradictions and disputes. Seriously implement the No. 3 file of the Central Office [2009], and raise the investigation and resolution of contradictions and disputes into an important measure to deal with the ex post prevention. The year-end will be a concentrated period of complaints and complaints about labor disputes in the whole region. Enterprises will default on the wages of employees and the arrears of wages for migrant workers in the construction sector. The overall situation will be organized in advance to prepare the plan together. Mobilize the whole region to continue to strengthen source prevention, to conduct regular investigations, to resolve at any time, improve the system of letters and visits daily, adhere to early detection and early processing, and firmly grasp the initiative of letters and visits.

The third is to improve the access mechanism and carry out leading cadres to receive public work. In recent years, the work of leading cadres in the region has been normalized, standardized and institutionalized, and a large number of letters and visits have been resolved. Continue to give full play to the superiority of the leadership interview mechanism, focus on solving some outstanding problems in letters and visits, and make breakthroughs at the district level. The overall situation will drive the petition cadres to go deeper into the grassroots level, go deep into the people, receive the visits with emotions and responsibilities, clarify the ins and outs of the people's reflection of the problem, understand the legal regulations and policy requirements, and make the crux of the problem accurate and let the people reflect. Reasonable claims are truly resolved.

The fourth is to strictly regulate the order and conscientiously carry out the work of advancing the visit according to law. The overall situation is to pay sufficient attention to the issues affecting the order of letters and visits, especially for non-visitors, strictly in accordance with the requirements of the Municipal Bureau of Letters and Calls and other departments on "further strengthening the views of the city on the basis of legal visits," and increase the intensity of government visits. The petitioners who go to Beijing for non-visiting personnel, picking up troubles, etc. will be dealt with strictly according to law. The District Office will strengthen the dynamic management of letters and visits, and strengthen the legal education for those who are entangled in interviews, visits, organize inciting petitions, and unreasonable personnel who are not visiting Beijing. They will ideologically guide and conduct behaviors to standardize and effectively reduce the phenomenon of illegal petitions. .

The fifth is to strengthen the stability of letters and visits, and do a good job in letters and visits in Beijing. According to the requirements of the higher authorities, it is still an important task to conduct letters and visits in Nanjing. On the basis of comprehensively reviewing the 2019 annual visits to the city, to the province, and to Beijing for petitions, we will help key areas to seriously analyze the causes and come up with feasible measures to reverse the passive situation as soon as possible. It is also suggested that the key areas should be more actively involved in the work of the Nanjing resident in Ningxia, so that the front and rear can be closely coordinated, and the first-hand staff should be persuaded to return, and the first hand should be handled internally, and resolutely prevent reflow or visit to multiple departments. The overall situation will also continue to strengthen contact and communication with the Municipal Bureau of Nanjing in Beijing, report the situation in a timely manner, strive for support and understanding at work, and strive to control the number of cross-level visits.

The sixth is to change the work style and continue to carry out cadre capacity building activities. The petition system of the whole district should closely focus on the new requirements put forward in the work of letters and visits in the report of the 18th National Congress of the Communist Party of China, firmly focus on the position of duties, comprehensively improve the ability of letters and visits, and strive to create a petition department with "first-class work and satisfactory people". The District Office will continue to intensify research, shape benchmarks, cultivate typical models, further promote the construction of “five-five-can” standardization projects, actively build mass workstations and public studios, and form a one-stop reception, one-stop treatment, and a package solution. Operating mechanism. The petition cadres of the whole district should go deep into the grassroots level, deepen the people, strengthen communication with the people, change the people's petitions to visit the petition cadres, and transfer the work after the letter and visit to the work beforehand.

Summary of letters and visits

The work of letters and visits is the bridge and link between the party and the government to connect with the people. It is an important means of maintaining and realizing the democratic rights of the people. In 2019, it is an important year for thoroughly implementing the spirit of the 17th National Congress of the Communist Party of China. Doing a good job in maintaining letters and visits is of great significance for building a stable and harmonious social environment.

In this extraordinary year, under the leadership of the District Committee and the District Letters and Visits Office, our committee has made certain achievements in petition work. However, due to the decision of the work function of our committee and the problems left by the history, we have accepted a huge test in the special petition work of this year. This is not only a major review of our daily work, but also a major military parade for the overall quality of all cadres and workers. The work of letters and visits in the past year is summarized as follows:

I. Review of the work of letters and visits throughout the year

Over the past year, our committee has received 54 letters and visits from the District Letters and Calls Office, and 53 have been completed. It involves nine categories, including personnel establishment, enterprise restructuring, housing quality, construction safety, real estate development, engineering and labor wages, land acquisition and demolition, construction project bidding, and industrial accidents. Among them, there were 10 repeated petitions on the remaining issues of the Tianheyuan project, 9 repeated petitions on the remaining problems of urban and rural development companies, 9 housing quality complaints, 7 land acquisition and demolition, 3 public injury disputes, 3 personnel establishment problems, and arrears of construction and labor. There are 1 other petitions for each other.

In the whole year, I went to Beijing to petition 1 piece, entered the market and visited 1 piece, and went to the district to visit 6 pieces.

Highly valued and strictly assessed. In the past year, the leadership team of our committee has been highly

Regarding the work of letters and visits, the leadership work was intensified. The leadership team further deepened the understanding of the importance of letters and visits, and included the work of letters and visits on the agenda of the party and government. As an important part of the work, we must pay close attention to it. At the beginning of the year, a group of letters and visits led by the leader of the "top no.", the deputy head of the discipline inspection team, and the heads of various department stations were established. The main leaders were responsible for the overall leadership and the leaders were specifically arrested. The letter and visit work will be included in the annual work target management assessment content, and a one-vote veto system will be implemented. Ensuring that the Olympics, Paralympics and important festivals, and during the meeting, no one went to Beijing to petition.

Establish a long-term mechanism for letters and visits, and do a good job in the investigation and handling of letters and visits

Do a good job in the registration of complaints and complaints and the investigation of hidden dangers.

Remember, the whole committee handles cases and important cases lead the next visit, visit, package and other systems. Maximize the resolution of letters and visits at the grassroots level. Regular and irregular meetings were held to listen to the progress of the handling of the package and the stability control of the personnel of each package team. The leadership team will then summarize and sort out the situation and propose a targeted solution in a timely manner. In order to resolve the hidden dangers of letters and visits, organize personnel to resolve them in time to ensure that contradictions are not intensified.

Second, the analysis of the reasons for important petition cases

Among the 54-year letters and visits, the most prominent ones are the remaining problems of urban and rural development companies and the legacy of the Tianheyuan project. These two letters and visits are all “bones” letters and visits in the district's letters and visits.

Remaining problems in the restructuring of urban and rural development companies. The reason for the petition was due to the incomplete improvement of the XX restructuring process and the fact that the company did not fully implement the follow-up issues after the restructuring. On the other hand, due to the rapid development of the real estate industry in recent years, the assets of urban and rural development companies have further increased in value, and the personal grievances of some people behind the scenes and the company’s leadership have taken advantage of the opportunity to petition some employees, and have given strong financial support. The support has led to the continuous appeal of some employees.

It has been more than a year since the employees reflected the problem, and the current pension insurance and medical insurance of the employees have been improved. The third resettlement plan formulated by the company has passed the final approval of the relevant departments, and it is agreed that the program has guaranteed the interests of employees to the greatest extent within the scope of current policies and regulations. The resettlement program will start after the leadership of the requesting area agrees.

Regarding the transfer of pension insurance, due to the need for detailed check-up data and long time involved, it is still in progress. The transfer of employee endowment insurance from urban and rural development companies to social security has been officially approved by the Chongqing Municipal Labor Bureau. We have reported this situation to the relevant leaders of the district committee and the district government, and hope to implement it as soon as possible.

, "Tianheyuan" project project petition case.

According to the investigation of the relevant departments, the factors causing instability: First, the lack of funds of Tianhe Company, unable to pay the construction funds and labor wages on time, causing the construction unit, supervision unit, sales company and migrant workers to be unstable; Second, the Tianheyuan project was suspended. Afterwards, the relocated households and purchasers could not pick up the houses on time; the third is that Tianhe’s debts are high and the creditors are unstable. There are three reasons for the lack of funds: First, when Nanchuan Tianhe Real Estate Development Co., Ltd. falsely reported its registered capital when it was registered, it did not make up the registered capital in time, resulting in a shortage of funds when developing the “Tianheyuan” project; The “Tianheyuan” project loan fund supervision was weak, and it was not earmarked. After the bank discovered the problem, it suspended the issuance of the loan, which in turn caused the Tianheyuan project capital to be broken. Third, the financial management of Tianhe Real Estate Development Company was not standardized, and the account was not perfect. The accounting was confusing, causing the unclear direction of funds, which led to the partial use of funds in the “Tianheyuan” project.

Third, reflection

In the past year, despite the cadres and workers of the whole committee, they have made painstaking efforts for “guaranteeing stability and promoting development” in our district. But in retrospect, we have to reflect on ourselves and examine ourselves. The issue of letters and visits was not formed overnight, which is closely related to the quality, work style, service quality and efficiency of all our cadres and workers. Put forward higher requirements for our future work. On the one hand, we will further strengthen the political and ideological education of cadres and workers, increase the study of laws and regulations, and strengthen the sense of administrative behavior and clean government. Establishing the urgency of the people, thinking about the thoughts of the people, and vigorously promoting smile service and quality service. Vigorously advocate diligent and pragmatic, down-to-earth work style. Strong internal quality, external image, improve service awareness and efficiency. Seriously sum up the experience and lessons, and further improve and refine the work system in a targeted manner, and eliminate the problem of letters and visits caused by our work mistakes from the source.

On the other hand, in the face of the current pessimistic situation of letters and visits, we will continue to strengthen coordination and resolve efforts and effectively strengthen leadership over letters and visits. Through sound mechanisms, implementing responsibilities, and strict assessment, the petition work will be resolved at the grassroots level, and the germination will be resolved to ensure the rapid development of the economy and social stability in our region.

Summary of letters and visits

First, raise awareness and strengthen confidence in the work of letters and visits

The work of letters and visits is a brand new job for me. Through this period of work, I have deeply understood the importance of the work of letters and visits. The work of letters and visits must be based on the fundamental interests of the overwhelming majority of the people, highlighting the feelings of the people, all for the people, all relying on the people, upholding the party's popular line, going deep into the people, going deep into the grassroots, listening to the voices of the people, reflecting the wishes of the people, Solve the hot issues that the people reflect strongly, and share the same fate with the people. Most of the complaints and visits are related to the vital interests of the people and belong to the internal contradictions of the people.

Our party is a party that serves the people wholeheartedly. Our government is a government that does practical things for the people. If the people have problems, difficulties, and requirements, they will certainly reflect to the party and the government. This is the people’s trust in the party and the government. High hopes. The work of letters and visits is the link between the party and the government to connect with the people and the society. It is important to understand the social stability and safeguard the vital interests of the people. The quality of letters and visits directly reflects the "three represents" at the grassroots level. Whether it has been implemented, through study and practice, has strengthened my confidence in doing a good job in letters and visits.

Second, study hard and enter the job role as soon as possible

To do a good job in letters and visits, only sincerity and enthusiasm are far from enough. It is also necessary to strengthen self-learning, familiarity with and master relevant petition policies and laws and regulations. The work in the reception room was very complicated. I didn't have time to study. I gave up my usual hobbies and used my spare time to study the People's Republic of China Letters and Visits Regulations, the Provincial Letters and Visits Regulations and other relevant laws and regulations. In the place where you don't understand or understand, you can ask the comrades with humility, and through study, your work ability is greatly improved, and you enter the job role in a short time.

I participated in the reception of several influential groups such as collective petitions, relocation compensation petitions, and general election petitions. These petitioners have a large number of people, and the situation is complicated. Some of them have not been resolved for several years, so they have a lot of grievances. During the reception, I carefully recorded the records and explained them enthusiastically and sincerely, and publicized the relevant policies of the party and coordinated the relevant departments. The leaders handled it seriously, ensuring that the incident did not expand further and that the final problem was properly resolved. Through the handling of these petitions, I have improved my ability to control my work in numerous incidents, which has benefited me a lot.

Third, sincere reception, practically solve the actual problems of visiting people

The destination and foothold of the petition work is to help the people solve the problems in the people's production and life in accordance with the policy provisions, and to do practical things for the people to do good things. I always keep in mind the party's purpose, from the perspective of respecting people, understanding people and caring people, targeting the visiting people. Ideological and practical problems, try my best to solve problems, solve problems, work with enthusiasm, and strive to truly think about what the people think, to rush the people, to help the people, to solve the difficulties of the people, and to do practical things for the people. Do a good job. Although I am only working on the job, I still work hard to do my job as a part of my own job and contribute to the economic and social stability of our district. An 88-year-old man, because of family conflicts, has not resolved many petitions. I am warmly received, and after recording the situation, I will personally send the elderly home. I went to his children's home several times, patiently and meticulously doing their work, and finally the family reached an agreement, and the elderly were very satisfied. Streets and other households have repeatedly petitioned because of problems, and the emotions are very exciting. I listened carefully to the problems they reflected, and rationally conducted counseling to calm their emotions. At the same time, I actively coordinated the related units such as the Waterworks and the Street Working Committee, and solved the problems they reflected in a short period of time and won public praise.

In the work of letters and visits, we often face people who have grievances or other ideas. The feeling for me is to do a good job in letters and visits. It really takes a lot of effort, but the most important point is that we must be sincere. Heart and selfless love can bridge the gap between understanding and communication between the petition and the people. Although the time for training is very short, I continue to explore the law of petition work, and I am enthusiastic when I receive the petitioners, not indifferent; Be patient and listen to the problems reflected; be careful when dealing with problems, not arbitrarily arbitrary; have perseverance when encountering difficult problems, not halfway until the problem is solved. In response to the different situations of petitioning people, I learned psychology myself and summed up my own reception strategy according to the psychology of different petitioners: a "crying type", a cup of hot tea, a smiley face, acting as a "friends and relatives"; "Calling type", courage to endure, will be "venting"; for "with ulterior motives", it is reasonable to strive to maintain the dignity of the party and the government.

Fourth, love and dedication, strict requirements, I cherish this opportunity for training, whether it is to receive visitors, or other work, I have done my due diligence, do a good job, do not share the same, the work is not in place, my comrades Work overtime together, sometimes working all night. During this time, the collective cohesiveness, combat effectiveness and centripetal force of the petition office made me deeply infected, and I learned a good tradition and style from them. In my work, I learned from them and strictly demanded myself. In the work of letters and visits, I paid attention to honesty and self-discipline, earnestly implemented the central government's regulations on clean government, cherish the power in my hands, and felt the responsibility on my shoulders.