Power supply work summary

Power supply work summary

In 2019, the overall work of the power supply station was under the correct leadership of the Party Committee of the Bureau, with the help of the government departments, and proposed by the bureau administration at the beginning of the year: "Living a bus pool, consolidating two foundations, carrying out three activities, and establishing four normal operation mechanisms. To achieve five improvements. "For the work, safety as the center, "first-class" as the driving force, focus on power management, multi-revenue guarantee, through the hard work of the staff, safe, stable and smooth Successful completion of various work and task indicators.

We will now briefly report on the work of our institute to the leaders at all levels.

I. Completion of economic benefits

1. The power supply is 12153.825xxxxKWH, and the annual control plan is 115xxxxKWH, which is 18.2xxxx compared with the same period of last year.

2, the sale of electricity completed 9011.82xxxxKWH, super-year control plan 1011.582xxxxKWH, with the same period last year increased by 2xxxx.

3. Line loss rate: The low-voltage comprehensive line loss rate is 9.3xxxx, which is 0.32% lower than the annual control plan of 9.7xxxx. Compared with 10.xxxx in the same period last year, it decreased by 1.22 percentage points, the single line loss rate reached 8xxxx, and the annual control plan 6xxxx, which increased by 31.25%, and increased by 40% compared with 5xxxx in the same period last year.

4, the average price of electricity sold: the average price of integrated electricity sales is 0.6801 / kWh.

5, business census, a total of census about 101xxxx, which re-checked 52xxxx, an average monthly reasonable increase of about xxxx yuan, for the company to recover losses of about xxxx.

6, multi-revenue income: total completion of multi-production value of 50.xxxx yuan. 7. The electricity fee is recovered 10xxxx.

Second, focus on ideological work and improve the overall quality of the workforce

The Institute always regards the construction of the workforce as the fundamental way to improve the management level, accelerate the development of the enterprise, and lay a rich human foundation for the operation, development and innovation of the enterprise. Adhere to the principle of people-oriented, maximize the advantages of human resources, encourage employees to strengthen study and actively participate in various national level examinations, and try to create favorable learning conditions for them. For this reason, my learning atmosphere is high, and now I am reading employees xxxx where xxxx is out of production. During the period, a number of employees were sent to the company's “Yunshishan” training base to study, and the learning radiation surface was the most extensive. The high-stricken incidents at the beginning of the year were used as teaching materials, and a series of anti-corruption education courses were conducted to conduct party spirit. Party style, party discipline education, ideal and belief education, through education, help them establish a correct world outlook, outlook on life, values, and constantly improve the ability to resist corruption and prevent violations of discipline and law. Because of my attention to the cultivation of the comprehensive ability of the workforce, our staff has a high enthusiasm for work, a new look, a good overall performance in the post training, excellent comprehensive scores in the safety test, and a competitive competition. In the 1xxxx grassroots units, the overall score is ranked xxxx.

Third, pay close attention to safety and consolidate the basis of safe production

Safety production is the eternal theme of power companies, and it is an important guarantee for economic benefits. We have always put "safe work in a heavy and important position, starting with the safety education of employees, training employees' operational skills, and implementing safety responsibility system. Intensified assessment, which greatly strengthened the safety production base and stabilized the safety production situation. There were no safety accidents in the past six months, the power supply reliability rate and the voltage qualification rate reached the company's requirements. The comprehensive evaluation of “safety evaluation” was 78 and 18 points year on year. Growth 2xxxx, our specific approach is:

1. Professional basic knowledge and collective face-to-face teaching are not less than once a month.

2. Carry out the activities of “there is no violation of the regulations by the party members”

3, every quarter to carry out safety inspections, the whole year to investigate and deal with security risks 8xxxx, the immediate processing of 5xxxx, and then with the help of the agency department to deal with 1xxxx, the remaining unprocessed has been reported to the relevant departments.

4. In the spring and autumn, the 10KV corridors in the area were cleaned up.

5. Testing, testing, keeping, and renovating and renovating tools.

6. For all the unreformed Taiwan areas and the Taiwan areas that have not been completely rectified, and there are more new households, the power supply will be half-long, and the stations need to be changed. The area of ​​the added lines will be sketched and the rectification plan will be implemented.

7. There are plans to complete the “two measures” plan.

Fourth, pay close attention to power management, and greatly reduce line loss

Since the beginning of the year, the implementation of the group package line, the management model of the person package change, the line loss indicator task to the level team, responsibility to the person, the completion of the line loss indicator is directly linked to the salary, there are rewards and penalties, while the establishment of the The electricity inspection team eliminated the "three powers" and strictly prohibited the occurrence of "running, escaping, leaking, dripping", and conducted a comprehensive inventory of the electricity users of the 1940xxxx electricity customers and the 1xxxx neighborhood committee xxxx administrative village. A total of 9044.84 yuan was recovered, and 313 households were recovered. The number of non-standard tables in the unreformed area was about 1,686, and the meter was suspected to be abnormal. With the assistance of the company, the site was verified. At the same time, it was reported that the internal and external collusion of theft was reported to the company. In order to reduce the technical loss, each station was tested for the load of not less than xxxx per month. The working group measured the neutral grounding of all the changing stations, and implemented the immediate processing for the unsatisfactory requirements. Through the joint efforts of all the staff, everyone can easily see the results from the marketing situation of the first big point, and the comprehensive line loss ratio. The annual control plan is 0.3xxxx low Point, 1.2xxxx percentage points lower than the same period last year.

V. Improve economic efficiency, “carpet-style” census commercial electricity

It is directly related to the economic benefits of the enterprise. Therefore, I have never dared to relax. Because all the xxxx employees have gone out of school, xxxx has taken a long vacation, xxxx has participated in the correspondence, and each Yunshishan training base has to send several names. Employees participate, so this is often a serious lack of editing. In the work of electricity price comparison, there is really not much power investment. Some commercial users have a famous watch. It is difficult to get electricity from the landlord or elsewhere. The difficulty of work is really great. Since the establishment of the electricity inspection team in April, I have At least every day, xxxx employees are sent to assist them in conducting electricity surveys, and the census situation is promptly input into the computer to correct the price ratio. Up to now, a total of electricity surveys have been conducted on Xiangyang Nanbei Road, Bayibei Road and Jiefang Road. The high price is low and 52xxxx, the electricity fee is about xxxx yuan, and the monthly reasonable increase is about xxxx yuan.

6. Implement service commitments and improve service quality

Adhere to the tenet of "the people's electricity industry is the people", and in line with the service policy of "quality, convenience, efficiency, standardization and sincerity", continuously improve service quality, enhance service awareness, standardize service content, and adhere to the spirit of doing practical things for the people. A series of important initiatives.

1. There are plans to regularly educate employees on service concepts, hospitality, hospitality, demeanor, dressing, neatness, etc. The results of the written test and spot check are: excellent rate 6xxxx, good rate of 8xxxx, pass rate of 10xxxx, no complaints were found throughout the year.

2. As always, adhere to the reception day of the director, and set up a customer opinion in the business window, which ensures that we can understand their own problems and customer needs in the first time, and achieve a face-to-face conversation between the company and the customer. Communication with the heart.

3. Increased the service of foreign-invested enterprises, timely power-on to the household, and exempt all working hours, such as sugar factory garment factory, Huasen garment factory and other foreign companies.

4. In a timely manner, inform the cause, enterprise unit and individual, major power users, and foreign companies about the situation of each project or non-planned power outage.

5. Regular visits to the five-guarantee households, and a total of 12xxxx visits throughout the year.

6, excellent completion of the various missions and power-saving tasks during the college entrance examination.

7. In order to reduce the inconvenience caused to the customer by power failure, the “0” point operation is implemented, totaling 7xxxx.

After all the staff, the service consciousness, service content and service quality of the firm have all reached a new level, established a good social image, and received favorable comments from all walks of life.

Seven, the main problems exist

1. The safety production base is still relatively weak. From the safety inspections in each quarter, the facilities and facilities of the Institute basically meet the safety production standards, and the comprehensive score has also increased. However, many line facilities still do not meet the safety production requirements, and some places even It is the "old cow pulling the broken car" can only avoid strong support. When the wind blows, the heavy rain, and the peak of electricity consumption such as the Spring Festival and summer season, it will often cause power failure in some areas, the main line is blown, and the user meter is overloaded. Bad phenomenon.

Power supply work summary

County company:

In the first half of the year, under the correct leadership of the county company, under the correct leadership of the county company, with the support of the package leader, the package department and the various functional departments, we carefully implemented the spirit of the 2019 work conference of the provincial and municipal companies, in accordance with the "innovation" The strategic thinking of "type, capital type, diversification, and informationization", our staff work together and work hard, pay close attention to the construction of the basic software and hardware of the power supply, take the follow-up tasks of the demonstration office as the starting point, and insist that the safety production management is not relaxed. Strengthen employee service awareness, further develop market marketing, launch new “ten” power supply service commitments, and strive to complete various tasks. In the first half of the year, the indicators were completed: 1,10 kV power sales completed 5,551,931 kWh; compared with the same period last year, an increase of 4.7%, line loss completed 3%, compared with the planned value of 3.5% decreased by 0.5 percentage points, the average sales unit price of 519.83 yuan . 2. The sales volume of 0.4 kV was 3093535 kWh; it was 40.21% lower than that of the same period of last year. It was mainly managed by the customer service center of China Everbright Spinning Mill; the line loss was 5.1%, which was down by 5.1% compared with the planned value. 1.9 percentage points, 1,000 yuan per kWh completed 641.65 yuan, an increase of 20.65 yuan per kWh of the plan, the first place in the power supply company of the county. 3. As of June 20th, the personal, equipment, line, vehicle and internal security were all free of accidents, achieving safe operation for 181 days, and accumulated 1267 days of long-term safe production operation records. 4. The electricity fee and the vascular management fee are solved in both directions. 5, strive for policy, do not disgrace the mission, super plan to complete the task of upgrading the power grid. In the above achievements, we mainly did the following work:

1. Unify thinking, raise awareness, and clarify tasks

In order to further improve the overall work of the station, the staff of the whole organization will carefully study and publicize the spirit of the 2019 working conferences of provincial, municipal and county companies, unify their thoughts and actions to the strategic goals and work deployment of provincial, municipal and county companies, and condense wisdom into The implementation of various development measures will enhance the sense of urgency and responsibility for accelerating development and scientific development. Combine the actual work of the station and the task of upgrading and renovating the power grid, and carry out various activities arranged by the county company. In order to meet the 90th anniversary of the founding of the party, we insisted on political study on Thursday night and safety activities on Friday. At the same time, we will earnestly study the work standards, regulations and system standards of provincial, city and county companies, strengthen the ability to resist corruption and prevent change, and truly achieve both hands and hard work, and lay a solid foundation for the completion of the year-round work.

Second, strengthen the station's "reorganization" work, and strive to build a "harmonious Lushan construction and upgrading year" activity

1. In order to implement the spirit of the 11th National Committee of the County Committee XX, according to the overall work arrangement of the county company this year, the “Harmonious Lushan Construction and Enhancement Year” activities will be carried out throughout the company, focusing on “Unity, Friendship, Building, Harmony and Love Career theme education activities. First, according to the requirements of the county company's activities implementation plan, we organized the staff of the whole office to study and convey it in a timely manner. In order to learn through the substance of the archives, the director specially went to the county party committee to obtain the manuscript of the 11th National Committee of the xx session, and to carry out repeated study, so that all the staff can understand the spirit of the activities of the county party committee and the company. Second, in accordance with the requirements of the activity, an activity leading group with the head of the leadership team, the deputy director as the deputy leader, and the management personnel as members of the organization was established. Responsible for the overall implementation of the scientific development concept and the smooth implementation of the county company's activities. It is required to accomplish tasks to people, responsibility to people, perform their duties, and work together. Third, through learning to mobilize and investigate problems, the awareness, serious work discipline, ideas, and work style have been improved. Through the development of this activity, group study 12 times, board report 1 time, each person to do 5,000 words for personal study notes, 32 personal writing experience, 1 customer consultation, and 47 requests for comments, and The timely review of the solicitation of opinions has laid the foundation for the next step of democratic evaluation and improvement.

2. Through the notification of the “6th Power Supply Service Promotion Month” activity of the provincial company in March, the county company has continuously improved the service quality and management level in order to effectively solve the outstanding problems existing in the grassroots stations. "Reorganize" work. First of all, Comrade Huang Weifeng is responsible for the self-examination according to the standards of the Demonstration Institute. For the data, we will register and summarize the existing problems one by one according to the division of labor, time limit and standards. At the same time, in the process of self-examination, we have adjusted the ideas exposed in the data management and re-distributed the data management. For the digital data, in order to achieve accuracy, we have 10 kV and 0.4 kV lines. The equipment was re-measured, registered and reported, and computerized management was carried out. For spare parts and tool storage, we organize personnel to sort out the brand, quantity, placement, label adhesion, etc. according to the requirements of the specification, so that the quantity is sufficient, the variety is uniform, the order is neatly arranged, and the specifications are adopted. The warehouse is clean and hygienic. The second is to improve the infrastructure of the station. Firstly, the open fire facilities such as the office, staff stove, dormitory, duty room, etc. were dismantled. The electric kettle was installed in the public place, the staff activity room was arranged, the furniture in the store was repositioned, and the stove was added to the staff to improve the quality of food. In order to facilitate the workers to wash clothes, re-installed the water pipes, purchased the books, created the staff bookstores; filled and replaced the medicines in the medicine cabinet, thoroughly cleaned the internal and external environmental sanitation, and the overall appearance was completely new. On June 2, he received a visit to the Jixian Power Supply Branch and was affirmed by the Brother County Company.

Third, accelerate the upgrading of power grids and improve the operation level of distribution network

1. Grasping production must be safe. In the production process, first, we always put the work of safety and thought in the first place of all work. Organize employees to seriously study the knowledge of safety production laws and regulations, adhere to the safety activities on Friday and the end of the month safety analysis will not relax, comment and analyze the unsafe phenomenon and the emergence of hidden dangers, and firmly establish a sense of safety and ideology. The second is to timely test the tools and tools in a timely manner; individual foot buckles and safety belts, focus on impact and tensile tests, not allowed to use unqualified tools, and timely report replacement. The third is to adhere to the two-vote, dispatch work orders and tools and tools. Anyone who goes out to work must issue a work order and take a work order to receive the work tools. Large work must fill in work tickets, operating tickets and two delivery orders, and implement two card management, thus eliminating the occurrence of unsafe factors such as blind work and private operations.

2, pay attention to Chunan inspection. In order to improve the operation level of the line equipment, according to the county company Chun'an inspection work arrangement, we arrange early, early arrangements, early planning, overtime and grouping to conduct detailed inspections as required. For the 10 kV line equipment inspection, we improved the basic data, step-by-step line-by-line measurement of the line spacing, 73 sets of distribution grounding resistance for the shaking test, detailed summary of the existing defects and combing the classification to eliminate. 0.4 kV, especially for the easy trip area, we increased the patrol shortage, replaced the rto on the power distribution cabinet, the damaged knife gate handle, and tested one by one, and opened 44 groups of line channels and processed. Suspended poles and non-standard household lines improve the operation level of high and low voltage lines.

3. Strive for policies and increase the intensity of power grid upgrades. In response to the county company's power grid upgrading policy and tasks, we have completed the task of reporting in 2019, but there are still new, extended and rebuilt line projects in our village group, as well as the problem of capacity expansion. In order to win the project, our staff did not disgrace the mission, work overtime, give up the May Day holiday, fight the sunny day, grab the rainy days, carefully measure, summarize, plan the route drawings, and report a total of 11 information. 3 new feeder lines, 3 modified branch lines, 2 replacement transformers, and 2 110 kVA amps were added. At the same time, the lower part was completed and put into operation. It has sold a solid step for the 2019 grid upgrade mission.

Fourth, strengthen marketing management, establish a service concept

1. Seriously carry out the “Power Supply Service Publicity Month”. According to the provincial, city and county company arrangements, March is the sixth power supply service publicity month of the geoelectric system. In order to publicize and improve our service brand and successfully complete the various tasks arranged in the event month, we will hold a special meeting to arrange and deploy in time, so that the work and task can be decomposed into people, work standards to people, work responsibilities to people, and work implementation. Appraisal to people. After the activities, the overall environmental sanitation, uniform clothing, 18 customers were visited, 32 requests for opinions were issued, more than 110 people distributed promotional materials and business cards, 3 people with basic disabled persons and widowed widows were installed, and “96789” was installed. "Services 14 billboards, business census 4 districts, 243 households, really polished the power supply service window, to achieve a place from the people's satisfaction, from the people's dissatisfied areas, fully embodies the "Shaanxi power grid, The brand of “Double Power Grid” has been well received by the local people.

2. Conduct a business survey and business analysis in a solid manner. According to the spirit of the notice of the county company's spring business inspection, combined with the actual situation of our company, it is divided into four groups, and the management personnel lead the team to carry out inspection work. For the households, first check the relevant factory name, table number, intact purity, bottom degree and renewal time according to the meter reading card; in addition to the above inspections, the power users check the user's existing capacity, electricity consumption, power consumption category, etc. Register the electricity users of the census. Through the census, the order of electricity use was regulated, the use of electricity was violated, and the channels of electricity use were unblocked.

3. Strengthen measurement management. According to the results of our business census, the energy meter with expiration and over-period is summed up in time, and contact with the metering office in advance, booking time, and doing centralized verification. In order to complete the task of verifying the energy meter, we met, mobilized and deployed in time. And communicate with the user, post a verification notice, explain the time of the unified verification, the required verification fee and the time of assembly and disassembly. After getting everyone's understanding and support, we concentrated the staff, 60 tasks per day, 7:00 in the morning, and asked to finish the meal at 8 o'clock. The table was sent to the metering station in time; it was pulled back from the metrology institute at 3 pm and installed centrally. In order to facilitate the user, we will purchase the electric energy meter that is not qualified, and we will purchase it from the bureau, install it on time, and charge after running. In the first half of the year, a total of 290 electric energy meters were calibrated and 23 unqualified electric energy meters were replaced. Through the calibration of electric energy meter, the service quality has been improved, the trust of the people has been won, the accuracy of measurement has been ensured, and the business management has been further strengthened.

V. Strengthening the building of spiritual civilization and improving the overall quality of all employees

At the beginning of the year, we carefully combed the various tasks, decomposed and implemented the tasks at the same level, so that everyone had the burden, all the responsibilities, and the common ideas, and the desire to go all the way to the heart, truly reflecting the North. Guo's team spirit.

1. In March, in our power supply service publicity activities, during the visit to Lingtou Village, we encountered the disabled Feng Youke occasionally. After we learned that only the family and the old mother were at home, we visited the home in time. Understand the situation and incorporate the scope of our assistance. In the future, we will regularly check the electrical wiring in our homes free of charge and repair and deal with line faults. The second is to know that there is a group. At the time of the network reform process, due to the shortage of wires, only four of the four flat lines were installed. After pulling back the wire in the later stage, it has not been erected. It has been stored in the farmer's home so far. The village group hopes to construct it early and complete the legacy project. We immediately stated that after the end of the monthly fee collection work, it was completed before the next month, and the promise was fulfilled on schedule.

2. At noon on April 26, 2019, when I arranged for four people to go to the Nanzhuang group of Beiguolingtou Village to complete the lower house section, around 11:20, the first wife of Dongtou, not far from us. Run out, say fire fighting, fire fighting. The director turned back and shouted to Comrade Zhang Zhezhong, come and fight the fire. In her backyard, a large pile of material was burning and there was no water at the time. Looking at the burning fire, there was a shovel next to the fire. The director was ready to use the earth pressure fire next to it, but after a few rushes, he retreated back from the fire. There are dozens of rafts piled up behind the heap of fire burning, which are already burning. However, under the eaves of a house 3 meters from the fire, a large amount of wood and wooden boards were piled up. After seeing this situation, the director and Zhang Zhezhong, Yang Huaicheng, and He Lockao immediately moved the wood under the eaves to the front yard. The burning raft fell down and burned the wood and shovel under the eaves. Comrade Zhang Zhezhong called the fire. At this time, the wood under the eaves had been unable to hold the fire-baked hands. We wrapped the wood with the sleeves of the clothes and ran on the shoulders. The fire is getting bigger and bigger. When we move the wood, there is water. The neighbors are coming over at this time. Everyone takes the bucket and the bucket, and I just splashed on the fire. Falling at us, we are not pouring water, the fire is gradually being suppressed by us. At this time, the fire truck arrived, the firefighters climbed to the wall and immediately started the switch. The water column suddenly pressed the fire snake. After five minutes, the fire was basically extinguished. Two days later, the thank-you letter was sent to the county company. When Liu Shuji understood the situation at the time, the director said faintly: "Whoeverever, when you see this kind of thing, you will let go of your recent work and participate in the fire." ”

3. In mid-May, during the meter reading, there was a trend of protecting the rights of agricultural workers. The county company convened a meeting of the directors and representatives of the rural power workers to explain the current status and problems of the county company. According to the requirements of the agricultural and electrical workers of our institute, everyone speaks freely, and based on the status quo, raises the problems in an objective, fair and realistic way, and reports them in time. Through the action of agricultural power workers' rights protection, our employees have a calm mind and obey the overall situation. They insist on working in the front line and charge the meter on time to ensure that the electricity fee is solved in both directions. It fully reflects the personality charm of our agricultural and electrical workers.

6. Insufficient existence and work plan for the second half of the year

After the joint efforts and hard work of all the staff, the first half of the year has achieved certain results, but there are also some problems and deficiencies: First, due to the large differences in the age of the students, the lack of learning consciousness, the quality is uneven, need to be further improved Second, the line network is relatively early, the corrosion of the lower part of the household is severe, and the case is rusted. The policy should be sought as soon as possible and urgently needed to be dealt with. Third, the safety propaganda is not enough. There are still super-high trees and tree-planting under the line. Fourth, customers have a large opinion on the issue of paid service charges. The out-of-work work has reversed and cooperated, which has made it difficult for us to carry out work in the field. Fifth, the income of agricultural power workers is low, which has become the main factor affecting the stability of the rural power team. In the second half of the year, we will, as always, strengthen safety management and vigorously publicize the service brand of “Shaanxi Power Grid and Double Optimum Power Grid”, and strive to do the following tasks: First, continue to strengthen political and ideological work, and conscientiously study and implement the party's various principles and policies. Ensure the completion of various indicators throughout the year; second, increase the power grid upgrade and transformation efforts, complete the task of changing lines and changing poles in 2019; third, strengthen the business census, complete the remaining Taiwan area in this year's business census; Part of the infrastructure and data collection work of the station has brought our work to a new level.

Power supply work summary

Under the correct leadership of the Party Committee of the Secretarial Park Bureau under w200x, with the support of various departments, the staff of the whole office united, worked together, worked hard, and completed various economic and technical indicators and tasks. In the course of the work in the past year, we have mainly done work on jade.

First, better completed the economic and technical indicators issued by the bureau.

As of December, we have completed a total of 4,114,200 KWH of power supply, completed sales of 3,769,979 KWH, and the overall line loss rate was 8.44%. The electricity fee recovery reached zero monthly, and the owed electricity fee was more than 20,000 yuan. Adjusting the distribution transformer 1400KVA/15 sets, 10KV line 2.3KM, completing 30 transformations of the station area, more than 40 KM of 6.4KV lines, completing more than 7,000 households of “one household and one meter” project, achieving “three noes” for safe production, keeping The long-term safety record, quality service integrity service and “Jinqiao Project” have achieved good results, and the provincial and municipal bureaus have “zero” complaints throughout the year.

Second, safe production has maintained a relatively stable situation.

In the past year, in accordance with the requirements of "clear responsibility, strict discipline, strong supervision, and rewards and punishments" proposed by the Bureau at the beginning of the year, we put safety inspection production at the forefront of all work, strengthened the leadership of safety work, and established a comprehensive and comprehensive process. The safety responsibility network, fully implement the safety responsibility layer to sign the responsibility letter of control accidents, establish a safety management system with the director as the first responsible person, actively participate in the organization of various safety activities, attach importance to investigation and research in safety education. On-the-spot understanding of the actual situation, solving practical problems, paying attention to safety management during construction, paying close attention to the safety education of employees, signing a safety responsibility book, increasing the inspection of the construction site, and correcting the problems in time to ensure that the entire organization The smooth progress of the work, in this year's tense urban network transformation, due to strict management and effective measures to ensure the safety of the entire process, to prevent the occurrence of various types of accidents, equipment maintenance and tree barrier treatment in place, reducing the distribution accident rate , the distribution equipment integrity rate is 100%, the safety line loss analysis will be held on time, focus on the actual work, check Hidden dangers, check the accidents and the unsafe factors to completely eliminate the safety dead angle, seriously deal with violations and disciplines to achieve safe production for 7100 days in December.

Third, strengthen the construction of power supply business windows, and conscientiously implement service commitments and standardized management.

In the past year, we have established and perfected the management system, paid close attention to the professional ethics education of employees, faced with the new power market operations, changed concepts in a timely manner, adopted policies and regulations as the guideline, and aimed at quality service, and increased the concept of city management. And responsibility awareness education, mobilize employees to seriously serve customers, improve service quality, purchase more power and enthusiasm, standardize work procedures, implement commitment service to customers, insist on duty 24 hours a day, adhere to customers who are inconvenient for the elderly On-site service, door-to-door charges. For example, Yang ** and Wang ** comrades will go to the door for repair as soon as they receive the repair call. The general accident will be repaired immediately, and the special accident will explain the situation and explain the work. For users who are inconvenient to move, they take the initiative to go to the door to charge, and run for three or four months in a month. Integrity services try their best to reduce the arrears of power outages and are well received by users. In the actual work, the comrades are more proactive. This year's city network transformation work, all comrades work to the responsibility of people, who is in charge of the line, Taiwan area, who is responsible for rectification, give up rest time, work every day without week They are all over ten hours old. At the same time, they have to pay attention to the night shift. They are on duty every day in the case of not eating dinner. In this summer's peak of electricity consumption, there is no one caused by our responsibility. The area of ​​power outages. At the same time, he insisted on the system of the leader. When the staff is not enough, the comrades who should not be on duty also went to the office to help without any complaints. On the day of August this year, the 郸13 line suddenly lost power. It was investigated that the Xinhua Bookstore 30KVA transformer was overloaded. In order to allow customers to use the power as soon as possible, Director Zhang personally presided over the arrangement, and another transformer was adjusted. Several comrades such as secretarial park, secretarial park and secretarial park braved the heat of more than 30 degrees. They were not afraid of oil pollution and disregarded the day. After a night of more than three hours, before 22 o'clock, a transformer was replaced, the normal electricity consumption of the hospital was restored, and their hard work and warm service were used to exchange customer satisfaction. In short, whether it is day, night, wind or rain, as long as you receive an accident call, comrades can help customers solve problems as quickly as possible. Through the joint efforts of comrades, the safety of the summer peak is guaranteed. At the same time, it also set a record of 5.5 million KW of monthly power supply.

Copying, nuclear, and collecting are the key points of our marketing work, directly involving our economic benefits. In our work, we seek truth from facts, read the meter on time every month, do not estimate the copy, do not miss the copy, and timely review and correct the mistakes after copying. The collection will be recovered, not overcharged, and many collections. According to the assessment method formulated by the city customs, the monthly calculation, the full reward, and further, clear responsibility, reaffirm discipline, fully mobilize each comrade to do a good job, copy The enthusiasm and consciousness of receiving work. Pay close attention to the recovery of electricity bills, in accordance with the spirit of the recovery of electricity bills, put the responsibility for the recovery of electricity bills in place, so that the electricity will be delivered, the electricity bill will be zero on time, and the principle of who manages who is responsible. In particular, the comrades responsible for managing several units such as Henan Industry, County Committee, and Public Security Bureau have to run several miles a month. If they can’t find someone, they will go to the block in the morning and go to the house at night. It’s really a lot of work. Bitter, I want to do everything possible, through the unremitting efforts of the staff of the whole office, to ensure that the monthly electricity bills are recovered on time, and the electricity bill is more than 20,000 yuan.

In accordance with the spirit of the reform of the rural power system, the employees in several rural areas and districts directly participated in the management, and established a sound system to comprehensively assess the work of the village electricians. The indicators were implemented to the people, so that the rural electricity prices have remained stable. There is no overpriced Taiwan area, and there are no complaints throughout the year, which makes the rural electricity management standardization and reduces the burden on farmers.

The transformation of the county power grid, with the joint efforts of the staff of the whole office, the transformation of the Taichung District and the line completed the construction task on time, but due to the influence of SARS, the “one household and one meter” project has been unable to function normally. At the beginning, the epidemic has passed, half of the year has passed. The 10KV and 0.4KV lines have been rebuilt, but in the absence of efficiency, in order to improve the efficiency on time, we asked the leaders to agree to decide the division of labor. Responsibility to people, and set a system of rewards and punishments, each person did not complete the "one household and one table" to transform the white households, and linked to the salary, starting from July, according to the proportion of completed tasks, the amount of wages, how much, how much Wages have put pressure on all employees, while

It also mobilized the enthusiasm of the comrades. At present, the transformation of the “one household, one meter” project in the county area has been basically completed.

Implement the basic national policy, and do not plan to give birth outside the year.

There is a problem:

Although we have achieved certain results in the work of 200x, we must face up to the problems and deficiencies.

One. Customers with special transformer power supply in urban network transformation have opinions on high electricity prices and poor management.

two. Industry style and work style need to be improved, and work discipline needs to be further strengthened.

three. The political business of individual employees is poorly studied, and job skills do not meet the needs of work.

four. The awareness of quality service integrity services needs to be further strengthened.

Fives. There are loopholes in management and management, and it is urgent to strengthen.

six. There is still a big gap between the construction of standardized power supply stations and the management of rural electricians.