Summary of work with the merchandiser

Summary of work with the merchandiser

I have been internship in the company for more than two months. During this time, there were joys, hardships, suspicions, bitterness, sweetness and sweetness, which made me gradually familiar with the company’s organization from a fledgling student. Structure, business scope, personnel relations, corporate culture, training in different positions, learning with different managers, greatly expanded my vision, accumulated more business knowledge, and improved work ability. This article starts with the specific documentary post, mainly sums up its understanding and understanding of the position of the document, as well as some experience in the specific post.

I. Documentary and merchandiser

1. What is the order:

The documentary is a literal translation of the English walkthrough, meaning from the beginning of the business to the end of the business - generally to the end of the financial account - a set of business processes. The documentary is a repeated simulation of the business process following the evidence left by these already-occurring businesses—various evidence, documents, statements, and so on.

2. Definition of the merchandiser:

The merchandiser means that in the process of international trade, according to the relevant requirements of the signed commercial contract regarding export commodities, the company selects the production and processing enterprise on behalf of the company, and guides and supervises the full-time personnel who complete the production schedule to ensure that the contract is completed on schedule. All those who work around the order and are responsible for the delivery of the shipment are all merchandisers.

3. Work content of the merchandiser

The main work of the merchandiser is in the process of business process operation, based on customer orders, tracking the flow of product operations and supervising the implementation of the order, the professional personnel of each enterprise to carry out various businesses, especially foreign trade business. One.

4. The importance of working with the merchandiser

In the face of customers, the merchandisers who work in the face of orders, in today's increasingly competitive market economy environment, the importance is constantly highlighted. In many companies, the merchandisers become the "special assistants" of the bosses. The merchandiser is the link between the enterprise and the market, the salesman and the customer. With the diversification of the commodity market, the small batch and the accelerated pace, the quality of the work of the merchandiser directly affects the service quality and enterprise of the company. Image.

Work with the merchandiser is a very "comprehensive" and "marginal" "discipline": the quality of the salesman must be external, and the production management must be in-house. As a company's order, order, and shipping window, the merchandiser does not understand the operation of the factory production process, which is unimaginable. In the production of the order, the performer is the production department, and the fulfillment rate of the followers who are responsible for the customer is almost “mastered” in the hands of the production department. As a result, communication, follow-up and other abilities are particularly deadly. This is the challenge of working with the merchandiser. In some cases, the merchandiser is an assistant to the business manager; sometimes, the merchandiser is the assistant to all business personnel in the business unit; sometimes, the merchandiser is the assistant of the boss; more often, the merchandiser is the assistant of the customer. .

Second, the understanding of the company's single position

1. Work content of the follow-up position

The work content of our company's documentary positions includes: the production of contracts, the issuance of orders, the production of shipping notices, the production of boxes and invoices, the verification of documents, the issuance of documents, and the collection of goods; The customer promptly contacts, provides effective information to the customer by mail, telephone or fax, promptly collects money according to the trade method; communicates with the sales manager in a timely manner, updates the work sequence form and spreadsheet every day, and provides effective information to the sales manager. In accordance with the idea of ​​the sales manager to make the contract and instructions; timely coordination with colleagues, and confirmation of the phytosanitary certificate and certificate of origin in the document, and confirmation of the shipping date in the shipping, and confirmation of the bill of lading in the freight forwarding.

2. How to do a better job with the order

In the work of doing the order, we must keep careful, careful, and careful work attitude in every aspect, because if we make every mistake in our work, it will bring a lot of troubles and losses, for example, we are confirming If there is a mistake in the certificate of origin, quality inspection certificate or bill of lading, it will bring unnecessary losses to the company. If we make a numerical error in the invoice, then the loss will be immeasurable. Therefore, we must be serious and meticulous in our future work.

In order to do a good job of documentary work, I think we should start from the following aspects:

1) Familiar with customers. Familiar with the conditions and rules of our customers, such as what kind of goods a customer likes, what specifications, what special requirements, etc., this is what we must understand and familiar with the order.

2) In-depth knowledge of the product. Only if we better understand our products can we work more effectively and reduce some low-level mistakes, such as how many kilograms of apples are loaded, how many boxes can be loaded in a container, and the temperature and ventilation in this container. It is also the basic common sense that we must understand.

3) Contracts and instructions. When we are making a contract, we must communicate with the sales manager, such as the specifications, weight, amount and schedule of the goods the customer wants. Make sure you send it to the customer after making sure it is correct. It is especially important when making instructions. Every item on the instruction should be carefully and carefully filled out, because all the employees of the company work around the instructions we have made, so there must be no mistakes.

4) In terms of confirming documents. We must understand the importance of documents to customers. It may seem that our unremarkable mistakes will be a very troublesome problem for our customers, and even directly affect the normal delivery of customers, so we must also be accurate. .

5) In the box list, invoices. When we get the certificate of origin, we can make the invoice for the box list. We will put it in the first place and check it several times a day before sending the document to the customer. This can effectively reduce the error rate.

6) In terms of sending documents to customers. When we have prepared the documents required by the customer, we must be more cautious when confirming that we can send the customer. According to the payment terms of our customers, some customers can send the goods directly. Some customers need us to send the documents through the bank. When making a bank statement, we need to make an "Export Collection Power of Attorney" to the bank. During this period, we must fill out the collection bank and the payer and the collection amount accurately and then hand it over to the bank.

7) Tracking of goods and documents and goods. Every time we send a batch of goods, we must keep track of the receipt of a set of documents until we receive the payment from the customer.

Summary of work with the merchandiser

With the approaching of the New Year's bell, Yiyi has left the XX with heavy tasks and fruitful results, and greeted the bright and hopeful 2015 with enthusiasm. At the end of the year, the report on the work of the past year is as follows:

1. Work content, contribution to the company

First of all, I am very grateful to the company for your trust and support, and gave me an important platform. Let me learn and grow fully in this year.

In XX, the sales offices of basics such as basica, ak, dynimate, james and canstar remained stable. Compared with last year, the sales volume has improved very well. .

For the order, the production progress is feedback to the customer and the supervisor in time during the production process. Efforts to help solve major problems, chores, and trivial matters in the process of ordering with the help of some professional follow-up matters, to ensure that orders are shipped on time, and to facilitate the smooth collection of foreign exchange.

2. Your own growth and breakthrough, change

Further standardize your own work processes and strengthen the planning of your work. Pre-emptively assess the potential occurrence of problems at work and prevent them in advance. Correspondingly strengthen the work and improve the preliminary work. Reduce or even eliminate the possibility of its occurrence. Repeat the excavation in the work, deal with the problem in time and sum up the experience, and further improve the working methods and details in the future.

2. Reduce the cost ratio of products. The cost control of the internal product can be divided into three parts according to the formation process: control before the product is put into production, control during the manufacturing process, and control during the circulation process. The arrangement can save costs directly from materials, expenses, indirect wages, indirect materials, and other indirect costs. For products purchased from outside, you can shop around and try to cooperate with suppliers with good reputation, good products and strong strength.

3. If there is a suitable opportunity to find new investment opportunities, integrate enterprise resources, and turn crisis into opportunity. This is also a good idea.

6.2019's own personal development goals, plans; 2019 personal development goals; 2019 personal development goals.

The current working status - requires careful and careful, has a sense of responsibility, a good professional level, and is not high on the level of professionalism. The treatment can be.

2012 needs to take on more responsibilities and face more challenges.

In 2012, the requirements for the level of employment are relatively high and the treatment is relatively rich.

There are many opportunities in 2013 and the future is huge.

7. If your income will be halved in XX, how can the company be willing to stay?

At the beginning of the year, the company must explain this to the employees and inform them of the reasons for the halving. If the company's market plummets because of the amount crisis, the company's employees are willing to work for the company, but the company must promise that the halved income will be realized in the coming year. For greater enthusiasm and motivation, we also hope that the company can consider for employees.

3. Your own shortcomings and areas for improvement

Looking back on the past, I am self-affirming each time I successfully solve one problem for myself. Of course, the achievement of these achievements all includes the unremitting care of the leaders and the assistance of colleagues. But at the same time, I also deeply understand that I still have a lot of deficiencies in my work, and I need to further study and improve in the next stage of work.

1. Further strengthen the efforts to learn from leaders, colleagues, and customers, and constantly improve themselves. There is no end to learning. We must keep an open minded heart all the time.

2. Strengthen product knowledge, production process, and knowledge of processing process. This is the most lacking piece and the most important one. As a merchandiser, if there is a lack of knowledge in this area, then its knowledge structure is incomplete, communication with customers, and the operation of orders is not practical enough. Here, I sincerely hope that the company can continue to organize and strengthen the training of this knowledge.

3. Improve communication skills with customers. The words are thorough and the water is not leaking.

4. Face customers from the north and south of the river, and spend more time thinking about them to give them more thoughtful service.

4. Comments and suggestions for the company

1. The quality of our products is still a problem. Every time e882 does a big deal, there will be different quality problems. Fortunately, the garment factory is more cooperative, and there is not much compensation in the end. There is a problem, and there is no claim in the end. It does not mean that I am ok. If you change to a clothing factory, no one can guarantee it. The production capacity of products in many fields is now oversupplied. So the customer's selectivity is enhanced. For customers, the channel of product sources has increased, and the substitution of products has increased, so the purchase behavior of customers has become more rational. Buying, buying, buying, and buying are very selective. Therefore, under such conditions, the product "survival of the fittest, survival of the fittest" has become a reality. In this regard, we must accurately grasp the changes in market demand, improve product quality, quality is the cornerstone of the order.

2. It is precisely because the supply exceeds demand, so the customer's requirements for product diversity are also obvious. Therefore, it is possible to appropriately expand the product line width according to the requirements of different customers to meet the needs of customers. Of course, it does not belong to us, and the products that are not sure will inform the customers in advance. Avoid wasting time with each other.

3. The company has to know as much as possible about the external processing plant. Familiar with the production and operation status of each processing plant. And fully evaluate the advantages/disadvantages of the factory, so as to know the roots.

5. How the company responds to the current economic crisis

1. Enterprises actively respond to the crisis. First of all, they must set their business targets in the cash flow. We can take measures such as reducing production and stopping production, waiting for the financial environment to improve. Short-term production cuts and production suspensions do not mean that enterprises are paralyzed, but they can avoid the risk of losses. In short, it is to be defensive, not to be rash, to focus on risk management, to maintain the lowest debt ratio at any time and anywhere, to maintain the highest cash flow anytime, anywhere. Although the company's development will receive restrictions, but it does not matter, because only conservative operations and stable operations can help you through the crisis, this is the reality of conservative operations.

Summary of work with the merchandiser

When the November exam was over, we couldn’t wait to leave the school, squatting and starting work. Simply packed up the luggage, I came to this strange city - Shenzhen. Students who have just left the school will not have so much room to choose. As long as they can learn and get a lot of knowledge, then this job is worthwhile. After half a month of searching, I finally entered the current internship factory as a single assistant.

The internship factory is a garment factory. Its main business is ski wear, down jackets and mountaineering suits, and sometimes other types of clothing! I entered the business department, and the business department has four groups, each There are only two team leaders and assistants. Although there are few people in the business department, they are very important departments. The operation of the whole factory is closely related to the work of the business department! Our group is doing FOB business, simple. It is said that it is directly facing foreign customers, which is very stressful for me, because this requirement for English is relatively high, and I have a little worry about the English ability has always been flat!

When I first entered the factory, many things were strange, whether it was for people or for things. I don't know. The first thing I touched was the understanding of the material of the clothes. Although many things we often see in our daily life, even the clothes we wear are there, but the traditional understanding of some things makes it difficult for me. Accepting the professional name of these things, the team leader gave me a material, let me familiarize myself with the name of the material sample above, no one will teach you very seriously, many things only rely on their own to explore. After getting familiar with it, I began to get in touch with English-made orders. When I first saw those dense English, my head was big. The leader didn’t teach you a word or a word. It just gave a bunch of Translate the English form, let me know and understand!

I only have to look down on my scalp. The feeling at the beginning is that even people who are in English or above 6 may not be able to understand them as long as they are non-clothing professionals. But after a while, it is not difficult to find these things suddenly. Many things are The same, changed and changed, there are only a few names, those few statements! After some preparatory work in the early stage, I began to formally contact the flow of the work.

In fact, the general statement is the follow-up of the entire process from birth to final mass production. Our work is not so detailed, all things must be followed up by ourselves, starting from the order, making the order, doing the initial work, PP office, then to the pre-production, production. This is the general flow of the entire order, but for the entire process, it is basically the same!

The first step in the order is to take the order. The guest will send us the order of the clothes he needs to make, and we will make a standardized format according to the rough information provided by the customer. It is crucial because many departments do not have ready-made finished products for reference, so many jobs can only be done by relying on this order. So we must be good at understanding the knowledge of these products. Because the order is only a written thing, and sometimes there is a certain distance between the written and the actual, theoretically it is not theoretically impossible, but in the actual operation, there will be various unexpected problems. A documentary is the most important thing to deal with all the problems, so it must be well grasped and try to avoid mistakes. This requires careful checking of the previous work before proceeding, because all the work is quite So a pipeline, the previous work has problems, not handled well, will inevitably affect the subsequent work, if you do not find the errors in the previous work in time, then when you realize these problems in the follow-up work, it will There is a suspicion of ruining the sheep, and all the work is in vain, and must be reworked. This requires more than just experience, but also a serious and responsible familiarity with the work. The development of the first round of the process is mainly the development of the main material, in which we need to find the kind of main cloth required by the guests. If the company does not have it, we have to find a supplier to help develop.

After making the order, we must put these orders into the paper room. The paper room will carry out the follow-up work according to the information on the order, and in the process we will continue to follow up the development progress. At the same time, the pattern master may also encounter doubts in the process of development. We must help them solve the problem and explain clearly to them. If we don’t understand the problem, we must communicate directly with the customer, usually There are fewer problems encountered in the initial process, because the initial work is just a prototype, just a general shield to make a mold. After the pattern is printed, there will be a special cutting machine to cut, I have to follow up the progress of their work, I have to give these pieces to the sewing machine after the cut, if there is transfer or other special crafts To be sent to other departments for processing and production. In this whole process, I have to be familiar with how each process requirement is, clearly understand what should be done, what effect to achieve, what is qualified, what is not qualified, what is not done, and must be done again. I have to be clear, although I don't want to do it myself, but I have to know. Because all the raw data and information are coming out of me, I have to be very clear. This stage is a process of continuous accumulation and continuous acquisition. Sometimes, because of uncertainty and inexperience, it may take several times to be correct.

After the initial work, we will start the second round of follow-up, first send the initial office to the guests, the guests will give comments, we have to re-do the order according to the guest's comments, this time relative to the first round The order form is much simpler, because at this time there is a preliminary can be compared, where needs to be modified, where to add new things, etc., which are changed according to the requirements of the guests, many things have not been done before. I have to try to develop, to contact some of the accessories factory to produce, in order to better meet the requirements of the guests! When the preparation is ready, it will be handed over to the master of the pattern to change the sample, and then the model room Production! And this round is made by the PP office. The requirements of the PP office are basically higher than the requirements of the initial office. It directly determines whether you want to do the next PP office, and redoing is not only a waste of time, but also Directly affect the customer's impression of us, but sometimes it is to ask the customer to change, so we must do another PP office until the guests are satisfied!

In the third round of development, mass production will begin. In this process, we must constantly follow up on its progress and quality to ensure that the products are completed on time and in good quality! In order to satisfy the customers! When the mass production is completed Just waiting for the shipment, this is close to the end of the entire documentary process, when the end of the live, a complete documentary is over!

I experienced a lot of things during my internship, and I have dealt with many problems. I have thought about it, seen it, done it, been happy, and depressed. I have learned a lot and I have learned a lot of things.

Learn how to communicate better with people.

The work of the order is more complicated and trivial. It needs to contact the most departments. Basically, it has contact with each department. From the business, material control, warehouse, secondary processing, sewing machine production workshop, the whole series of departments have contact. It is neither the highest level nor the lowest level, just like a sandwich cake, it is in the middle, so it needs to be well learned to communicate with people. This is the deepest experience I experienced during my internship. It is very important to interact with people, to learn to be a person, to be at work or in life. When we are at school, when we are at home, we may always be the best. If we work, it will be different. Everyone is the same, doing something wrong, doing bad things, then you have to accept criticism.

Secondly, I think the method is very important. When I first started doing things, I didn't have planning, and I didn't have the right way. I was not familiar with the whole process and details. I always do half the work and then I touched the wall several times and fell. A few times, I feel that I have to learn how to do the best thing with the quickest efficiency in the simplest way, do it with my heart, think hard, if I want to do it well, I should What else to do? Thinking about this positively makes me understand a lot.

Once again, learn to learn, combine professional knowledge with practice, and improve quality.

There are always many problems in the work. Many things are strictly untouched. This requires learning from colleagues, asking questions, discussing together, learning together, sometimes a word from them. Some guidelines will make you take a lot of detours.

When I was studying at school, I also learned the knowledge of foreign trade orders. But at that time, it was only a theoretical understanding. In reality, it would be more complicated than the book. With practical experience, I have a better understanding of the previous knowledge, and have a deeper understanding of foreign trade orders, and have a deeper understanding of the work of the documentary.

Learn how to face stress and emergencies.

I didn’t think about the actual situation. Everything that I thought of could not be implemented. At the beginning, we prepared a lot of preparations, thinking that we could cope with the next problem, but in fact, when it comes to real operation, there will be many difficulties and unexpected events.

Practice always makes people grow faster and understand more. This makes me have a deeper understanding of a company's foreign trade process, various work links, company operations, and departmental management, and benefit a lot.