Work summary template

Bank Account Manager Work Summary

In XX, there were many things worthy of recollection for the bank employees in the center of the reform wave, especially when working in the account manager position, the feeling was even greater. The competition made me feel pressure from the beginning, that is, from that time on, I was more energetic in my heart, and I must work hard and do not disgrace my mission. I think so and do the same. In the past year, I have kept pace with the leadership of the department in my work. I have worked hard to complete the tasks and tasks with wisdom and sweat. With action and effect, I have demonstrated the spirit of dedication and selfless dedication. At the customer's first place, the deposit is the center. Due to the changes in customer policies and internal unfair vicious competition, my deposits have been greatly reduced. As of now, my deposit task is still 160 million yuan per day, and I have completed a personal savings of 2.5 million yuan. At the customer's first place, the deposit is the center. In my work, I always establish the customer's first thought, and treat the customer's affairs as my own business. I am anxious about the customer's urgency. I want the customer to think. In the work method, I always do "three diligence" and work hard. , diligent and diligent, to win customer support for our business. I can be a caring person at work. "Customer's demand is my job" I have been engaged in credit and deposit work in the bank for more than a dozen years. I have a relatively comprehensive ability to work independently. With the needs of banking reform, my work ability and comprehensive quality have been greatly improved. The improvement, business level and professional skills have also been updated and improved with the reform of each stage. In order to fulfill the mission and do my best to complete the tasks assigned by the superiors, as the client's account manager, I face the difficult situation of increasing competition in the industry. With the help of the department, I boldly develop my ideas and establish the customer's first thought. Different customers, different working methods, and strive to provide customers with the best quality financial services, their understanding of the job is "customer needs is my job." Develop ideas, be creative, and carry out creative work.

With the reform of China's economic system and the reform of the financial system, the trend of customers choosing banks has been formed. The competition in the industry is fierce. In business development, I have you, you have me, survive in the competition, seek development, how to Serving good customers plays a decisive role in the business development of our bank. I think that as an account manager, I always pay attention to researching the market and pay attention to market dynamics. The research market is to analyze the marketing environment. Under the premise of grasping the objective environment, we study the customers and understand the operation rules of the clients' funds through the research of the customers. Strive to track the downstream funds of customers to our bank, realize the "monopoly control" of funds from the source, realize the internal circulation of funds, and consolidate the financial strength of our bank. In this year, among my clients, the flow of funds is relatively large. In order to make the funds to achieve internal circulation, we will start from the point of view, win the trust of the unit with high-quality service, and gradually find out the downstream units of the unit. Contact, so that the infrastructure funds allocated by the unit are left in our bank account. In addition, in July this year, when the municipal government requested the treasury to collect and pay the budget unit account and the funds were transferred to the commercial bank, the company actively contacted and successfully retained the client’s funds in the bank. Another example is the development of healthy fitness activities as a clue. It not only pushes the interaction with customers, but also breaks the traditional public relations model, and has received very good results in the work.

In September this year, while conducting friendly discussions with a related person in a real estate company, I was informed that the client wanted to auction some of his properties and actively work to make the auction 5 million yuan, which was successfully transferred to our bank. I have a strong sense of professionalism and responsibility in my work. I work hard, work hard, never pick and choose, avoid evasiveness, and treat every job with dedication and quality. In daily work, we always adhere to our high standards, strict requirements, take care of the overall situation, do not count the gains and losses, in order to complete all tasks, at the expense of spare time, give up weekends and holidays, use all time and opportunity to serve customers, and customers Making friends and being friends who are willing to communicate with customers, through unremitting efforts, in the work of XX, despite the unfair and unfair competition in the industry, the results are not satisfactory, but I did my best! Fight for a bigger breakthrough next year!

Medical ethics work summary

First, this year, based on the principle of “consolidating advantages and developing steadily”, we have been able to do some work in the past year:

1. Taking into account the new building and the main building, the whole court has a game of chess, especially in the new building, to grasp the operation norms, to achieve a “zero” breakthrough in the infusion reaction; to investigate the system, to investigate 12 cases of drug quality loopholes and 29 cases of disposable item quality loopholes throughout the year. .

2. Cooperate with the shareholding system performance management model, pay attention to the quality of care and excellent service, rationally use the nursing staff, and ensure the patient's basic care coverage rate; emphasize the environmental management of the ward, completely eliminate the dirty, chaotic and poor environment of the acupuncture department, and dry the urine pad everywhere. problem.

3. Strengthen the training of young head nurses in Xinxia from the aspects of business skills and management theory, so that they can mature as soon as possible and become the backbone of management. This year passed the appraisal and evaluation, 5 deputy head nurses turned positive, and 3 were promoted to the deputy head nurses of the ward.

4. Increase publicity efforts. This year, we hosted a large-scale celebration of “5.12 Nurses Day”, which was praised by city leaders and experts in the nursing industry. Actively explored Xingyuan Daily, Daily News, Tianjin Daily, Tianjin Radio, and TV Station. Such as the propaganda space of various media, through the health education, deeds report, exhibitions and other forms of performance of the nurse's hard work and dedication.

5. Pay attention to continuing education of on-the-job employees, and hold more than 90% of the lectures on hospital-level lectures; start new training staff and newly transfer training courses for basic Chinese medicine practitioners; complete the annual theoretical and operational assessment of nursing staff, with a pass rate of 97.9%. In the quality education of nurses, we will carry out the education of “respecting life and caring for patients”, advocating a number of donation activities, and offering love to patients such as hematology and heart surgery.

6. To meet the annual quality control inspection organized by the Municipal Health Bureau, the results of all nursing work in our hospital reached the standard, with a total score of 96.7, ranking first in the city.

7. Individuals in self-construction: this year won the title of “Tianjin City Excellent Nurses”; after studying in the United States, bringing back some advanced management experience, and actively summarizing clinical experience, this year completed 3 national papers 2 conference papers and 1 review.

As the director of the nursing department and a glorious member of the Communist Party of China, I pay special attention to my integrity and self-discipline. After suffering hardship and enjoyment, I will continue to work with the disease and personally lead the head nurse and head nurse to inspect the posts; Ideological and cognitive, actively participate in the construction of nursing branches, and develop more echelon of young party members. Now the number of members of Xinxia has expanded to more than 20, including young clinical backbones, which makes the nursing branch show a positive and positive spirit. vitality.

Second, the experience of learning medical ethics

Integrity is an important category of social ethics. The ancient Chinese thinkers' exposition and emphasis on honesty and morality are endless. In traditional theory, honesty and trustworthiness are regarded as the "foundation of the body", "the foundation of politics" and "the foundation of the practice of entering the country". In today's society, integrity has further developed into the deep moral consciousness of the Chinese nation and is reflected in all aspects of daily life. Jiang Shusheng, a member of the Standing Committee of the National People's Congress and the president of Nanjing University, called on: "The state should take honesty as a breakthrough, strengthen the moral construction of citizens on the basis of governing the country according to law, and gradually establish a credible society and a moral society." He also said: "Citizen moral construction Integrity should be a breakthrough in the moral construction of the entire citizen. Only when people are honest and honest, and treat their work, family and the public in good faith, can they establish and improve professional ethics, family virtues and social morality, and in the traditional culture of the Chinese nation. Only when the essence can be inherited can the moral society be truly established."

Medical institutions are the main window of the health system and an important window for society. The quality of medical ethics and medical ethics is a reflection of the good or bad of the society and an important manifestation of the overall moral quality of the whole nation. Because medical behavior is related to people's health and life, medical ethics and medical ethics have always been frequently concerned and highly demanded by all walks of life and public opinion, often forming a hot spot. Although the accidents caused by medical ethics and poor medical conditions are not many, they have great influence and are particularly hated and condemned. Therefore, the construction of medical ethics and medical ethics is one of the focuses of social ethics construction.

With the establishment and continuous improvement of the market economy system, the hospital's consulting construction and development has shifted from relying to operating services. Due to various reasons, the characteristics of medical ethics in the current market economy environment are multifaceted:

1. Driven by profit, medical ethics is out of balance. With the continuous improvement of people's material living conditions, traditional medical ethics has changed, driven by interests, and some medical personnel have changed their views on right and wrong, advantages and disadvantages, and respect for humility. Originally, the hospital's service aim was to reduce disease, save the wounded and dying, and not simply for profit. However, under the conditions of market economy, the hospital is mainly based on self-operated medical and health services, both for social benefits and economic benefits. Improper handling has led to the emergence of some units and medical personnel, and the phenomenon of medical ethics imbalance. Specifically, it is chaotic inspection, unreasonable charging, indiscriminate use of drugs, red packets, and engaging in the second occupation to engage in “income income”, thus disrupting medical order and ruining medical ethics.

2, the value of the back, leading to the loss of medical ethics. When the state implements differential subsidies for hospitals, it also makes the market of hospital materials marketable. The rise and fall of prices changes the relationship between supply and demand in the market. When personal interests conflict with collective interests, they are affected by the market economy system and social unhealthy attitudes. Individual medical personnel Unethical compensation may be sought when the benefits are not achieved through proper channels. What is more common is that it is reasonable to treat patients for medical treatment, to perform examinations, to perform surgery, to be eaten by patients, to receive red packets and gifts for patients. This reflects the distance between the market price and value caused by the market economy, which leads to the loss of standardization of medical ethics.

3, the benefits of collision lead to medical dysfunction. In the case of insufficient state compensation, in order to seek development, hospitals must pay attention to economic benefits while considering social benefits. Therefore, while attaching importance to medical services, they also attach great importance to the benefits of medical services. However, the value of medical services cannot be directly measured by money. In the face of patients, the hospital has the morality of saving the disease and saving the lives and helping the wounded. At the same time, it has the responsibility of maintaining the labor reproduction of the hospital. In the specific implementation, it is inevitable that the two will collide, leading to medical dysfunction.

It can be seen that the market economy is not only reflected in the institutional binding of the law as a means, but also in the moral restraint based on credit. Under the conditions of market economy, the hospital not only shoulders the task of safeguarding the health of the people, but also participates in market competition for its own survival and development. Strengthening the construction of medical ethics and establishing a scientific, rational, effective and feasible management system is an important part of the hospital's vitality in the fierce medical competition. Then, how should hospitals start with "integrity" education and do a good job in medical ethics?

I think we can start with the following two aspects.

1. Take "honest" people as the basis and do a good job in the ideological education of medical personnel. The first is to educate the ideals and beliefs. This is the core of ideological and moral construction, and also the core of medical ethics construction. It is necessary to educate employees to correctly treat the difficulties, adjustments and problems that arise under the conditions of the market economy, and to strengthen the determination to serve the patients wholeheartedly and contribute to the survival and development of the hospital. The second is to carry out "three outlooks" education for employees. That is to educate employees on the new outlook on life, values, and world outlook. Through education, employees can correctly view material interests, correctly treat individual, collective and state relations, and integrate personal interests into collective interests; educate medical staff to establish a correct outlook on life. To cure the patient and alleviate the suffering of the patient as the highest goal of realizing the value of life. The third is to educate employees to serve the patients wholeheartedly. The education staff establishes that the patient is the "customer" of the hospital. The patient is the concept of the hospital staff's food and clothing parents. It correctly understands the relationship between the medical worker and the patient. The education staff often carries out empathy and puts the patient's interests first.

2. Based on the "letter", earnestly fulfill the commitment to the client. First, we must combine medical and medical construction with various systems. It is necessary to formulate and improve the medical ethics standards, so that medical ethics and medical ethics are closely linked to the interests of employees, strict assessment and implementation, establishment of a competitive mechanism, survival of the fittest, comprehensive improvement of the service level of medical staff, improvement of medical ethics, and patient satisfaction. Second, we must adhere to the implementation of the medical service and medical fee price disclosure system and the in-patient "day list system", so that patients can clearly understand the consumption, the "medical not price", "children and deception" as the fundamental requirements of medical ethics. Only when the heart is right, will the integrity of the patient be honored in order to fulfill the promise of serving the patient wholeheartedly.

Third, highlight key points, strengthen measures, correct the industry's unhealthy work and regain results

In the past few years, our hospital has always responded strongly to the rectification of the people in the construction of the wind.

Focusing on unhealthy trends in drug procurement and sales, focusing on solving hotspots such as red packets, eating, receiving, cold, hard, and top, building a system, strengthening measures to solve them seriously, and driving the hospital to correct The industry's unhealthy work has been fully carried out and achieved results.

First, the medical environment has been improved. At the beginning of this year, in order to facilitate patients to seek medical care, to create a comfortable and tidy medical environment, the hospital invested 10xxxx million yuan to renovate the outpatient clinic, ward floor old doors and windows, unified replacement into plastic steel windows, a new indoor and outdoor environment. The corridor of the newly-connected outpatient-patient building was put into use in August. The spacious and bright and elegant corridor has become a concentrated display board for the cultural construction of our hospital.

Second, the hospital set up a leading organization to correct the unhealthy trends in the procurement and sales of drugs and medical equipment, and adopted the drug and medical device bidding procurement and the drug seller's appraisal agreement and the identification of all doctors' qualifications. It is not allowed to take kickbacks in the sale of medicines, and it is stipulated that the seller finds one case to immediately withdraw from the hospital, and the doctor finds that one case is immediately laid off. In our hospital, we completely eliminated the soil that was born in the promotion of medicine, and corrected the unhealthy trend in drug promotion.

Fourth, pay attention to eating unrequited winds such as kickbacks and red envelopes. We adopt a method of identifying the responsibility of the layers to eliminate the problem of prescribing medicine and collecting red packets. It is clearly stipulated in the letter of responsibility that no one may prescribe drugs and not accept red packets. Once the person responsible is found to be laid off, the department and the department director cannot evaluate the advanced. The Audit Department conducts a comprehensive inspection of each subject every month, so that this regulation has truly been implemented. Now, our hospital has eliminated the phenomenon of prescribing medicine and collecting red packets. Up to now, the medical staff of our hospital has rejected the red envelope 4xxxx times.

Fifth, advocate humanistic services and establish a humanized medical concept. Our hospital strictly controls the medical ethics, the professional behavior of medical personnel has been effectively regulated, and the bad behaviors such as birth, cold, hard, top, eating, taking, card, and so on have been eliminated. Further implemented the "first doctors responsibility system", "service commitment system", "free agent system", "limited time system", "negative reporting system" and "responsibility investigation system" and other six items.

Counselor work summary

Since I was a class teacher and a squadron counselor, I have carried out a series of activities in an effective and effective manner around the school's moral education work and the characteristics of this class. It is summarized as follows:

1. Form a team cadre who is enthusiastic about class service and has certain working ability. At the beginning of the school, I organized students to vote for a better class of students to form a new class team, clear division of labor, responsibility to people, and regular summary of the work of the class cadres, affirmed the results of inadequate, incompetent class cadres Can be re-elected. Practice has proved that the responsibility of the class cadres has increased, and the students feel that they are fair and fair, which is conducive to the development of class work.

2. Continue to cultivate education. Primary school life is very active and self-discipline is poor. I attach great importance to the cultivation of students' learning habits and behavioral habits, and strive to make the work nuanced. If students are required to have a good sitting posture, they should speak loudly, boldly and generously, learn to listen carefully, homework should be completed on time, and writing should be neat and tidy. I especially pay attention to students' activities during class. I always put the safety of students in the first place. Every day, I specially arrange several class cadres to cooperate with the "Little Red Riding Hood" on duty. They are responsible for maintaining the order of activities inside and outside the classroom, preventing students from chasing and loudly. Hey. I also organize students to discuss how to play to be healthy, safe, and conducive to development. Due to the management and guidance, our students can be safe, healthy and civilized during the class, and the class quantified points are always at the "excellent" level.

3. Actively participate in the "All the way to the book with my trip" reading activities. In the last semester, in order to resound the school's “Strive for Civilized Students, Striving for Characteristic Classes” activities, my class applied for the “School Demonstration Class”, formulated a class reading plan, and quickly established the “Reading Corner”, which was carried out in a down-to-earth manner. A series of activities, such as "Little Bookworm Notes", "Reading Passbook", "Sunshine Morning Reading", "Sunset Reading", "Book Drifting", etc., use blackboard newspapers and cultural walls to show students' reading experience and learning results. The colorful reading activities make books and students a close friend, let the fragrance of the book float in the heart of the child. Nowadays, the phenomenon of madness between classes has disappeared, replaced by a quiet and orderly reading, excerpt and other gratifying scenes.

4. Deepen the construction of class culture and highlight the characteristics of running a school. The school's characteristics of running a school are located in the "Cultivating the Yangtze River, the virtues of the virtues", around the school to create special work, my class identified the theme of "Dragon Boat Culture", formulated the class training, designed the curtains, and the student evaluation column, The display bar is designed to promote the spirit of the dragon boat that “strives forward and strives forward” and encourages and motivates students. Through the study, a number of advanced models of obedience to the school, learning to forge, unity and mutual assistance have emerged among the students. The cohesiveness of the class has been enhanced, and a gratifying situation of unity and cooperation and courage is the first. The dragon boat spirit is obtained among the students. A very good embodiment.

5. Actively participate in the family visits and household activities of “walking into the student family and entering the students' mind”. In order to better understand the situation of the students, I used the home visit, fill in the home school contact book, call and other methods to establish contact with the parents, so that parents can keep abreast of the students' school situation. In order to promote the school's educational philosophy, I visited all the families of my class and communicated with the parents. During the Spring Festival, I also specially greeted the two left-behind children in my class.

6. Lead students to participate in various school activities, so that students' comprehensive ability can be improved. Our school's moral education activities are splendid. I regard each activity as an important task. Students are vigorously promoting, encouraging everyone to participate, and patiently guiding. Due to the implementation, the activities of our class have achieved outstanding results. For example, attending the school's "Three-eighth Thanksgiving Experience", "Binxiao School Design Competition", "Binxiao School Song Lyrics Collection", "Yichang Youth Out-of-school Activity Center Logo Design", "Welcome Olympics Poster Production", "Bin Xiao The school newspaper's call for papers, the "Changjiang my home copy report competition", sports conference submissions, etc., my class not only turned in the most works, but also the quality. The activity can train people and create people. Nowadays, the writing, painting, expression and aesthetics of my class have been improved. There have been dozens of student works published in major newspapers and websites, and Zhao Wenzhao also obtained the city composition. The second prize of the competition, in addition to several students won the city science prize for science fiction and computer painting.

7. Safety education is not relaxing at all times. In order to improve students' self-protection awareness, I use the eve party, class team meeting, health and health class to strengthen students' safety education, health education, legal education, educate students to cherish life, learn to protect themselves, and be a law-abiding Small citizen. In combination with the "Three Cities Lianchuang", prevention of hand, foot and mouth disease and Sichuan earthquake disasters, I timely publicized the prevention knowledge to students, the key knowledge was published in the blackboard newspaper, and some also made special notes to make the safety awareness deeply planted. The root is in the hearts of the students.

8. Actively carry out charity activities. There are several left-behind children in my class. Due to lack of supervision, the academic performance is generally poor. In response to this situation, I organized a team team to launch a “one-on-one” campaign in the class, and selected a “learning pair” for each of these students. Under the care and care of the teachers and classmates, these students have gained a lot of learning and their achievements have taken a big step forward.

After the “5·12” Sichuan earthquake, in addition to explaining the disaster avoidance knowledge to students in a timely manner, I will focus on the disaster situation to inform the students, guide the students to care about the national events, and stimulate the concern of the people in the disaster area. There was a clear spring of love in the soul. Before the school called for donations, many students took the initiative to ask about donations, and some even took their piggy banks. At the donation ceremony held at the school, my class students generously donated a total of 318.20 yuan, which is the first grade.

I think that the counselor's work is a meticulous and trivial job. I will never be tired of it for the children. At the same time, the counselor's work is an art, I will work hard.

I am close to the heart, understand with my heart, educate with my heart, and grow up with my team members.