Bank Annual Personal Summary

In 2003, the work of XXX basically came to an end. Here I will only briefly summarize my work during the year.

With the growth of age and the increase of various work experience, my requirements for my personal work in XXX are constantly improving. My position is the service window of ABC, and my words and deeds represent the image of the Bank. There can be no sloppy and relaxed work in my work. As we all know, there are two savings offices in Chaoyang Branch, which is the busiest one. I am one of them. Every day, the business of each comrade will reach two or three hundred. The reception of about 200 customers, so this kind of work environment forced me to constantly remind myself to be serious and serious in the work, in strict accordance with the rules and regulations set up in the line to carry out the actual operation. I have always asked myself for the whole year. Under my efforts, I personally did not have a liability accident in 2003. While I am doing my own work, I also use my experience in savings work over the years to help other comrades. What kind of problems do comrades have, just ask me, I will carefully answer them. When I have problems, I will be very open-minded to ask the old comrades. For the loss of business skills, I have a requirement for myself: three people must have my teacher, and they must do everything they can to learn. If you want to help others at work, you need to improve your business.

I have a passion for learning new things and developing new business every time. As long as someone needs to work overtime in the unit, I am the first to stand up. No matter what time I work overtime, I have never complained. Because I know that this is also the personal trust of the unit leader. I will also actively use every opportunity to learn new business, do a good job in testing new business, and not delay the work of the entire branch. Under this kind of thinking, I did a good job in every job that the branch office gave. Also praised by comrades.

The Changying Savings Office where I am located is a youth civilization number at the branch level. As Comrade Li Jialin said: It is a big family of mutual respect and love. I often hear other comrades who know our situation. I have never seen such a unit with our comrades here so harmonious. Whether in work or in life, comrades are like a family. There is no contradiction. If there are opinions that are different in work, such opinions mean that the standard of work is constantly improving. I always think that my innate personality determines that I am very suitable for saving, because my temper is very good, and as the work calendar increases, things are more and more learned. Good temper is the first thing that means good service attitude. I insist on asking myself with the standards of Youth Civilization. So I have been working until now, and I have never received a complaint from an outside customer. When there are customers who have different opinions about our work, I can also explain the things that the customers don't understand, and finally make the customers satisfied.

XXX is located in the urban-rural junction and has a dense population. There are several universities and research institutes around the savings office. The cultural levels are different and they serve a variety of people every day. I always remind myself to start from the details. Put all kinds of spirits and requirements issued in the line into practical work, subtle, civilian, and life. Let customers feel the meaning of warmth here.

There are often migrant workers from other places who come to Beijing to handle personal remittances. Some people will not fill in the required receipts. Every time I will give me a detailed explanation of how to fill them out, I will teach them one word at a time. They until they learn to do this. When you leave, you have to ask them to collect the written order, so that they can write it when they remit money next time. When they finish their remittance business, they will continue to thank me. Maybe someone will ask. Personal remittances are just a collection business in the savings office. I can't increase the amount of deposits in the house. Why should I do it with such enthusiasm? I will use XXX to explain another comrade here. "It is not easy for them to come to Beijing. Whenever there is no time, it is appropriate to help them." I think that it is the best service to serve the customers with heart. When I heard the outside customer say to me: Your work is really fast... The fat guy is really good... ABC is good... when it is. I am very happy in my heart. It is not only a compliment to me, but also an approval of my work, and an incentive for my work.

In the new year, I set a new goal for myself, that is, to step up learning, to better enrich myself, and to meet the challenges of the new era with a full spirit. There will be more opportunities and competition waiting for me next year, and my heart is secretly encouraging myself. To stand firm in the competition. Being down-to-earth, your eyes should not be limited to the small circles around you. You should focus on the overall situation and focus on future development. I will also learn from other comrades, learn from each other's strengths, exchange good work and experience, and make progress together. Get better job results.