Summary of 2019 Letters and Calls
In recent years, in accordance with the requirements of “adapting to the new situation, creating new mechanisms, and establishing a new order”, the XX City promoted the work of letters and visits through “big visits, big solutions, and big propaganda”, reversed the order of letters and visits, and promoted the work of letters and visits. Good situation of improving three times and improving five: a good turnaround: the order of letters and visits is comprehensively improved; the third improvement is: the rate of letters and visits, the rate of cases, and the satisfaction rate of the people; the five declines are: people visiting, people's letters, and leapfrogs Significant signs of important letters and visits activities such as interviews, repeated visits, and total number of collective visits dropped significantly.
In XX, through the "three optimizations and five advancement" activities, the new situation of "information early, group case, small case, accumulated case, class case elimination" was initiated. Early case: It is a case of petitioning, taking monthly regular inspections, early detection, and striving to be handled well by the township and village organizations in the initial stage and the initial stage; group case package: is a group visit involving three or more households The case requires that the party and government leaders at the county and township levels should be handled as the actual party and government leading cadres; the major cases are small: refers to the criminal case of collecting, entangled, visiting, overstepping, irregular visits, repeated visits and letters of visits Very few, all kinds of cases and the year-on-year, the total number of letters and visits have achieved a significant decline; the case: not only the old authorities and the accumulative cases assigned by the above-mentioned organs of the Provincial Letters and Calls Bureau, all over the country, more than three times in two years to go to the city The abnormal repetitive visits to the province by the province are also basically "the case is closed"; the case is eliminated: that is, the hotspot issues such as urban and rural construction, labor and social security, land and resources, and civil assistance are adopted, and the focus is on the method of “categorization”. Formulate relevant policies and regulations to resolve and eliminate the root causes of similar cases. As of December 20, the total number of letters and visits of XX City was 28,792 batches of 28,797 person-times, down 1.96% and 3.90% year-on-year; 80 batches of 159 people visited Beijing, down 46.67% and 36.14% year-on-year; 523 person-times, down 4.0%, 42%; Yue-level to the city to visit 491 batches of 2549 people, down 8.40%, 24.30%; to the city visit 2549 batches, down 24.70%. The specific measures for “three optimizations and five advances” are:
Optimize the working environment: Starting from the aspects of funding guarantee, office facilities, human environment, petition order, political treatment, etc., we will actively create a good work environment for letters and visits, so that the city's petition system can truly realize the "career retention, treatment retention, and emotion." Keep people." At present, the city's petition system not only retains a group of leaders and petitioners, but also attracts a group of highly motivated and highly qualified personnel to join the team of petitioners. Among the 108 petition cadres in the city, there are many cadres who originally requested to transfer to the petition department in the organization, politics, finance, and personnel departments, and also gathered a group of cadres from major township leaders.
Optimize job performance: vigorously promote the "four work methods" and regard "popular satisfaction and leadership satisfaction" as the fundamental goal of petition work, and take the three assessments of petition work evaluation, comprehensive governance evaluation and administrative performance evaluation as the specific targets. The annual target of "guarantee card entry" was also proposed. In combination with the "three goals", the city's unified target management assessment plan was formulated, and the whole process of tracking and supervision was carried out to ensure the completion of the target tasks and fully realize the "three goals."
Optimize the quality of cadres: In accordance with the unified deployment in the province, carry out the activities of “creating the first to strive for excellence and enhancing capabilities”, and strive to improve the business level and comprehensive quality of letters and visits cadres, and create a “window unit” image in all aspects. Not only has it achieved the goal of creating the "internal quality and external image", I am the first to strive for excellence and enhance the ability of the Bureau of Letters and Calls, and it has also received the attention of the leaders, the public's attention, and the far-reaching impact. In XX, the Huaihua City Letters and Calls Bureau was selected as the “Unit of XX People's Satisfaction”, and the Director of the ×× County Letters and Visits Bureau was named “the public servant satisfied by the people of XX Province”.
Promote key work: In XX years, XX City continued to focus on the accumulation of cases and old households as the top priority of petition work. The case filed by the Provincial Letters and Calls Bureau was fully resolved as scheduled. The mayor of the Municipal People's Government ×××, the municipal joint conference office also In conjunction with the actual situation of the city, 94 cases involving more than three times in two years to go to the province to go to Beijing were handed over to the county leaders. The current rate of completion has exceeded 85%. Around this key work, the municipal party committee secretary ××× personally arranged a special inspection team to supervise the responsible units.
Advance leadership visits: From January to October in XX, more than 210 party committee leaders at the city and county levels visited 1,178 days, 1970 days, and 1,664 visits; hosted and participated in the handling of difficult letters and answers 681 The number of times was reviewed; 1320 pieces of letters were received from the people; more than 13,200 pieces of online letters were read and more than 1,736 were replied; more than 70,78 people were interviewed and received letters, and 287 cases of letters and visits were directly supervised, and more than 1032 people were assisted to help rescue funds. 561.7 million yuan.
Promote the first-class competition: In the “Creating the first to strive for excellence and enhancing the ability” activities, the XX Municipal Bureau of Letters and Calls will use “supportive letters and visits management”, “learning institution construction”, “popular work mechanism exploration” and “scientific letter access program”. "The four explorations are the carriers, and the concept of "maintaining people's livelihood as the first political achievement" is promoted and established in all letters and visits cadres, and the "four innovations" effect is received: First, the innovative concept: the maintenance of people's livelihood as the first political achievements. The second is the innovation mechanism: use the work of the people to coordinate the work of letters and visits. The third is the innovative approach: the scientificization of the petition procedures. The fourth is the innovative style: the image of “five-hearted cadres”.
Promoting mechanism innovation: Focusing on the establishment of mechanisms and the construction of long-term mechanisms in five aspects: accumulating cases, creating first-class competitions, leading visits, joint visits, and people's work. Pilot activities have been carried out and accumulated richly. Relevant work experience, experience in the construction of the Ministry of Civil Affairs and other experiences have been promoted in the province. The next step will be to solidify and actively promote and promote these experiences, and gradually form a long-term mechanism. The “Creating the first to strive for excellence and enhancing the ability” activity is a phased activity in the province. We will continue to carry out this activity for a long time according to the actual situation. We have clearly adopted the “normalization” measures in the supervision work and the target management assessment work. implement.
Advancing the exchange of cadres: Through coordination and initial institutionalization, the exchange, rotation and promotion of XX cadres and cadres have gradually formed a virtuous circle mechanism. In the past ten years, the term of the director of the Municipal Bureau has been promoted and promoted in about three years, and the exchange of deputy posts has also increased. The person in charge of the petition in the county has the willingness to communicate, and generally exchanges and reuses after three years. In XX, the city's letter and visit director exchanged the county magistrate. The Secretary of the Municipal Party Committee XX clearly stated that the Secretary for Letters and Visits should be re-used if he has outstanding ability for three years, and he should actively recommend it to the deputy leaders.
Since the beginning of this year, the work has been clear and orderly, with outstanding performance, satisfactory public satisfaction and affirmation of leadership. In the near future, we will focus on maintaining the order of letters and visits during the "two festivals", focusing on supervision and inspection, experience solidification, theoretical summarization and planning for the New Year. In accordance with the work responsibility decomposition requirements of the work report of the ×××th Party Congress, the Bureau of Letters and Calls will initially draft six work priorities for the next year: First, the case settlement activities. That is to continue to carry out the accumulation of cases and the settlement of old households. The second is to create excellent activities. Continue to carry out the activities of creating first-class competition and enhancing capabilities, combining the three-year evaluation of letters and visits in the province, improving target management, strengthening supervision, and pre-empting the cards. The third is to improve the working mechanism of the people. Strengthen the construction of people's work institutions and mechanisms centered on the public appeal mechanism. The fourth is to improve the access mechanism. We will improve the joint access and leadership visit mechanisms at the city and county levels, and comprehensively carry out visits, visits, visits, visits, and visits by leading cadres. The fifth is to conduct online letters and visits. Improve the online petition handling mechanism, and conduct online petitions on the Huaihua government portal, Huaihua petition website, and Hunan Hongwang Huaihua sub-station. The sixth is to strengthen the supervision work. We will improve the system of letters and visits supervision and commissions, and establish a standardized and normalized supervision mechanism for letters and visits.
In XX, through the "three optimizations and five advancement" activities, the new situation of "information early, group case, small case, accumulated case, class case elimination" was initiated. Early case: It is a case of petitioning, taking monthly regular inspections, early detection, and striving to be handled well by the township and village organizations in the initial stage and the initial stage; group case package: is a group visit involving three or more households The case requires that the party and government leaders at the county and township levels should be handled as the actual party and government leading cadres; the major cases are small: refers to the criminal case of collecting, entangled, visiting, overstepping, irregular visits, repeated visits and letters of visits Very few, all kinds of cases and the year-on-year, the total number of letters and visits have achieved a significant decline; the case: not only the old authorities and the accumulative cases assigned by the above-mentioned organs of the Provincial Letters and Calls Bureau, all over the country, more than three times in two years to go to the city The abnormal repetitive visits to the province by the province are also basically "the case is closed"; the case is eliminated: that is, the hotspot issues such as urban and rural construction, labor and social security, land and resources, and civil assistance are adopted, and the focus is on the method of “categorization”. Formulate relevant policies and regulations to resolve and eliminate the root causes of similar cases. As of December 20, the total number of letters and visits of XX City was 28,792 batches of 28,797 person-times, down 1.96% and 3.90% year-on-year; 80 batches of 159 people visited Beijing, down 46.67% and 36.14% year-on-year; 523 person-times, down 4.0%, 42%; Yue-level to the city to visit 491 batches of 2549 people, down 8.40%, 24.30%; to the city visit 2549 batches, down 24.70%. The specific measures for “three optimizations and five advances” are:
Optimize the working environment: Starting from the aspects of funding guarantee, office facilities, human environment, petition order, political treatment, etc., we will actively create a good work environment for letters and visits, so that the city's petition system can truly realize the "career retention, treatment retention, and emotion." Keep people." At present, the city's petition system not only retains a group of leaders and petitioners, but also attracts a group of highly motivated and highly qualified personnel to join the team of petitioners. Among the 108 petition cadres in the city, there are many cadres who originally requested to transfer to the petition department in the organization, politics, finance, and personnel departments, and also gathered a group of cadres from major township leaders.
Optimize job performance: vigorously promote the "four work methods" and regard "popular satisfaction and leadership satisfaction" as the fundamental goal of petition work, and take the three assessments of petition work evaluation, comprehensive governance evaluation and administrative performance evaluation as the specific targets. The annual target of "guarantee card entry" was also proposed. In combination with the "three goals", the city's unified target management assessment plan was formulated, and the whole process of tracking and supervision was carried out to ensure the completion of the target tasks and fully realize the "three goals."
Optimize the quality of cadres: In accordance with the unified deployment in the province, carry out the activities of “creating the first to strive for excellence and enhancing capabilities”, and strive to improve the business level and comprehensive quality of letters and visits cadres, and create a “window unit” image in all aspects. Not only has it achieved the goal of creating the "internal quality and external image", I am the first to strive for excellence and enhance the ability of the Bureau of Letters and Calls, and it has also received the attention of the leaders, the public's attention, and the far-reaching impact. In XX, the Huaihua City Letters and Calls Bureau was selected as the “Unit of XX People's Satisfaction”, and the Director of the ×× County Letters and Visits Bureau was named “the public servant satisfied by the people of XX Province”.
Promote key work: In XX years, XX City continued to focus on the accumulation of cases and old households as the top priority of petition work. The case filed by the Provincial Letters and Calls Bureau was fully resolved as scheduled. The mayor of the Municipal People's Government ×××, the municipal joint conference office also In conjunction with the actual situation of the city, 94 cases involving more than three times in two years to go to the province to go to Beijing were handed over to the county leaders. The current rate of completion has exceeded 85%. Around this key work, the municipal party committee secretary ××× personally arranged a special inspection team to supervise the responsible units.
Advance leadership visits: From January to October in XX, more than 210 party committee leaders at the city and county levels visited 1,178 days, 1970 days, and 1,664 visits; hosted and participated in the handling of difficult letters and answers 681 The number of times was reviewed; 1320 pieces of letters were received from the people; more than 13,200 pieces of online letters were read and more than 1,736 were replied; more than 70,78 people were interviewed and received letters, and 287 cases of letters and visits were directly supervised, and more than 1032 people were assisted to help rescue funds. 561.7 million yuan.
Promote the first-class competition: In the “Creating the first to strive for excellence and enhancing the ability” activities, the XX Municipal Bureau of Letters and Calls will use “supportive letters and visits management”, “learning institution construction”, “popular work mechanism exploration” and “scientific letter access program”. "The four explorations are the carriers, and the concept of "maintaining people's livelihood as the first political achievement" is promoted and established in all letters and visits cadres, and the "four innovations" effect is received: First, the innovative concept: the maintenance of people's livelihood as the first political achievements. The second is the innovation mechanism: use the work of the people to coordinate the work of letters and visits. The third is the innovative approach: the scientificization of the petition procedures. The fourth is the innovative style: the image of “five-hearted cadres”.
Promoting mechanism innovation: Focusing on the establishment of mechanisms and the construction of long-term mechanisms in five aspects: accumulating cases, creating first-class competitions, leading visits, joint visits, and people's work. Pilot activities have been carried out and accumulated richly. Relevant work experience, experience in the construction of the Ministry of Civil Affairs and other experiences have been promoted in the province. The next step will be to solidify and actively promote and promote these experiences, and gradually form a long-term mechanism. The “Creating the first to strive for excellence and enhancing the ability” activity is a phased activity in the province. We will continue to carry out this activity for a long time according to the actual situation. We have clearly adopted the “normalization” measures in the supervision work and the target management assessment work. implement.
Advancing the exchange of cadres: Through coordination and initial institutionalization, the exchange, rotation and promotion of XX cadres and cadres have gradually formed a virtuous circle mechanism. In the past ten years, the term of the director of the Municipal Bureau has been promoted and promoted in about three years, and the exchange of deputy posts has also increased. The person in charge of the petition in the county has the willingness to communicate, and generally exchanges and reuses after three years. In XX, the city's letter and visit director exchanged the county magistrate. The Secretary of the Municipal Party Committee XX clearly stated that the Secretary for Letters and Visits should be re-used if he has outstanding ability for three years, and he should actively recommend it to the deputy leaders.
Since the beginning of this year, the work has been clear and orderly, with outstanding performance, satisfactory public satisfaction and affirmation of leadership. In the near future, we will focus on maintaining the order of letters and visits during the "two festivals", focusing on supervision and inspection, experience solidification, theoretical summarization and planning for the New Year. In accordance with the work responsibility decomposition requirements of the work report of the ×××th Party Congress, the Bureau of Letters and Calls will initially draft six work priorities for the next year: First, the case settlement activities. That is to continue to carry out the accumulation of cases and the settlement of old households. The second is to create excellent activities. Continue to carry out the activities of creating first-class competition and enhancing capabilities, combining the three-year evaluation of letters and visits in the province, improving target management, strengthening supervision, and pre-empting the cards. The third is to improve the working mechanism of the people. Strengthen the construction of people's work institutions and mechanisms centered on the public appeal mechanism. The fourth is to improve the access mechanism. We will improve the joint access and leadership visit mechanisms at the city and county levels, and comprehensively carry out visits, visits, visits, visits, and visits by leading cadres. The fifth is to conduct online letters and visits. Improve the online petition handling mechanism, and conduct online petitions on the Huaihua government portal, Huaihua petition website, and Hunan Hongwang Huaihua sub-station. The sixth is to strengthen the supervision work. We will improve the system of letters and visits supervision and commissions, and establish a standardized and normalized supervision mechanism for letters and visits.
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