Rehabilitation Division 2019 Summary

In the year of xxxx, under the correct leadership of the two committees, our department firmly established the purpose of serving the people wholeheartedly, conscientiously implemented the guidelines and responsibility objectives of the hospital, and the staff of the whole department united as one, pragmatic and innovative, advancing with the times, working diligently. Major achievements have been made in the construction of specialists, which are summarized as follows:

First, study hard and raise awareness.

At the beginning of the year, I carefully studied the guidelines for running a hospital, the main points of work and the responsibility targets in xxxx, and further in-depth discussions on the concept of change in innovative thinking and the spirit of ownership, and in-depth study and practice of the scientific concept of development, changed the concept, unified the mind, and raised awareness, drums With sufficient enthusiasm, we have established the idea of ​​serving the people wholeheartedly, focusing on the main points of work in xxxx, persisting in the construction of specialties, and conscientiously implementing the responsibility objectives, with clear objectives and full confidence.

Second, highlight the brand, promote the department, and expand the service radius.

We actively promote the promotion department and increase the visibility of the specialist in the society. It is the patient who recognizes us. Make full use of various forms such as: leaflets, business cards, network information, community propaganda, etc., and in-depth publicity of our business scope, specialist equipment, professional technology and new technologies, new projects, new Businesses have enhanced the overall visibility of hospitals and departments, as well as the popularity of some expert doctors and specialist diseases, which have greatly promoted the hospital's business development. In March of this year, all employees of the department sacrificed the rest of the week on Sundays, and posted more than 1,000 publicity pages in the community and residential areas. More than 1,000 targeted newsletters were sent to hospitals and clinics, which received obvious results. Patients with hemiplegia rehabilitation are located in the Golden Triangle area of ​​Henan.

Third, improve service quality, based on patient satisfaction.

Promote the construction of a harmonious culture with the theme of “respect and care” among all medical staff. Focusing on the service concept with “touching” as the core, we will carry out a family-friendly and personalized service model to create a warm environment for doctors and patients. Carrying out the discussion activity of "If I am a patient", through learning and discussion, it has greatly improved everyone's service attitude. When patients are like relatives, patients are anxious, think about what patients think, and make patients go to the hospital just like they are at home. Very warm. Adhere to the patient-centered, patient-oriented, patient satisfaction as the standard, provide family-friendly services, refined services, and convenient services. If the patient is admitted to the hospital, warm hospitality, attitude and embarrassment, smile service, give the patient a cup of tea, send a bag, send the patient to a clean and tidy ward, carefully check, evaluate and scientifically develop a rehabilitation treatment plan for the patient, accompany the patient to do it. Admission procedures, a doctor-patient contact card, follow-up after discharge, and health interventions. Strengthen communication between doctors and patients, pay attention to diagnosis and treatment communication, emotional communication, opinion communication, and pay attention to communication effects. Thanks to the thoughtful service and good attitude, the patient is very satisfied. If the Hemiplegia Rehabilitation Division launches a thin opinion, it is placed in the rehabilitation treatment hall, and the patients and their families are regularly collected opinions on the undergraduate room. Good progress continues, criticisms are corrected in time, and the guidance of the department is commended. The patient is very moved; The service is good, the business technology is high, and the rehabilitation effect is obvious. They introduce the neighbors or relatives who suffer from stroke and hemiplegia to our rehabilitation treatment. Due to the characteristics of the undergraduate course, there are many treatment projects, and the staff is relatively inadequate. Some treatments are one-on-one treatment. Each person is a multi-purpose, multi-purpose, and usually rehabilitate patients. The treatment project can not be done, in order to meet the patient's Rehabilitation treatment needs, they often work overtime, not afraid of dirty, not afraid of tired, tired back pain, but they have no complaints, pt therapist sometimes work overtime to nine o'clock every night, accumulated over three hours per day overtime; nurse Longer work is more busy, and there are many things to do, but she is conscientious and has no complaints; some workers take sick work, and good people and good things are constantly emerging.

Fourth, strengthen business learning and improve business technology.

The department strengthens business learning, continuously recharges, further studies, and actively participates in domestic advanced rehabilitation training courses and academic conferences, online education, adult higher education, and departmental organization learning, self-study, etc. There are five people in the department who participate in adult education. The two went to the First Affiliated Hospital of Henan College of Traditional Chinese Medicine for further study. Through learning, we have mastered the latest technological trends of our specialties at home and abroad, and their business technology level has been further improved, becoming the backbone of the business. Thanks to the publicity in place, the service is warm and thoughtful, and the technical level is excellent. The number of patients in the rehabilitation department has increased significantly from quantity to quality, from more than 10 inpatient beds last year to more than 20 existing people, up to 30 people; The quality of the patients from the last year, most of the hospitalized patients in the majority of 5-XX years of hemiplegia, and gradually transitioned to the majority of this year's partial hemiplegia within 6 months, some patients after the acute period of time came to our hospital hemiplegia rehabilitation department inpatient rehabilitation treatment, There are more high-quality patients, and some patients have to make an appointment in advance.

5. Actively introduce and apply new technologies. This year, we will increase the rehabilitation of stroke sequelae, introduce German imported words swallowing treatment machine, brain function treatment instrument, etc. On the basis of ensuring the curative effect, we will actively seek new rehabilitation treatment methods, summarize clinical experience, and increase the rehabilitation effect of patients.

6. Academic and cultural activities

Actively participate in academic and cultural activities, organize and hold academic lectures, service experiences, and experience exchanges throughout the hospital, and conduct academic activities for 12 times. Write 17 papers, the director of the department, the head nurse have blogs, qq, change once a month, each employee writes articles on the master spirit, specialist construction, scientific development concept, etc., affixed to the staff garden, And set a book, active staff cultural life.

Seventh, paying close attention to business, the two benefits have been significantly improved.

Pay close attention to the implementation of medical quality management measures, conscientiously implement the various rules and regulations and technical operation specifications of the hospital, formulate the rehabilitation process and business construction plan, and strictly follow the implementation, standardize the operation, and master the basic theory, assessment methods and treatment of the profession. Technology, master the latest technical developments at home and abroad and advanced rehabilitation treatment technologies, and actively develop new technologies, new projects, new treatments. The use of integrated Chinese and Western medicine and a variety of modern medical science and technology to actively rehabilitate patients, restore the ability of patients to improve their functional activities, improve the quality of life, praised by patients, improve the prestige of the college and the visibility of the society, but also significantly improve The economic benefits of the department. Hemiplegia rehabilitation completed the number of bed days in the year of 7815, 110 hospitalizations, economic income of more than 900,000 yuan, and the discharge efficiency of patients was more than 80%.

Such as hemiplegia rehabilitation department Hemou, male, 18 years old, Xiguan Town, Xiguan Town, Dianchi County, Hebei Street, hospitalization number xxxx0104, after the patient's car accident caused the right limb paralysis, aphasia for more than 7 months. Before July, he was comatose in a car accident. He made a skull ct showing "the subdural hematoma at the top of the left iliac crest". He underwent an intracranial hematoma evacuation in an emergency department. The tracheal intubation was performed. After 20 days, the mind became awake. After two months, hydrocephalus appeared and the ventricles expanded. In the Xijing Hospital, "Left ventricle drainage". When I came to our hospital for rehabilitation, the right limb was paralyzed, aphasia, severe brain function and severe obstacles, wheelchair-driven ward, and multiple epileptic seizures during the illness. Check the upper and lower extremity muscle strength 0, muscle tension 3, right calf muscle atrophy, sitting balance 0, station balance 0, right shoulder subluxation, exercise therapy, occupational therapy, speech therapy, electroacupuncture after hospitalization Electromagnetic wave, low frequency intermediate frequency electric therapy, electric standing bed, massage, brain function therapy instrument and other traditional Chinese and Western medicine treatment for more than two months, the speech function is basically restored, can talk with people, the brain advanced function is basically normal, can walk short distance.

There is a problem:

1. Internal management is not in place, and the ward is dirty, chaotic, and poor.

2, hemiplegia patients, more basic diseases, there are certain security risks.

3, due to limited conditions, service facilities are not perfect, and sometimes can not meet the needs of patients.

4. The level of business technology needs to be further improved, and the service attitude needs further improvement.

5, usually busy with rehabilitation, not doing enough in scientific research, summing up experience

Under the correct leadership of the two committees of the hospital, we will conscientiously implement the scientific development concept and the policy of running a hospital, adhere to the construction of specialties, and pay close attention to business construction, and further improve the technical level of services and service quality. Improve safety awareness and eliminate potential safety hazards. Grasp the internal management and thoroughly manage the dirty, chaotic and poor. Continue to promote and promote the service radius. Give full play to the role of high-tech specialist equipment to serve the clinic. Further improve the medical environment and service facilities, actively carry out scientific research and teaching work, do a good job in case analysis, data collection, and summarise lessons. Consolidate and improve, lay a solid foundation, and make our college's specialty construction bigger and stronger, and become a first-class specialized hospital in western Henan.