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Year-end summary of outpatient nurses in 2019

In the past year, under the leadership of the hospital leadership and the dean of the hospital, with the close cooperation and support of the various departments, the teamwork of the outpatient nurses worked hard to complete the nursing work tasks, which are summarized as follows:
First, political and ideological aspects:
Seriously study the important ideas of "xxxx", study and implement the spirit of xx, actively carry out the activities of quality management of medical quality management, adhere to the patient-centered, quality-centered care service concept, adapt to the health reform, the new situation of social development, and actively Participate in all political activities, serve the people's dedication to the society, and serve the people wholeheartedly with the standard of patient satisfaction.
Second, enhance legal awareness and conscientiously study the "Regulations on Handling Medical Accidents" and its laws and regulations.
Participated in two classes, and actively participated in the training of medical accident repair regulations organized by the hospital. He organized the head nurses and nursing staff to study and let the nursing staff realize that the establishment of the socialist market economic system and the improvement of the legal system. The people's people's legal concept has been continuously strengthened. It has become the consensus of people to handle affairs according to law and safeguard their legitimate rights and interests in accordance with the law. The concept of modern nursing quality is to provide patients with full-scale and whole-process satisfaction. This is a higher and newer demand for medical care services. Demand, thus enriching legal knowledge, enhancing awareness of safety protection, enabling nursing staff to understand the law, usage, and reduce the occurrence of medical accidents according to law.
Third, standardize the nursing work system:
Deepen health reform and implement new medical accident handling regulations. Our institute has implemented a new target management responsibility system and carried out new situations such as the medical quality management benefit year activities, and put forward higher requirements for nursing work. Therefore, the nursing department carefully organizes the study of new regulations, learns nurse management methods, and strictly enforces non-registered nurses. Practice, according to the experience of the Mental Health Center, Tai'an People's Hospital, Luoyang People's Hospital, etc., combined with the actual situation of our hospital, re-improve 23 revisions of the nursing work system, and clarify that the nurses at all levels have the right to copy the information. There are 25 kinds of responsibilities, and 17 procedures for nursing operation are standardized. The quality assessment standards for head nurses and nurses and the overall quality assessment standards are revised. The nursing work has rules to follow and laws can be used to gradually institutionalize and standardize nursing work. Standardized and scientific management.
Fourth, strengthen business learning and strive to improve the quality of the nursing team.
Let's start with a sequence and summarize the overall situation. You can add some words such as "under the leadership of ..., have achieved..." 1. Summarize the main work content, practices, achievements, etc. 2. Summarize the situation in business learning. 3. Summarize the service attitude and medical ethics. IV. Summary of experience, experience and deficiencies 5. The plan for work and study next year will be closed, indicating that you are determined and so on.

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