Summary of oncology quality nursing service work

The service stems from the heart and skill. Nursing is a fine art. Only the best nursing staff will have quality and efficient care. Therefore, in order to improve the quality of care, the Oncology Department has carried out a series of activities to actively improve the quality of nursing staff.

Grasping the business must start from the basics, the oncology nurses work together, and carefully study the "three basics" knowledge; the head nurse has carried out various forms of basic training, showing the situation of the ward before and after morning and evening care in a comparative form; The form of the performance shows the nurse's dress etiquette; the basic knowledge is intensified in the form of exams.

For the weak people in the nursing team - the nursing staff of less than three years, in addition to the low-grade nurse training of the nursing department, the department has strengthened its gangs; the head nurse will also explain the typical cases of typical cases at the morning meeting. And discussion, so that low-grade nursing staff can adapt to various emergencies as soon as possible; in order to promote the growth of low-age nurses, the department has developed a special training plan, which is responsible for the communication, the management of critically ill patients, Regular training in the health education of oncologists has created a good environment for the growth of low-grade nurses, and also reduced the incidence of risk of departmental care.

In order to adapt to the evolving nursing career, the department puts forward higher requirements in the monthly nursing business study and rounds, not only to have new content for learning, but also to display in the form of multimedia, to communicate in the form of explanation; Regardless of the age, people make their own multimedia courseware, familiarize themselves with the courseware content in their spare time, and then discuss it together at the nursing conference. After a long period of hard work, every nursing staff in the oncology department can independently produce multimedia courseware, and the personal explanation and communication skills have also been greatly improved.

Although a series of trainings and studies take a lot of effort and take up a lot of time, training and learning improve the quality of the department's nursing staff, strengthen the ability to handle clinical events, provide better services for patients, and provide general care. The staff are actively involved in it, there is no complaint, everyone's heart is the same: for better service, time and effort, we are willing!

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