Summary of nursing work in 2019
From Mandarin services to smile services, to today's quality services, we are inseparable from services, so our work is also a special service job.
Some people say that it is pity to warm their right hand with their left hand, and to use their own hands to warm other people's hands is a kind of dedication.
As a responsible nurse who is still young, although it is not long, but in the past few months of work, I have more clearly realized the importance of my work than ever before! Because I know that patients give their lives to me, and I have the responsibility and obligation to be responsible for them; in fact, treating patients is like treating children, they are so fragile, they are so eager for knowledge, sometimes my greetings The words, a touching gesture, and even a smile are all great encouragements for my patients.
Since the department launched the "quality service", each of the departments has been more active than before, and the work is also sufficient. The questioning of the patient can also be more patient and meticulous than the past; like the billing, Mr. Liu, who faces countless fees every day, can patiently and meticulously answer their questions one by one; the younger sister who just went to work in the department is also serious. Explain the drugs used for the patients; Lei teacher, who is responsible for the upper ear, also carefully advised the patient while changing the medicine for the patient. Everyone is actively making the most beautiful interpretation for quality service!
I remember that a five-guarantee Pan Po, from the first day of her ophthalmology, was the kindhearted person of her neighbor who sent her to the hospital. She did not have companionship, no money to buy food, and I as her responsible nurse should be more suitable for her. Disease, body, and life are taken care of! No one accompanied her to check, our nurses accompanied, no one accompanied her to the toilet, our nurses supported, no one bought her food, our nurses bought her for food, even went to the hospital The bad money checkout was also given by our nurses, and the nutritional products of the mother-in-law after discharge from the hospital were also prepared. Pan Po was first reviewed after she was discharged from the hospital. She also went back to the ward to see her granddaughter who took care of her for a week. This made me very moved. An 80-year-old man was grateful for our efforts, and we were moved!
“Glorious smile” is also the theme of our quality service. When the head nurse gave me a photo like this: A mother put a smiley face on a photo of a child who just returned to health. This makes me very happy, because my contribution has been affirmed by others. In fact, think about it, I didn't do anything, just regular care, more greetings, more smiles, more simple touches, it was this simple, people feel warm, I am also proud of it.
As a medical worker, we have no hesitation in the face of the patient's hunger; in the face of the usual work, we are calm; in the face of the sacred duty of shoulders, we work diligently; in the face of the call of the times, we are moving forward because of our double It is hope that the hand holds up, because our hands hold up the sun of tomorrow.
The eyes are the windows of the soul, the ears can hear the most beautiful sounds in the world, and our eyes, otolaryngology workers are the messengers who open the windows of the soul and transmit beautiful sounds. I am proud of being a member of the department!
If the selfless dedication is the eternal pursuit of the white angel, then the noble medical ethics is the life we cherish! In the ordinary position to achieve our extraordinary performance, love and dedication is the eternal theme of our white angel!
Otolaryngology: Lai Fengming
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