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Summary of annual work of the hospital and ideas for work next year


In 2019, under the correct leadership of the Health Bureau and the town party committee and government, the Hutou Town Health Center under the sincere assistance and personal guidance of the city hospitals , the staff of the hospital are united and pragmatic, with "love, love, integrity, The team spirit of diligence, obedience and cooperation has actively carried out the work of medical ethics, medical and health, rural epidemic prevention and health care, and new rural cooperative medical care. According to the goals set at the beginning of the year, the tasks have been satisfactorily completed and achieved. Unprecedented good results. The summary report is as follows:

First, the medical and health work has achieved remarkable results.

Pay close attention to medical ethics and comprehensively enhance the overall image of our hospital.

In the in-depth study and practice of the scientific development concept in the whole hospital, the work style has been further changed, the medical service concept and competition consciousness have been improved, and the medical ethics has been penetrated into practical work.

1. The whole chapter is organized and scientifically planned. In order to improve work efficiency and establish a pragmatic and efficient image, our hospital has successively formulated medical ethics management regulations, work style appraisal work plans, medical disputes, errors, accident handling methods, medical care routines for various diseases, and various medical care quality. More than 50 rules and regulations such as management and emergency first aid. The scientific and institutional management of the work style construction of our hospital has been formed, which has formed a good situation in which everyone has the responsibility in the work and everyone is caught.

2, people-oriented, do a good job. In order to improve the quality of service and implement the promised service, our hospital has carried out public consultation and suggestions activities in various sectors of the society, set up a report box, publicly reported the phone number, and issued a consultation card to the social questionnaire for the purpose of making comments and suggestions. We strictly deal with the investigation and punishment system. Through rectification, over the past year, we have not received a public dissatisfaction due to poor service; we have not found any adverse effects caused by private medical doctors, which has made our hospitals have a lot of behavior. The overall image has improved markedly, and the satisfaction of the public has been significantly enhanced, which has been well received by the general public.

Public health work has progressed in an orderly manner.

1. Focus on public health emergencies. In dealing with this year's hand, foot and mouth disease and a stream of work, we attach great importance to it, carefully organize, widely publicize the knowledge of health science, set up a fever clinic, and set up a detention room. At the same time, organize and mobilize rural doctors, conduct layer-by-layer screening, and do a good job in reporting and monitoring the epidemic situation. In May of this year, through strict defense and investigation, a total of 1 suspected case of hand, foot and mouth disease was detected, and timely referral and treatment were obtained according to the requirements. No medical errors and disputes occurred throughout the year.

2. Do a good job in prevention and prevention. First, adhere to the monthly regular meeting system. This year, a total of 16 regular village doctors' meetings were held, and 14 township doctors were trained and trained in health regulations, rules and regulations, and knowledge-free training. The health education regulations, professional knowledge training and study and education organized by the Health Bureau have completed the assessment and certification of the 9 village clinics in the town. At the same time, the monthly supervision and inspection work has been implemented, so that the village doctors in the town can manage the work. And the construction of the defense network has been further strengthened. Second, the work of paying for and exempting work is always unremitting, and the management of children's cards, thins, certificates, and books should be done conscientiously, and the daily newborn children should be checked in time and inoculated according to the program. By the end of December, all kinds of groups - people. Among them: the whole town 0-7 years old children - people, born this year - people, real construction - people, card rate -%, B liver timely vaccination rate -%, 8-15 years old children B liver vaccine fortification Once immunized, it should be vaccinated - human, vaccinated - human, the vaccination rate is -%. Four seedlings single vaccination rate - %, intensive immunization rate -%. Hemorrhagic fever vaccination - person, vaccination rate - %. The vaccination rate of influenza, rubella, mumps and rabies vaccine is 100%. There was no vaccination accident this year.

3. Strengthen maternal and child health care work and earnestly do a good job in prenatal health checkups. First, actively carried out the diagnosis and treatment of women's diseases, and established a diagnosis and treatment file. The 35-year-old 59-year-old women in the town were surveyed for cervical cancer and breast cancer. According to the three-year census plan, 1,600 women in the town this year. Completed a census of 587 people, the census rate -%. Among them, vaginitis was detected - human, cervical iodine staining - human, breast hyperplasia - human, other diseases - human, no cervical cancer and breast cancer patients. The second is to complete all maternal and child health care reports in a timely manner, so that the compensation work for the “reduction” project will be honored on time, without false reporting, and the full-year maternal and child health care tasks will be successfully completed. The third is to do a good job in child health. This year, a total of children under the age of 7 medical examination - people, under 5 years old - people, under 3 years old - people.

4. The medical and health service work has been significantly improved. This year, our school overcomes the difficulties of small staff and simple equipment. Through the joint efforts of the cadres and staff of the whole hospital, we receive a total of outpatients - people, average daily clinic - the rest. Open bed use rate 10, hospitalization - people, the use of the hospital bed -%; carry out trauma surgery - the remaining cases; b ultrasound, ECG inspection - people; laboratory tests - people; radiological examination - people The proportion of drug income is controlled within -%; the prescription rate of prescriptions and medical records is 100%; the success rate of emergency patients is up to -%, the total medical income is realized - more than 10,000 yuan, drug income - 10,000 yuan, others Income - 10,000 yuan; total expenditure - 10,000 yuan, income and expenditure balance - 10,000 yuan, year-on-year growth -%.

5. Grasp the health census of the elderly and the collection of family health records. First, from November to December 2019, our hospital concentrated time, concentrated manpower, material resources and financial resources. A health checkup was conducted on 729 senior citizens over 65 years old in the town. The actual physical examination was 688, and the physical examination rate reached 94%. The second is to carry out the collection of information on the health records of the whole family for the whole town-household residents. Through the household-by-person survey, a total of people with diabetes - people; patients with hypertension - people over the age of 65 - people, According to the 80% requirement of the higher-level medical examination, the target task was successfully completed.

The new rural cooperative medical work has developed steadily.

With the continuous improvement and improvement of the implementation plan of the new rural cooperative medical care, under the new situation, our hospital has fully realized the goal of “enablement of basic medical and health services for all”, and the leaders of the institute personally took the lead and actively invested in the new rural cooperative medical work. In the middle, I have achieved certain results. Its main practice:

1. Strengthen management and serious reimbursement system. In order to facilitate the reimbursement of the public, our hospital has established a new rural cooperative medical work leading group, which is specifically responsible for the full-time medical staff. A complete outpatient log registration was established in the work system, which prescribes prescriptions, orders, and various care records. At the same time, the inpatients are strictly required to reimburse the cost of cooperative medical care, and carry out medical activities in accordance with the basic procedures such as providing the "New Rural Cooperative Medical Insurance Card", "Identity Card" and "Hukou Humidity", and the identity certificate issued by the village health clinic. After verifying the correctness, the hospital will be discharged from the hospital according to the standard. The farmers will be discharged from the hospital on the same day. As of now, there is no unreasonable reimbursement case in our hospital, thus eliminating the occurrence of imposteration and making the participating farmers understand the hospitalization. It is clear that the government's policy of benefiting the people is enjoyed, and the safe use of the participating funds is effectively guaranteed.
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2. Convenient for the people and do a good job in service. We always regard the new rural cooperative medical service as the top priority of hospital work. First, while improving service attitude, improving service quality and technical level, we are going through 17 months to facilitate the people. In the village, the village has carried out outpatient and small-scale compensation work in thousands of households, and implemented the doctor-delivered medicine into the Wanjia activities, truly "taking the patient as the center and taking the quality as the core", which provided convenient conditions for the majority of the participants. Second, through the active efforts of the staff of the hospital and the coordination of various departments, in 2019, the work of the new rural cooperative medical system in our hospital was step by step, healthy and orderly operation. According to statistics, the number of people in the town should be the number of people - people, people who have joined the people - the rate of participation is -%, year-on-year growth -%. In the work of newspapers and exemptions, this year a total of compensation for the participating personnel - the number of people, the amount of compensation - yuan, direct reduction - yuan. Among them: compensation hospitalization - person times, compensation amount - yuan, outpatient small compensation - number of people, amount - yuan, so that farmers have really benefited, and laid a solid foundation for the smooth implementation of the new rural cooperative medical care next year. At the same time, the hospital has also achieved good social and economic benefits.

Second, the existing shortcomings

In 2019, although we have achieved certain results, there are many gaps, mainly reflected in:

1. The infrastructure conditions of rural health care are poor, and there is still a certain gap from the target management requirements.

2. The comprehensive quality of health technology in our hospital is low. The proportion of health technicians with intermediate titles and above is insufficient. Outpatient doctors, especially backbone doctors, are lacking, lack of talents, and no reserve power. The comprehensive quality of village doctors is not high, and it is difficult to achieve the goal of rural integration management in a short period of time.

3. Although the business income has increased, the legacy debt is still large, and the amount still owed is 10,000 yuan. In addition, some patients flow to the city hospital, and the full payment of employee wages is still arduous.

4. Hutou Health Center is more than 100 miles away from the county. It is an important medical ambulance center in the eastern part of Hulin. The area is radiantly emerging, two towns and towns in Xiaomuhe, fisheries, forest farms, improved farms, dairy farms, no means of transportation, unable to cope with sudden Public health events and critically ill patients.

Third, 2019 work ideas and work initiatives

In 2019, our hospital will focus on preventive health care, create a first-class health center; take reform as the driving force, advocate competition, dedication, and enterprising spirit; take talent cultivation as the fundamental, and strive to improve the quality of all staff; with quality management as the core, not only improve medical care Service level; focus on safety management, effectively guarantee medical safety, fully accomplish all tasks, and promote comprehensive, coordinated and sustainable development of health care in our hospital.

First, the target task

Expected completion - the construction of standardized health clinics; regular training for further training - people; comprehensive completion of medical and health indicators.

Second, work ideas

1. Further strengthen the construction of villages and improve service levels. The construction of village-level health centers in our town is still relatively weak, and the infrastructure is relatively backward. In particular, some villages are extremely rudimentary and the management is not in place. Therefore, we must take the "new rural cooperatives" as an opportunity to vigorously solve the financial problems and actively We will strive for national investment, focus on improving infrastructure construction, and form a health service network with the town health center as the backbone and the village health center as the base. In 2019, we will strive to achieve a standardized health clinic. In addition, it is necessary to adopt regular meetings, training, supervision and other forms to strengthen the business management and technical guidance for village clinics and village doctors, and improve the business level of village doctors.

2. Further strengthen the strategy of talent development, and continuously improve the quality of health technicians. In 2019, on the one hand, our institute formulated and improved the advanced study system, strengthened the technology of hand-in-hand hospitals , and planned regular public training, encouraged the development of appropriate new technologies, broadened the medical field, and increased public welfare; on the other hand, it was necessary to strengthen the business learning in the hospital. Quality management, in-depth medical education, and continuous improvement of staff skills; Third, actively explore the introduction of high-level talents, attract retired experts from municipal hospitals to come to the community to improve the quality of health services.

3. Further strengthen the quality control of medical care, nursing and medical technology. First, it is necessary to further strengthen the internal management of hospitals , build a first-class health team, pay close attention to the implementation of medical quality and the core system of public health, strengthen the internal management efficiency of hospitals , and carry out in-depth medical safety quality management. The second is to further strengthen the construction of nursing teams, standardize various nursing documents, strictly abide by the nursing operation procedures, severely punish nursing errors, and try to avoid medical disputes caused by nursing mistakes. The third is to strengthen the construction of medical technology quality, improve the overall level of hospital diagnosis and treatment, establish a good image of the hospital ; use existing equipment to give full play to the value of use. The fourth is to establish a sound quality control function, not only improve the quality control system, refine the quality control program and quality assessment standards, implement a quality and efficiency-linked governance model, to achieve more basic medical treatment; emergency referral capacity is more obvious; personnel quality is significantly improved The service capacity is continuously improved, the medical ethics and medical style are continuously improved; the management system and operation mechanism are scientific and efficient, and basically meet the basic medical and health service needs of rural residents.

4. Further strengthen the quality of basic medical services. First, we must always adhere to the people-oriented principle, establish a "patient-centered" service concept, put social benefits first, and change the service model. From the past consultation services, we will go deep into villages and families to provide basic medical services, so that rural residents generally Common diseases and frequently-occurring diseases are treated nearby, effectively controlling the growth of medical expenses, reducing the burden of medical expenses for the people, and striving to solve the problems of "difficult to see a doctor" and "expensive medical treatment". The second is to strictly implement the basic drug list and diagnosis and treatment catalogue, and not to use the drugs and medical treatment items outside the catalogue, to make rational use of drugs, reasonable inspection, and reasonable fees, and to provide safe, effective, convenient and inexpensive medical and health services for rural residents. The third is to further strengthen the "green channel" for the smooth and efficient emergency treatment at the city and town levels, timely treat patients, timely refer patients with critically ill patients, and enhance the emergency treatment and emergency transfer ability of maternal dystocia.

In short, we are determined to clarify our work objectives and work in a down-to-earth manner under the correct leadership of the Municipal Health Bureau, the Municipal Hospital of Traditional Chinese Medicine , the town party committee, and the government, and push the health work of our town to a higher level.

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