Nurse quality service summary

The demonstration ward of the whole hospital promotes “four more”, that is, more introductions to hospital admission, more morning care, more explanations of operation, more care of discharge, and “five masters” means active position change, active detection, active communication, active intervention, active care. The quality service, and strive to carry out quality care service demonstration projects to create a "sorrowful ward".
One day in the seven wards, a family member of the patient talked with the head nurse. The family seemed to be a little excited: "At the hour, my father always cut our nails very short, for fear that the nails are long, and the dirt is unsanitary. So I I have always kept the habit of cutting my nails." At this time, she was already in tears. "Looking at the nurse cutting nails for my father, our children are very ashamed. Looking at the clean ward of the xx hospital and the nurses with a smile, we are attentive. Rest assured. The nurse cuts her nails for the old father and makes our children speechless! You let us regain the father's love." After she finished, she turned back and wiped away the tears in her eyes.
It was a wet, sultry night. There was a patient with diabetic neuropathy and gastroparesis in the ward of the xx hospital. Without accompanying people, it must be closely observed. When Zhu Xuefen, a nurse at xx Hospital, was inspecting the ward, the harsh bells broke the quietness of the ward. She quickly ran to the old man's ward and gently pushed the door open. The room was full of pungent smell. The old man was vomiting and his face was red. She immediately stepped forward and turned the old man's head to one side with help. It spits in the basin by the bed. Gradually the situation improved, she poured some warm water to the old man to gargle, wiped the residue of the corner of the mouth, gently asked: "Grandma, is it better? Where else is it uncomfortable?" The old man looked at her quietly Shake his head. "If there is any discomfort, you can ring the bell at any time." The nurse smiled and said that he placed the call bell at the old man's hand and said to everyone: "It is very late, sleep." She said she was ready to turn off the lights, grandmother. Gently called her and said, "Sorry, little girl, trouble you" and waved and smiled. She said: "Nothing, this is what I should do."
"Happy birthday! Laoyu, I hope that you can continue to courageously fight the disease, I wish you a speedy recovery!" xx hospital seven ward all the medical care of the birthday cake, came to the hospital in Yujiang, the patient of the xx hospital, and his birthday . Looking at the smiles of the doctors and nurses, watching the burning candles, Laoyu shed tears of happiness in this unexpected blessing. He could not express his inner joy and touch in words! This birthday, Lao Yu said that he is The most meaningful and happy one.
Walking into the seven wards of the xx hospital, you can hear a touching case between the patient and the family. For the medical staff in the seven wards of the xx hospital, this is a common and insignificant little thing.
The xx hospital seven wards are characterized by diabetes specialists, and the “diabetes exercise room” and “diabetes diet classroom” are set up. Individualized nursing measures are adopted to set up a diabetes care team to enable more patients to master the knowledge of diabetes specialist nursing and health education. And skills. According to the characteristics of diabetes specialists, responsible nurses dissolved the “five carriages” for diabetes treatment in daily care and treatment, established “special treatment patient files” and “vip patient data”, and conducted telephone interviews on patients discharged and transferred. The convenience of the people, the "diabetes club", the "care service into the family" services, efforts to improve the quality of work, patience, care, love, and carefully provide patients with the most exquisite services.

Nurse quality service summary

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