County People's Hospital operating room year-end summary

The operating room of the County People's Hospital is a group full of vitality, courage and dedication. With the growth of the new inpatient building, we have been working hard for half a year. In the past six months, we have never forgotten the principle of “all patient-centered”, satisfying the needs of every surgical patient with our love, enthusiasm and sincerity, striving to create “social satisfaction, patient satisfaction, and self-satisfaction”. The work style of saving the wounded and dying is throughout the whole process of nursing work. Under the leadership of the hospital and the nursing department, with the close cooperation and support of various departments, in response to the target plan formulated at the beginning of the year, all medical staff paid close attention to implementation, conscientious implementation, and unremitting efforts, successfully completed various tasks, and achieved social benefits and A double harvest of economic benefits.

First, to create departmental culture, establish a team spirit and actively echo the hospital's call to "create hospital culture, establish a team spirit", the department insists on organizing monthly medical staff to seriously study medical laws and regulations, hospital rules and regulations, accept love and dedication, and other medical ethics Medical education, and there are records of discussion. Adhere to the patient-centered, quality-centered care service concept, adapt to the new situation of health reform and social development, actively participate in all political activities, serve the people's dedication to society, and serve the people wholeheartedly with the standard of patient satisfaction. Actively participate in various social welfare activities and do more practical things for the people. Organize the "Science, Technology, Culture, Health" three activities in the countryside, for the Hanshou people to visit the doctor, send medicines, medical examinations, donations, etc., and many people donated blood for many times. Love and dedication to the society, add luster to the department.

Second, patient-centered, striving for first-class quality service In daily work, nursing staff always keep in mind the "patient-centered" service tenet, put yourself in the shoes of the patient, and do everything to think "if I am a patient" . Actively implement the "one-on-one full-service" planned at the beginning of the year, receive every surgical patient, do every job, care about every patient, when the patient enters the operating room, the nurse warmly greets at the door of the operating room and introduces himself. Do a good job in all kinds of appeasement, strengthen communication with patients, reduce the fear of patients in unfamiliar environments, and increase confidence in surgical treatment. The head nurse often asks colleagues about their work skills, attitudes and patient requirements, and they can pay attention to the opinions and suggestions put forward by the patients and solve them in time.

Third, standardize overall care, striving for first-class management. Good management is the foundation and premise of quality service. In order to make management more standardized and professional, we insist on weekly planning and monthly summary. Establish and improve service goals, and consciously accept the disease and social supervision. In-depth development of overall care, and actively play the subjective initiative of responsible nurses, especially strengthen the care of the operation, post-operative guidance, the implementation of nursing measures, the satisfaction survey of the operating room nurses, etc., thus greatly enhancing the job responsibility of nurses. In order to make the overall care more perfect, our department has organized all nurses to learn new knowledge about holistic nursing and new theories such as humanized nursing, evidence-based nursing and comfortable nursing. Strictly implement the check system and nursing operation procedures, and no error occurred. Strictly implement, manage and monitor disinfection, sterilization and isolation measures. Grasping the aseptic technique of the nursing staff, the injection is done by one person, one needle, one tube, one towel and one belt. Strict management of disposable medical supplies, disposable sterile syringes, blood transfusions, infusion sets, etc., disinfection, destruction, incineration, half-year surgical incision infection rate <0.5%.

Fourth, improve the quality of nurses, train the first-class talents, the society continues to advance and develop, we deeply understand that comprehensive improvement of the comprehensive quality of nursing staff is an important part of the development of the department. Strive to cultivate a team with high cultural quality, good professional ethics and professional skills. First of all, through continuous learning, we can improve the theoretical level of nursing professional, do business learning every month, conduct operational assessment and "three basics" theoretical examinations every season, not only that, nursing staff in order to make their own cultural level to a higher level In the busy schedule, I actively enrolled in various self-study and adult examinations, which made everyone's thinking, civility, and temperament improve in the subtle areas. · 12" talent performances and computer typing competitions and other activities have achieved excellent results. Zhu Qingping's nurse was named "County Excellent Nurse". We believe that only by continuously improving the cultural quality, professional ethics and professional skills of all nurses can we better serve the society and contribute to society.

V. Performance We have completed multiple large and small operations, rescued multiple critically ill patients, performed lobectomy with cardiothoracic surgery, and performed laparoscopic ovarian tumor resection, new techniques such as turp, and rf internal fixation for spinal fractures. surgery. A total of five ophthalmologists were received to do cataract intraocular lens implantation in our department, and they all received their praise. With the improvement of nursing conditions, nursing level and service quality, our department has achieved a "win-win" performance. The economic income of the department is among the best, and the quality of care management has been the first in the hospital.

The results are as good as the fruits of the golden autumn. Although they are full, they have quietly fallen. While the taste is successful, we should also clearly see the shortcomings: we must boldly innovate in management consciousness, persevere; in humanized nursing The visits and health education of surgical patients are still in the form; in the implementation of rules and regulations, there are still a few comrades with apathy; there are almost blanks in the writing of the papers and nursing research; especially in terms of service attitude and patient satisfaction. The needs of patients are the scope of our services. Patient satisfaction is the standard of our service. The patient's touch is the goal we pursue, and quality service is never ending. We will continue to sum up experience, study hard, make services more emotional and humane, and make unremitting efforts for the hospital's service level.