Hospital emergency department 2019 annual work summary
In the past year, under the correct leadership and specific guidance of the department, the emergency department has established and implemented the "people-oriented" scientific development concept under the guidance of Deng Xiaoping Theory and the important thinking of "xxxx" to further deepen "patient-centered and improve medical services." "Quality" insists on pursuing social benefits, safeguarding the interests of the people, and building a harmonious relationship between doctors and patients. Pioneering and innovating, arduous struggle, and implementation, with the close cooperation of the brother departments and the joint efforts of all staff in the emergency department, the social and economic benefits of our department have steadily increased, and we have won many praises. After hard work, we successfully completed the tasks of the undergraduate course and achieved brilliant results.
After a year of hard work, our department's total annual revenue reached 1.36 million, an increase of 22% over last year. The emergency patient income was 980,000, an increase of 14.2% over the previous year. The patient income was 380,000, an increase of 42.1% over last year. The number of emergency patients was 10,000, and the number of visits to the 120 groups was 344. The specific practices are as follows:
I. Grasping ideological and political education and creating a good political atmosphere. The general staff carefully studied Deng Xiaoping's theoretical knowledge, the 7.1 comrade's July 1 speech and the xx report spirit, and deeply understood its spiritual essence. Education general staff should establish a correct world outlook, outlook on life, values, carry forward the party's fine traditions, firmly establish services for the sick, serve the workers, serve the leadership, give the leadership a good job; be able to use xxxx and party members standards Standardize their own words and deeds, constantly improve their ideological and moral cultivation, earnestly carry out self-criticism, exchange ideas with each other, and constantly improve the level of political theory. The general staff can consciously abide by the various rules and regulations and labor discipline in the hospital, and do the small things to talk about style, the big things to talk about the principles, never make no sense of disputes, support each other in the work, mutual understanding, the division of work of the staff is clear, each performs its duties They are responsible for each other, united and pragmatic, and have successfully completed the various temporary tasks assigned by the leadership.
Second, strengthen business technology training, improve rescue ability Emergency department is the place to treat and rescue patients, so only a good service attitude is far from enough, more importantly, there must be skilled rescue technology and emergency response capabilities. Emergency and accurate diagnosis and treatment should be made for emergency patients, and the pain of patients should be alleviated as soon as possible. This requires each medical staff to seriously study the business and master various rescue instruments and rescue techniques. Therefore, the department organizes regular business studies and strengthens training in various first aid technologies. Such as cardiopulmonary resuscitation, mechanical ventilation, ECG monitoring, cardioversion, defibrillation, gastric lavage and other conventional technical operations. For emergency, critical, serious, and difficult patients, give full play to the business guidance role of the director and the nursing chief, participate in management personally, adhere to the system of ward rounds of third-level doctors, and conduct timely business discussions on related cases, which will help improve general medical staff. First aid level.
After hard work, our first-aid level and first-aid gold content have improved significantly in the past year. In October this year, we successfully treated a 1-year-old male child who had stopped breathing for 5 minutes because of drowning. In addition, intravenous thrombolysis for acute myocardial infarction, early cerebral infarction; integrated Chinese and Western medicine treatment of severe heart failure, massive cerebral hemorrhage, large area cerebral infarction, subarachnoid hemorrhage, acute pancreatitis, diabetic ketoacidosis, mods, etc. Critically ill, the effect is significant.
In order to adapt to the development of the modern medical market, this year, our department regards the development of pre-hospital first aid as an important task, strict emergency clinic system, pre-hospital emergency team 24 hours on standby, 5 minutes to arrange emergency treatment, and emergency green The overall scheme of the channel, such as emergency, critical, and severe patients, will be implemented in the emergency green channel, and has been rescued first, and then various procedures are completed.
Third, strengthen management, do a good job in the prevention and control of infectious diseases and emergencies In recent years, new infectious diseases have occurred from time to time, old infectious diseases have revived, and the prevention and treatment of infectious diseases is strengthening every medical work. Those who should pay attention to it, the emergency department is the first to bear the brunt. Therefore, strengthening the training on prevention and treatment of infectious diseases, careful and careful diagnosis and treatment of each patient, especially fever patients, can be truly timely, timely report, timely isolation, timely treatment. At the same time, we have organized training and drills for many times, conducted written examinations, and year-end assessments, so that everyone can really pay attention to their thoughts, be proficient in business, and never miss out on work.
In particular, this year’s hand, foot and mouth disease, according to the arrangement of the department, we vigorously promoted the knowledge of hand, foot and mouth disease prevention and control, and eliminated the panic of the people’s opponents’ foot-mouth disease; and did a good job of prevention and control and screening, avoiding large areas. broadcast.
In addition, according to the unified deployment and requirements of the higher-level health administrative department and the county party committee and the county government, in response to the situation of children with urinary calculi caused by the problem milk powder, the urinary system of infants and young children caused by milk powder in our county was quickly carried out according to the arrangement of the hospital. Screening diagnosis and treatment of children with stones, and responsible for the treatment of infants with urinary calculi caused by milk powder, combined with integrated Chinese and Western medicine treatment, and achieved good results.
Fourth, strengthen the connotation construction, put an end to the occurrence of medical accidents
1. Improve service attitude and improve service quality Our medical staff set up a "patient-centered" thinking, regard patient satisfaction as the standard of medical service, and earnestly do a good job of "service". Always take the patient's wishes as the first signal, take the patient's satisfaction as the first pursuit, take the patient's interests as the first goal, always think about the patient's thoughts everywhere, and the emergency patient's urgency, as soon as possible to achieve from the disease-centered "To the patient-centered transformation." Continuously strengthen the sense of service, fully respect the patient's requirements for service convenience, humanized communication, etc., and carry out "family-friendly" and "humanized" services. It is also necessary to strengthen the awareness of reducing burdens, carry out empathy, calculate accounts for patients, and achieve treatment due to illness, rational use of drugs, and reasonable inspection. When the doctor wants to "hold a stethoscope in one hand and a calculator in one hand", it will be carefully calculated for the people. Further implement the "two lines of revenue and expenditure" system for drugs, and strictly control the growth of drug costs in accordance with the principle of total amount control and structural adjustment.
2. Standardizing the writing of medical files and eliminating the occurrence of medical accidents Medical files are the most effective legal basis for disputes between doctors and patients. In combination with the Regulations on Handling Medical Accidents, our department carefully organizes the writing specifications of various medical files and is specially staffed. Responsible for the quality control and custody of medical records, requiring all medical personnel to strictly implement the new medical records required to write medical records and related records, and enhance self-protection awareness and legal concepts. At the same time, improve the writing of various informed consent forms to avoid disputes between doctors and patients and reduce unnecessary disputes.
Looking back on the past, we have created brilliance, but we also recognize many shortcomings, such as the unevenness of emergency equipment and the need to strengthen the skills of medical personnel. The existence of these problems requires us to seriously consider further increasing the investment in equipment and promoting the continuing education of medical staff. In order to grasp the opportunity to solve in time. In short, looking at XX, we have increased our confidence. In the days to come, our department will continue to support the work of the hospital, continue to carry forward the advantages, overcome the shortcomings, and will go all the way to a better tomorrow.
After a year of hard work, our department's total annual revenue reached 1.36 million, an increase of 22% over last year. The emergency patient income was 980,000, an increase of 14.2% over the previous year. The patient income was 380,000, an increase of 42.1% over last year. The number of emergency patients was 10,000, and the number of visits to the 120 groups was 344. The specific practices are as follows:
I. Grasping ideological and political education and creating a good political atmosphere. The general staff carefully studied Deng Xiaoping's theoretical knowledge, the 7.1 comrade's July 1 speech and the xx report spirit, and deeply understood its spiritual essence. Education general staff should establish a correct world outlook, outlook on life, values, carry forward the party's fine traditions, firmly establish services for the sick, serve the workers, serve the leadership, give the leadership a good job; be able to use xxxx and party members standards Standardize their own words and deeds, constantly improve their ideological and moral cultivation, earnestly carry out self-criticism, exchange ideas with each other, and constantly improve the level of political theory. The general staff can consciously abide by the various rules and regulations and labor discipline in the hospital, and do the small things to talk about style, the big things to talk about the principles, never make no sense of disputes, support each other in the work, mutual understanding, the division of work of the staff is clear, each performs its duties They are responsible for each other, united and pragmatic, and have successfully completed the various temporary tasks assigned by the leadership.
Second, strengthen business technology training, improve rescue ability Emergency department is the place to treat and rescue patients, so only a good service attitude is far from enough, more importantly, there must be skilled rescue technology and emergency response capabilities. Emergency and accurate diagnosis and treatment should be made for emergency patients, and the pain of patients should be alleviated as soon as possible. This requires each medical staff to seriously study the business and master various rescue instruments and rescue techniques. Therefore, the department organizes regular business studies and strengthens training in various first aid technologies. Such as cardiopulmonary resuscitation, mechanical ventilation, ECG monitoring, cardioversion, defibrillation, gastric lavage and other conventional technical operations. For emergency, critical, serious, and difficult patients, give full play to the business guidance role of the director and the nursing chief, participate in management personally, adhere to the system of ward rounds of third-level doctors, and conduct timely business discussions on related cases, which will help improve general medical staff. First aid level.
After hard work, our first-aid level and first-aid gold content have improved significantly in the past year. In October this year, we successfully treated a 1-year-old male child who had stopped breathing for 5 minutes because of drowning. In addition, intravenous thrombolysis for acute myocardial infarction, early cerebral infarction; integrated Chinese and Western medicine treatment of severe heart failure, massive cerebral hemorrhage, large area cerebral infarction, subarachnoid hemorrhage, acute pancreatitis, diabetic ketoacidosis, mods, etc. Critically ill, the effect is significant.
In order to adapt to the development of the modern medical market, this year, our department regards the development of pre-hospital first aid as an important task, strict emergency clinic system, pre-hospital emergency team 24 hours on standby, 5 minutes to arrange emergency treatment, and emergency green The overall scheme of the channel, such as emergency, critical, and severe patients, will be implemented in the emergency green channel, and has been rescued first, and then various procedures are completed.
Third, strengthen management, do a good job in the prevention and control of infectious diseases and emergencies In recent years, new infectious diseases have occurred from time to time, old infectious diseases have revived, and the prevention and treatment of infectious diseases is strengthening every medical work. Those who should pay attention to it, the emergency department is the first to bear the brunt. Therefore, strengthening the training on prevention and treatment of infectious diseases, careful and careful diagnosis and treatment of each patient, especially fever patients, can be truly timely, timely report, timely isolation, timely treatment. At the same time, we have organized training and drills for many times, conducted written examinations, and year-end assessments, so that everyone can really pay attention to their thoughts, be proficient in business, and never miss out on work.
In particular, this year’s hand, foot and mouth disease, according to the arrangement of the department, we vigorously promoted the knowledge of hand, foot and mouth disease prevention and control, and eliminated the panic of the people’s opponents’ foot-mouth disease; and did a good job of prevention and control and screening, avoiding large areas. broadcast.
In addition, according to the unified deployment and requirements of the higher-level health administrative department and the county party committee and the county government, in response to the situation of children with urinary calculi caused by the problem milk powder, the urinary system of infants and young children caused by milk powder in our county was quickly carried out according to the arrangement of the hospital. Screening diagnosis and treatment of children with stones, and responsible for the treatment of infants with urinary calculi caused by milk powder, combined with integrated Chinese and Western medicine treatment, and achieved good results.
Fourth, strengthen the connotation construction, put an end to the occurrence of medical accidents
1. Improve service attitude and improve service quality Our medical staff set up a "patient-centered" thinking, regard patient satisfaction as the standard of medical service, and earnestly do a good job of "service". Always take the patient's wishes as the first signal, take the patient's satisfaction as the first pursuit, take the patient's interests as the first goal, always think about the patient's thoughts everywhere, and the emergency patient's urgency, as soon as possible to achieve from the disease-centered "To the patient-centered transformation." Continuously strengthen the sense of service, fully respect the patient's requirements for service convenience, humanized communication, etc., and carry out "family-friendly" and "humanized" services. It is also necessary to strengthen the awareness of reducing burdens, carry out empathy, calculate accounts for patients, and achieve treatment due to illness, rational use of drugs, and reasonable inspection. When the doctor wants to "hold a stethoscope in one hand and a calculator in one hand", it will be carefully calculated for the people. Further implement the "two lines of revenue and expenditure" system for drugs, and strictly control the growth of drug costs in accordance with the principle of total amount control and structural adjustment.
2. Standardizing the writing of medical files and eliminating the occurrence of medical accidents Medical files are the most effective legal basis for disputes between doctors and patients. In combination with the Regulations on Handling Medical Accidents, our department carefully organizes the writing specifications of various medical files and is specially staffed. Responsible for the quality control and custody of medical records, requiring all medical personnel to strictly implement the new medical records required to write medical records and related records, and enhance self-protection awareness and legal concepts. At the same time, improve the writing of various informed consent forms to avoid disputes between doctors and patients and reduce unnecessary disputes.
Looking back on the past, we have created brilliance, but we also recognize many shortcomings, such as the unevenness of emergency equipment and the need to strengthen the skills of medical personnel. The existence of these problems requires us to seriously consider further increasing the investment in equipment and promoting the continuing education of medical staff. In order to grasp the opportunity to solve in time. In short, looking at XX, we have increased our confidence. In the days to come, our department will continue to support the work of the hospital, continue to carry forward the advantages, overcome the shortcomings, and will go all the way to a better tomorrow.
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