Summary of the two good and one satisfaction activities of rural doctors

Since the launch of the "Two Good and One Satisfaction of Rural Doctors" campaign, I have worked hard to complete several articles based on the principle of people-oriented, warm and thoughtful service attitude;

First, grasp the consolidation and continuously lead the activities to the depths

1. Further consolidate the atmosphere of the event. We will earnestly improve the initiative and consciousness of carrying out activities, cherish the hard-won achievements, strive to deepen our ideological understanding, further inspect and sort out, standardize requirements, strengthen rectification and regulation, strengthen supervision and inspection, and publicize public opinion.

2. Further consolidate the effective combination of activity mechanisms and work, highlight institutional and institutional innovation, and enhance the vitality of activities.

3. We must implement the two-good and one-satisfaction activities in strict and strict, fine and detailed, and practical.

Second, grasp the long-term effect of improving the effective performance of good activities

1. Focus on expanding activities to implement the requirements of “good service, good quality, and satisfactory people” to all households in rural areas, which is reflected in all aspects of work, so that more people feel the atmosphere and effectiveness of the activities.

2. Focus on strengthening industry supervision. Take the health rights of the people as a starting point and think for the patients.

3. Scientific positioning. We must make a good response to the "two good and one satisfaction" in the society, focus on strengthening the multi-faceted service and quality creation work, and introduce the theme of "two good and one satisfied" with different levels, different fields and different characteristics. And the demonstration effect is fully utilized.

Third, see the results to achieve a greater degree of public satisfaction

1. Promote the quality and level of medical and health services. All measures are based on public satisfaction and dissatisfaction. We will do our utmost to achieve zero defects in medical quality and zero complaints from medical services, and achieve a comprehensive and significant improvement in the quality and level of medical and health services.

2. It must promote the improvement of doctor-patient relationship. Efforts to achieve a doctor-patient communication rate of 100%, patient health education coverage rate of 100%, discharge rehabilitation guidance rate of 100%, complaint handling rate and feedback rate of 100%, informed consent rate of 100%, inpatient follow-up rate reached 70%, further Improve the patient's trust and understanding of rural doctors, take the initiative to cooperate with treatment and home care, effectively prevent and resolve contradictions between doctors and patients in a timely manner.