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General Manager of Beijing McDonald's talks about McDonald's recruitment

Do, want to do and can do. To do is to provide a service that satisfies every customer; what you want to do is that people can be inspired, but they must be motivated to do and want to do; they can do what they can do, even when they are not Help is required before asking for help. --- McDonald's ● Shi Wenzhe Beijing McDonald's Food Co., Ltd. General Manager to do, want to do and can do the Beijing News: Please introduce the core values ​​of McDonald's talent first? Shi Wenzhe: McDonald's is a people-oriented company. When employees enter McDonald's, they will get a training development plan. Our requirements for employees are to like to deal with people and to provide services to others. Beijing News: What are your basic requirements for newcomers? Shi: You can use three words to describe: to do, to do and to do. To do is to provide a service that satisfies every customer; what you want to do is that people can be inspired, but they must be motivated to do and want to do; they can do what they can do, even when they are not Help is required before asking for help. Moreover, new employees should regard this job as a career, face with a relaxed mood, and learn to find happiness in their work. I don't quite agree with the online resume. The Beijing News: How many people in the McDonald's program in 2005? Shi: Our recruitment plan is closely related to the number of stores opened. How many people are not allowed to disclose it. Beijing News: What recruitment methods do you generally use? Shi: Recruitment restaurant service group employees generally use the form of restaurant posters; recruitment restaurant trainee managers generally use the form of campus recruitment, McDonald's does not recognize the form of online resumes, feels that the written resume is more effective; the middle and high level of the recruitment company generally uses headhunting The company provides the form of resources. Most of the company's staff are selected from the restaurant service team. Beijing News: What are the most important skills of McDonald's? Shi: We believe that enthusiasm for work, responsibility and loyalty to McDonald's, and communication and teamwork skills are the most basic qualities that candidates should have. Checking the character depends on the observer's observation. Beijing News: How many times does the job seeker need to pass? Shi: Take the restaurant's trainee manager as an example. Job seekers need to pass four levels. The first is resume screening, and the selected person will conduct the first interview. Then you have to do a three-day work internship in the restaurant, and there will be an interview after that. Beijing News: How do you identify the talent you want? Shi: Generally, the candidate's organizational ability, persuasiveness and innovative ability can be examined by asking questions. However, the personal qualities of candidates such as integrity depend on the sharp observation of recruiters. Beijing News: Can you disclose some McDonald's interview questions? Shi: No matter what interview questions you face, job seekers can answer them as they are. For example, if you want to examine the candidate's leadership, communication skills, and level of activity, we generally ask job seekers whether they have participated in club activities at school, and what positions they have held. New employees will be “decentralized” to the restaurant Beijing News: What training do you offer to new employees? Shi: People in different positions will adopt different training methods, but both the manager and the general head office staff will be “decentralized” to the restaurant at the beginning of the McDonald's. The longest “decentralization” time is 3 months.

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