Secretarial knowledge > interview skills

Etiquette that should be paid attention to during the retest


On the day of the interview in April each year, the prospective MBAs waiting for the interview outside Guanghua Building were dressed in suits and talks in groups of three and five, which is definitely a beautiful landscape on campus. If you wear sneakers to attend an interview, it is definitely considered an alternative by classmates and examiners. The necessary interview etiquette must be mastered. 1 The suits of dress suits are very much, and the price varies greatly from high to low. How to choose suits depends on each person's specific situation, it is difficult to give a unified standard. However, some opinions still have universal significance. First of all, it should be noted that the suit should be kept in the same color, and the fabric should be dark, especially dark blue, or dark and fine-striped. Some people have doubts, "Some professors in our school are coming back from abroad. His suit is a dark and inconsistent color." Indeed, many overseas professors' dresses are inconsistent in color. But please note that you are not a professor and you are not currently applying for a professorship. Another point worth noting is that you don't have to wait until the day before the interview to buy a suit, because the suit needs to be carefully selected to select the right one, and the suit can not be selected in a hurry. Here is a little story about the suit, which you can learn from. Some Chinese tour groups have visited abroad, and the members of the group have a suit, but when they look at some people, they deliberately keep the label of “×× suit”. If the most conservative suit color is dark, the most conservative shirt color is white, this combination is a common choice for most business people. In addition, some people will choose a blue shirt, which requires special attention to the color and style of the suit, otherwise it will be difficult to see. Of course, white shirts also have shortcomings. White is dirty and difficult to keep clean. Especially when the weather is hot or the air quality is poor, the white shirt that has just been changed is often dirty one day. Therefore, white shirts should buy a few more pieces, often changing. When choosing a shirt, you should pay attention to the collar is not too big, the neckline and cuffs should not be too wide, just enough to buckle and a slight gap is appropriate. The texture is preferably 30%-40% cotton, 60%-70% chemical fiber. Shirts that are completely chemically textured will appear too thin, transparent, and not solemn. Cotton shirts will not appear stiff enough if they are not ironed, and they need to be re-ironed after each wash. Suits don't need to ask for brand names, and shirts don't need them. The suits and shirts of professional managers of many international companies are made to order, only the name of the tailor shop, there is no brand that is well known to the public. These people pay attention to the craftsmanship and fabric texture. The students' dresses can be as long as they are fit and the style is solemn. Tie learning how to match the color and pattern of a big tie with shirts and suits is a great study, and it is also related to personal taste. Students should pay more attention to the dress of successful people and famous company leaders to see how they choose their neckties. At the same time, everyone can also exchange their exchanges and experience. But there is one point that needs to be specifically pointed out, don't use tie clips. Because the use of tie clips is only a habit of a few countries in Asia, it has a strong regional color and is not an internationally accepted practice. As for the length of the tie, it is better to just exceed the waist belt. In addition to keeping the color tone consistent with the upper body suit, the long and short trousers of the trousers should also be careful not to be too narrow. It is necessary to keep a certain degree of looseness, and not too short, so that the upper of the leather shoes can be covered as well. At the same time, always remember not to wear bib pants, young people wearing suspenders is very naive, very proud performance. In addition, sports pants, jeans, no matter what brand name, are not formal, not suitable for wearing during the interview. Too many socks in white socks are better for dark, but it is common to see some people wearing white socks, which will not appear in international business dresses. Dark socks should have no obvious patterns or patterns, and should not be worn with more transparent stockings. The shoes are black, not dirty, and the color of the new shoes is black. This is the most stable and safe color of white shirts and dark suits. Pay attention to the regular shoe shine and keep the upper clean and bright. Some students, although they bought the shoes very well, but did not pay attention to wiping, the shoes look gray-faced during the interview, and the suit is very uncoordinated, which will make the hiring manager feel that the candidates are careless and informal. Also, it is important to note that you should never wear new shoes until the day of the interview, because the new shoes will be very uncomfortable for the first time, and the limping will make you mistakenly believe that you have leg problems. . It is a good idea for a briefcase to carry a computer bag that does not have a computer with a boy, but pay attention to the computer bag. If you don't use a computer, you don't have to put your computer in the bag, carry a heavy computer, and the whole person will be inflexible and not lean. 2 Civilized courtesy and not paying attention to civility and courtesy is one of the important reasons for the failure of the interview. The basic etiquette is indispensable, civilized courtesy, and courtesy is a reflection of the quality of a person and a symbol of personality. Therefore, you should pay attention to the interview: There must be a waiting time before starting the interview. Don't walk around waiting for the interview. You should not look outside the examination room. The conversation between the candidates should also reduce the volume as much as possible. Avoid influencing others to try or think. Do not rush into the interview room, the candidate must first gently knock on the door, get permission from the main examination palace before entering the room. When entering the room, don't look into the room first, but enter the whole body together. After entering the room, face the examiner, gently close the door, then slowly turn to face the examiner; smile to the examiner and say "you A greeting such as "good" creates a harmonious atmosphere between the examiner and you: If the examiner does not reach out, you should not reach out and shake hands with each other; if the examiner takes the initiative to reach out, he will be firm. A gentle handshake; don't rush to sit down when the examiner does not ask you to sit down. Please sit down, don't call for a chill, you should say "thank you"; remember each examiner's name and title as much as possible, don't make a mistake; look at the other person sincerely during the interview, indicating that he is interested in his words You must never look around, be absent-minded, don't stop watching the watch; pay attention to the eye contact of the examiner. Answer the question to be clear and sound, but the sound size is moderate, but don't be too sudden, the answer should be complete, you can't hesitate, you can't use the mantra; you should talk to the examiner when you talk. If there are several examiners, look at the chief or the middle, and also take into account other examiners; pay attention to the use of honorific words, such as "you", "please", etc., the common sayings on the streets of the market should be avoided as much as possible to avoid being Think that the oil chamber is slippery; don't just interrupt the examiner's speech, or argue with the examiner about a certain problem, unless there are very important reasons; don't include anything in the mouth, don't smoke; don't be uneasy before the examiner ends the interview. The eagerness to leave or to go to a date; the examiner indicates that at the end of the interview, smile, stand up, thank you, say "goodbye", do not need to take the initiative to reach out to shake hands; when going out to push the door or pull the door, turn to face The examiner, say "thank you, goodbye", let the first and the first go out, then gently close the door; if you enter the interview room, a secretary or receptionist will receive you, and when you leave, also go to him or her Acknowledgements. 3 The success of the expression interview is very related to the expression. In the interview process, the candidates should be relaxed, natural and calm, giving people a feeling of harmony and refreshment. Need to pay attention: Be natural when entering the door, don't be nervous or panic; always have a smile, humility and enthusiasm during the interview. Show a warm, cheerful, generous, optimistic state of mind; don't frown or show no expression for no reason; don't stare at each other, don't be blind, careless, and your eyes should fall on the nose of the examiner. Keep contact and avoid rudeness; when the other party asks questions, don't look around, otherwise the examiner will mistakenly believe that you lack sincerity and interest: Don't be tired, yawn, and must stay well enough the day before the test; Don't peek at the examiner's desk, manuscript paper and notes; When the interview is successful, don't be overjoyed and clap your hands; as a candidate, you should not only pay attention to what the examiner is saying, but also pay attention to the changes of the examiner's expression. In order to accurately grasp the speaker's thoughts and feelings; in order to attract the listener's attention, make the speech vivid and enhance the appeal, you can add some gestures in the speech, but the action should not be too big, not to dance and use fingers Refers to people; when speaking, you must not face the expression of wine and whisper, in an attempt Himself to please the other. This can only reduce your personality. Only by holding an attitude that is not humble can you gain the trust of the other party. 4 Behavior and manners reflect the cultivation and demeanor of a person. The behavior of vulgarity and habits will cause one to lose affinity, and the stability of the party will be generally welcomed by people. In front of unfamiliar examiners, postures such as sitting, standing, and walking are correct and elegant, and they are mature and solemn. They not only reflect the unique temperament of young people, but also give people the impression of being educated, knowledgeable, and polite. Love. Specifically, the following points are worth noting: There is activity. When walking, the body should be upright, the eyes should look straight ahead, and the legs alternately move forward in a rhythm, and walk roughly on a straight line of equal width. Both arms swing naturally on both sides of the body, and the swing amplitude should not be too large. Footsteps should be controlled, do not drag on both feet. If the body has the habit of leaning forward, leaning backwards or swinging sideways when walking, or the two toes are walking in the shape of a figure on the inside or the outside, it is a non-standard and unsightly manner; "The station has a standing phase." Standing should be straight, head, neck, body and legs should be perpendicular to the ground, the shoulders are level, the arms and hands are hanging down on both sides of the body, the eyes are straight ahead, the mouth is naturally closed: the feet are aligned The distance between the toes is preferably no more than one foot. If the fork is too open, it is unsightly. Do not put your hand in your trouser pocket or cross your chest; "Sit with a seat." Sitting posture should be correct. Sitting in the seat designated by the examiner, do not move the position of the chair that has been arranged. When there is no rely on the back, the upper body should lean forward slightly, the head is straight, and the eyes are flat; the knees are close together, the two arms are naturally drooping, and the two hands are placed on their own legs, and the two feet naturally land. When there is a reliance on the back, you can't arbitrarily lean your head backwards, which looks very lazy. After sitting, you can't shake on both sides, or one leg on the other. The legs should be naturally close together, it is not appropriate to divide the legs very open, women should pay special attention to; "gesture should be less than too much" extra gestures, will leave a feeling of pretense, lack of conservation. Repeatingly fiddling with your fingers, either moving the joints, or squeaking, or clenching your fists, or moving your fingers, often gives people a feeling of boredom that is unacceptable. When communicating, some gestures can be offensive and seriously affect the image. For example, when the public scalp, rubbing ears, blowing nose, biting nails, fingers scribbling on the table. Avoid some unnecessary little tricks. The small movements of various parts of the body often distract the examiner and even disgust them. The following actions are all necessary: ​​play with clothes, hairpins, lighters, cigarette boxes, pens, paper, objects, and other distracting items; play with your fingers; rub your nails; scratch your hair; scratch your scalp; The Erlang legs are shaking; use the feet to hit the ground; the two objects support the chin; cover the mouth with your hands while talking; swing the calves and so on. Play with your fingers. 5, the details of the haircut often haircut, hair left too long will give people the impression of not enough to cheer. Of course, some people's hair is poor in natural conditions and difficult to organize. These students can use some hair care products such as mousse, hair cream, shaping water, etc., but also pay attention to their different effects. For example, some brands of stereotyped water have different strengths of the stereotypes, too low level will not control the hair style, morning stereotypes, no afternoon, the intensity level is too high will make the hair like a steel wire. Before using hair care products, you can use a hair dryer, and the effect of drying and setting is good. In addition, you can ask the hairdresser for some common knowledge and precautions when doing haircuts, or go to the barbershop for care and stereotypes before the interview. As for hairstyles, the most common one is split, but the middle score is rare. Although everyone has their own specific situation, some people think that they are suitable for the haircut of the middle score, but in fact most of the successful candidates, the bosses and managers of Chinese and foreign companies are not the haircut of the middle. Therefore, in order to insure, do not leave a haircut at least during the interview. In addition to splitting, some people will stay flat. Although the flat head seems to be spiritual, it should not be too short, otherwise it will not be mature enough. Do not leave a beard with your beard and keep your cheeks clean. In general, adult men should insist on shaving their beard every morning. However, if some students have never shaved their beards, and the delicate hairs are neither long nor chaotic, they do not have to be forced, lest they should grow up like a mushroom, and they have to go to shave every day. Many people with nose hair pay attention to the beard but miss the nose hair, while others or students are often embarrassed to remind him, usually should pay more attention, especially in the mirror before the interview, do a self-examination. Bad breath Some people have a lot of speech and bad breath. If someone gives you feedback on this situation, you should pay more attention to it and take some measures. For example, take a chewing gum during the interview and eat a slice half an hour before the interview to keep the mouth fresh, but you must not have chewing gum in the mouth before the interview, don't swear chewing gum to enter the interview. Also be careful not to eat some odorous foods such as garlic before the interview, otherwise the mouthfulness does not seem to respect others. Body language eyes on the six roads: your eyes will communicate with each other from time to time. Foreign etiquette books are often accurate to "see a certain position on the nose of the other party or how many millimeters under the glasses", which is a bit too precise, saying "looking at each other's eyes" in general. However, he must not stare at others and look at it. This will make him think that you are "full of affection" to him, or that he has "deep hatred" with him, which makes him feel very uncomfortable. If more than one person is present, you should always look at other people with your eyes to show respect and equality. Listening to all directions: Active and active listeners The best sales people are often not screaming, but actively listening. The examiner does not want the interviewer to be as deep and faceless as a wooden pile. When the interviewer listens to the other party, he or she must make a nod of consent from time to time, indicating that he or she is listening, or is paying attention. At the same time, we must also have a smile, of course, it is not appropriate to laugh too stiff, to be from the heart. If the hiring manager speaks more during the interview, he is interested in you and is willing to introduce you to the situation and communicate passionately. However, many students mistakenly believe that only speaking is the best sale. They often rush to talk or interrupt each other's speech. These are very polite expressions that will make them passive and lose more words. Stable as Taishan: Sitting only two-thirds of the sitting position during the interview, there are two extremes that are not desirable. First, the whole body fell on the back of the chair, and the second was to sit on the side of the chair. Just as there are flowers, sitting also has a seat: sitting down means contempt, it doesn't matter; sitting less means nervousness, like sitting on a needle felt; sitting down means paying attention and focusing. During the interview, don't sit close to the back of the chair, don't sit full, and lean forward when you sit down. One shows that you are sitting very stable, full of confidence, not losing your weight because you lean forward, and planting it down; secondly, you prove that you are not too relaxed to lean on the back of the chair, not to use the office as a teahouse. But it is not advisable to sit too little. Sitting on the fifth of a chair means you have to support your weight almost by your own legs. This is an extremely tense performance, and will also attract the attention of the interviewer. He does not want you to sit on the chair and get a concussion from the back of the chair. It is generally better to sit two-thirds of the chair. It can make you feel free to respond to the examiner's questions, and not let you relax too much, forgetting your own intentions. I suggest that you contact the society a lot, observe the sitting posture of the calm person, and go back to the house and the bedroom to practice a little, improve the sitting position, and don't let the chair drag the hind legs. Usually during the interview, someone will give you a glass of water in a plastic cup or paper cup. These cups are lighter and don't give you too much water, and you tend to be nervous when you interview, and accidentally knocking down the cup is inevitable. If your cup is not in the right position, it is easy to spill the water. Once the water was sprinkled, my heart panicked. It was not incoherent. It was a mess, and it could not be adjusted for a long time. Although the other party usually performs very well, it will leave you with the impression of being flustered and uneasy, so be very careful. It’s okay to put the cup a little farther and drink it without drinking water. Some people left, and when they saw that they were full of a glass of water, they felt embarrassed and sipped a few big mouths. This is not necessary. "Only" requirements If the recruiter asks you what to drink or asks you to make a choice, you must answer it clearly, which will make you think. The most taboo is: "Which, you decide." What's more, he is also smart, thinking that the answer is very polite. “Casually” is a very bad way to answer. Some companies frown when they hear these two words. In addition, when we are recruiting, we are very reluctant to be asked by the party who asked for comments, "just, you decide." On the one hand, this makes us not know how to be good, how can we meet your "casual" requirements? On the other hand, we also don't like this kind of unsuccessful candidates. This kind of person will waste everyone's time and reduce work efficiency in future cooperation. The voiceless and vocal form language should check its own words and deeds from time to time, and be good at observing the words and seeing the truth. For example, if you talk too much, you should pay attention to whether the recruiter is tired or absent-minded. If so, you will be on the brink and quickly give the voice to the other party. Source: China Examination Online

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