Corporate work report

Face the past, face the reality, look to the future

Promote steady and healthy development of the company

——04 work report

All staff comrades:

In order to better complete the task of the year 2004, overcome the negative effects, mobilize all positive factors, and lightly move forward quickly. I want to talk about "How to correctly understand the impact of the changes in the equity of the ** group on the company" before summarizing the work in 2003 and arranging the work in 2004; "How to face the past"; "How to face the reality and other issues." In order to help us to unify our understanding, unify our thinking, and do our best in the future.

First, a correct understanding of the impact of the changes in the ** group equity

** After the changes in the shareholding of the group, we have the following aspects.

First, due to changes in equity, the change in shareholder rankings and the loss of the position of the second largest shareholder, the company became the largest shareholder. In this way, the entire ** group will be changed from a collective enterprise holding to a private enterprise holding, and the chairman's translocation is even more important in the title. The changes in the core layer will inevitably bring about changes in the group-owned enterprises. This is undoubted. It is not easy to turn this corner quickly. This is an impact.

Second, I am worried that enterprises will be directly taken over by the existing major shareholders, and the existing economic system and operation mechanism will be reformed and the personnel will be reduced, so that our survival base will be lost and the rice bowl will not be saved. The people with this mentality account for a large part of the employees. proportion. That is, at all levels of cadres, including the headquarters leadership, there is also a wait-and-wait attitude. I hope that the new board of directors will be held and the new chairman will be created to avoid the guiding ideology, ideas and practices of the work. The conflict on. Therefore, in the work of 2003, it shows loose, negative and lack of enterprising spirit, which has greatly delayed the pace of enterprise development. At this point, it should be said that our leadership is responsible. This is also an impact.

Third, due to the above reasons, the prospects for the company and the future of the individual are pessimistic and disappointing. This kind of emotion is not eliminated, let it spread, and the consequences of it are terrible. It will make our goals lost, work negative, will make the team lose the strict organization and discipline, so that the company loses the cohesiveness that has formed.

Therefore, eliminating these effects is necessary for us to do our work in 2004.

Here I want to tell you that in the case of joint-stock companies, the transfer of equity is a common and unusual thing. Nothing can be fussed, but the change in equity does have a certain impact on us. This is mainly the holding company. From state-owned to private, this change in nature will inevitably bring about changes in the operation of our company. We cannot control and interfere in this matter, which means that we are both unpredictable and helpless. The reality we have to face. It must be acknowledged that it is the beginning of the transformation of the economic system and operating mechanism. Private is the choice we must accept. This is the future direction of the enterprise.

Second, how to face up to yesterday

** Yesterday was wonderful and desirable. Especially in the 10 years from 1993 to the present, because we always adhere to the direction of pioneering and innovation and market-oriented operation, high starting point operation and extraordinary development, we have embarked on a road of continuous improvement beyond self. In the past 10 years, through tenacious efforts and unremitting efforts, the company has achieved five historic leaps.

So far, no matter industrial production materials, electronics or computer operations, it is the largest in terms of the city, with the largest number of products, the largest share, and the largest external influence. It can be said that not only has stood firm in the heel, but also stood the tide and has withstood the test of the market and won the market. Our company has become a city-level advanced unit with high visibility, strong radiation ability, and relatively influential and reputation in the province. It has been awarded a two-star market by the Provincial Administration of Industry and Commerce. The application for the three-star market has been completed and passed. The inspection and acceptance of the Provincial Administration for Industry and Commerce has become the highest-priced market in the city.

In order to realize the five-time leap of the enterprise, we have made great efforts in the innovation of the system; in the innovation of management; in the innovation of management, we have done a lot of work, thus ensuring the smooth realization of the five times.

Therefore, I would like to review the history of the development of this decade. Therefore, we must revisit these five leaps in the development of enterprises because this glory was jointly created by all our employees. We have worked hard on this fertile ground of hope. There is sweat that we shed. History can't be forgotten. We can walk from scratch in the exploration, from the small to the big through the 10 years of wind and rain, we can also seize the opportunity to the future. To face up to the purpose of the past is to inspire us to move forward toward new goals without hesitation. Based on this, I think, we have no reason to be pessimistic and disappointed, there is no reason to do nothing, there is no reason to stagnate, the best choice: fast horses can not whip down, but now step by step, the future road is good.

Third, how to face the ** today

** Today is brilliant and worthy of our pride. Because we are the only successful listed company in the national *** system, it is the largest profit and tax account in the commercial system of the city. It has the largest computer and electronic market in the province, and the annual profit realized by the province's ** system 80 %, it can be said that the status quo of our company is already at the peak of development. However, economic activities are regular in the course of its operation. No company will always show an upward trend in production and management. It is inevitable that there will be ups and downs. Therefore, we cannot but see the crisis that emerged behind a Yangge dance. To make our minds clear and face the gaps and existing problems in the face of reality, this is very beneficial for us to keep the enterprise running at its peak.

So, what is the current situation of our company in the current situation?

First, the external and internal environment in which the company is located is not good, and the situation is severe. Judging from the giant view, because the city belongs to the old industrial city, the burden is heavy, the transformation is slow, and the economy is underdeveloped. Therefore, the industry is difficult to rise, the popularity is not strong, the number of laid-off workers is high, and the purchasing power is low. The lag of the primary industry has caused the development of commercial circulation enterprises to be slow. This is the external environment we are facing. Microscopically, there are many markets, many competitors, and the outflow of domestic sales has caused capital outflows. The cost has increased and the gross profit has decreased sharply. The direct consequence of this is necessarily the decline in sales and the meager profit, resulting in the operation of the indebted business of the lack of operating strength. Shut down. This is the internal environment we are facing.

Second, after two impacts of equity transfer, the loss of shareholder status, the formation of “wage earners”, the situation faced by employees is severe and irreversible. In the ranking of ownership, we have dropped from the second to the fifth, with 13.73 million shares, and have sold 8.73 million shares. The remaining 5 million shares have existed in name only, and we have become true proletarians. In administrative relations, our destiny is in the hands of the board of directors. In other words, the status of the headquarters in the entire ** group has undergone a qualitative change. In terms of identity, we have experienced several changes in the employees of state-owned enterprises, employees of joint-stock enterprises, enterprise employees controlled by state-owned enterprises after listing, and the ultimate private enterprise holding “wage earners”. The impact of the change in the ranking of shares and the holding of private enterprise holdings has a great impact on us.

Third, the overall quality of employees is hard to keep up with the rapid development.

The enthusiasm of employees is mainly reflected in the concept and knowledge. The problem of concept is already an old problem, but the old problem can never be solved. That is, the phenomenon of rigid thinking, obedience, obedience, satisfying the status quo and not seeking progress still exists. The specific performance is that there is no way to attract investment. If you encounter problems, you have no choice but to reduce the rent. Work is pushed, there is no number in my heart, push it, move it, you can say that there is no life in the eyes, you want to make some money when you do some work, a newspaper flips over and over to see it, and drinks alcohol during working hours. The second is the knowledge problem. There is only a poor knowledge of the existing employees in our headquarters. There are only 4 university students who have graduated from formal universities. After that, they have 3 college students who have earned their own university education. There are 27 people with a college degree or above in a regular school. In the economic series, there are 1 senior, 10 middle-level, and 17 under the assistant. That is to say, college graduates or above account for more than 20% of the number of employees. The economic title accounts for only 10% of the total. This ratio seems to be ok in the ** system, but the gap between the company and the listed company is large, and it cannot adapt to the needs of the rapid development. In addition, the age of our employees Still too big, far from the requirements of the board of directors.

Fourth, the business strength of the business is weak, it is difficult to resist risks, and it is not commensurate with the development of the market, especially the home appliance city. There are more than 1,000 households operating in our market, which are divided according to the operation, general and poor, with a ratio of 15:40:45; according to the profits obtained, they are 9:3: negative. In this proportion, the production data management and computer business operators are relatively better, and the electronics and home appliance business operators still do not reach the above ratio. In other words, based on the above figures, only the operations of nearly 150 households can continue to develop. More than 400 households can maintain food and clothing, and they are in a state of low profit and no loss. Nearly half of the households In the bleak business, earning expenses is a big obstacle, it is difficult to talk about profit. It is a big contrast to the size, popularity and radiation capacity of our market. It also reflects that the foundation on which we live is not yet strong and lacks the necessary anti-risk ability.

Fifth, there are still problems in the internal management of enterprises, which restricts the development of enterprises.

The management problems are mainly reflected in the lag of the system, mechanism and management concept, the coordination between departments and parts, the effective connection of work, the deviation of contract execution, hospitality, travel expenses and repair costs. In the effective control of variable costs such as water and electricity, the implementation of existing rules and regulations, the gradual weakening of corporate cohesion. Such management problems can also be cited. From the situation reflected, it shows that we have no horizontal to vertical, vertical and lack of strength in management, and also indicate that management lag has become a constraint and hinder enterprise development. An important reason. To solve this problem, we must get it on the agenda. Otherwise, it will be impossible to talk about the innovation of the enterprise and the development of the enterprise. It is an empty talk.

Of course, the current gaps and problems in enterprises are not only these five aspects, but the problems in these five aspects are more prominent and urgently need to be resolved. To solve these problems, I think we should proceed from the following aspects

Comrades: The year 2004 has already begun. With the introduction and implementation of the policy of supporting the old industrial base by the central government, the economic environment we face is better than that of the previous years. This is an opportunity and a challenge. We must grasp this history well. Opportunity, we must take the work of 2004 from the following aspects.

In 2004, our overall work objectives are: continue to consolidate the foundation of asset leasing, strengthen the leading position of real estate development, activate property company management, strengthen corporate culture construction, service standards, management level, and operational efficiency. Form an atmosphere of small management and big management.

The annual rental income was 1016, the real estate sales were 6.96 million yuan, and the property charges were 1,331,300 yuan. The total cost is 13.86 million yuan, and strive to save 400,000 yuan on the basis of 2003.

In order to fully accomplish the 2004 work objectives of the headquarters, we must focus on the following work.

First, focus on highlighting key points and grasp the cultivation and improvement of core competence of enterprises.

The core competence of an enterprise is the core competitiveness of an enterprise. It is the root of the competitive advantage of an enterprise. Any enterprise with vitality and promising future is supported and developed by its core competitiveness without exception. Our core competitiveness lies in asset leasing. Therefore, we must improve the management capability, innovation capability and service level of asset leasing operations, so that asset leasing operations truly become the support point for the survival and development of enterprises.

First, as far as the overall market is concerned, it is necessary to develop innovative business models.

In the increasingly fierce market competition, how to break through the traditional market business model and take the road to innovation is a problem we should pay attention to now. "Building a market, bringing a living enterprise, invigorating one economy, and getting rich people" is the consensus of all of us. In the market for more than a decade, our business scale, category, radiation capacity, and transaction amount have been greatly developed. As a place to do, we should calmly analyze the market today, find the breakthrough point of market development, and accurately define the positioning of the company's brand in the market.

At present, our market, the booth-intensive layout of the transaction dominates, lack of good business and shopping environment, can not meet the image display and sales of a large number of operators with operational strength, thus restricting the development of the market. At present, most of our markets are composed of various economic components, focusing on immediate interests, neglecting long-term development interests, and the phenomenon of heavy charges, light management and services is more prominent, which inevitably leads to uneven management standards and service measures, hindering the market. Development and business development. At the same time, we have disordered business categories in the same market, and the segmentation of consumer groups is unclear. A considerable number of operators have low levels, and the quality of goods is uneven. Many counterfeit and shoddy goods are flooding the market. Individual operators lack the quality of doing business with integrity, and do not talk about integrity management. The phenomenon affects the credibility of the market to varying degrees.

After China's accession to the WTO, daily necessities, industrial supplies, and home appliances have begun to flood into the domestic market. Most of the products will seek excellent agents or establish large supermarkets and chain operators in an internationally operated way. The traditional market will face severe challenges as well as development opportunities. Therefore, I think that as a venue, we only need to adjust the market structure, build a good market platform, attach importance to cultivating a group of excellent agents, and establish a group of brand management institutions with good reputation, giving the market a brand-new management concept and market. Only will it usher in a new tomorrow.

Here, the business year of this year's shopping malls will continue to adhere to four basic principles: zero distance service, zero defect management, zero risk of shopping, zero complaints after sale. In the specific work, it is necessary to highlight the professional market segmentation and establish a new business structure. Here, the market positioning is required to be accurate, the business model is novel, the service measures are perfect, and the management system is standardized. It can also be said that it is the overall work goal of the mall.

First, develop accurate market positioning. On the basis of earnest analysis of the market situation, highlighting the professional characteristics and forming a consumer highlight. Efforts are being made to cultivate a number of products with considerable market development prospects. Famous products are at least provincial level. It is necessary to establish this management concept and make unremitting efforts to generate greater influence among manufacturers and resident dealers.

Second, we must establish a new business structure and give full play to the multi-functional role of the market. In order to meet the needs of the development of modern commerce and trade circulation, to meet the needs of a large number of business distribution and business strength of the total distribution, the overall agent business development, completely change the traditional market business model, the mall is built for product display, distribution, information release , intermediary services, logistics and distribution as one of the business platform.

Third, we must establish a strict access system, strictly control market access, and shape a new image of the market. The establishment of brand malls and business concepts can be implemented, and strict entry of the operating brand is the basic principle of stable development of enterprises. It is necessary to carry out the legality and validity of the industrial and commercial license, tax registration certificate, product registration trademark, recent product quality inspection report and general distribution authorization certificate provided by the entry operators in accordance with the State Trademark Law, the Product Quality Law and relevant regulations. Strict review. At the same time, the "Measures for the Implementation and Management of Brand Commodities" should be formulated to effectively maintain the good reputation of the brand market and prevent counterfeit and shoddy products from entering the mall. This is an important difference from the management methods of traditional malls.

Fourth, the implementation of integrity management, the establishment of the first compensation system. In order to maintain the good reputation of the brand mall and the legitimate rights and interests of consumers, it is necessary to vigorously carry out publicity and education activities on business, business, and integrity in the mall, and constantly improve the legal and moral awareness of the operators. The mall should establish a product quality first compensation system, and collect a certain amount of commodity quality credit guarantee from the operators. Once the goods purchased by the consumers have quality problems, the mall directly pays the consumers directly to avoid the direct dispute between the consumers and the operators. The phenomenon.

Fifth, we must pay attention to training a group of excellent distribution agents. It is necessary to pay attention to the training of market marketing knowledge of mall operators. In the case of the opportunity to invite business school professors, trademark management experts in the industrial and commercial departments, and marketing experts in the senior market, come to the mall for special lectures on marketing, laws and regulations, etc. In 2004, work one or two times to develop a plan. . From the theory to the actual system training, this will play an important role in promoting the management of the market marketing of operators and adapting to the needs of market management.

Second, the key work objective of the mall marketing department is to do a good job in attracting investment and make a market, to ensure that the value of the mall's assets is preserved and value-added so that the effective area can be maximized. The occupancy rate should reach 98% or more, and the rent should be fully collected. The marketing department is the core of the three lines of the mall and is the total chain of the mall's economic growth. To this end, the marketing department in 2004 must spend a lot of effort to grasp the mall's investment and market, to provide guarantee for the development of the mall. In terms of the way of working, the first is to give the power of "all". Form a situation in which all employees "invest in business, discuss business, think business, and do business". Second, we must focus on large-scale projects and work hard on scale investment. We must pay attention to the introduction of product projects and businesses with strong regional driving power, strong strength and good market prospects. It is necessary to change from the number of recruiting and attracting merchants to the quality of re-investors, and to get better from the source. Make the market stronger. It is necessary to pay attention to the reserve work of the industry. In 2004, the industry household reserve index is 200, and the mall is required to implement the indicator downward. In the creation of the market, we must overcome the ideology of arrogance, work harder and harder, correct the misunderstanding that we can't do a good job in making the market without investing, and advocate the spirit of making the city without investment or investment. In terms of management methods, we must innovate. At this point, the Shengli Hall has taken an important step and implemented the bidding and bidding. This is of great significance in the leasing of assets. Therefore, in the case of conditions in 2004, this practice should be promoted, so that the phenomenon of multi-family joint renting and second-hand subletting as the second boss loses the soil and conditions. Of course, in the specific implementation process, we must base ourselves on the conditions of the site and operate under the premise of stability. However, this is a direction that should be taken seriously and included in the agenda. The marketing department must also combine the characteristics of each professional market to effectively carry out various promotional and promotional activities to achieve a targeted goal. In particular, we must emphasize that in this reform, the establishment of the marketing department in the mall is to completely change the fees charged by the toll collectors and not to attract investment. It is necessary to closely combine the wages of the toll collectors with the investment, and to promote the spirit of courage and hardship. I think that I can do everything possible, and I have to eat a lot of hardships. I don’t hesitate to talk a thousand words, so I can do a good job in attracting investment. At the same time, we must earnestly do a good job in the selection of the "leading enterprises." In 2004, the "leading enterprise" selection criteria and standards hope that you should seriously study again. What is the current level of business management in our industry? Determine whether the annual transaction amount is one million. Is it appropriate now? What should we do in the cultivation of “leading companies”? I can't say that we don't care about giving them some preferential policies. How is the effect? Has it developed? How much do we have? All of this requires us to treat this work with a pragmatic spirit. In 2004, the mall in the "leading enterprise" selection tree, the original tree enterprises to come up with the goal of improvement, this year's new training tree indicators to the mall to reach 9 households. At the same time, the marketing department should not miss the opportunity to do a good job in the development and research of the mall. In 2004, the focus was on the transformation of the coal construction company and the West Hall.

Third, the key work objectives of the mall service department should be placed on the satisfaction of the business and the energy saving of the mall. We must pay close attention to three links and strengthen service measures. First, it is worrying for the business owners and is responsible for their operations. In order to ensure that the business of the mall is booming, we should pay attention to the support of the poor business operators, find out the unstable factors, help them analyze the market situation, master the business skills, and provide them with information services to enhance the confidence of the business. Promote business operations and achieve business satisfaction. The second is to improve the supporting services, and create a first-class business environment for the business owners based on the principle of less investment and more work. It is necessary to gradually explore the establishment of a logistics distribution system to put the service system on a modern management track. The third is to provide advertising services to the industry, to make full use of the "China ** website", so that the industry can directly receive high-speed, fast online information, so that the mall's business quality has a qualitative leap. In short, the service should be freed from the fact that the industry needs our facilities requirements, and we must broaden our perspective and pursue new service areas.

Fourth, the work of the mall management department should be based on the orderly operation of the market, the market environment is elegant, and the various systems are rigorous and effective. In a word: it is necessary to scientifically manage, standardize operations, responsibilities to people, and implement results. First, we must enrich and improve a set of scientific and standardized, practical and practical "market management measures" to maintain the normal trading order and business behavior of the mall. The second is to give full play to the role of the market management committee. The third is to do a good job of coordination with relevant functional departments. Fourth, in 2004, we must completely solve the problem of dirty, chaotic and poor headquarters, and the traffic should be guaranteed to be smooth, the health should be up to standard, and the order should be orderly. In the hospital, it is necessary to make clear regulations. After the whole hospital is closed, no one is allowed to stay here in the halls or in the hospital. Here is a sentence, the management department administrators, your job is the first line, you should always see your figure in every corner of the mall, you can not always sit in the office, you should always patrol the market, so that you can master First-hand materials to deal with various problems in a timely manner.

The above is proposed for the actual situation of the mall, especially after the reform this year, how the three lines of the mall work can be organically integrated, and must be carefully studied.

Second, the property management company will be in the process of standardization management in 2004.

This year, we merged the security office with the property management company to integrate security and property management, complete the property management system, and enrich the management functions. Then, the property management company's work in 2004 is to actively declare the identification of the ISO9002 international standardization system. This will enable our company to enter the track of standardized management and lay a solid foundation for undertaking large-scale property projects in the future. Second, it is necessary to carefully organize the staff's study and training on the Property Management Regulations during the year so that each employee can know the law, understand the law, use legal weapons to do specific work, and grasp the proportions in the actual work and properly handle them properly. Every dispute. Third, it is necessary to calculate the detailed management fee of the outlets sold by the Ministry of Finance with the cost. It is necessary to formulate a reasonable price acceptable to the industry and submit it to the Price Monitoring Center of the Provincial Price Bureau for approval. The charging work is legalized. Fourth, we must do a good job in the acceptance, takeover, and entry of the Songbei commercial and residential buildings. We will sign a heat contract, a fee agreement, and a household contract when we enter the household, so that one household and one file can be classified. The fifth is to strictly control the expenditure of expenses, to play the glorious tradition of diligence and housekeeping, to repair the old and the waste, and not to spend money on it. Property charges are the key to a property company and must be calculated according to the various fees and charges that should be collected in the current year. At the same time, to ensure the safe operation of various equipment and facilities, all kinds of repairs and maintenance are completed on time, and serve the mall and property owners. Sixth, it is necessary to further strengthen the four-defense safety work centered on fire prevention, strengthen the fire prevention and education work of employees, and ensure that there is no major fire accident at the headquarters in 2004. Smoking Problem

Real estate companies must do their best to develop new projects. We must also do a good job in the sales of the third phase of development, and the sales plan of 6.96 million yuan must be completed.

Third, the headquarters logistics should give full play to the supervision and management functions.

Finance Department: We must continue to improve the financial management system, strengthen the role of financial management in enterprise management, establish a strict internal control system, form a more stringent internal containment, no blind spots in management, and all types of contracts signed. Current and future payments must be reported to the Finance Department for filing. We must continue to increase revenues and reduce expenditures, truly lead the promotion of all employees, and vigorously reduce various variable costs, and strive to save 400,000 yuan on the basis of the 2003 expenses.

Department of Administrative Affairs: The implementation of the work order system this year means that in order to facilitate the work links between the various departments within the headquarters, the work is more standardized, and the headquarters requires the unified use of the “memorandum”. This work contact list includes the internal work ordering number, the sending department, the contact department, the summary of the problem to be explained, the “CC”, the “body”, and the required expression. “Reply comments” and “Process results”, return to the sender to fill out. As a complete record of the event, it is stored by the sender. In short, the contents of the work contact list should be fully filled out, reflecting the subjectivity, integrity and normativeness of the work.

In order to implement the headquarters work, the headquarters set up a supervision and inspection leading group, the team leader: ***, deputy leader: ***, ***. The members are composed of the administrative affairs department and the finance department, and the office is located in the administrative affairs department. Its duties are to exercise routine supervision and inspection of the departments under its headquarters on plans, arrangements, objectives, and implementation of work. The full-time work of the headquarters will implement a system of accountability. The content and responsibility of each department's work in each link must be implemented. After the meeting, the administrative affairs department will take out the supervision and inspection standards of the headquarters.

We all know that a company, from small to large, then strong, not only needs time to hone, but also the result of multiple "forces" at the same time. Recognizing and making full use of these "powers" can help enterprises find the fulcrum of "power" and achieve qualitative leap and leapfrog development.

We must fully understand what is the corporate culture and what is its connotation? Only with a clear understanding of understanding and understanding can we find the driving force and direction of enterprise development. Therefore, since we have proposed the culture of Pei Shu, we must

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