Summary of the "Four-Five" Law Work of the Real Estate Trading Center in 2019

In 2005, it was a crucial year for the realization of the "10th Five-Year Plan" and an important year for fully implementing the spirit of the 16th Party Congress, deepening reform, expanding opening up, and promoting development. In the past six months, according to the overall deployment of the comprehensive management of social security in our bureau, our center has conscientiously implemented the requirements of the State Council of the People's Republic of China No. 421 issued by the Premier of Premier Wen Jiabao, “Regulations on Internal Security of Enterprises and Institutions”, closely focusing on “prevention-oriented, unit The comprehensive management policy of “responsible, highlighting key points, and ensuring safety” ensured the smooth progress of the two civilizations in the center.
First, to strengthen education and pay close attention to the two key issues to do a good job in comprehensive management, we must grasp the key points and be targeted. To this end, our center has started from the current situation of comprehensive management work for half a year, and has paid close attention to the following aspects:
1. Strengthen legal education. Strengthening legal education among employees is an important reason why our center has achieved good results in recent years. In order to increase the leadership of the legal education work, our center attaches great importance to the construction of institutions and teams. Every time we practice the law, our center will adjust or enrich the law-enforcement leadership and distribute it to all units in the form of files. This year is the fifth year of the national "Four-Five" legal education. At the same time, Premier Wen Jiabao issued the Order No. 421 of the State Council of the People's Republic of China, "Regulations on Internal Security of Enterprises and Institutions" was promulgated and implemented. In the past year, our center has adopted columns and blackboards. In the form of newspapers, videos and other forms of legal education, the study and implementation of the "Regulations on Internal Security of Enterprises and Institutions", the cadres at the deputy level or above in the center also participated in the "Four-Five" law-enforcement examination organized by the city. At the same time, our center also starts from strengthening the legal awareness of employees and improving the legal level of employees, closely combining the characteristics of the business work of the center, and often carries out the "Real Estate Law", "Administrative Measures on the Registration of Property Rights and Births" and "Marriage Law" for all employees. The study and training of laws, regulations and related policies such as the Inheritance Law, by inviting the Vice-Chancellor of the Municipal Party Committee, Gong Shuqing, the Vice-President of the Court, and the professional lawyers employed by the Center for many years, on the duties, tasks, laws and regulations of this advanced nature activity. The precautions were also given, and the newspapers and magazines such as the "Legal Daily" and the "Public Law Propaganda Materials" of the National Legal Affairs Office were also enlisted for daily legal education of cadres and workers. Only this year, our center has accumulatively submitted more than 1.5 thousand yuan of funds for the purchase of various legal textbooks. Through the above measures, the cadres and workers of the center have not only have a deeper understanding of the laws, regulations and related policies of the country, but also can consciously apply to work and life practices. From the past, they are not looking for people by law. "Change to the present" "I don't find someone according to law." Therefore, in recent years, there have been no violations of law and discipline in the central cadres and workers.
2. The maintenance center is stable. The report of the 16th National Congress of the Communist Party of China clearly pointed out: "To complete the heavy tasks of reform and development, we must maintain a long-term harmonious and stable social environment." Stability is an indispensable prerequisite for deepening reform and economic development. It can be said that maintaining stability is the common task of the entire party. As an important "window" of the municipal government, our center should also assume the responsibility of maintaining the city's social stability while maintaining its own stability. To this end, in the past six months, under the unified leadership of the Party Group, the Center has closely followed the departments and departments in accordance with the principle of “who is in charge and who is responsible”, and cooperated with each other to perform their duties and responsibilities. Opened a "safety net" to maintain political and public security. At the same time, the central party branch also requires all departments of the center to conduct a comprehensive review of the whole process of real estate transactions, real estate mortgages, real estate surveying and mapping, registration and certification, and find problems and deal with them in a timely manner, otherwise it will cause major responsibilities.
3. As the largest real estate transaction service window in the city, the center has always strictly adhered to the “Quality Service Window” standard since its establishment, and strives to build a high-level window with excellent business, excellent style and first-class service. In the education and study to maintain the advanced nature of party members, the whole center has made the work of registering real estate more specific, more detailed and closer to the people through top-down learning. The party members and cadres of the center took the lead in guiding the employees to strive for innovation and development, continue to promote service construction, vigorously improve service quality, enhance the quality of employees, and improve service levels. Actively deepen the important thinking of the "three represents." We will start from the inside of the window, strictly implement various rules and regulations, strengthen the service concept, and actively improve the service level. In the window, the study and education of civilized service was carried out, the civilized service term was revised, the timing and occasion of the use of terms were increased, and the greetings were sent to the customer, standing to explain and answer questions about the relevant matters, and actively Counseling, helping customers fill out the registration forms of housing property rights, and carried out more detailed and considerate business services.
In order to make the service work more thoughtful, more detailed, and closer to the people, Windows took the initiative to find the gap between itself and the inside, from the perspective of the public, set up a "convenient consultation desk" in the window to provide pure drinking water, writing pen, Reading glasses, carbon paper and ink pad, etc., as far as possible for the customer, provide all convenience. Some of the issues that came to be consulted and handled exceeded the problems outside the Windows business. They also patiently explained and guided the work and guided the staff to the relevant departments.
Windows closely focused on the theme of improving service quality and work efficiency. The procedures and procedures for reforming the certification were vigorously reformed, and some unnecessary approval procedures were cancelled. The merger simplified some procedures for signing and approving. As long as the customer's information is complete, ensure that the resident gets the ID within the promised time limit. At the same time, strictly abide by the provisions of the center, pay close attention to the management of the staff, and consciously accept the supervision of the center. The majority of party members and cadres consciously compare standards and strictly control their behavior. The Central Party Branch issued a consultation card for the education activities to maintain the advanced nature of the Communist Party members, humbly accepted the opinions and suggestions of the people, and actively accepted social supervision. Then organize all the staff to revisit various incorruptible laws and regulations, and carry out a big discussion on "How do people do what? How to use the right? How to enforce the law?", and guide the majority of party members and cadres to correctly treat and use every power in their hands, and count well. The four accounts of political account, family account, personal account, and economic account are self-respecting, self-love, and self-motivation. In addition, in combination with the characteristics of Windows, the implementation of the "alcoholism order", "smoking ban" and civilized language, first-question responsibility system, delay certificate and false testimony, etc., comprehensively and multi-layered the internal management of Windows, established Good image of diligence and integrity.
Work in conjunction with the center to achieve overall planning. The central party organization actively explores how to closely integrate advanced education with all kinds of work, and achieve "two mistakes, two promotion", not only must have a more "strong" voice in educational activities, but also need to be more "in practice". Bright" work image. The central window changes style and on-site service. As long as the customer has a need, no matter where or if it is a rest day, the party members insist on solving problems.
Second, seize the key points and achieve three breakthroughs. In the past few years, our center has always taken social security comprehensive management as an important part of spiritual civilization construction, and achieved “three breakthroughs” in the center.
1. A breakthrough has been achieved in solving the "hot spot" problem. The "hot spot" issue is the concentrated expression of the opinions of the people, the "focus" of social contradictions, and the difficulty and key to the comprehensive management of social security. For more than half a year, we have seized the "hot spots" and "difficulties" of the "conspicuous" and "difficult" issues of the commercial housing sales contract, such as the non-standard sales contract for commercial housing, the shortage of commercial housing, the chaotic real estate intermediary market, and the complicated procedures for real estate certification. The following four areas have been focused on: First, strictly implement and actively promote the use of the "Model Demonstration of Commercial Housing Contracts" jointly issued by the Provincial Construction Department and the Provincial Administration of Industry and Commerce, and the original use of commercial housing contract documents and self-made products before 2000. The contract and the text of the agreement shall be standardized in a timely manner; the second is to strictly implement the “Measures for the Management of Real Estate Surveying and Mapping” and the “Code for the Measurement of Real Estate”, further standardizing the measurement and area calculation methods for commercial housing, and in the process of registration and certification, the original development company directly provides The drawings and area were changed to the re-measurement and verification area by the surveying and mapping institute according to the national measurement specifications, effectively preventing the behavior of “small and short” in the sales process of commercial housing. Thirdly, the housing intermediation market in our city is mixed, and the intermediary does not speak. Reputation, publishing false information, hiring “room support” to earn black money, etc. In violation of laws and regulations, the Center attracts intermediaries with professional real estate brokerage qualifications to enter the market window, and provides professional communication, free services and honest service, thus providing a bridge for the masses of renters to rent and renting houses for rent; It is a great simplification of the procedures for issuing permits. In order to further activate the real estate market, facilitate people to apply for real estate transactions and housing ownership registration procedures, regulate market management, and improve work efficiency. The Center is guided by the Ministry of Construction and the Provincial Construction Department to simplify the procedures for real estate transactions and housing ownership registration. The spirit of the Opinions, the procedures for the registration of ownership, transfer and change of various types of houses, especially the registration of mortgages, have been simplified as far as possible within the statutory scope, and the processing time has been compressed as much as possible, and The content and duration of the change will adjust the original service commitment. If the initial registration is shortened from the original 15 days to 5 days; the transfer registration is shortened from the original 15 days to 10 days; the change registration is shortened from the original 10 days to 5 days; the mortgage registration is shortened by 3 days from the original 7 days, than the construction The time required by the Ministry was also shortened by 2 days. At the same time, in order to effectively reduce the transaction burden of the vast number of residents, the Center has also provided preferential treatment for some destitute households, laid-off workers and some difficult enterprises on the basis of strict implementation of the fees and fees approved by the provincial and municipal price departments. It has been welcomed by the majority of office units and the public.
2. A breakthrough was achieved in the construction of the comprehensive leadership group. The Central Social Security Comprehensive Governance Leading Group, as a staff member and assistant to the Bureau of Comprehensive Governance of the Bureau, has a major responsibility. Since the establishment of the center, we have attached great importance to the construction of comprehensive management organizations in this unit. We have not only established and improved the comprehensive management organizations such as the governance group, the polling group, and the fire protection team, but also the central comprehensive leadership group often combines the current public security situation with the actual situation of the unit. Work and study the comprehensive management of the deployment center. Whether it is a business meeting or a work meeting, the center leaders do not forget to emphasize the importance of comprehensive management. The Center for Comprehensive Management and the Comprehensive Management Office strengthened the ideological and theoretical cultivation in strict accordance with the requirements of the "three represents", and at the same time established and improved the various work systems for the standardized management of comprehensive management according to the requirements of the municipal and district comprehensive management committees. The comprehensive management work of the center has taken a big step towards the goal of standardization and institutionalization.
3. Achieved a breakthrough in the work of the service center. To do a good job in the comprehensive management of public security is, in the final analysis, paving the way for all the work carried out by the Center. In the past six months, the economic indicators of our center have been completed well. By the end of May, the center handled 3,398 real estate transactions with a construction area of ​​608,400 square meters.
Third, ensure the implementation, strengthen the four projects to implement the social security comprehensive management objectives, we have strengthened the "four projects" on the basis of consolidating the results of the previous years' comprehensive management work.
The first is the core project. That is, "the first-hand project." In the principle of "who is in charge and who is responsible", we must first make the party and government leaders stand on the front line of the comprehensive management work, and give full play to the core role of the branch and the role of the battle fortress. Secondly, we take the implementation of the leadership responsibility system as the leader, and require the responsible persons of all departments of the center to proceed from the heights of politics, party spirit, and principle, to realize the position, the work is in place, the measures are in place, and the party and government leaders are always responsible. The leaders in charge are fully committed, and all functional departments are working together on the leadership pattern of co-management. This year, our center signed the requirements for comprehensive management work with the bureau and combined with the actual situation of the comprehensive management work of our center. It was communicated to various departments at the work meeting of the center, and the central comprehensive management work was arranged in detail. The center has its own duties and responsibilities, so that the center's comprehensive management work has formed a sound and perfect network from top to bottom.
The second is the human project. The first thing to do well in the comprehensive management work is to do a good job in ideological and political work. Because people are in the first place in the productivity factor. The key to creating a good human project is to "cast a good soul." To this end, in the past six months, our center has always organized the staff, especially the party members and cadres, to study Deng Xiaoping Theory, maintain the advanced nature of the Communist Party members, and comprehensively and correctly understand and master the important thinking of the "Three Represents" as a fundamental education for employees. Vigorously strengthen the "four educations" for employees, namely, patriotism, team spirit, socialist "three senses" education; social morality, professional ethics, family virtues of "three virtues" education; outlook on life, world outlook and values" "Three Outlooks" education; "three industries" education of dedication, precision and entrepreneurship. Adhere to the use of scientific theories to arm the mind and improve the ideological and political theory of cadres and workers. In the course of study, we have carefully formulated the study plan, adhered to the implementation of the "three sessions and one lesson" learning system, and adopted a variety of effective forms such as concentrated discussion and decentralized learning. In learning, not only to update knowledge, update concepts, but more importantly, it can help employees to strengthen their ability to resist the erosion of various wrong ideas, and constantly improve their ability to understand, solve problems and grasp the law in the process of changing culture and environment. Due to the study of political theory and the targeted ideological and political work, the employees' ideological consciousness and political theory have been effectively improved, and they have been unified in the ideological, political, and operational aspects of the party's line, principles, and policies. In order to strengthen the management of the real estate industry and improve work efficiency, it provides a strong ideological and political guarantee.
The third is the remediation project. That is to take effective measures against the shortcomings of the central comprehensive management work, take the initiative to attack. In the spirit of spending money to buy peace, our center pays great attention to strengthening the infrastructure construction of comprehensive management, and builds a basic prevention facilities system of civil air defense, physical defense and technical defense. In view of the large number of personnel in the central office building and the difficulty of anti-theft, we mainly take the following precautions: First, check the installation of more than ten radio infrared alarms in the corridor, garage and financial room, and update them in time; It is to strengthen the management of the personnel entering and leaving the unit. The whole office building implements one entry and exit, and carefully investigates the suspicious personnel entering the central area. The third is to strengthen the management of the guards and duty personnel, strictly enforce the duty system, and insist on leadership. Through the above measures, it provides a reliable guarantee for the smooth development of the work of the center. According to preliminary statistics, in recent years, our center has accumulated more than 30,000 yuan in the prevention of facilities investment.
The fourth is image engineering. The image of a unit is an important indicator of the quality of a comprehensive management work and a prerequisite for the survival and development of the unit. The real estate management business performed by the center is an administrative management function carried out on behalf of the Construction Bureau and the municipal government. It is an important bridge and link between the party and the government to connect with the people. It is also the representative of the "three representatives" in the real estate industry. The specific performance of the fundamental interests. The image of the center directly affects the image of the bureau and even the government. The construction of the center and the party style will also directly affect the work style and party style of the bureau and even the government. In order to do a good job of "going the wind" and establish a new image of the industry, we have combined the city's educational activities to maintain the advanced nature of party members and the "double evaluation" work, mainly focusing on four aspects of work: First, to improve staff service awareness. The center requires the staff to keep in mind the party's purpose, and to be a good public servant, so that everyone can fully realize that our work is the most widely contacted with the society. The government's window unit, which has the closest content to the people's interests, is also the most direct. The most specific and cutting-edge positions, standardizing law enforcement behaviors and improving work style are not only the objectives of carrying out the "double evaluation" activities, but also the concrete manifestation of our "three represents" to maintain the advanced nature and loyalty practice of party members. To this end, the Center has created a comprehensive service-oriented window unit through a series of activities of “learning excellence” within the organization. For example, in the “Reconstruction of Style Discipline and Brand Service” activities carried out by the Municipal Construction Bureau in July last year, the transaction registration department of the Center and the real estate surveying and mapping year were “high in ideological quality, strong in style, honest and self-disciplined, and excellent in work performance”. And was rated as the overall "top ten brand service collective." In May of this year, the Construction Industry Committee won the title of “Excellent Unit” in the “Double Assessment” of the Center in 2004. On the eve of the "July 1" commemoration of the 84th anniversary of the founding of the Communist Party of China, combined with the current educational activities to maintain the advanced nature of party members, it was rated as "learning excellent party organization" by the Construction Workers Committee.
Through the ideological and political education. First, in conjunction with the educational activities to maintain the advanced nature of party members, all party members and cadres and central staff will be organized to carry out legal and policy issues such as the Real Estate Law, the Administrative Measures for the Registration of Property Rights and Births, the Marriage Law, and the Inheritance Law. Strong study and training, and invited the Vice-Chancellor of the Municipal Party Committee, Gong Shuqing, the Vice-President of the Court, and the professional lawyers employed by the Center for a long time to give lectures on the situational education, duties and tasks, laws and regulations, operational procedures, and precautions of the advanced nature activities. The overall situation is strong, the unit is good, the work is more efficient, the service attitude is more thoughtful, the appearance of the center has changed significantly, and the image of the center's civilized window has also been recognized by the general public and superiors. The second is to implement a public service system. To do a good job in the "double evaluation" work, the core is to implement "sunshine operation", open work, and public commitment. Therefore, in conjunction with the requirements of this “double evaluation” work, the Center has personalized and refined the original service commitments, updated the original supervision stations according to the changes in the work of the staff, and submitted various relevant regulations, procedures, and submissions. Documents, fees, etc. are all on the wall. The law enforcement permission, law enforcement content, law enforcement standards, law enforcement procedures and law enforcement responsibilities of the law enforcement departments of the center are further embodied, maximized and institutionalized, thus realizing “open business scope, openness of procedures, disclosure of fees, and job responsibilities”. The openness of the government affairs of the public, the violation of discipline and openness, and the integrity and self-discipline of the public has been well received by the work units and the general public. The third is to implement the "first question responsibility system." In order to strengthen the sense of responsibility of each staff member and avoid the phenomenon of “push, drag, live, and cold” for the people who come to work, the center has fully implemented the “first question” in each “double evaluation” activity. Responsibility system, that is, when the staff member is involved in the work unit and asks questions about the service, when receiving the first person to ask the question, whether it is the leader or the employee, whether it is the internal part or not, the customer’s question must be clearly answered. The content involves the procedures, instructions, location, hosting window and personnel, etc., must be answered in the first question, the first question must be released, the first question must be fruitful. To this end, the center has set up a help desk in the transaction registration hall. From the central leading cadres to the ordinary staff, the infusion is on duty without exception, and the actual action has promoted the transformation of the central working style and work style. The fourth is to adhere to the administration according to law and act in accordance with the law. As the administrative law enforcement entrusting unit of the Construction Bureau, the Center always pays attention to enhancing service awareness, improving service level, correcting service attitude, insisting on fairness, openness and fairness, and resolutely ensuring that there are laws to follow, laws to follow, law enforcement to be strict, and illegal to be lawful. Research. We commend and encourage people who are good deeds in law enforcement work. At the same time, we have also intensified the investigation and handling of cases of violations of laws and regulations, and resolutely investigated and dealt with people and things that violate laws and regulations, and never settled.
In the past six months, because the comprehensive management work of our center has always adhered to the correct policy of “leading and grasping leadership”, the center has formed a good atmosphere of “stable and united, active work, and civilized upwards”. In the future comprehensive management work, we will continue to focus on the overall "fourth five-year" law-enforcement work, go to the next level, work together, and put the central government's social security comprehensive governance work to a new level, and implement the party's actions with practical actions. The spirit of the Fourth Plenary Session of the 16th CPC Central Committee.
July 5, 2005