XX company declares provincial youth civilization material

Service sprinkling "Sanxiang" highway

Youthful irrigation, plum blossom, civilized flower

The XX mountainous area is a land of outstanding people. The hilly valleys are distinct, the mountains are steep and the layers are stacked, and it is known as the hometown of XX, the hometown of overseas Chinese, and the hometown of XX. Since the reform and development, XX social economy has developed very well. However, for more than a decade, due to the constraints of mountain traffic conditions and other factors, XX's social economy is not balanced, "the richest in Guangdong, the poorest in Guangdong." This is a clear portrayal of Guangdong's regional development. The total GDP has been ranked first in Guangdong for more than a decade, and two-thirds of the region's per capita GDP is lower than or equal to the national average. Meizhou, which is located in the northeast of Guangdong, is in the middle.

On December 20th, 2003, after the builders spent five years in the mountains and the blue roads, they were able to open up a mountainous road of hope in a mountainous terrain. The entire line of the XX expressway was opened, which also marked the people in the eastern mountainous areas of Meizhou, including Meizhou, on the “fast track” of the prosperity of Benkang.

As the builder of the XX Mei Expressway, Guangdong XX Expressway Co., Ltd. has also successfully become the “guardian god” of the newly added expressway, and is responsible for the operation and management of more than XX kilometers of XX Expressway XX to XX Yuhu Town.

First, create a first-class service, cast Luda brand.

“The quality service is not the best, only better.” The management team of Guangdong XX Expressway Co., Ltd. understands deeply. In the new situation, only seize the opportunity, overcome difficulties, and closely focus on its own "safe and smooth, green, high-quality, efficient, standardized and innovative" work policy, in accordance with the operational management tasks assigned by the superior company, combined with the company's young employees With more characteristics, we will continue to deepen the activities of the Youth Civilization and continuously improve the service standards, in order to show the society a good spirit of the traffic window and create good economic and social benefits.

XX company has XXX employees, including XXX male employees, XXX female employees, 111 college graduates, and 362 employees under 35 years old. The average age is 26 years old. It is a young and energetic team.

Since December 20, 2003, XX company has been operating across the board, the company has been striving to establish a city-level and provincial-level youth civilization number as the goal, to establish a service-oriented enterprise as the starting point, to improve employee ethics as the core, Give full play to the enthusiasm, initiative and creativity of young workers, always adhere to the service-oriented, sincerity-based, dedication to pride, vigorously carry out the activities of striving for youth civilization, and strive to create a first-class corporate image and create a first-class company brand Create first-class business performance, build a first-class workforce, and motivate all employees to go forward on the road of serving the people wholeheartedly, and write the most beautiful chapters of the transportation industry in ordinary positions.

Second, improve employee ethics and train top talents.

"Achieving the great cause of the future, learning-oriented", in order to realize the high-quality service of the Youth Civilization, it is necessary to build a high-quality workforce, which is the fundamental guarantee for the establishment of the Youth Civilization. Young people are the hope of the company. The quality of young people is directly related to the success or failure of a company. To this end, the company regards educators and cultivators as the fundamental goal and foothold of “Chuangqing”, and combines the establishment of activities with the cultivation of young job abilities, and people-oriented, and continuously improve the comprehensive quality of employees.

1. Adhere to political learning activities and ideological and moral education. The company group organizes employees to study regularly and irregularly, and conduct party class study, so that employees are deeply loved by the party and patriotic education. Vigorously carry out the professional ethics education with "honest and trustworthy" as the main content, and establish the idea of ​​"brightness and integrity, dedication and dedication" among all employees, and enhance the moral cultivation and cultural accomplishment of employees.

2. Focus on improving the scientific and cultural standards of employees. The company increased capital investment and encouraged employees to participate in re-learning in various ways, increasing hobbies and raising interest. And organize youth reading activities, encourage each employee to "read a good book" every month, to learn to plan, and to have feelings after school.

3. Strengthen business learning and improve business skills. XX company vigorously carried out the "post training, technical competition" activities throughout the year's fee-based work, in the event emerged a group of outstanding performance technical skills, and strive to use the form of expert games to further stimulate employees to learn business, than the technical enthusiasm, Put business learning into practice. Over the past year or so, we have diversified our learning styles, insisting on the combination of concentrated learning and self-study; combining theoretical learning with on-site operations; and combining group learning with pre-job training. The comprehensive content of the study, including laws and regulations, rules and regulations, safety production, instrumentation, civilized service, etc., has formed a strong atmosphere of “comparing, learning, rushing, helping, and super” throughout the company, greatly enhancing the employees’ Standardize awareness and service awareness, and improve service standards.

4. Conduct competition and promote talents. People can only reach their full potential if they are suitable for their position. In the past year, in accordance with the principles of fairness, impartiality, openness and merit-based employment, XX companies have participated in the competition test through strict and stratified tests. They have implemented the competition for management personnel and used competition as a common means of managing people and using good people. Through competition, the employees have been motivated to challenge, bravely strive for the best, and to correct the generalization of work.

5. Carry out cultural and sports activities, strengthen unity and unite people's hearts; carry out social welfare activities and guide young people to care about social civilization and progress. Organized a variety of leisure activities, billiards competitions, sports games, etc., so that employees in the work, the mood has been cultivated, cultivated team spirit and team spirit. Organize the majority of young people to actively participate in poverty alleviation and help the youth to truly become a bridge and bond that cares about the society and is close to the people's people, and promotes the era of the employees' dedication to society.

Third, strengthen organizational leadership and strive for first-class management.

1. The establishment of the Youth Civilization campaign requires a unified ideological understanding and ensuring that the establishment of activities is carried out in a solid and effective manner. To this end, in the first half of 2004, XX Company set up a special leading group - XX Corporation to carry out the establishment of the "Youth Civilization" activity leading group to plan, guide, organize and implement the Youth Civilization activities. It has effectively promoted the building of awareness, market awareness and management awareness of the leadership team, and ensured the smooth development of the Youth Civilization.

2. In order to standardize and standardize the activities of the Youth Civilization, the company has established and improved a series of corresponding rules and regulations, “Implementation Plan for the Establishment of Youth Civilization Activities”, “Measures for Performance Appraisal”, “Basic Norms for Tolling Sites”, etc. The management system and rules have been improved, and the supervision mechanism and incentive mechanism have been established. They are responsible from the top to the bottom, implementing the assessment and punishment and joint liability investigation system, and standardizing the employees' behavior and manners.

3. In order to create a good atmosphere for establishment, the company uses banners, newspapers, magazines and other forms to promote the agitation. The special "government open column" has not only inspired the spirit of employees' dedication, hard work, and enthusiasm, but also enabled employees to position themselves scientifically, find their own deficiencies, and further clarify their efforts.

Third, build a civilized window and strive for first-class service.

“There is a starting point for service, and there is no end to satisfaction.” XX Company regards service work as the center, and strives for excellence in on-site business and strict requirements on service quality. The satisfaction of the company is the standard of our service. The move of the company is the goal of our service. If you want to take advantage of it, you will be eager to take advantage of it, and continue to summarize and improve the service according to the needs of the company. Service, give full play to the leading role of the party and group members, and establish the brand image of the XX expressway.

1. Conduct a smile service. Persist in coming to have a voice, go to have a message, come in there is "Wenmei Expressway welcome you!" Accompanied by the station, "Please go well!" Follow, warm attitude, smile warm heart.

2. Do a good job in convenience. The various convenience service facilities of the XX company's toll stations are fully equipped, providing free drinking water, auto repair tools, vehicle water, and related consultations. The booth is clean and bright, so that the vehicles can feel at ease and feel at ease.

3. Carry out loving social services. Under the unified organization of the company, the youth league branches actively organize events and mobilize all employees to help the poor and provide love.

Fourth, forge ahead and create first-class performance.

Entrepreneurship is difficult, and it is harder to keep business. When the high road builders delivered the responsibility of management to us, we know that we cannot be proud of being young and cannot despise others with high standards of hardware facilities. We can only use a new high starting point to best Work performance to catch up with others.

1. Active innovation and continuous development. In 2004, in order to meet the needs of modern enterprise development, XX Company introduced quality, environmental and occupational health and safety management systems into daily operation and management activities at the beginning of the year.

In order to fully carry out this work, three training sessions on the identification of quality, environmental and occupational health and safety management systems have been held. Make the staff fully aware of the importance of carrying out the identification of quality, environmental and occupational health and safety management systems. The company has also set up an ISO identification implementation group and a QEO file editing team. In the work, it has achieved “three incorporations”, which integrates the identification of quality, environment and occupational health and safety management systems into the work of the whole year and incorporates them into daily work. In the management work, it is included in the performance appraisal. We will pay close attention to implementation, strengthen supervision, and insist that the organization is in place, personnel are in place, measures are in place, and logistical support is in place. After the XXISO archives editing team worked day and night, the company's quality, environment, occupational health and safety management system file was completed on schedule, and the file release conference was held on September 13.

From XX to XX of 2004, the identification unit XXX Bureau pointed out that the XX company's quality, environmental and occupational health and safety management system was in place, effectively implemented and operated.

The QEO system also promotes clear responsibilities among departments, smooth interface between departments, standardization, stylization and standardization of various tasks, not only minimizing costs in internal management, improving work efficiency, protecting the environment, and ensuring occupational health and safety. To improve the company's social reputation, establish a good social image, and achieve sustained, rapid, coordinated and healthy development of the company will have a profound impact.

2. In order to complete the annual XX billion toll revenue plan, the company held a special meeting to learn from each other. At the same time, it has also adopted feasible measures to prevent leakage of other evasion fees, increasing the efficiency of the company and maintaining a good order for on-site charges. We always take the hot spots and difficult problems in our work as the breakthrough point of management, and we will grasp the charging work, logistics service, asset management and housekeeping work of various toll stations and achieve results.

3. Strengthen the management of details and promote work standards. The staff's dress, words and deeds, labor discipline and many other aspects have increased the intensity of inspections, focusing on details, focusing on norms, strengthening on-site inspection and supervision, so that employees' behavior on the post has been further regulated.

4. Highlight job management and strengthen performance appraisal. Further clarify the job responsibilities and requirements of employees at all levels, quantify the assessment criteria, highlight the performance of the job and the performance of wages, and expand the distribution of grades, greatly enhancing the responsibility of the work of each position.

Although the XX company "Youth Civilization" has not been established for a long time, there is still a certain distance between the achievements and the expectations and requirements of the superior leaders. However, we are confident that under the leadership of the superior company and the competent authorities, we will study hard to learn from the advanced experience of the outside world, and always adhere to the ideology and belief of "people have no me, people have me, people are excellent, people are special," Carry forward the spirit of dedication, courage to explore, and innovate, and use youth and blood to be the banner of the youth civilization.