[Boutique] supermarket internship report

This article directory 1 supermarket internship report 2 supermarket internship report 3 supermarket internship report first: supermarket internship report

In July of 2019, out of the mentality of trying, I came to Lotte Supermarket Co., Ltd. for an internship. In the blink of an eye, it has been more than two months. Looking back at my experiences and gains during this time, I deeply feel that this is a precious treasure of life!

From the transition from the school to the social environment, the people who come into contact with it have completely changed their roles. The teacher has become a boss, and the classmates have become colleagues. The way to get along is completely different. In this huge transformation, we may be embarrassed, confused, and unable to adapt to the new environment immediately, but with the help of classmates, colleagues and their own groping, I completed the internship. But I found that in our experience, it is difficult to cope with the actual work without learning a certain depth and breadth. Therefore, it reflects that learning is not enough, and the shortcomings are overlooked. We need to study hard and study hard, constantly develop our horizons and enhance our practical skills. As the saying goes: Work for more than a decade or more in one or two years. Although the two-month internship time is not long, I have learned a lot of knowledge about being a person, doing things, and learning. Only with self-confidence can we overcome everything and realize our own ideals and create our own lives.

“It’s not knowledge that is learned in college, but an ability called self-study.” After participating in the work, you can deeply understand the meaning of this sentence. The theoretical knowledge of textbooks is rarely used. In this era of information explosion, knowledge is updated too fast, and it is certainly impossible to rely on the original knowledge. We must be diligent and diligent in our work, and continue to learn and accumulate. When you encounter a place you don't understand, you can try to solve it first. You can't humbly ask others, but people who don't have the ability to learn by themselves will sooner or later be eliminated by enterprises and society. Therefore, we must continue to learn and constantly improve our theoretical literacy.

Lotte Mart is a subsidiary of the Lotte Group, which specializes in large supermarkets. In June 2008, Lotte Mart, a subsidiary of Lotte Group, entered the Chinese market through the acquisition of Wankelong. At present, Jiangsu Times Retail has 65 supermarkets. After taking over the retail in the era, Lotte Mart will increase its number of stores in China to 82.

The specific process of internship can be divided into three stages: learning, growth, and three stages of relative maturity. The first phase of the study period, at this stage, while attending training and learning, while working. I will apply the learned knowledge to the work immediately, test it in the work, familiarize with it, improve it, and make me improve quickly. At this stage, I mainly studied MD system maintenance, receiving supplier goods, returning, reporting damage related processes, learning the use of rf machines and wireless electronic scales, managing damaged and returned warehouse goods, and using related company documents. Enter and save financial documents and so on.

The second phase is growing. This stage is mainly to further familiarize with the company's related processes and work skills through repeated work, improve work efficiency, and at the same time accept some of the more important tasks arranged by the boss to exercise, such as the production of return orders, report damage orders and other related documents for review, coordination The Commodity Department conducts key commodity inventory and so on.

The third stage is relatively mature. I can basically complete 80% of the department's work independently. At this stage, the boss trusts me more and can let me go and do some relatively important things. At this stage, the focus of the work is basically shifted to the early acceptance of fresh food, relevant document entry review and transfer, key commodity management, etc., and it is relatively simple to accept the supplier's product work, report damage, return the work to the new person or Other employees.

In the internship time of nearly two months, from the confusion of supermarket logistics, marketing, etc., through the receiving department, from the most basic acceptance of supplier goods to the coordination of the head office to some work improvement of the receiving department, etc. In the practice of related work, I have a relative understanding and familiarity with the knowledge of supermarket logistics, marketing, warehousing and management. Some of the current knowledge and experience are summarized as follows:

In the current situation of competition in the retail industry, the retail industry is increasingly in need of cost, the killing of brands, services, goods, quality, etc., to make themselves invincible. As the industry's leader, Wal-Mart's president announced that their biggest advantage is to have a sophisticated supermarket logistics system. During the internship process, I realized that the receiving department is an important part of supermarket logistics. The quality of the work of the receiving department directly affects the operating costs of the company, which in turn affects a series of other problems of the company. For example, in the initial return order, I mistakenly recorded the quantity of the goods and returned it to the store after returning to the distribution center. This increased the company during the transportation of goods one after another. Transportation costs.

Supermarket warehousing is a university question. For example, it is necessary to maintain a certain inventory of goods to ensure that there will be no shortage of goods in the store, and to prevent excessive inventory pressure, increase warehouse pressure or lead to backlog of goods, and increase the arrival of goods due to lack of timely discovery. Expiration and other things happen, which will increase the company's wastage rate and increase the company's operating costs and losses. For example, in the work of the clearance of goods at the end of July, a large number of problems due to the expiration of the period due to the large inventory of goods and the difficulty of inventory were found. In addition, warehouse management should make the goods discharge orderly, easy to identify, easy to take, ensure the safety of goods can not damage the goods, and rationally use the limited space of storage and so on.

All departments of the supermarket are the core departments, and the divisions are clearly defined and coordinated among the various departments to provide customers with a high-quality service, perfect shopping environment experience, and ultimately increase the supermarket turnover. The final income of the retail industry comes from the turnover, which is also a material guarantee to enjoy the shopping environment. And every department is good or bad, which ultimately affects the quality of supermarket sales. For example, goods must first pass the acceptance of the receiving department, accept good quality goods, enter the system according to the relevant information such as commodity barcodes, and provide relevant information for finance and cashier. Secondly, the goods are put on the shelves by the Ministry of Commodities in accordance with relevant knowledge and regulations, while ensuring the hygiene of the shopping malls, etc., to provide a comfortable shopping environment, the operation and control department, to inspect the goods, to prevent problems in the quality of the goods or to cause problems in the price. The promotion department, according to the general arrangement of the store, holds some promotional activities to guide the flow of customers. When customers buy goods, this is the work of the cashier department. If there is any problem in the middle, you need to adjust the customer service department.

On the day of my internship, I tried to do the following:

First, continue to learn and constantly improve theoretical literacy.

In the information age, learning is constantly absorbing new information and gaining motivation for career advancement. As a young comrade, learning should be an important way to maintain work enthusiasm. After embarking on the job, I actively responded to the unit call, combined with the actual work, constantly learning theory, business knowledge and social knowledge, armed with advanced theory, improved ability with sophisticated business knowledge, and broadened horizons with broad social knowledge.

Second, work hard and consciously carry out role transformation.

The theory is gray, and the tree of life is evergreen. Only by putting theory into practice can we realize the value of the theory itself, and only by putting the theory into practice can the theory be tested. Similarly, the value of a person is also achieved through practical activities, and only through practice can the quality of the person be exercised and the will of the person manifested. The primary problem facing the transition from school to society is the issue of role transformation. From one student to one unit, on the level of thought, it must be recognized that there is a big difference between the social roles of the two. The student era is simply learning knowledge, while social practice means continuing to learn and applying knowledge to practice. In the student era, you can choose the objects of communication, while the social people are more chosen by others. These kinds of differences. Too many to mention. But it is not enough to recognize this at the level of thought. It is necessary to experience it in actual work and life and consciously carry out this role transformation.

Third, improve work enthusiasm and initiative

In the future work and life, I will continue to learn, practice in depth, constantly improve myself, strive to create performance, and continue to create more value in my field of work.

During this internship, I experienced a lot of things that I didn't have before, like the first time I received a salary. Just a little bit of money, but it is a turning point in my life. Internship is an important stage for laying the foundation for the future. Cherish every opportunity of your work. No matter who, what kind of education, what kind of work, good performance, show your ability, don't miss good opportunities. Nothing is easy, but everything is growing up, going through a process, joy or hardship. Although the way of going through is different, the result is the same, we all will Growing up after the incident.

In short, this internship, I did learn a lot and grew a lot. During the internship, the daily tedious and tedious work is repeated, and it is easy to get bored after a long time. But the work is simple and can't be sloppy. If you make a small mistake, it may bring huge trouble or loss to the company, or you must complete it seriously. During this time, I saw that there are many problems in myself, and I will encounter problems like this. The current era is becoming more and more complicated. It is difficult to cope with the actual work without learning a certain depth and breadth. Therefore, it reflects that learning is not enough, and the shortcomings are overlooked. It is necessary to study hard and study hard, constantly expand your horizons, enhance your practical skills, and store more abilities for future work.

Part 2: Supermarket Internship Report

First, the purpose of the internship

Through this graduation internship, you will understand and be familiar with the related knowledge of supermarket logistics, warehousing, marketing and management. Combine the theoretical knowledge of computer, marketing channel management, database, logistics, marketing, economic management and practice, and test in the internship to improve their professional ability and skills.

Second, internship time, internship unit and internship specific post and responsible internship time: July 18, 2019 - August 8, 2019 Internship: Shenzhen Chongshang Department Store Venture Shopping Plaza internship position and responsible affairs: receiving goods The department's receiver is mainly responsible for receiving goods from suppliers, storing, sorting, sorting, and archiving receipts, performing company returns or reporting damages, ensuring orderly goods in the warehouse, smooth channels, and key commodity management inventory. Wait.

Third, the main content of the internship

Introduction to the internship unit:

Renrenle Chain Business Group Co., Ltd. was established in April 1996. In XX, it entered the forefront of large-scale chain commercial enterprises in Guangdong Province. In XX, it ranked 18th among the top 100 Chinese chain companies and entered the top 800 Chinese enterprises. As of December 2019, everyone has more than 20 cities above the city level. There are 81 stores, more than 100 stores, and more than 18,000 employees. In 2019, sales exceeded 10 billion yuan. It was successfully listed on January 17, 2019.

Shenzhen Chongzhen Department Store Venture Shopping Plaza is a subsidiary of Renrenle Chain Business Group Co., Ltd. It is the first large-scale shopping mall in which everyone has a large store, department store and life experience hall. Modern city stores implement the layout of “big department stores + small supermarkets”, department stores are the mainstays, supplemented by supermarkets, supermarkets promote department stores, department stores drive supermarket strategies, and enhance the company's overall sales. The modern city store is divided into one, two and three floors. The first floor mainly includes Chow Tai Fook, KFC, Watsons, Steam Kungfu and other chains. The second and third floors are all department stores. The other half of the third floor is the supermarket area with a business area of ​​70,000. Square meters. Department stores and supermarkets have the right amount of shops to rent. The modern city store has a receiving department, a commodity department, a loss prevention department, a promotion department, a customer service department, a personnel department, a finance department, and other departments. The department is sound and the system is perfect.

Internship specific process

The specific process of internship can be divided into three stages: learning, growth, and three stages of relative maturity.

The first stage, from July 16th to July 71st, the study period, at this stage, while attending training and learning, while working. I will apply the learned knowledge to the work immediately, test it in the work, familiarize with it, improve it, and make me improve quickly. At this stage, we mainly studied the process of receiving supplier goods, returning, reporting damage, learning the use of rf machine and wireless electronic scale, managing the damaged warehouse and returning warehouse goods, and using related company documents to save and transfer. Financial documents and so on. The second stage, the growth period from April 1st to April 20th. This stage is mainly to further familiarize with the company's related processes and work skills through repeated work, improve work efficiency, and at the same time accept some of the more important tasks arranged by the boss to exercise, such as the production of return orders, report damage orders and other related documents for review, coordination The Commodity Department conducts key commodity inventory and so on. The third stage, the relative maturity of April 20-August 7. I can basically complete 80% of the work of the receiving department independently. At this stage, the boss trusts me more and can let me go and do some relatively important things. Cooperate with the head office to improve the work of the receiving department and the warehousing transformation work, let one person go to a separate shift and so on. At this stage, the focus of the work is basically shifted to the early acceptance of fresh food, relevant document entry review and transfer, key commodity management, etc., and it is relatively simple to accept the supplier's product work, report damage, return the work to the new person or Other employees.

IV. Internship summary and suggestions

Summary of the internship

In the internship time of nearly two months, from the confusion of supermarket logistics, marketing, etc., through the receiving department, from the most basic acceptance of supplier goods to the coordination of the head office to some work improvement of the receiving department, etc. In the practice of related work, I have a relative understanding and familiarity with the knowledge of supermarket logistics, marketing, warehousing and management. Some of the current knowledge and experience are summarized as follows:

In the current situation of competition in the retail industry, the retail industry is increasingly in need of cost, the killing of brands, services, goods, quality, etc., to make themselves invincible. As the industry's leader, Wal-Mart's president announced that their biggest advantage is to have a sophisticated supermarket logistics system. During the internship process, I realized that the receiving department is an important part of supermarket logistics. The quality of the work of the receiving department directly affects the operating costs of the company, which in turn affects a series of other problems of the company. For example, in the initial return order, I mistakenly recorded the quantity of the goods and returned it to the store after returning to the distribution center. This increased the company during the transportation of goods one after another. Transportation costs.

Supermarket warehousing is a university question. For example, it is necessary to maintain a certain inventory of goods to ensure that there will be no shortage of goods in the store, and to prevent excessive inventory pressure, increase warehouse pressure or lead to backlog of goods, and increase the arrival of goods due to lack of timely discovery. Expiration and other things happen, which will increase the company's wastage rate and increase the company's operating costs and losses. For example, in the work of the clearance of goods at the end of April, a large number of problems due to the expiration of the period due to the large inventory of goods and the difficulty of inventory were found. In addition, warehouse management should make the goods discharge orderly, easy to identify, easy to take, ensure the safety of goods can not damage the goods, and rationally use the limited space of storage and so on.

All departments of the supermarket are the core departments, and the divisions are clearly defined and coordinated among the various departments to provide customers with a high-quality service, perfect shopping environment experience, and ultimately increase the supermarket turnover. The final income of the retail industry comes from the turnover, which is also a material guarantee to enjoy the shopping environment. And every department is good or bad, which ultimately affects the quality of supermarket sales. For example, goods must first pass the acceptance of the receiving department, accept good quality goods, enter the system according to the relevant information such as commodity barcodes, and provide relevant information for finance and cashier. Secondly, the goods are put on the shelves by the Ministry of Commodities in accordance with relevant knowledge and regulations, while ensuring the hygiene of the shopping malls, etc., to provide a comfortable shopping environment, the operation and control department, to inspect the goods, to prevent problems in the quality of the goods or to cause problems in the price. The promotion department, according to the general arrangement of the store, holds some promotional activities to guide the flow of customers. When customers buy goods, this is the work of the cashier department. If there is any problem in the middle, you need to adjust the customer service department.

Part 3: Supermarket Internship Report

Foreword Everything is difficult at the beginning. Everything must be tried. There must be a beginning, there must be a passing, and there must be failure. After experiencing work in the supermarket, I realized that many things are simple to open, but in fact there is a big gap with our imagination. The operation of a small supermarket can not be ignored, not only must be careful, but also have strategies and plans. In short, everything must be considered. I. Internship purpose

Try to taste business and increase your experience. Because I am a liberal arts student, I need more experience and more experience. After all, when I am in school, there are very few opportunities to get in touch with the society. I have such a holiday during the winter vacation and do a good job.

Second, the internship time

2011-7-10—August 15, 2019

Third, the internship location Yixin Supermarket

IV. Internship units and departmental private Yonghe Hotel V. Internship content

It is precisely because of this environment that it is motivating to participate in social practice in the summer vacation. I want to see if I can afford to survive in the harsh environment by relying on my own hands and brain. At the same time, I want to further understand the society by personally experiencing social practice, and grow my knowledge and practice myself in practice. The ability to cultivate their own resilience, more importantly, to test whether what they have learned can be used by society, and whether their ability can be recognized by society. I want to find out what my weaknesses and gaps are through social practice. Due to the family economy, I can't be like most of my classmates. I can have fun and rest at home during the summer vacation. I have to consider my living expenses for the next semester. I started working in the supermarket from the summer of my graduation from high school. Since my performance is not bad, the boss likes me more, so this summer I promised to work in his supermarket for granted. I haven't had a holiday yet. I called the supermarket and asked if the boss would let me work in their supermarket. The boss promised that I would like to work. Of course, I am very happy! Gossip less, and get down to business. Before I went to the supermarket to work that year, I had an elder who told me that I have to do more work and talk less! The words are simple, but it is not easy to do it.

As the saying goes: To be a bad person is simple, to be a good person! Just do a bad thing, in the eyes of others, this person is a bad person! If you want to change the image in the eyes of others, you have to do countless good things, but not necessarily Can change. It is not a simple matter to shed a good image from the beginning of many colleagues and cadres! So, I have made the following major points:

One. I will never destroy the rules of the supermarket.

As the saying goes: state-owned national law, the family has family rules. Naturally, there is a corresponding regulation as a unit. Our supermarket has a lot of regulations, such as: can not be a post, can not chat, can not carry the phone on the body and so on. The so-called can not be a post, that is, you can not leave your position without authorization. Each of our tally members has their own position - belonging to each shelf. For example, if I am on the side of the department store, I can't just go to the food side. People on the food can't just walk to our department store. The food is quite large, and it is divided into three parts: beverages and freezers, biscuits, and snack foods. Why can't we just arbitrarily collude? In fact, this is the case: in our country, customers are not as high-quality as the citizens of big cities, and customers often steal things. If we leave our position casually, then there is no one to look at the shelves here, and things are easy to get rid of! Similarly, "can't talk" is similar to this reason, such as the international song tally staff have nothing to do when they are together Gossip, then no one looks at the goods, and there are fewer things and losses! Also, "I can't bring my mobile phone to my body." This rule seems to be strict. In fact, there are reasons for this. In the past, the colleagues in the supermarket went to work to send messages to each other, did not work seriously, no one looked at the goods. So, the manager later stipulated: You can't bring your phone to you! You can bring your phone to work, but you should put it in the office. For this regulation, everyone still understands very well. After all, there is a way to go to work, and the supermarket's revenue has a lot to do with its own income. Of course, there are still many regulations, such as: you can't smoke at work, you can't sit down, and so on. I can basically consciously abide by all the regulations. I think these are the most basic and of course they must be observed.

two. No matter who it is, just scream.

Being a tally in the supermarket is sometimes very busy. Especially on Mondays, Tuesdays, and Wednesdays, these three days are the days of checkout. Many suppliers are shipping these days, and then they check out. Sometimes, several suppliers are delivered, and this time is busy, there are many goods unloaded at the receiving office. Only a few people are too busy at the receiving office. It is necessary to inspect the goods and carry the goods away. So they need someone to help. I just came, of course, I can't stay on the side. In order to perform better, I took the initiative to run over and separate the goods from each counter and sent them to each shelf and then unloaded them. If it is a general cargo, it is nothing, but sometimes some merchants send goods such as beverages, soy sauce, and cooking oil. A box is a few bottles! Very heavy! Our supermarkets are in a few hundred boxes of drinks, dozens of boxes of oil, every time you are unloading, you are particularly tired! Sometimes, when you sleep in the morning, your hands hurt, and your body is boring! No way, who makes me new? So, no matter how tired I am, I will be very active and proactive to help. Ever since, I was a positive person in the eyes of my colleagues. I also left a good image for them in front of the cadres!

three. If you don't have the goods, you need to find something to do.

The so-called "loading" is what we often say, saying that the popular point is "replenishment." The goods on the shelves were bought by the customers. Is the shelf not empty? Is it not for sale? This is not the case. The same product has to be taken from the warehouse to make up the original position. If there are a lot of customers in the supermarket, you can't just look at the replenishment, you have to look at it. Of course, not every time there is goods on the goods. Sometimes, the goods on the shelves are all filled up, isn't there just nothing to do? Just stand in a place and look at the shelves in a daze, or go back and forth? Of course not! If there are no customers, there is no need to make up, Walking around in the aisle, it is not very good to be seen by the manager. I feel that I have nothing to do, and I am mixing time! After all, it is a private enterprise boss who will not raise some idlers. The boss hires you because you want to create wealth for him, not for you. So, I should find something to do: wipe the shelf. After the shelf is not wiped for a while, there will be some dust. The customer sees the dusty product. It feels like this product is long and old, and naturally it will not be bought. This not only gives the customer a bad image, but the goods can't be sold. No one wants our things to sell. In fact, there is another advantage to wiping the shelf: you can sit down! This is very good, you can't sit down in the supermarket, who can stand for so long? So, when there are no customers and there is no charge, you can wipe the shelf. . It is with the above points that I am still very good at the supermarket. I also learned a lot when I work in the supermarket. Now, the supermarkets in our town are getting more and more open. In order to attract more customers, the natural price war will be played. Sometimes, I can see employees from other supermarkets coming to us to see the price. We are sometimes arranged by the manager to go to other supermarkets to see the price. For doing "spy", I also summed up an experience: to pretend to be a customer to buy things, and must be like! General supermarkets will not be suspicious of real customers. The most important thing is: you can't use the pen to copy the price! Some supermarket employees use the pen to copy the price here! Naturally, it is indispensable for our manager to go to the office to drink tea. Having said that, the vicious competition of merchants is absolutely beneficial to consumers, but as operators, we are not willing to see them! The price is low, the profits are naturally less, and our wages and bonuses are all This profit has a direct connection!

In general, working in the supermarket is definitely rewarding.

I entered the society ahead of time, got to know the society in advance, and got an early understanding of this society. I will be able to make fewer detours in society in the future. What's more, I still got more than a thousand salary in the summer of two months? Although this thousand is not a lot, but is it worth the money to learn something? Is it better to watch TV at home and go online? My social practice activities started from my job search. I was wearing my big leather shoes, carrying my green felt hat, riding my second-hand bicycle with hope and desire, and started my journey of finding a job. At the beginning, I had high expectations for my craftsmanship, and I didn’t have a monthly salary of two thousand. After hard work, many places have to have the priority of work experience. I heard that I have no experience and said to me, "Let's go back and wait for the message. If you need it, I will inform you." . After several failed interviews, I summed up the reasons for my failure. There are two main reasons.

One aspect is that one's own eyes are low-handed, and that their own quality has not reached a certain level. The five aspects are that they have not given themselves a good position and have not found their position.

Summarizing the lessons of the previous failures, and arranging their own position, it is only social practice that as long as there is work, it can be eaten and eaten, and any harsh work is done. So I found a restaurant. When the boss saw that I was a tall man and was strong, let me be a passer. The next day, I started my summer social practice life. At the beginning, my mind was extremely unbalanced. I thought that I have read so many books from childhood to school. I spent so much money at home to train me to grow up, but now I can only end the plate. How is Rui in school is also a student council cadre, and how much social ability? The psychologist is a little lost and the uploading of the foreman is a small national culture. It is also very difficult for me to be mentally uncomfortable. However, people always have to adapt to their bottom-up environment. I don't want to start doing it, but I can't do it. I must stick to it. It is very easy to make your work in your own environment. First, do your best with the relationship between leaders and colleagues. Therefore, I had to avoid it for the time being. Get familiar with your work environment as soon as possible. The place where I work is a two-story restaurant. The hotel lobby is on the first floor. There is a private room upstairs, the kitchen is on the second floor, and the food room is also in the kitchen. So you can see the opportunity of kitchen management in the food room. . The kitchen is the battlefield of the chef. It is a very business time. The scene is really the same as fighting on the battlefield. The chef's tools and any furnishings and items in the kitchen are the chef's weapons, pots, bowls, scoops, plates. Also produced a score for the first life of prestige work. The block is also called the cut, and the sixth is responsible for the finishing of the raw materials. The box is responsible for taking the cut raw materials to the chef on the stove, and making the dishes and dishes. The steamed dish chef is responsible for steaming the dishes in the steamer. The master chef of the stove is responsible for the cooking of the dishes. The chef of the snack room is responsible for the production of the pasta snacks. The cold dish is in the other room, responsible for the production of cold dishes and fruits. The production, the workers in our vegetable room are very simple, as long as the dishes on the counter are cleaned, the excess vegetable juice on the plate is wiped clean, and the sauce dish is served with the sauce dish. The soup is served with the soup. Spoon, and pay attention to the order of the dishes and the speed of the production and to maintain a good living, always pass the front desk and the prestige between the residences, so work and study every day, very busy and very hard in the vegetable department, but live every day The line is very substantial and substantial. During the break, I also took the initiative to ask our leaders and colleagues to ask and learn from them humbly. The foreman of the Ministry of Food and Agriculture said to me: "I know that you are a college student with great ambitions and want to do big things, but you must not Little things are small things, big things are accumulated by small things, and the ability to do big things is also the ability to do small things.