[Boutique] Insurance company internship report

This article directory 1 Insurance company internship report 2 Insurance company internship report 3 Insurance company internship report Part 1: Insurance company internship report

Time passed by and I have been working for China Life Insurance Co., Ltd. Guangzhou Branch for a month. During this time, my colleagues and colleagues have given me enough tolerance, support and help, so that I fully feel China Life’s "good faith world." The quality of “steady operation, pursuit of excellence” also realized the professionalism and hard work of being a member of the group insurance. While awesome to the company's personnel, it also gave me a chance to be a part of China Life.

After nearly one month of internship in the insurance department of the insurance company of China Insurance Company, under the care and guidance of the leaders and colleagues, and my own unremitting efforts, I have made great progress in all aspects. I have learned in the company. Not only theoretical knowledge, but also more about the comprehensive quality of self. The main thing is not only to let me learn to do things, but also to teach me how to behave. It has special significance for cultivating my work consciousness and improving my overall quality. I sincerely thank the China Life Insurance Company for giving me such a good opportunity.

I remember when I first arrived in China Life, I noticed in the first conversation with the leader that China Life is a company that attaches great importance to the staff's feelings. The company's rules and regulations are very humanized and try to create a relaxed working atmosphere for everyone. . However, this did not affect the professionalism and rigor of the company's operations. I think, as a member of a branch office, the handling of problems is really only basic skills, and more importantly, the grasp of the process, which should also be the focus of work and study. Internship in the Group Insurance Department of China Life Guangzhou Branch, I have accepted the basic theory of the insurance industry and various basic insurance provisions and regulations, participated in the lectures for newcomers and weekly routines, and participated in insurance agents. The person handles the various procedures of the contract, receives the insurance salesman and creates and prints a demonstration form for the interests of various insurances, and assists the other insurance sales department and other colleagues in the training room to solve the work problems. Through, to participate in these various forms of work, I have learned a lot of valuable practical knowledge:

The collection of insurance and the status quo of the insurance industry have given me a more objective and comprehensive understanding of insurance. The rational judgment has also stimulated my deep understanding of finance and interest in learning.

Through the analysis of known data and communication with colleagues, I have improved my self-thinking and cognitive ability. Through the research on the status quo of the insurance industry and the scientific prediction of the prospects, I have further raised my thinking about career orientation.

I have a preliminary, real and relevant understanding of the workplace, clearly defined efforts and improvement, and learned valuable interpersonal skills and experience through contacts and contacts with my colleagues and numerous salesmen. I have been able to ask for a few words. Elder friends, thank them for their guidance, education and thoughts.

The practical knowledge and software application skills of computer office, as well as the ability and experience of dealing with problems, have strengthened my desire to learn to organize and improve my ability.

The importance of diligence, practicality, seriousness, and responsible style of work is the only way to be recognized and truly rewarded.

The above is my personal internship report. Of course, I have found some small problems in my personal opinion. For example, the insurance agent's assessment system is not perfect enough, the insurance salesman's professional quality is uneven, the attendance system is not perfect, and the division of labor is not regular. Clearly need to be improved.

This practice taught me a lot, not only allowed me to expand my horizons of knowledge, but also to increase my social knowledge. It also laid a solid foundation for me to go to society after graduating from college. It was an important asset in my youth and benefited me for the rest of my life. Finally, I sincerely thank the China Life Insurance Company Guangzhou Branch for giving me such a good opportunity. Thanks to all the people who helped me and taught me during my internship!

Part 2: Insurance company internship report

internship report

----In China Ping An Property Insurance Foshan Branch

I. Introduction

Practice is the only criterion for testing truth. In the classroom, we have learned a lot of theoretical knowledge, but if we can't use it flexibly in practice, it means no learning. Internship is the application of our theoretical knowledge in the classroom to actual combat. It can provide us with an opportunity to understand and be familiar with the actual work. Only in actual work can we know what the job is all about, what is more suitable for ourselves, what knowledge is useful, what supplements and adjustments to our knowledge structure, how to deal with interpersonal relationships at work, etc. This will help them to understand themselves and understand their careers more comprehensively, and to scientifically design their own careers.

How can we apply the knowledge in textbooks flexibly and properly to life and work, and become talents that are useful to others in society? How can we adapt to today's rapidly developing society, how can we determine our own life coordinates and realize our own life? Value? With this in mind, I walked into the Foshan branch of China Ping An Property Insurance Co., Ltd. There, I received more useful insurance knowledge, and daily meticulous work and regular training activities have enhanced my practical ability and made us a successful step.

I feel that I have learned a lot in the two-month internship of "Peace of China". "What I learned today, what problem I solved today; what I got today, how do I plan to use it in the future; I must first fully understand myself and continue to transform myself; I should be good at playing my strengths. And dare to accept criticism to make up for the lack of ------" This is my attitude towards my internship. Thanks to China Ping An Insurance Company for providing me with such an opportunity.

Second, the company profile

Ping An Insurance Co., Ltd. is the first comprehensive financial service group in China that integrates securities, trust, banking, asset management, corporate annuity and other diversified financial services with insurance as its core. Founded in 1988 and headquartered in Shenzhen. As of December 31, 2005, the Group's total assets were RMB 319.706 billion and total equity was RMB 33.522 billion. On January 9, 2006, the company's market capitalization exceeded 100 billion Hong Kong dollars and entered the ranks of large international financial and insurance institutions.

In 2005, Ping An Insurance Co., Ltd. ranked 539th among Forbes Global 2000 companies and 10th among China's finalists. In 2005, China's top 100 most vital enterprises ranked first, and it is a model enterprise for rapid growth.

Ping An is the first foreign-invested company in China's financial and insurance industry. It has a well-established governance structure, an internationalized and professional management team. The company holds China Ping An Life Insurance Co., Ltd. and China Ping An Property Insurance Co., Ltd. Ping An Pension Insurance Co., Ltd., Ping An Asset Management Co., Ltd., Ping An Health Insurance Co., Ltd., and holding China Ping An Insurance Overseas Co., Ltd. and Ping An Trust Investment Co., Ltd. Ping An Trust holds Ping An Bank Co., Ltd. and Ping An Securities Co., Ltd. according to law.

Property insurance is the basis for the long-term operation and development of Ping An Insurance Group of China. Since its establishment in 1988, the scale of China Ping An Property & Casualty Business has been increasing year by year, and its business development has been steady. It has been continuously innovating in product development. The current types of insurance include motor vehicle insurance, property insurance, aircraft insurance, family property insurance, construction engineering insurance, and public. There are 127 main risks such as liability insurance and medical accident liability insurance, and 200 additional risks. In recent years, it has developed and launched personal mortgage housing insurance, lawyer liability insurance, accountant liability insurance, physician liability insurance, company director and senior staff liability insurance, domestic trade short-term credit insurance, performance insurance for out-of-service laborers, and travel accident insurance. More than 70 new types of insurance that meet market needs.

Foshan, which is embedded in the hinterland of the Pearl River Delta, has a long history and outstanding people. It was once one of China's “four famous towns”; it has had a prosperous business and a prosperous downtown; it has had “Southern China Pottery” and “Southern Red Beans”. Reputation. There are five districts of Chancheng, Shunde, Nanhai, Sanshui and Gaoming, of which Shunde District and Nanhai are ranked first and sixth in the top ten most developed economies in China. Foshan is prosperous and heroic with its innocence in the motherland, moving towards prosperity, moving toward democracy, moving toward civilization, and moving toward modernization.

China Ping An Property Insurance Co., Ltd. Foshan Branch was established by China Insurance Regulatory Commission and was established by China Ping An Property Insurance Co., Ltd. as the sole sponsor. In 2005, the company's three major businesses went hand in hand, with a total premium income of 260 million yuan, and ranked second in the Foshan property and casualty insurance market with an 18% market share. The company's business scale, operation management, quality, cost and other indicators have been continuously improved, and they are among the top in the security system.

Third, the internship results

1. Corporate culture and management model of Ping An Insurance Company

Based on the essence of Chinese traditional culture, Ping An's corporate culture is based on the basic principles of Confucian culture's benevolence, righteousness, courtesy, wisdom and trust. It combines Western advanced science and technology and modern management experience, with professionalism and value as the basic principle of doing things. .

Ping An Culture changes the external state and inner spirit of employees through daily morning meetings, songs, as well as peaceful etiquette and daily language, so that Ping An people follow the excellent cultural traditions of the Chinese nation, tolerance, benevolence, modesty and integrity, thus winning the respect of customers. trust. At the same time, Ping An follows the competition rules of the insurance industry, strives to make progress, and establishes a set of effective management rules for it. The humanistic spirit behind "Benevolence, Righteousness, Courtesy, Wisdom, Faith, and Lian" is the spirit of Ping An's corporate culture. The working mode and business philosophy of modern commercial enterprises are the materialized norms of Ping An's corporate culture. Confucius and Newton respectively represent The spirit of Western culture is integrated into peace, transformed into a unique culture of peace, and then into the daily management of peace, the formation of a large and effective management machine.

Ping An's management model can be summarized as “one center, three series. Three guarantees”, which is divided into business management series, administrative management series and marketing series centered on target management, passing the assessment system, scoring system and internal The incentive mechanism is pragmatic to ensure that all work is carried out in an orderly and efficient manner.

In terms of business management, we strive to learn from and learn from the advanced experience and technology of the insurance industry at home and abroad, boldly innovate and unique. In terms of administrative management, Ping An has established a complete set of strict rules and regulations to ensure all work. It can operate efficiently according to the predetermined workflow. The administrative system is matched with the business, regulates the behavior of the employees, enables the company's operation and management to operate normally, and ensures the development of the company, proceeding in an orderly manner along the predetermined track.

I think that the deepest image of Ping An should be his "morning meeting system." Every morning, all the company's units concentrate all the staff in the hall. Each employee takes turns to host the morning meeting, sing the company's songs and read the company's instructions, so that the "safe spirit" is always remembered in the hearts of every employee, and strengthen the social responsibility of employees through the morning meeting. Responsibility for work, unity, communication, morale, and cohesion.

The company actively creates an internal working environment for employees to be clean and comfortable, and the relationship is relaxed and harmonious, so that employees have a strong sense of belonging and pride to the company. At the same time, pay attention to enable employees to establish and maintain good contacts with all walks of life to seek the necessary care, support and help.

2. Auto insurance underwriting process and rate calculation

My internship position at China Foshan Property Insurance Co., Ltd. Foshan Branch is a car insurance nuclear insurance post, mainly engaged in the underwriting of vehicle insurance. In layman's terms, when the salesman pulls in one or a batch of insurance policies, we analyze the vehicle condition of the underwriting target, then calculate the rate according to the company's relevant policies, and finally determine the car premium. In general, there are two points, namely: Can we cover the car? Because for some vehicles with relatively high risk or high risk, our company is generally not covered; if the car meets the company's underwriting policy, we What kind of rate should be covered? This involves the calculation of the rate.

China Ping An Property Insurance Co., Ltd. motor vehicle insurance clause consists of: vehicle loss insurance, third party liability insurance, full vehicle theft insurance and additional insurance. Additional risks include glass breakage insurance, vehicle stop loss insurance, spontaneous combustion loss insurance, new equipment loss insurance, scooter cost insurance, body scratch damage insurance, vehicle personnel liability insurance, on-board cargo liability insurance, no fault Loss compensation insurance, vehicle cargo drop liability insurance, full vehicle theft and additional golf equipment theft insurance and traffic accident mental damage compensation insurance. The formula for calculating the rate is:

Premium calculation for vehicle loss insurance:

Vehicle loss insurance benchmark premium = fixed insurance premium + vehicle loss insurance premium amount × base rate vehicle loss insurance actual premium = base premium × C1 × C2 × „„ Cn Third party liability insurance premium calculation:

Third party liability insurance signing premium = benchmark premium × C1 × C2 × „„ Cn Total car burglary insurance premium calculation:

Whole car burglary insurance signing premium = benchmark premium × C1 × C2 × „„ Cn additional insurance premium calculation

Additional insurance ticket premium = base premium × C1 × C2 × „„ Cn The insurance premium for the insurance vehicle is:

Signing premium = vehicle loss insurance signing premium + third party liability insurance signing premium + full car burglary insurance signing premium + additional insurance signing premium

3. Other gains

In general, insurance companies tend to recruit students with professional backgrounds in computer and finance, because they have relevant professional knowledge and are more likely to adapt to work. The requirements of insurers for insurance companies are usually a comprehensive quality requirement, in which the ability to accept and the handling of interpersonal relationships are particularly important. The assessment content is not limited to the quality of work and the number of completions, but also pay attention to its basic skills. The assessment of interns is based on the comprehensive capabilities they demonstrate in their work.

During the two-month internship of China Ping An Property Insurance Co., Ltd. Foshan Branch, I found that the original school learning knowledge can not be fully reflected in the daily work, but it has a lot to do with the knowledge we have learned. The ability to use knowledge is especially important. For example, in the work, our auto insurance nuclear insurance post often has to do some statistics on various data and produce statistical reports. Isn't this the best in our statistics profession? But then I found out that they used a company-made software to do the work. If we can't understand and master the software well, the statistical knowledge we used to learn is There is no use at all.

The enhancement of team awareness is another gain for me. In the work, it is generally in the form of a group or a team to meet the problem and solve the problem. The teams compete and cooperate with each other, which not only improves the enthusiasm of everyone's work, but also improves work efficiency.

Fourth, experience

The two-month internship is really a very rare learning experience for us, and it also provides me with a valuable opportunity to experience a safe corporate culture and understand the insurance market. We have a lot of experience in work, life, and interpersonal relationships, and we have a deeper understanding of the insurance industry. Through internship, we can apply the theoretical knowledge we have mastered to practice, deepen the understanding and consolidation of book knowledge, and improve the practical ability to observe, analyze and solve problems under the guidance of theoretical knowledge. Understand what is the job, what is more suitable for what, what knowledge is useful, what supplements and adjustments to your knowledge structure, how to deal with interpersonal relationships at work, and so on. Initially complete the psychological transformation from ideal to reality and the role transition from student to staff. In the process of internship, we must think more, compare more, use our heart to understand, and try to apply the knowledge of the books we have learned to the actual work; seriously and timely sum up the internship experience and experience, especially the problems encountered in the internship, More analysis, more advice, find out the crux of the problem, and work hard to overcome, and constantly improve.

Part 3: Insurance company internship report

I. Internship purpose

Through this internship, I will experience the life after entering the society in advance, learn the basic knowledge and corporate philosophy of the insurance industry, and improve my practical work ability and professional skills. Further contact with society and understanding of society. Gradually enhance your professionalism, sense of responsibility, and improve your interpersonal skills. Accumulate some valuable practical experience for future employment.

Second, the introduction of internship units and internship positions

Basic situation of the internship unit

China Pacific Insurance Group Co., Ltd. was established on May 13, 1991 and is headquartered in Shanghai. It was listed on the Shanghai Stock Exchange A-share on December 25, 2007 and listed on the Hong Kong Stock Exchange on December 23, 2019. China Pacific has subsidiaries such as life insurance, property insurance, asset management and pension insurance. Established a nationwide marketing network and diversified service platform, with more than 5,700 branches, more than 74,000 employees and more than 300,000 life insurance salespeople, providing comprehensive risk to 56 million individual customers and 3.3 million institutional customers nationwide. Security solutions, investment and wealth management and asset management services. The company's headquarters building is located in Lujiazui Financial Center, Pudong New Area, Shanghai. Shareholders include: Baosteel Group, Shenergy Co., Ltd., Carlyle Group, Prudential Financial Group, Shanghai State-owned Assets Management Co., Ltd., Shanghai Tobacco Company, Shanghai Jiushi Company, Yunnan Hongta Group Co., Ltd., Dalian Shide Group, etc.

Basic situation of internship positions

During the three-month internship, the company arranged me to work in the life insurance business. Responsibilities of life insurance business positions: 1. Have a familiar understanding of each insurance type;

2. Do a comprehensive understanding of the customer's assets and family status and do a good job of confidentiality; 3. Do a comprehensive life insurance plan for the customer according to the customer's needs; 4. Be comprehensive and meticulous to the customer's after-sales service; Insurance liability and deductible terms are explained to the client.

Third, the internship process and content

The internship process can be divided into three parts, namely pre-job training, convergence training, and formal post internship. Understanding of insurance

Insurance can be divided into social insurance and commercial insurance. Under the guidance of established national policies, the state is forced by the state to impose insurance premiums on citizens to form insurance funds. A social security system used to provide basic living security to members who have lost their ability to work or lose their jobs due to old age, illness, childbirth, disability, death and unemployment. Social insurance is not for profit. Commercial insurance is a form of insurance for the purpose of battalion, which is operated by specialized insurance companies. The insurance company's economic compensation is based on the premise that the insured pays the insurance premium, is paid, open and voluntary, and tries to have a certain surplus after the loss compensation. During the insurance period, both the insurer and the insured agree on each other's rights and obligations with an insurance contract.

In my opinion, insurance is also a love for oneself and others, a responsibility, a promise; insurance is not a necessity, but essential goods, people always regret after the loss, but no regrets, but regret it is irreparable The damage caused. Although insurance does not prevent and prevent accidents, it can make up for the economic losses caused by accidents after the accident. The insured will not be left out of the road because of economic problems.

Understanding of Pacific Life Insurance Business 1. Life Insurance Coverage

Life insurance is based on the life and body of the person. A type of insurance that pays insurance premiums when the insured person has an accident such as death, disability, illness, or old age. The insured person of the life insurance pays the insurance premium to the insurer according to the agreement of the policy. When the insured has an insurance accident such as death, disability, illness, etc. within the contract period or reaches the age and time limit as stipulated in the personal insurance contract, the insurer shall The contract pays the insured or his beneficiary to pay the insurance premium. The occurrence of insurance accidents for life insurance is usually inevitable; the occurrence of personal insurance accidents is decentralized; the probability of death accidents in personal insurance increases with the age of the insured, and it has relative stability.

2. Marketing of life insurance

The marketing of life insurance is a business activity process that aims to meet the various personal insurance needs of consumers and achieve the profit target of insurance companies in the changing life insurance market environment. It includes a series of plans and implementation activities that are beneficial to the life insurance market, including the conception, development, design, rate determination, distribution, promotion and after-sales service of life insurance products. My Pacific Insurance Company is mainly engaged in personal life insurance business in indirect marketing channels, mainly as a salesperson engaged in the sales of life insurance, following the learning experience of old employees and the handling of interpersonal relationships. Do a good job in customer service. The process mainly includes consultation, interview, interview, contract, charge, etc. If the occurrence of the insurance target meets the insurance accidents stipulated in the contract, it also includes the process of review, claim settlement, contract change, and value-added services. There may also be a legal representation process between the policyholder and the insurer.

3. Life insurance coverage and claims

Underwriting is the process by which the insurer chooses or evaluates the degree of risk of the prospective insured who applies for insurance coverage to determine whether to insure and determine the conditions of the underwriting. The underwriting process is subject to four risk selections, including the clerk's underwriting, the medical examiner's underwriting, the professional department's underwriting, and the survival survey. It is mainly underwritten by information such as insurance policy, medical report, medical report and survival investigation report. Furthermore, the underwriting object is divided into a standard body, a secondary body, a refusal body and an extension body. The life insurance claims process is subject to acceptance and registration, review of various documents and certification materials, on-site investigation, responsibility review, and claims calculation.

4. The payment of life insurance premiums for life insurance mainly includes the payment of life insurance benefits, personal accident insurance benefits and medical expenses insurance benefits.

Understanding of business management

For employees: following a leader solves the route problem.

In order to enable enterprises to develop better, managers must first develop a comprehensive business development strategy model, and secondly, find ways to improve work efficiency, reduce labor costs, and save unnecessary expenses for enterprises. What's more, managers must optimize resource allocation and resource integration of enterprise resources. The most important of these is the integration of human resources. Human resources are the key to the core competitiveness of enterprises. To improve their profitability, market image and social influence, enterprises must first improve their technical level and quality. Employees should regularly organize regular meetings, exchange work experience in a timely manner, and raise problems in the work, so as to solve them, and carry out enterprise work skills training. After the training, an assessment should be conducted to check the training effect. According to the characteristics of each person, arrange the work that suits them, and let them feel the certain work pressure. While being able to do their own work, they must be able to perform other tasks and realize the transformation of work roles. In order to reduce the risk of the enterprise, try not to let a person be responsible for the entire content of a certain work of the enterprise. This is to increase the risk of the enterprise, and the second is not easy to realize the transformation of the role of the employee.

Enterprises must adhere to an open, fair and fair talent selection system in terms of employing people, with clear rewards and punishments. Build a harmonious and warm working environment. Let employees have a sense of belonging to the company, so that they will recognize the corporate culture, and wholeheartedly contribute to the development of the company, and the loyalty to serve the enterprise.

Improvement of other abilities during the internship

1. Through this internship, I learned some basic knowledge of the insurance industry, especially life insurance. At the same time, I am also familiar with the basic insurance of life insurance and the psychological compensation process and payment process in direct compensation.

2. During the internship, I also learned how to use the copier, fax machine, scanner, claim system operation and price check, as well as some customer service methods.

3. Internships let me understand that the insurance company's business structure mainly includes direct sales, marketing and agency business. The insurance company must fulfill the truthful obligation and the claims service promise to the insured. The claim mode mainly has self-made and outsourced modes, and can also be combined in two modes. Insurance to achieve online marketing is an emerging development model, because this marketing model is more convenient, faster, and more cost-effective.

Fourth, internship summary and experience

I am able to come to the Pacific to practice, feel the working atmosphere of the Pacific, learn their work skills, and arrange an internship teacher for you. I think it is quite lucky. Looking back on this internship, I was deeply impressed by the hardships, exhaustion and laughter. Although it was only three months, I gained a lot.

Since the internship, our internship process has been arranged in an orderly manner. First, Barry Leba has been training us to understand the insurance industry and to be familiar with insurance terms, claims process and corporate culture. After that, I followed my teacher's on-the-spot internship to contact various cases. Look at how he treats clients' processing and consulting, and claims and the entire exhibition process for customers. I will be in operation after I am familiar with it, and he will guide me. Slowly I am able to complete some simple customer service. After getting familiar with the direct loss, I started running to the field, to contact various customers, and to contact with various types of big cases. Large cases are more complicated and more difficult to deal with. But I feel more able to experience myself and make myself grow faster.

In the face of such a complicated circle of communication, I have contacted many people. Among them, there are qualities and arbitrariness. They use the inadequacy of some of the company's systems and the operability of the real society to protect their own interests. Therefore, the company will inevitably produce some unnecessary economic losses, but it can't do anything about it. The color of society is very strong and very mixed.

I feel lucky to have such a unique internship opportunity, because I can reach people of all kinds, I can learn a lot of good qualities from them, correct some bad behaviors of myself, and also contact different people. Enhance your interpersonal skills and social adaptability, so that you can be more confident and stronger in your future life.

5. Thanks

Today, my internship is over. In the past three months, I have worked hard and harvested fruit. I would like to thank my alma mater, the ________ Academy, for my training, and I would like to thank the _____ professional teachers for giving me professional knowledge. Thanks for hiring my group _____, thanks to ______ all the people who helped me.