[Boutique] Foreign trade salesman internship report

This article directory 1 foreign trade salesman internship report 2 foreign trade salesman internship report 3 foreign trade salesman internship report the first article: foreign trade salesman internship report

In the blink of an eye, the third year is over. It is time for us to have an internship. Considering that the employment requirements of this major are strict, the school requires each of our students to have an internship in the computer room. Through a five-day internship in the school computer room, I learned a lot of things that I couldn't learn in books. Although the internship in the computer room is not as practical as the internship in the external entity, it is also carried out according to the steps and procedures of normal international trade transactions in real life. Therefore, what we have learned cannot be ignored. During the internship at the school, we are just like going to work. Every day, we punch in and go to work on time, swipe our cards to work, and orderly, teachers, classmates and ourselves are mutually restrained, and each job is done seriously, and it is busy and full. For the internship in the past few days, I have made the following reports on my internship in three parts: First, the understanding and evaluation of the internship software; Second, the internship harvest; Third, the opinions and suggestions for the internship.

I. Understanding and evaluation of internship software

First of all, there is no doubt that this internship software is very good. It contains a lot of companies and the company information is detailed, we can experience the kind of company in the company, there is no such feeling of being excluded, everyone can grasp the basic information of the company, start trading, is Very convenient; the software also embodies the function of cultivating our hands-on practice. In many operations, we need to find certain data and materials to complete it. This requires us to have a solid theoretical foundation; The software has a very complete function, basically covering all aspects of our international trade operations, from establishing trade relations, enquiry, offering, counter-offering, accepting to signing contracts, calculating transaction prices, various costs, profits, manufacturing various Documents, reviewing various documents, and finally going to the aftermath are very detailed. They both put the internship as a seller and assume it as a buyer, so that we can better manage our role in international trade. Software application is also relatively simple, as long as you are familiar with it, you know what to do, it is easy to operate, you don't need to die. Some operations, into the interface, you can follow the prompts, God save time very province. However, everything has two sides. This internship software also has its disadvantages. I think the main disadvantage is the lack of flexibility. Basically, the steps for students to practice are the same, and the requirements for operation are the same. The required assignments are the same, and the data is rigid, some data and data are difficult to find, and it takes a lot of time to collect and organize; secondly, it does not fully reflect the situation of the real company, like in some letters. In terms of processing, some automatic reply letters are needed. In some calculations, some calculation templates are also needed, which can save a lot of time, and the staff can do other more important things.

Generally speaking, the advantages of this internship software are very obvious, fully embodying the nature of the internship, greatly improving our practical operation ability, and raising our understanding of international trade, let us discover our shortcomings and shortcomings. It will help us to strengthen training in these aspects and improve our ability in future study and life and work.

Second, the harvest of the internship

I was an intern at the International Trade Company. I was at a loss when I started my internship. After the guidance of my classmates and teachers, I slowly got on the right track, but in the process of operation, I still have a bit of a bit. I am afraid of mistakes, but I think that as long as I take every step seriously, there will be no big problems. Then, the students encouraged each other. Finally, I sank and worked hard. When I met the place I didn’t understand, I actively asked the teachers and classmates. In this way, I completed each step step by step.

There are many intermediate links in international trade, involving parties. In addition to the parties to the transaction, they also involve commodity inspection, transportation, insurance, finance, stations, ports and customs, as well as various intermediaries and agents. If there is a problem in any part, it will affect the normal operation of the whole transaction and may cause legal disputes.

The internship begins with establishing a trade relationship with a foreign company. Then, it conducts enquiries, offers, counter-offers, and acceptances according to its own business, and then enters into a contract. After the contract is booked, it is the receipt, delivery, and trial order. Wait, after a number of steps, a business can be completed. In each step, there can be no errors or deviations, otherwise it will bring great losses to your company. When establishing diplomatic relations, we must be sincere and let the other party believe that we are his best partner. When inquiring, offering, returning, accepting, etc., we must carefully calculate the cost, profit, and profit rate. In order to ensure our interests, we must comply with the contract and the letter of credit when manufacturing all kinds of documents and audit documents, so as to avoid the bank's refusal to pay the goods. When each step is carried out, when an error occurs, it must be corrected in time and contact with the other party, negotiate with the other party, and obtain a consensus to agree, so as to ensure fair and smooth transaction.

During the internship process, when calculating the cost accounting, because there are four types of goods to be ordered by the other party and each product has to be quoted for two prices, each product must be inspected for relevant materials, such as the quality of the goods. Packaging, volume, purchase cost, exchange rate, VAT rate, cargo grades applicable to various commodities, marine freight rates, customs tariffs, etc.) I spent too much time because I was not skilled enough to care about these things. This above, and in the calculation, often mistakes, which means that their business level is still very poor, need to constantly strengthen; when making the order, this is also the case, the things that need to be filled are not filled, do not need to fill in but filled out As a result, a good document was messed up by me; when I was reviewing, it was my most difficult time, because it was the review of the relevant documents of the other party, I just paid attention to some goods, such as the number of orders. , packaging, etc., but did not pay attention to review some things that seem normal but actually have great hidden dangers, like the company's name, address, payment terms, etc. These are also very important. Once they make mistakes, they will have a great impact on the company. When everything is timed, I forgot to work after the recovery. The other bank opened a notice of refusal to pay, and I was at a loss, thinking that the previous work was done. It was very smooth, why did the bank refuse to pay, then I carefully looked at the reasons for the refusal, and I had a bottom in mind, and I contacted the other party through a letter. The two sides reached a consensus, and finally it was a successful transaction. In the end, I also wrote a letter of intent to thank each other for their cooperation and hope to continue cooperation again next time.

This internship made me realize that mastering theoretical knowledge is the basic prerequisite for doing a good job. The mastery of international trade terms must be “advanced with the times” and must be thoroughly understood. It should not be understood as unfamiliar and not old-fashioned. It is also familiar with the delivery conditions and transportation conditions applicable to the various terms of the General Terms of International Trade Terms. Payment terms, insurance conditions, etc., which are conducive to quickly and clearly calculate the transaction price, cost and counter-offer profit and profit rate; familiar with the transportation grade, freight rate, etc. of various goods; the exchange rate is also very important, which is very important for payment The calculation of the exchange rate at what time is related to the immediate interests of both parties. The second is to understand some aspects of international business law, so that when there is a dispute, you can always use it to protect your own interests and persuade the other party to make the transaction go smoothly. The most important thing is to learn English well. The communication of language in foreign trade is very common and practical. You must learn foreign languages ​​well. This is a necessary bridge for communication with foreign businessmen. In this internship, I also really felt the role of teamwork. Everyone, living in this society, must be in a team at any time, it is impossible to exist in isolation, we can successfully complete this internship, and it is inseparable from everyone's efforts and collaboration. Although during the internship, we did not really touch the actual foreign trade business, but the teacher told us that every sale is not something that individuals can accomplish. It is the result of everyone's joint efforts and concerted efforts. Therefore, we must pay attention to the spirit of teamwork. Only in this way can we better solve the conflict between us and the teacher in the process of teaching. Better solve our understanding of knowledge.

Third, the opinions and suggestions for the internship

As mentioned above, the software of the internship needs to be improved step by step, and it can be more practical. Secondly, to strengthen the discipline management of the internship, although it is an internship in the computer room, it must be like working in the real world. The assessment criteria, although we all consciously abide by, still inevitably make people feel that there is no leader; in the end, it is to establish a system that encourages everyone to ask questions and solve problems so that everyone can better communicate during the internship process. The problem can be solved better and faster.

In short, the internship was completed very satisfactorily. I also deeply felt that as a staff member engaged in international trade business, it is a basic requirement to be familiar with my business, solid theoretical knowledge and good language foundation. I also deeply understand internationally. Trade practice is a comprehensive discipline that is closely linked to the content of other courses. The knowledge of each door should be used comprehensively. For example, when it comes to the quality, quantity and packaging content of goods, you should understand the knowledge of commodity disciplines. When it comes to the price of commodities, you should understand the contents of price science, international finance and currency banking. When it comes to international cargo transportation, When you are insured, you should understand the contents of transportation and insurance disciplines; when it comes to disputes, breach of contract, claims, force majeure, etc., you should know about the law and so on.

Part 2: Foreign trade salesman internship report

Intern time and place

time:

location:

Second internship purpose and task

Internship purpose:

1. Through this internship, I was able to rise from the theoretical level to the practical level, better realize the combination of theory and practice, and lay a preliminary knowledge for my future work and study.

2. Through this internship, I was able to personally feel the process of having a student change a professional.

3. Through this internship, I have learned a lot from my graduation internship thesis.

Internship tasks: Familiar with foreign trade business process, skilled operation of online business platform, able to contact foreign customers by e-mail, perfect combination of book knowledge and practical operation, and strive to complete the tasks assigned by the company, it is best to take orders Create profits for the company.

Three internship requirements

Strictly abide by the discipline of practice, actively participate in various internships, do not participate in internships without any reason, do not leave early, do not leave early, actively think about the internship process, actively ask questions; do internship notes during the internship process; try to do the best, not do harm The image of college students and school.

Four forms of internship

Mainly follow-up internships.

Participate in training organized by the company

Five internship content

Time is running fast, my internship is about to end, and the internship has enriched my study life. I have learned a lot of books that I can't experience. Through the internship, I have a lot of feelings, I have gained a lot of new understanding, and I have deepened my thoughts on many issues. In the future, it will be a part of society, and responsibility will become heavier and heavier. I am an intern at a foreign trade company. My main job in the company is to learn design and run business, to the development of some new customers and the maintenance of old customers. Below is a brief introduction to the company.

Hong Kong Lijiang Electronics Co., Ltd. was established in 2000. It operates integrated circuit and other electronic components of famous brand manufacturers all over the world. The products are widely used in civil, industrial and military fields. The headquarters is located in Hong Kong Special Administrative Region of China, in Shenzhen and Changsha. Other cities have direct branches. With professional sales staff and excellent engineering and technical experts, Lijiang has always provided customers with the most closely integrated solutions based on quick response to customer consultation and quality delivery services, thus reducing customer development and Applying costs, Lijiang and its customers will grow together in mutual benefit. "Honest and trustworthy, quality first, reasonable price, fast delivery" "Strong strength, sufficient resources, real inventory" Our goal: to become the top supplier of electronic components in China.

In order to improve the company's efficiency and increase the company's profits, the company registered three company names, namely HK BMC ELECTRONICS CO., LTD., PB GROUP CO,.LTD, HK POTENTIAL ELECTRONICS CO., LTD. Because the client object is Europe and America, I also have my English name stef. I mainly do the HK BMC company, do the global resources and China manufacturing platform, in the last ten days, I participated in the PB GROUP to participate in IC sales, quoted on the TBF.

On March 3, I started a two-month internship. This internship is based on on-site production internships. Production internship is an important part of learning. Through this internship, I have learned a lot of knowledge that I can't learn in textbooks, which gives me a deeper understanding of foreign trade business processes and autonomy. Entrepreneurship and other knowledge.

1. Customer enquiry: Generally, before the customer places an order, there will be related Order Inquiry to the business department to do some details.

2. Quotation: The business department promptly responds to the customer's inquiry to determine the product name, model, manufacturer, quantity, delivery date, payment method, packaging specifications and cabinet type. Performa Invoice makes a formal quotation for the customer.

3. Get the order: After negotiation, receive the customer's official order purchase order.

4. Place the production order: After confirming the customer's order, place an order with the factory to arrange the production plan.

5. Business approval: After receiving the order, the business department first makes a business review form. According to the "Export Contract Review Form", the items are filled out as much as possible. The contract approval must be accompanied by a fax of the customer's order and a purchase contract with the factory. The audit form shall be signed by the salesperson, approved by the department manager, and submitted to the management department for review before being executed. If the amount is large, or if there are provisions such as prepayments and commissions, it must be approved by the general manager of the company. After the contract is approved, a sales order is made and submitted to the departmental process staff for follow-up.

6. Release production notice: After confirming the delivery date, the business department can issue the production notice and notify the factory to produce on time: 6.1: If it is L/C payment customer, usually one month before the delivery date Confirm that L/C has been received. After receiving L/C, the salesperson and the documentary shall examine the letter of credit separately, check whether there is any error, whether the delivery date can be guaranteed, and other possible problems. If there is any problem, please immediately request The guest changed the certificate. 6.2: If it is a T/T payment customer, confirm that the deposit has been received. 6.3: If it is a depositing customer, or collecting money through bank D/A, etc., it needs to be confirmed by the manager.

7. Inspection 7.1: One week before the delivery date, the company's inspection personnel should be notified to inspect the goods. 7.2: If the customer wants to inspect the goods by himself or the designated inspection personnel, the customer should check the goods and inform the planning department of the inspection date one week before the delivery date. 7.3: If the customer designates a third-party inspection company or a fair-inspection, please contact the inspection company two weeks before the delivery date to make an appointment to ensure the time is scheduled before the delivery date. After the determination, notify the factory of the inspection time.

8. Prepare the basic file. The packing information provided by the factory, the export contract, the export commercial invoice, the packing list and other files.

9. Commodity inspection: If it is a national legal commodity inspection product, it must explain the commodity inspection requirements when placing an order to the factory, and provide the export contract, invoice and other materials required for commodity inspection. Moreover, it is necessary to tell the factory the export port of the product in the future, which is convenient for the factory to conduct commodity inspection. The commodity inspection certificate/strip should be obtained one week before the shipment.

Part 3: Foreign trade salesman internship report

Time passed, my internship is about to end. First, I came here with the spirit of study and exercise. The internship has enriched my study life. I have learned a lot of books that I can't experience. Through the internship, I have a lot of feelings, I have gained a lot of new understanding, and I have deepened my thoughts on many issues. After more than two months of internship, I have a new experience in my work and life. In the future, it will be a part of society, and responsibility will become heavier and heavier. I am an intern at a foreign trade company. My main job in the company is to familiarize myself with foreign trade processes and do business, and to develop new customers and maintain old customers. First of all, let me introduce what I have to do at the company:

1. Customer enquiry: Generally, before the customer places an order, there will be related Order Inquiry to our business department to do some details.

2. Quotation: Our business department promptly responds to customer inquiries, determines the product name, model, manufacturer, quantity, delivery date, payment method, packaging specifications and cabinet type, and makes a formal quotation for Performa Invoice.

3. Get the order: After negotiation, receive the customer's official order purchase order.

4. Under the production order: After the customer's order is confirmed, the order is transferred to an internal order to the purchasing department to let her order the factory and arrange the production plan.

5. Business approval: After receiving the order, the business department first makes a business review form. According to the items in the export contract review form, all the estimated expenses are listed as much as possible. The contract approval must be accompanied by a fax of the customer's order and a purchase contract with the factory. The audit form shall be signed by the salesperson, approved by the department manager, and submitted to the management department for review before being executed. If the amount is large, or if there are provisions such as prepayments and commissions, it must be approved by the general manager of the company. After the contract is approved, a sales order is made and submitted to the departmental process staff for follow-up.

6. Release production notice: After confirming the delivery date, the business department can issue the production notice if the following conditions are met, and notify the factory to produce on time: If it is a T/T payment customer, it must be confirmed that the deposit has been received. If you are a Western Union customer, you must first determine if the payment has arrived at the local Western Union.

7. Inspection: After the goods are produced in the factory and shipped to the company, it is necessary to verify the quality of the goods, whether they can be used or not. These are the basic principles, because they want to stabilize. Customer resources, this part must be done well.

8. Prepare the basic file. The packing information provided by the factory, the export contract, the export commercial invoice, the packing list and other files.

9. Delivery: Inform the freight forwarder to the company to receive the goods. And call the necessary documents to the freight forwarder.

10. Confirm receipt: After delivery, notify the customer that the goods have been shipped, and ask the customer if they have received the goods within a week or so.

Choosing to enter the company naturally requires office, and the office is relatively stylized and formalized. First of all, it is time to obey and commute to work on time. For those who are more free in college, we must exercise “sit”. We sit in front of the computer every day and sit for hours. Secondly, to adapt to the atmosphere of the office, basically the office is still very serious, and it is important to adjust in the intense work. Third, it involves the use of modern office tools, copying, printing, and faxing are not as easy as imagined. For our foreign trade salesmen, we must be able to communicate with foreign customers by phone and email. Familiar with Sales Confirmation, Commercial Invoice and other documents are basic. It is hard to imagine through the translation of business files, as long as the Chinese meaning can be expressed clearly in simple words.

Faith, persistence is the most important condition for success.

The successful salesman is to talk to the customer as a friend and then talk about business. At the beginning of the period, I took the initiative to say hello on the phone and online, and then my customers will start to greet me. Sometimes customers will call to greet and chat, which will enhance the conversation and friendship between me and the customer, so that the customer has a good impression on me. For the salesperson, these customer resources are the biggest in the future. Potential power.

The tricky customer is the best teacher of the salesman. Customer complaints should be considered a sacred language and any criticism should be accepted. Correctly handle customer complaints: First, improve customer satisfaction, second, increase customer preference for buying, third, rich profits. The transaction is not the end of the sales work, but the beginning of the next sales activity. The sales work will not end, it will only "start from the beginning". Successful people are those who learn from failures and are not intimidated by failure. One of the salesmen must not forget that the lessons learned from failures are far more likely to be remembered than the experience gained from success. Failure to hit the target is not attributable to the target. It is not the fault of the customer that the sale is not successful. Ask the secret of the success of any professional salesman, he must answer: stick to the end. Nothing can replace the attachment in the world. Talent can't be - talented but nothing can be done everywhere: smart can't - people are familiar with a poor and smart person, education can't - there are many people in the world who are educated but hit the wall everywhere. Only persistence and determination are the most important. Remember: the light that lights first is the first to go out. Don't be a star of the day. Perseverance can last for a long time. When a person reaches old age, he is poor and bitter. It is not what the person did wrong before, but he did nothing.

The salesman must have a strong psychological endurance. Being unreasonable by the customer, it is common to hang up the phone unreasonably. There was a good time with a customer who had always talked about it. Suddenly, let’s talk, and hang up the phone. But the next time you call him, you have to remember to keep your face full of smiles, and the sound is pleasant, as if the last unpleasant thing did not happen.

I stayed in the ivory tower of the school for more than ten years. The identity changed from a student to a social person on the eve of the day. It was really difficult to adapt at the beginning. All the roles and responsibilities were changed. I came out to work and no one told you. What should you do and should not do, and no teacher is teaching you how to correct mistakes. Once you commit it, you have to bear it. This is the responsibility of the community. But at the same time, I feel that even if there is more helplessness, Also learn to adapt to overcome.

The internship for more than two months soon passed, and a week of internship at the school allowed me to have a preliminary understanding of the foreign trade business. I am glad to have the opportunity to reach out to the customers, which will be my future work and further study. Is a good platform. Foreign trade is still experience, and the accumulation of experience is a rich wealth for the future. Although the beginning is very hard, the prospects are good. The colleagues and CEOs in the internship helped me a lot and told me to do things. The road ahead is still very long, there are still many to learn, I hope to take every step.

During my internship, when I was happy and sad, there were unforgettable things, and when I encountered difficult problems, I have been working hard to overcome them and do my best to do it! I believe that things are artificial. The aspiring person has succeeded. And I am on the road of life and work in the future, I will work harder and harder!