[Boutique] Securities company internship report
Preface:
In July 2019, during the summer vacation, I was fortunate to have the internship opportunity of Guotai Junan, thus starting a two-month graduation internship. Through the introduction of the human resources department, I was arranged to conduct an internship at the credit trading department of the Guotai Junan headquarters in Pudong. The main task is to finance and lend the emerging business in the securities market. During this period, I got a close understanding of Guotai Junan's development history and company culture, and further studied and participated in the entire process of margin financing and securities lending business, clarified its special position and important role in the securities market, and through the customer. The communication has further strengthened my ability to deal with problems and laid a solid foundation for future job hunting.
First, the company profile
Guotai Junan Securities Co., Ltd. is a large-scale comprehensive securities company officially established on August 18, 1999 by Cathay Securities Co., Ltd. and Junan Securities Co., Ltd. to adopt a new merger, capital increase and share expansion. Agents who can operate securities; securities custody, visas; securities proprietary trading; securities underwriting and listing recommendations; securities investment consulting; asset management; initiation of securities investment funds and fund management companies, investment banks, The business departments of international business, securities investment, credit transaction, asset entrustment, merger and acquisition, and industrial management are the largest securities companies in China with the largest shareholder, the widest business scope and the widest distribution of institutions.
The company is chaired by the president's office meeting to conduct daily work, exercise the company's daily business management responsibilities, and has made outstanding achievements in investment banking, national debt business, brokerage business, research field, investment and asset entrusted management business, and network construction. Results. The three main indicators of the number of new shares issued, the amount of funds raised and the number of issuers ranked first among the national securities firms.
Guotai Junan's advanced computer configuration and perfect trading system ensure the smooth, timely and accurate trading. The company relies on a strong research team to provide high-level investment advisory services to enhance customers' ability to withstand risks. The advanced marketing awareness and good overall resource allocation have increased the market share of Guotai Junan's brokerage business year by year, and its stock and fund trading volume rank first in the country.
High-quality research and development work has always been the foundation and core of Guotai Junan's business development. The company has the largest domestic securities firm, the strongest research force and the most complete supporting facilities. The Institute provides real-time financial information and stock market trend analysis on a daily basis, regularly publishes various company research reports, and publishes topical research on hot issues at any time.
The company's securities investment business has a good reputation in the market. The company also set up an asset entrusted management department to tailor the financial plan for the client's assets. Guotai Junan attaches great importance to network construction and realizes paperless office. In addition, Guotai Junan pays attention to the combination of tangible business network and intangible information network, develops clearing functions such as telephone transfer, vigorously promotes off-site transaction business, and improves the overall operating advantage of the company.
In recent years, Guotai Junan has successfully passed the post-merger adjustment period and has created a lot of performance. The company's unity and cooperation, and strive to create more brilliant achievements, and make due contributions to the development of China's capital market.
Second, the specific internship content
Since it has been arranged in the credit trading department, the work done is naturally inseparable from the financing and securities lending. First, we will briefly introduce the margin financing and securities lending business:
Concept: “financing and securities lending”, also known as “securities credit transaction”, means that investors provide collateral to securities companies with membership of Shenzhen Stock Exchange, borrow funds to buy securities listed on the Stock Exchange or borrow from listed securities and sell them. Out of action. Including the financing of securities companies, securities lending and financial institutions' financing and securities lending to securities firms. The securities law before the revision prohibits securities credit transactions for margin financing and securities lending. Financing is to borrow money to buy securities, securities companies borrow money to buy securities for customers, customers pay back the principal and interest, and customers buy securities into securities companies called “buy”; securities are sold by securities, then returned by securities, securities The company lends securities to customers for sale. When the customer returns the same kind and quantity of securities and pays interest, the customer sells the securities to the securities company, which is called “short selling”. At present, there are basically four types of margin financing and securities lending in the world: the securities financing company model, the direct credit mode of investors, the mode of credit granting by securities companies, and the mode of crediting companies registered and settled.
Business Process: For securities companies, the margin financing and securities lending business has a set of strict business processes, especially when it is not implemented at this stage. Guotai Junan must be strictly implemented as a pilot. Therefore, in order to fully understand the role of this business, the supervisor arranged me to practice in each process for a period of two months, so as to be able to grasp the margin financing and securities lending business as a whole, and understand that once the market is launched, it will be the whole financial The impact of the world.
First of all, not all securities company clients have the right to open margin financing and securities lending business. After submitting the application, the securities company must handle the customer's credit information, understand the customer's identity, property and income status, securities investment experience and risk appetite, and write in writing. It is recorded and stored electronically. Evaluate and score the past investment situation and credit limit, provide relevant information not in accordance with the requirements, engage in securities trading in the company for less than half a year, the transaction settlement funds are not included in the third-party depository, the securities investment experience is insufficient, and the risk-taking ability is lacking. Or a customer with a major breach of contract record, as well as a shareholder or affiliate of the company, the securities company may not finance or lend it. Therefore, the first step of the entire business process is to use the excel software to calculate specific indicators, select qualified applicants according to the actual situation and allow them to open the business, and transfer the data to the operators of the next process.
Secondly, when you receive the information of the client, you can open an account for it. Therefore, the second process is to sign a margin financing contract and a risk disclosure book with the client in accordance with the relevant regulations, and in the name of the securities registration and clearing institution, open a securities lending securities account, a customer credit transaction guarantee securities account, Credit transaction securities settlement account and credit transaction fund settlement account. Before lending securities to clients, it is also necessary to sign a financing and securities lending contract with the client, clearly specifying the terms and conditions of the financing and securities lending, the term, the interest rate, the calculation method of interest, and the relevant proportions and conversion rates of various margins. The contract is signed by the customer together with the risk disclosure book. It can be said that the second process of the margin financing and securities lending business has been completed, which means that the customer has successfully opened the business and can conduct margin financing and securities lending transactions.
Part 2: Internship Report of Securities CompaniesCITIC Jiantou Securities Co., Ltd. is a comprehensive category jointly approved by China Securities Regulatory Commission and jointly established by CITIC Securities Co., Ltd. and China Jianyin Investment Co., Ltd. in accordance with the "Company Law of the People's Republic of China" and the Securities Law of the People's Republic of China. securities company. The company was formally established on November 2, 2005, with a registered capital of Beijing, China, with a registered capital of 2.7 billion yuan. The company was registered as a sponsor on December 8, 2005.
The construction company of CITIC Jiantou Securities Co., Ltd. has inherited the securities assets, business and personnel of the former Huaxia Securities Co., Ltd. The company's assets are of good quality, no historical burden, no bad debts. Since its establishment, the former Huaxia Securities Investment Banking Department has raised more than 100 well-known enterprises including Qingdao Haier, Tongrentang, Sinochem International and Gehua Cable in the domestic capital market with a total of 40 billion yuan. The amount of underwriting and underwriting sales over the years. The rankings are all in the forefront of domestic brokers.
The company's business strategy is: to maximize the interests of shareholders and maximize the interests of customers, to operate steadily, standardize management, develop and innovate, give full play to the company's talent, capital, technology advantages, forge ahead, market-oriented, to meet continuously Customer needs are the goal to provide high quality and comprehensive services to our customers.
I. Internship time and place
March 17, 2008---June 17, 2008
CITIC Jiantou Securities Tianjin Jiefang South Road Road Sales Department
Second, the internship goal
Completion of the senior internship in accordance with the school's unified internship arrangement
Understand the organizational structure and daily business processes of securities companies, and further deepen their understanding of the securities market
Can combine the relevant knowledge and specific practices learned in the textbook, and be able to analyze and deal with some basic problems.
Third, the internship content
Understand the general situation of CSC Securities
1. The development history of CITIC Jiantou Securities and its position in China's securities industry
2. Understand and comprehend the corporate culture of CSC Securities
3. The internal setting of the business department of Jiefang South Road consists of four departments: Customer Service Department, Liquidation Department, Finance Department and Computer Department. The work of the client department includes receiving customers and providing consulting services; the work of the clearing department includes the counter business and the related customer data management generated by it, the daily capital and stock inflow and liquidation of the sales department; the finance department is responsible for accounting; the computer department is responsible for management and Maintain data.
Specific internship content
1. I was assigned to work in the customer service department. Mainly responsible for the development and maintenance of customers. This work seems very simple. In fact, for those of us who have just entered the society, due to the lack of social experience, there are many difficulties in practical work.
2. I go to work every morning at 8:30. After I arrive at the company, I will clean the office's health work. Although this is not my duty, I think it is always good for new people to do more things.
3. After doing the sundries every day, I will open the computer to browse the morning financial information, then enter the company's internal NOTES, browse the notice inside the securities analysis report, and accumulate for your professional knowledge.
4. Generally, we will receive customers from 9:00, provide simple consulting services, and communicate with customers. After training and many days of observation and study, we can deal with the customer's opinions and relatively simple questions based on our knowledge. But most of the time, we still have to look at how the customer manager Wang handles some issues, learn how to communicate with customers, and understand the needs of customers.
5. Counter service. Customers need to handle various businesses at the counter, such as opening an account, transferring to a custody, canceling a designated transaction, changing customer information, and opening and canceling the bank transfer and bank transfer. Opening an account is the most common and basic business of a securities company, so the procedures for opening an account are thoroughly understood. After having a certain understanding of the counter business, we can guide customers to fill out various forms of business and copy ID cards, bank cards and shareholder code cards to improve work efficiency.
6. Improve professionalism. Before the internship, I had a year of stock trading experience and a certificate of securities business. During the internship, I paid more attention to the operation of the stock market and the behavior of the stockholders. I also analyzed and discussed the use of various indicators in some stocks, and reviewed the relevant knowledge. I was skilled and able to fully operate the stock market and Analyze the software and learn some new knowledge.
7. Organize customer information. Customer information includes account opening application, account opening agreement, bank certificate application, customer data change form, and customer ID card, bank card, copy of shareholder code card, etc. The related work has roughly included the following three aspects:
1 Scan all the documents and tables generated by the business of the day into the catalogue of each business subject, and then send them to the headquarters.
2 clarify the relevant customer data, load the customer files in order, this work is done in the archives.
3 Check and sort out the electronic files of the problematic account opening application filed by the Shanghai Stock Exchange and the Shenzhen Stock Exchange, and then re-scan the feedback back.
Organizing customer data has taken a certain amount of work in the internship. This is a simple but rather cumbersome process that requires care and patience; the orderly organization of customer data files is intended to be quick and easy to find when needed.
Fourth, internship awareness and related thinking
Before the internship, I felt that the securities company was a bit mysterious. After all, I was not familiar with the securities market. It was even more unclear in terms of practice. After this internship, I have a deeper understanding and understanding of the securities company and its daily business, and at the same time also considered some issues:
operating hours
The stock market is open from 9:30 am to 11:30 am and from 1:00 pm to 3:00 pm from Monday to Friday. The securities companies are also in sync with various businesses, and the stock market is the center.
Differentiate customers
The securities company will divide the customers into large, medium and small categories according to the customer's assets, attach importance to the development of large customers and provide them with perfect services. This can be seen from the sales department with a number of dedicated individual client rooms. In addition, major customers can also apply for more favorable trading commission rates.
Exchange trading mechanism
The Shanghai Stock Exchange implements a comprehensive designated trading system, that is, all investors engaged in securities trading in the trading market of the Shanghai Stock Exchange should clearly appoint a securities business department as their agency for commissioning and transaction clearing, and the securities account to which they belong. The transaction can be made after the seat number of the institution is specified. If you want to go to other securities business department to do stock trading, you need to revoke the original design and then make a new designation.
Transfer custody is a business specifically for the transfer of securities listed on the Shenzhen Stock Exchange. It refers to the fact that investors transfer their securities listed on the Shenzhen Stock Exchange to a securities firm for custody. behavior. The securities that investors buy at which brokers can only be sold at the brokerage. If investors need to transfer the shares to other brokerage firms to sell them, they must go through the custody procedures at the original custody brokerage. Investors can transfer all their securities in one lump sum when they transfer the custody procedures, or transfer some of them into some securities or some securities in the same voucher.
Bank transfer and Yinzhentong
With the continuous deepening of cooperation between banks and securities companies, the securities trading methods such as "banking transfer" and "banking pass" have appeared in the past two years, which have challenged the traditional securities trading model and attracted great attention in the industry.
Before the bank transfer is made, the investors who conduct the securities transaction must deposit the deposit in the securities company before they can start the securities transaction. This is problematic: shareholders must run between banks and securities companies in order to access funds. In addition, the working hours of securities companies are basically synchronized with the stock market. Many office workers often take time off to access funds, which is still inconvenient. After the bank transfer business, on the one hand, investors can access the relevant banks to access the funds, on the other hand, they can transfer accounts at any time to facilitate investors' investment activities.
However, there is still a "turn" in the transfer of the bank certificate, which requires a certain amount of manpower and material resources. Sometimes the transfer is unsuccessful, and it also affects the operation of the shareholders. This led to the emergence of the new financial product "Banking Pass" business. The distinguishing feature of this business is that all the opening procedures can be completed in the bank, which is more convenient for investors than the bank transfer, and the funds for the sale and purchase of securities are cleared. In the bank account, investors do not need to deposit funds in the securities business department, they can use the bank's deposit account to buy and sell stocks in a timely manner, which greatly facilitates the "workers" and people from all walks of life to invest social hot money in the securities market.
The so-called "banking pass" refers to the direct use of the current savings deposit account card opened at the bank's outlets, discounted as a securities margin account, through the bank's entrustment system, or through securities, on the basis of the network of banks and brokerage firms. A new type of financial services business in which the business commission system conducts securities trading.
In summary, the bank transfer and the bank pass have the following differences:
1. Yinzhengtong is an automatic transfer. There is no need to transfer the deposit. The bank transfer must be carried out by telephone transfer before the securities can be traded.
2. Yinzhengtong can be processed at any business outlet of the opening bank, and the account opening of the bank transfer must be handled by the securities department.
3. Yinzhengtong opens an account directly in the bank, and the bank account is opened to the bank to apply for a current passbook account opening, and then to the securities company to open a bank account to open an account.
The CSRC called "Silver Pass"
The "Silver Securities" business is suspected of violating the Securities Law and related regulations. In China, banks and securities are operated separately, and the “Bank of China” business makes banks a quasi-dealer. In June, the CSRC called "Silver Pass", the principle is that no new business will be carried out and the existing business will be regulated.
CITIC Jiantou Securities and China CITIC Bank
During this time, some customers of the counter money would confuse CITIC Jiantou Securities and China CITIC Bank and ask for CITIC Securities. Can you withdraw money? People who know will feel funny, but to a certain extent, this shows that although both companies belong to the CITIC Group, it is still confusing. In fact, the two companies are independent, and there is indeed a lot of cooperation in the business, and it has achieved good results.
The development prospect of CITIC Jiantou Securities
During the internship of CITIC Securities, I felt that CSC Securities is very strict in terms of details and management. Typically, the documents and materials for daily business are scanned and entered into the computer, and then sent to the headquarters. And deeply feel the company's corporate culture, in such an atmosphere does benefit a lot.
6. Internship summary
During the four-year internship of CITIC Jiantou Securities Business Department, I learned about the development history of CITIC Jiantou Securities, the company culture, departmental functions and daily business processes, and further skilled in using various operating software to deeply learn the relevant knowledge of China's securities market. And in the process of communicating with customers, exercise their ability to communicate and deal with problems.
In addition, the staff of CITIC Jiantou Securities gave us warm reception and guidance, thanking them for their concern. Here, we would like to thank the room sister especially for criticizing and commending our daily work and teaching us how to do things for others.
Although the time is short and there are bumps and bumps, this internship is really necessary, meaningful and a very memorable experience. We have a lot of books that have been strangers in the past and have learned a lot of books. The knowledge that I did not have exercised my ability in all aspects and successfully completed the internship task.
Part 3: Internship Report of Securities CompaniesPreface:
In April 2007, I was fortunate to be selected by xx Securities, which started my internship for about a month. During this period of time, I have been in close contact with the Zhengzhou Sales Department of GF Securities. While understanding the development history and corporate culture of GF Securities, I have learned more about the functions of the various departments of the sales department, the daily business processes, and the business. The Department's special services; at the same time in-depth study of the relevant knowledge of the Chinese securities market industry, and in the process of communicating with customers to exercise their ability to communicate, communicate and deal with problems.
Body part:
First, the company profile
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Second, the specific internship content
I was assigned to work in the customer service department, mainly at the counter to follow xx. I introduce my internship life from the following aspects:
First of all, go to the company before 8:30 every morning, 8:30---9:00 morning reading, mainly in the large household newspaper, there are "China Securities Journal", "Securities Times" and so on. Mainly understand the country's giant economic policy, financial news, and the latest information on the securities market, such as information disclosure of listed companies, mainly to analyze market hotspots and read some stock reviews.
Secondly, after the morning reading, I began to prepare for the opening of the front desk, because the main job at the front desk is to open an account, and now the stock market has been dying, resulting in more and more people keen on stocks. So the people who opened the account became much more unusual. Opening an account is the most common and basic business of a securities company. Therefore, we must conduct detailed understanding and serious study of the account opening process. The following is a brief introduction to the process of personal account opening:
1. The original and copy of the ID card, the original and photocopy of the Shenzhen and Shanghai securities account cards must be provided for personal account opening; if it is an agent, the client must also sign the Power of Attorney with the client and provide the original ID card of the agent. And a copy;
2. Fill in the account opening information and sign the "Securities Sale Entrustment Contract" with the Securities Business Department;
3. The securities business department opens a fund account for investors;
4. To open the transfer of the bank certificate of the securities business department;
The process of opening an institution is similar to that of an individual, except that the documents to be provided are different from the ones added.
Another major job at the front desk is the counter service. For example, the customer needs to handle various businesses at the counter, such as transfer of custody, withdrawal of designated transactions, change of customer information and passwords, and the opening and cancellation of reset bank transfer. In the process of working in the whole front desk, most of our time is used to guide customers to fill out various forms of business and copy ID cards, bank cards and shareholder code cards to improve work efficiency. At the same time, we also follow the old staff to learn how to communicate with customers and keep abreast of customer needs.
In addition, during the entire work process, we also provide simple consulting services to communicate with customers. After training and many days of observation and study, we can deal with the customer's opinions and relatively simple questions based on our knowledge. But more importantly, we need to find more problems and learn more about securities. Because I usually pay less attention to the stock market when I study at school, it is more accurate to know that there is not much knowledge about the securities market. Therefore, I use less stock software for analysis. During the internship, when we work relatively little, we pay more attention to stock market dynamics. I am familiar with many listed companies in Shanghai and Shenzhen stock markets, and analyzed and discussed various indicators using various indicators. I also reviewed the relevant knowledge I learned, and I am skilled and able to fully operate the stock market analysis software. It turned out that there is a deeper understanding.
Finally, when the day's work is almost over, we begin another important element: organizing customer data. Customer information includes account opening application, account opening agreement, bank certificate corresponding application, customer data change form, and customer ID card, bank card, copy of shareholder code card, etc. The related work has roughly included the following three aspects:
1. Clear out relevant customer information, and timely check the documents generated by the business of the day to ensure completeness and accuracy, and no omissions. If anything is missing, it must be corrected in time. For a long time, we have been very sensitive to the documents, huh, huh, always afraid of something like a flash;
2. The customer information that has been sorted out will be loaded into the customer portfolio in order, and then placed in the file cabinet;
3. When we have time, we will scan the copy of the natural person registration form and ID card generated on the day to the respective business subject directory, and then send it to the headquarters.
Organizing customer data has taken a certain amount of work in the internship. This is a simple but rather cumbersome process that requires care and patience; the orderly organization of customer data files is intended to be easily and quickly searched when needed, so the staff will give us serious guidance.
During the internship process, the staff of GF Securities gave us warm reception and guidance, thanking them for their concern. I would like to express my special thanks to Li Jie, who criticized and praised my daily work and taught me more. The reason for people to do things.
Third, some of my own experience and suggestions
Before the internship, I always felt that the securities company was a bit mysterious. After all, I was not familiar with the securities market. It was even more unclear in terms of practice. After this internship, I have a deeper understanding and understanding of the securities company and its daily business, and at the same time also considered some issues:
1. About working hours
The stock market is open from 9:30 am to 11:30 am and from 1:00 pm to 3:00 pm from Monday to Friday. The securities companies are also in sync with various businesses. The stock market is the center. It is a bit difficult for many to go to work. Family, because it is really inconvenient for them to take time off to the business department if they want to handle various businesses.
2, differentiate customers
Like banks, securities companies also divide customers into large, medium and retail categories based on their assets, attaching importance to the development of large customers and providing them with comprehensive services. This is from the sales department with a number of dedicated separate large client rooms. As can be seen. In addition, large customers can also apply for more favorable trading commission rates; while small customers do not have the above various treatments, they have to go to the retail area early to take the opportunity, and any problems can be solved but may not be very timely;
3. Exchange trading mechanism
The Shanghai Stock Exchange implements a comprehensive designated trading system, that is, all investors engaged in securities trading in the trading market of the Shanghai Stock Exchange should clearly appoint a securities business department as their agency for commissioning and transaction clearing, and the securities account to which they belong. The transaction can be made after the seat number of the institution is specified. If you want to go to other securities business departments to do stock trading, you need to revoke the original designation and then make a new designation; transfer trusteeship is a business specifically for the transfer of securities listed on the Shenzhen Stock Exchange, which means that investors trust it in a certain securities firm. It is a voluntary act of investors to transfer securities listed on the Shenzhen Stock Exchange to another securities firm. The securities that investors buy at which brokers can only be sold at the brokerage. If investors need to transfer the shares to other brokerage firms to sell them, they must go through the custody procedures at the original custody brokerage. Investors can transfer all their securities in one lump sum when they transfer the custody procedures, or transfer some of them into some securities or some securities in the same voucher. Although the two are somewhat similar, many investors are not very familiar with it. In particular, regarding the transfer of custody fees, the securities company has received 30 yuan, and the transfer to the securities company has been reimbursed, which is very retaliatory. Self feeling is very troublesome;
4. Bank transfer and third party depository system
With the deepening of cooperation between banks and securities companies, the recent securities exchange methods such as bank transfer and third-party depository systems have challenged the traditional securities trading model and attracted great attention in the industry.
With the bank transfer business, on the one hand, investors can access the relevant banks to access funds, on the other hand, they can transfer accounts at any time to facilitate investors' investment activities. However, there is still a "transfer" in the transfer of the bank certificate, which requires a certain amount of manpower and material resources. Sometimes the transfer is unsuccessful and affects the operation of the shareholders. The third-party deposit system was born.
About the upcoming third-party depository system
Concept: The third-party depository system for client securities transaction settlement funds means that the securities company will transfer the client's securities transaction settlement funds to an independent third party such as a bank. A securities company that implements a third-party depository system for customer securities transaction settlement funds will no longer be exposed to customer securities transaction settlement funds, and the depository bank will be responsible for investor transaction clearing and fund settlement. The separation of customer securities trading funds, securities trading and trading, and securities trading settlement and custody is an internationally common "fire prevention" rule.
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