College Student Computer Store Sales Internship Report

The summer vacation is over. A perfect summer vacation has made me grow a lot. In the past two months of the summer vacation, I participated in social internships and exercised my skills in the internship. I can say that I grew up. A lot, I believe that my efforts in the past period are worthwhile. The overall feeling of this internship is that I have grown a lot and have a very important understanding of the society. I believe that in the future work, I can do better. I believe that I will definitely go in my future work. Farther!

Once again, the store internship is over, as if I was still in the company yesterday. Twenty days of internship, 20 days of enrichment, and 20 days of continuous study and progress. The main internship is to contact sales, sell computers, and sell yourself. Boss said that the store internship sales is king. Indeed, sales can improve my communication skills and exercise our eloquence. The whole process of sales is what we need to pay attention to. During the 20-day internship, I received many customers and accumulated my own sales experience and skills. From the beginning, I felt that sales were just luck, and there was no technical content. Later, I realized that sales are really a great art. I also slowly explored a lot of sales skills:

First, take out the student identity, "close to" is sincere

"Set close" means telling them that they are also students. Generally speaking, they can win the trust of customers. Generally speaking, "This is to say, we are very sincere to recommend the model we think is the most suitable. We are all students, I know that students buy a computer is a big deal, I understand you, so I don't want to Let me regret it. Considering it to come to me, I will give you the staff of the staff." In fact, I have always felt that the city has no advantage in sales compared with those who have experienced wars, but it is valuable. We are very sincerely going to introduce each product to every customer who communicates with us, and we are all in the service of our customers. I think that my sincerity can not touch those equally kind customers!

Second, to dispel the customer's feelings about their own - "buddy tactics"

In fact, the relationship between us and our customers is very subtle. We need to use some methods to open up the hearts of our customers and dispel the barriers. Generally started from the beginning of greetings.

I generally say hello to customers who look like a student and have a brighter personality: "Brother, come to ASUS notebook?" The tone is more normal, and it is easy to dispel the customer's feelings about you. "Well, I want to see the following five thousand." "It looks like you are a student, you should be playing a small game, you have to do programming." "Yes, mainly These. Because our poor students don't have much money, so I think it's just a matter of getting it." Seeing that he basically did not dispel the boundaries with me. "Big tactics" success!

Third, the recommendation of high-end models - one point for the price of goods

Many customers have strong economic strength, and these customers do not necessarily like the "cost-effective" machine. At this time, we should recommend to them a higher-end model. For example, the k40 series and the n80 series have the processor of the t6500 processor, but the price is more than a thousand yuan. At this time, we should make a comparison from the mold to the motherboard. "In fact, this thing is always a price for one point. You look at the work of this machine, the details of the n80 machine is very well handled, the surface is very smooth, and the k40 machine is slightly rough. This headset The hole is tightly attached to the mold, there is no possibility of looseness. There is also this motherboard, the same configuration, the motherboard from more than 400 to 3000, you say whether it is a price. "This way he will be willing to pay more than a thousand dollars."

Fourth, "want to squat"

If you don't understand the customer's purchase intention, don't just recommend them to the model, and you can't even praise how the computer is good. Because they are likely to be missions, you are the old king to sell melons, self-selling boast. This way they won't believe you. "I will give you some suggestions in the process of buying a computer. This computer does not want us to think so simple. It is not just simply stuffing some hardware into this shell. Note that I am talking about 'plug'! Consider the problem of collocation between their hardware devices. Like a high-end graphics card with a high-end graphics card, you look at the configuration of this machine is quite strong, but it does not necessarily take into account the reasonable mix The problem is that because the notebook is a whole, the configuration is high, and the pressure on other devices is increased. If he chooses to reduce the cost, then this machine is good for you, but it is not necessarily good. Computer, you have to be optimistic about the whole of this machine. When you ask, be sure to ask a little. After all, buying a computer is not a trivial matter." I did not let him choose Asus, but he should have completely trusted me. This is called the desire to swear.

Five, transfer type

About the "transfer type" problem. I want to give an example. For example, from k40e30in 1g 250g with vista genuine system to k40e30in 2g 250g without vista genuine system. In fact, the main dispute is still in the vista system. We can do different analysis for different customers: for those who value the system or for those who don't understand the computer, we can promote the original memory of the machine, and the system's shortcomings can be ignored, even Not to mention; or for customers who like to play the system, they can clearly explain the advantages of this machine in terms of configuration and system. Later, I learned about another role of the "transfer type". It is the model that the customer asked elsewhere, and feels that the price is not suitable. I have to go to another ASUS store to ask about the price. In fact, this situation is very common, and this time you can give customers a "transfer type". Because it is very likely that the previous recommendation is not the most suitable for the customer, and the customer will be satisfied with the transfer to another machine. This time it played the role of "transfer type". In the sales process, not only do you have to keep in mind the "transfer type" technique, but also think about not letting competitors "grab" your customers. It's hard to do this, and you have to think about your competitors while considering recommending your machine to your customers.

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2019 Internship Report essay 3

We started to do things purposefully, we started to look bright, we began to become like a social person... One day in the store, chatting with a shop assistant Liu Ting. At this time I saw what the manager was looking at, and I was definitely looking for Yao Yang. Because I just saw him go to the toilet to smoke, afraid that the store manager has opinions on Yao Yang, I deliberately louder and more Liu Ting said: Yao Yang lost the garbage to go! In fact, I said this is not to say to Liu Ting, but to the store manager. This should be considered sleek, and sometimes I found myself involuntarily changed. In fact, I shouldn’t have said more about these things. I think everyone has already experienced the process of contact with the staff and customers during the internship. See how big the gap between us and them is!

Three store internships make us more brave to contact strangers

Maybe everyone is wondering why you should contact strangers? In fact, the more people we contact, the better our growth. I don't know why, during the internship, I especially like to communicate with strangers, including asking them to do tired work, including joking with them. An old aunt who sells noodles near the place where he lives. Every time I went to eat noodles, I joked with him, "Do you give too much face, and every time you eat it, you will panic." Although this is the case, every time the aunt gives a lot of face. In fact, dealing with strangers is also very skillful. Although we are in good contact with them, they may not think so. Of course, when others are in contact with us, we should also keep our eyes open and not easily believe in a stranger. Courtesy is inevitable, but trust is less than it should be.

The weekend's high is always to do some commercial activities, I always want to go over to see the layout of their event site. Including the placement of sound and sheds, as well as lighting, booths and hosts. Because our roadshows are similar to these activities, we want to learn something from this serious business activity. I also volunteered to help them with the shed. In fact, I just wanted to learn how to build this shed. I wanted to ask how much the shed rented, and where I can rent it. Waiting for the start of the school to try the night, is it possible to rent a headlight? This is the benefit of dealing with strangers.

Fourth, the internship allows us to understand our own shortcomings

I got off work every day. I always think about it on the bus: I graduated. What can I do? How much can I earn a monthly salary? Because I found a lot of things during the internship, I didn't understand it, and I was a lot worse with the clerk! That is to say, I got a good offer after graduation! I try to do things for all kinds of people in the school every day, and think about it, and think that I feel a little blind! What did I learn? Why two years of study still make me like an idiot like nothing! We are self-righteous on weekdays. I feel that I will not get a job and mix before I graduate. I can mix and buy a car in the future. But now it seems that I feel really good, because I see too many deficiencies. Listening to Chao Jian, they have a clerk who graduated from Renmin University. I feel very surprised, the NPC graduated as a clerk!

Conclusion:

The internship ended satisfactorily, but the thoughts it brought to me have just begun, or they have reached a new height. Continue to grow. However, I know that there are still many difficulties ahead. The difficulties I have to face are not a little bit, but a lot, but I believe that in the end I will try to overcome difficulties and finally realize my own value. I am better able to develop in the continuous progress, I believe that I will be able to do well. Maybe one day I can do it well, but if I exercise myself now, I will succeed!