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After-sales annual work plan


On the afternoon of March 6, xx, xx “06 After-sales Quality Report and xx Year Work Plan” was held in the lecture hall on the third floor of the Group. More than 320 employees of the manufacturing company attended the meeting. The meeting was hosted by Mo Changshan, vice president of the manufacturing company.

At the meeting, Fan Qiang of the Technical and Technical Department compiled the quality problems of the after-sales feedback in 2006, especially the quality problems of the export units, and reported them to the conference, so that all employees can feel more clearly. Understand the quality problems that occur in units sold abroad in order to avoid and improve in future production.

In the work plan of the manufacturing company for xx years, Mr. Chen first made a brief summary of the work in 2006. On the one hand, he affirmed the achievements in 2006, and pointed out the shortcomings in the work. At the same time, around the goal of “improving quality and reducing costs”, Mr. Wu clearly defined two tasks that the manufacturing company should focus on in xx. First, proceed from the details and take comprehensive measures to further improve product quality. The second is to carry out all-round consumption reduction activities and reduce the cost of manufacturing products. In particular, it is necessary to control the materials such as plates, copper pipes, aluminum foil, refrigerants, gases and wires.

Quality is the foundation of the company's survival. In order to make the quality of xx products reach a new high, Mr. Chen is required to do the following work: First, closely follow the after-sales and inspection to ensure effective and continuous improvement of product quality issues, with emphasis on old problems. Tracking and improvement of new problems; second, further improve and refine the process to better ensure product quality; third, the strict first-piece inspection and “three inspections” system in the workshop, strictly control the quality of the manufacturing process; Training, continuously improve their skills, and ensure product quality with skills. Focus training on problems and problems that are easy to issue; training between new employees and old employees should be different; there is a difference between the problem and the problem-free training; the special types of work, the key types of work and the general types of training are different; To improve the quality responsibility system, to strengthen the assessment, to eliminate the quality problems caused by the lack of responsibility; the sixth is to strictly implement the system file requirements to ensure the effective operation of the system; the seventh is to learn the advanced product quality management methods of domestic and foreign famous brand enterprises. Improve the quality of export products. In accordance with the problem of self-reporting and self-denial, the level is raised.

Xx years is the year of management improvement. In order to improve the management level, Mr. Chen asked the manufacturing company to establish and improve the following eight work systems: 1. Workshop scheduling system; 2. Workshop quality analysis system; 3. Workshop technical preparation system; 4. Workshop cost and expense analysis system; 5. Pipeline on-site review meeting system; 6. Workshop evaluation system; 7. Workshop special inspection system; 8. Workshop rationalization recommendation reward system.


Excellent cadre workforce is an important guarantee for the development of the company. In terms of personnel training and echelon construction, Mr. Chen also made specific arrangements and deployments, requiring all departments to discover people, train people, use good people, and do a good job in employee career planning.

Mr. Chen finally called on all cadres and employees to develop a serious and responsible work attitude. No matter what kind of work, no matter the size of the matter, they must do it seriously and be good, be beautiful, and be exquisite, so that our company's product quality and foundation. Management on the basis of the year of 2006, go one step further and further.

Finally, General Manager Kang Bing, the general manager of Bei Laite, gave a high evaluation of the meeting and gave a brief introduction to the market environment of xx years and the sales of Bei Laite air conditioners. At the same time, everyone was required to be closely united with Wu as the core. Around the group's leadership team, we will work in accordance with the plans we have developed, and our goals will be achieved.
The convening of this meeting not only made all the cadres and staff clear the focus and direction of their work, but also enhanced their confidence and determination to achieve the company's overall goal in xx years.

Under the leadership of the school and the school party committee, the first semester of our school xx-xx has been successfully started. This semester will organize teachers to seriously study the spirit of General Secretary Hu Jintao’s speech on the “Teacher’s Day”, keep pace with the times, and earnestly carry out The "teachers' morality" learning activities comprehensively improve the political and professional qualities of teachers, pay close attention to the management of teaching routines, and comprehensive teaching quality. The specific measures are as follows:

First, the teaching routine management

The quality of teaching directly affects the survival of the school. The quality of teaching is the lifeline of the school and the focus of the school. Classroom teaching is the key to improving the quality of teaching. Make full use of the classroom for 45 minutes. The classroom should carefully prepare lessons, carefully study the teaching materials, pay attention to the unity of ideological and scientific, and strengthen the education of students' legal knowledge in various disciplines, and strengthen the teaching of physical education and health. Management, comprehensively improve the quality of students. Give full play to the teacher-led, student-themed teaching activities, mobilize the enthusiasm of students to learn, and develop students' abilities. This semester will conduct a spot check and a census on the lesson plans. Teachers must learn from each other and make progress together. All teachers in this semester should actively carry out mutual lectures. To make full use of early reading and evening self-study to counsel students. To make up for the lack of classroom teaching, this semester further strengthens the management of evening self-study. Extracurricular exercises are the methods and means for teachers to check the knowledge of students. They are the basis for adjusting the next step of teaching. Teachers must correct the students' homework and distribute them on time. They should not complete extracurricular exercises in class. Students do not have homework. . Strengthen the management of experimental teaching and computer teaching, and require schools to increase funding for laboratories and computer classrooms, cultivate students' practical ability, complete the teaching tasks stipulated in teaching materials and outlines on time, and comprehensively improve teaching quality. Deepening the reform of education and teaching and actively implementing quality education are the basic ideas of the current national education reform. In order to do a good job in the curriculum reform, the school plans to open a comprehensive practical activity class, in which information technology courses are unified in all grades; one week of labor technology classes are concentrated in each school year, and actively participate in community service in conjunction with school youth league committees and student union activities. The Guizhou Wanshan Special Zone Minerals Company will be added as the base for students' social practice activities in our school. Regular social practice activities, local and school elective courses will be carried out. School-designated teachers will teach or hire relevant experts from outside the school to give lectures; reasonable arrangements for Grades 1 and 2 The research study course and the time of study and study, focusing on the subject research must have a complete project report, phased summary and final identification. Through research-based learning, students can independently discover problems, explore problems, and gain more knowledge under the guidance of teachers.

Second, strengthen daily work management

1. Submit the progress schedule on time, half-term, semester exam quality analysis, semester personal work summary, grade group work plan and work summary.

2. Seriously check the class log and do the statistical work.

3. Assist the principal in charge of the arrangement and appraisal of the interns.

4. Arrange the temporary tasks assigned by the State Education Bureau and the school leaders.

Third, strengthen the guidance and management of the grade group and teaching and research work

The school teaching business is organized by the teaching and research group and is implemented by the academic leaders in the grade group. All activities will be included in the quantitative assessment of the subject group.

1. Each teaching and research group organizes the business study of undergraduate study, once every two weeks, and will record the study and record at the teaching office;

2. Guide the sports team to run the school sports meeting this semester.

3. All teaching and research should strengthen the business training for young teachers, so that young teachers have special counseling;

4. Instruct all grade groups to strengthen the education of their teachers and the education of teachers and teachers.

Fourth, the exam

The examination is to check the mastery of the students' knowledge in the specified time, and it is also the basis for checking the teaching business level of the teachers. The quality of the examination room is directly related to the authenticity of the student's performance. In this issue, we will continue to strengthen the examination work and seriously discipline the examination. The exams scheduled for this semester are:

1. The monthly test of September, October and December in the third grade.

2, carefully organize the half-term, semester exams, and do a good quality analysis.

3. Seriously organize high school and high school grades in Guizhou.

4. This semester holds a teaching plan work meeting and a high-level third-level teaching work meeting; teaching work is the central link of the school's work, the implementation of the party's education policy and policy, the quality education of students, and the various educational and teaching tasks. Completion, the improvement of student achievement is achieved through the teaching process. Party committee at school. Under the leadership of several principals of the principal's office, the work of the Academic Affairs Office was successfully completed.

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