Company salesperson 2019 personal work summary 2019 work plan
In the coming 2019, I feel a lot. Looking back on the work history of this year, as an employee of xx Di, I deeply feel the enthusiasm of xx and the spirit of xx people's hard work. As a window of the company, its own words and deeds also represent the image of a company. Therefore, it is necessary to improve their own quality and high standards. On the basis of high quality, we must strengthen our professional knowledge and professional skills.
Under the leadership of the superiors and the cooperation of various departments, the sales in 2019 have achieved good results compared with last year. I would like to thank the departments for their cooperation and support from the superiors!
Summary of work in 2019:
Since the opening of the factory, as of December 31, 2019, there are xx customers in 3 countries in Southeast Asia. The total sales amount is about xx:
1. xx: xx customers, total sales of about xxrmb;
2. xx: xx customers, total sales of about xx;
3. xx: There are xx customers, and the total sales is about xx.00rmb.
According to the above data, in the countries of Southeast Asia, the xx market is relatively stable and the return rate is high, but the market price competition is fierce and the profit margin is small. The return rate of the xx and xx markets is also high, but the order quantity is small and the variety is complicated. However, there are also some existing customers who are ideal, but they need to keep in touch with more ideal new customers to gain cooperation opportunities and increase sales .
In the busy 2019, due to lack of personal work experience, there were many big problems in the work.
In April, due to the plating material problem of the lamp cup electroplating factory, the abnormality of a large number of serious discoloration occurred in the direct-insertion lamp cups that our company shipped to customers in April-May. In October, due to the problem of the ring electroplating factory As a result, the guest complained that the iron ring is prone to rust. However, due to the company's timely detection of the root causes of various quality anomalies in the products, we promptly explained to the guests that the products with abnormal quality were re-compensated to the guests, and promised to the guests that we will work hard to improve the work in the future to ensure the quality of the products. There are more problems, so that the old customers have not given up the relationship with us. However, the xx guests who cooperated with us for the first time, because of the serious discoloration of the lamp cups that we shipped to all the customers, eventually caused the customers to be unable to sell normally. Although we all compensated the new lamp cups to the guests, the customer finally We still lost our trust in the quality of our products, and at the same time, we also dispelled the idea of long-term cooperation with us, which made us lose an ideal big customer.
In October, xx guests, because the payment of the payment was not timely, and the communication was not able to achieve good results, so that we lost the credibility of the guests, and thus had to arrange for their customers to suspend production, and at the same time caused the product inventory of their customers' orders. The funds did not function properly and caused serious losses to the company. This issue is still closely communicating with the guests until the problem is solved.
The various anomalies that occurred in 2019 made me realize my own shortcomings, and I also learned a lot from it and gained valuable work experience. In the future work, I will study hard to gain more work experience, and the chances of making mistakes will gradually decrease.
Work plan and personal requirements for 2019:
1. For old customers, fixed customers and potential customers, keep in touch and communicate regularly, and stabilize customer relationships to achieve better sales results;
2. Having an old customer while constantly discovering more high quality new customers;
3. To explore new customers in countries in Southeast Asia that do not currently have a cooperative relationship, so that our products can be sold more widely;
4. Strengthen multi-faceted knowledge learning, broaden horizons, enrich knowledge, adopt diversified forms to improve business standards, and combine sales work with communication skills;
5. Familiar with the company's products to better introduce to the guests;
6. Try to change your bad ways of doing things and not to communicate with others.
Related suggestions:
1. The company's sales staff can develop detailed product information for all products produced by the company. On the one hand, it can record all the detailed information of the lamps to improve the information. On the other hand, it is convenient for the sales staff to introduce the products to the guests more clearly. Affirmatively introduce the various performances, materials, advantages, etc. of the products to the guests, so that the guests are more confident in our professional level and strength;
2. Adapting to the slow development of new products in countries in the Southeast Asia region, it is recommended to develop one new product every month to attract customers' attention and earn high profit margins;
With the rapid development of the company and the market, we can expect that our future work will be more arduous, the requirements will be higher, and the knowledge to be mastered will be higher and wider. To this end, I will work harder to learn, improve cultural quality and various work skills, and make due contributions to the company.
Under the leadership of the superiors and the cooperation of various departments, the sales in 2019 have achieved good results compared with last year. I would like to thank the departments for their cooperation and support from the superiors!
Summary of work in 2019:
Since the opening of the factory, as of December 31, 2019, there are xx customers in 3 countries in Southeast Asia. The total sales amount is about xx:
1. xx: xx customers, total sales of about xxrmb;
2. xx: xx customers, total sales of about xx;
3. xx: There are xx customers, and the total sales is about xx.00rmb.
According to the above data, in the countries of Southeast Asia, the xx market is relatively stable and the return rate is high, but the market price competition is fierce and the profit margin is small. The return rate of the xx and xx markets is also high, but the order quantity is small and the variety is complicated. However, there are also some existing customers who are ideal, but they need to keep in touch with more ideal new customers to gain cooperation opportunities and increase sales .
In the busy 2019, due to lack of personal work experience, there were many big problems in the work.
In April, due to the plating material problem of the lamp cup electroplating factory, the abnormality of a large number of serious discoloration occurred in the direct-insertion lamp cups that our company shipped to customers in April-May. In October, due to the problem of the ring electroplating factory As a result, the guest complained that the iron ring is prone to rust. However, due to the company's timely detection of the root causes of various quality anomalies in the products, we promptly explained to the guests that the products with abnormal quality were re-compensated to the guests, and promised to the guests that we will work hard to improve the work in the future to ensure the quality of the products. There are more problems, so that the old customers have not given up the relationship with us. However, the xx guests who cooperated with us for the first time, because of the serious discoloration of the lamp cups that we shipped to all the customers, eventually caused the customers to be unable to sell normally. Although we all compensated the new lamp cups to the guests, the customer finally We still lost our trust in the quality of our products, and at the same time, we also dispelled the idea of long-term cooperation with us, which made us lose an ideal big customer.
In October, xx guests, because the payment of the payment was not timely, and the communication was not able to achieve good results, so that we lost the credibility of the guests, and thus had to arrange for their customers to suspend production, and at the same time caused the product inventory of their customers' orders. The funds did not function properly and caused serious losses to the company. This issue is still closely communicating with the guests until the problem is solved.
The various anomalies that occurred in 2019 made me realize my own shortcomings, and I also learned a lot from it and gained valuable work experience. In the future work, I will study hard to gain more work experience, and the chances of making mistakes will gradually decrease.
Work plan and personal requirements for 2019:
1. For old customers, fixed customers and potential customers, keep in touch and communicate regularly, and stabilize customer relationships to achieve better sales results;
2. Having an old customer while constantly discovering more high quality new customers;
3. To explore new customers in countries in Southeast Asia that do not currently have a cooperative relationship, so that our products can be sold more widely;
4. Strengthen multi-faceted knowledge learning, broaden horizons, enrich knowledge, adopt diversified forms to improve business standards, and combine sales work with communication skills;
5. Familiar with the company's products to better introduce to the guests;
6. Try to change your bad ways of doing things and not to communicate with others.
Related suggestions:
1. The company's sales staff can develop detailed product information for all products produced by the company. On the one hand, it can record all the detailed information of the lamps to improve the information. On the other hand, it is convenient for the sales staff to introduce the products to the guests more clearly. Affirmatively introduce the various performances, materials, advantages, etc. of the products to the guests, so that the guests are more confident in our professional level and strength;
2. Adapting to the slow development of new products in countries in the Southeast Asia region, it is recommended to develop one new product every month to attract customers' attention and earn high profit margins;
With the rapid development of the company and the market, we can expect that our future work will be more arduous, the requirements will be higher, and the knowledge to be mastered will be higher and wider. To this end, I will work harder to learn, improve cultural quality and various work skills, and make due contributions to the company.
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