Operating room care work plan for 2019

In order to conscientiously implement the key points of hospital work in xx years, we will fully implement iso9001-XX quality management standards around “taking patients as the center and quality as the core”, continuously strengthen the scientific and standardized management of nursing work, and promote the comprehensive improvement of nursing quality. According to the service spirit of the Ministry of Nursing and the actual situation of the Department of Nursing, the objectives and plans for nursing management are as follows:

1. Update the concept of nursing management and service to improve the quality of care. We will make people-oriented, pay attention to humanized services, and carry out the activities of “patient satisfaction in the department”. Strict implementation of the protective medical system, for the sake of patients at any time, the patient's condition, surgical results, surgical complications, etc., will not be discussed during surgery. Practically change the service concept and work mode, ensure that the patient is served with the best nursing work status, meet all reasonable needs of the patient, create a warm and comfortable operating environment for the patient, and achieve the patient's satisfaction with the nursing work ≥95%. At work, we pay attention to strengthen communication with doctors, collect patient information, gain understanding, trust and support, and continuously improve the quality of internal services so as to better cooperate with surgery to achieve clinicians' satisfaction with operating room nursing work ≥98%.

2. Strengthen the quality and safety management of nursing to ensure that the annual accident rate is zero. Formulate strict departmental rules and regulations, regularly organize analysis and analysis of errors, and propose rectification opinions for recurring problems to prevent the occurrence of errors. Use the morning meeting, nursing business learning and other forms to enhance the nurse's service awareness, to achieve active service, warm reception, and careful introduction. Each treatment and treatment operation should greet the patient, use encouraging language, and be gentle in movement, so that the patient feels the warmth of a loved one.

3. Strictly abide by the "Regulations on Hospital Infection Management" and conscientiously implement the "Disinfection and Isolation System". Further improve the work system of each class and strictly control the flow of personnel. Strict implementation of aseptic technique, timely correction of people and things that violate the principle of sterility, prevention of nosocomial infection, 100% implementation rate of one person, one tube and one tube, infection rate of sterile incision ≤0.5%, and pass rate of sterilization of conventional instruments 100% .

4. Do a good job in the management of first-aid medicines to ensure that the rate of first-aid medicines is 100%. Carefully check each shift when you transfer, and make sure that the account is in good condition. Strengthen the training of first-aid knowledge, rescue work procedures, rescue medicines, and rescue instruments for nursing staff, so that everyone can master and apply. Received emergency patient notification, can quickly start surgery in the shortest possible time, and can be agile, flexible and skilled to cooperate with the rescue work.

5. According to the requirements of the "Standards for Writing Medical Care Documents in Shandong Province", strengthen the writing management of nursing documents, so that writing is serious, timely and standardized, consistent with the actual nursing process, and the qualified rate of nursing documents is ≥95%.

6. Strengthen the on-the-job training of nursing staff and continuously improve the level of business technology. The average level of nursing staff is ≥75 points; the qualified rate of nursing technology operation is ≥95%; the nursing staff are supported to participate in continuing education and training, and the continuing education credits are ≥25 points per person per year. Encourage nursing staff to participate in self-study, correspondence and various classes and seminars, so that nursing staff can keep abreast of the new developments in the development of nursing work and the medical-related education. The collection of new theories and technologies will continuously improve the business of nursing staff. Level, better cooperation with the surgical department to carry out new business and new technology. Encourage the majority of nursing staff to actively write papers, and strive to publish or exchange papers ≥ 4 in general publications at or above the municipal level. According to the nursing training program, the staff will go out for further study and improve the level of specialist nursing, so as to drive the technical level of the general staff.

7. Charge strictly according to the charging standard, so that it should be collected and receivable, and should not be collected. In case of doubts and disputes, timely verification and handling. Regularly collect and collect medical and office supplies from departments to reduce waste and loss. The person in charge is responsible for the maintenance of the medical equipment, so that the performance and use of the equipment are well known and the clinical operation is guaranteed.

8. Establish a sound monitoring system for nursing quality. The quality control team of the department will increase the self-examination and find problems in a timely manner. Regularly search for hidden dangers and analyze and feedback to make the work stylized and standardized. Through the statistics of operating procedures, satisfaction surveys, whether there are errors and negligence and complaints, inspection of health areas and other indicators, improve and promote nursing work, and constantly improve the quality of operating room care.

9. Strengthen clinical teaching management and do a good job in teaching. According to the requirements of the internship program, we will formulate teaching plans and arrange special personnel to teach. We will continue to improve the teaching methods according to the clinical teaching experience, strengthen the training and improvement of the teaching ability of teaching teachers, conscientiously implement the "360 Project", and successfully complete the teaching work. .

10. Prepare for the relocation of the ward building. Conscientiously implement the ISO quality management standards, strengthen the undergraduate nursing quality control, further standardize the nursing work process, conduct quantitative assessment and quality analysis on time, and all quality control indicators meet the iso quality target requirements. Organize the knowledge of the laminar flow clean operating room and prepare for the relocation of the ward building.

11. All the nursing staff of our department will cooperate closely with clinicians under the leadership of the hospital and the nursing department to ensure medical safety, improve service attitude, improve the quality of care, ensure that all quality control indicators meet the requirements of iso quality objectives, and create good results. Social and economic benefits.

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The project will create a network of nursing homes, upload the nursing dynamics of our hospital, timely transfer the nursing learning materials, and take advantage of the spatial advantages of the regional network to enrich the learning life of the nurses.

We believe that the above work plan for all nursing staff is strictly enforced, and we will certainly achieve good results in our work in mid-2019.

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