Post Office 2019 work summary
In XX, our post office in accordance with the spirit of the higher level, around the year's work objectives, practice the development concept, take development as the center, management as the fundamental, and do a good job in all aspects of business, the post office continued to maintain a good momentum of rapid development in XX years, Complete the set goals. The work summary is now reported as follows:
I. Adjusting ideas, consolidating operations, and re-innovation in various businesses
In XX, the bureau improved its business sense, adjusted its business strategy, innovated its business methods, and worked hard to expand the postal business market with remarkable results. From January to May, the total business income was 6.153 million yuan, an increase of 32.67 over the same period of last year, and the completion of the annual plan was 43.09. The progress of the super project was 1.44 percentage points.
1. Postal business: The postal business realized income of 1,486,100 yuan, and completed 42.10 of the plan, an increase of 61.20 over the same period of last year, accounting for 24.15 of the entire postal income.
Mail business
From January to May, the letter business reached a total of 394,300 yuan, completing the annual plan of 32.86, an increase of 64.43 over the same period.
, package business.
The accumulated package income was 89,300 yuan, accounting for 55.83 of the plan. The main reason for the year-on-year growth was to integrate the holiday market, expand the export of home parcels, and develop special packages.
Newspaper business. This year, the income of newspapers and periodicals was 279,900 yuan, accounting for 44.99 of the plan. First, the research and development of the "Promoting Marketing Plan for Agency Campus Newspapers and Periodicals" was established, and a marketing leading group was set up to set up a professional marketing team to establish a newspaper reporting and reporting system. The second is to establish incentives to increase employee participation. The third is to increase the expansion of campus newspapers and periodicals, and adopt rolling publicity into the campus, into the grade, and to the class.
, philatelic business.
From January to May, the philatelic income was 405,400 yuan, accounting for 67.57 of the plan. First, vigorously grasp the large project business, take the initiative to go public, and successfully reached an agreement with the county party committee and the government to produce the "The Pearl of the Yangtze River - Peng Ze" special mail book XX book, to achieve income of 320,000 yuan. The second is to use the nuclear power plant to settle in Pengze opportunity, actively come to the door to negotiate the production of the special postal book XX book, is expected to achieve income of 320,000 yuan; the third is to the county town kindergarten, the national small publicity golden childhood business, making 75 sets of golden childhood, to achieve income of 16500 yuan .
2. Financial business: The financial business realized income of RMB 4,667,500 and completed the project of 44.87, a year-on-year increase of 25.59, accounting for 75.85 of the total income.
, postal storage business.
As of May 31, the county's postal savings balance was 588 million yuan, with an additional balance of 92.26 million yuan. Savings realized income of 4,570,800 yuan, completed the plan of 44.59, an increase of 24.82, accounting for 74.28 of the proportion of income, the total balance reached 587 million yuan. Eliminated the low-yield outlets below 15 million yuan. The highest balance in rural outlets reached 64.7 million yuan. First, the first quarter of the red book storage competition was launched, and I started to contribute to the post. The second is to optimize the adjustment of business structure and increase the ratio of current account. The third is to increase the development of intermediary business.
Acting insurance agent insurance from January to May, the total amount of agency insurance was 27.1415 million yuan, of which 4,553,500 yuan was completed in the second quarter, accounting for 39.6 of the plan, ranking first in the city.
Second, deepen reform, enhance vitality, and all management will reach a new level. First, the financial system has been improved. An effective early warning mechanism has been established. The cost management has been strengthened, the various expenses of the grassroots units have been determined by quantity, the communication costs of leading cadres have been greatly reduced, the accommodation and food expenses limit has been controlled, and the vehicle maintenance costs have been contracted annually. The income is strictly checked to prevent running, taking, dripping and leaking. Assets are written off in a timely manner. The supply of materials is completed in the day of the month and transparent supervision.
Second, the security mechanism has been effectively strengthened. Our bureau has always established the idea of combining civil air defense, physical defense and technical defense to ensure that there is no accident for safe production throughout the year. First, improve the system, adjust the organization, and further standardize the safety management; second, enhance safety awareness and improve prevention skills through activities such as “safe production week” and “live bomb shooting”; third, diligent inspection and strict implementation, through regular, Unannounced investigations of unannounced visits, search for security loopholes, rectification within a time limit, and strict implementation; Fourth, strengthen vehicle control, implement the delivery system, and eliminate potential safety hazards.
Third, the service image has greatly improved. The funds were invested in the transformation of some outlets, and the construction of hardware facilities was up to standard. Continued the development of star-level service activities. No news media exposure occurred and major users have reason to report the incident.
The fourth is the orderly advancement of daily work. Organized four training courses for the directors, salespersons and couriers of the branch bureau; raised funds for the maintenance of cotton boats and Haoshan; added tables, chairs, sofas and other items to all employees; promoted the relocation of Huanghua and Dongsheng Work; introduced and implemented weekly cultural and sports activities; earnestly do a good job in skills appraisal.
In the first half of XX, there were problems: the business development in the professional sector was unbalanced, the outlet facilities were outdated, the quality of the staff was uneven, and the market potential was not enough. These must be improved in the second half of the year.
In the second half of XX, I plan to work in an innovative way to promote the comprehensive development of various businesses. The letter should be self-service bills, business letters, postage seals as a breakthrough, and work with the county committee and the education bureau to do a good job in answering questions about the province. Formulate incentives, establish a space for development, and gradually expand business space.
The main measures taken by the postal store are to strengthen publicity and carry out the monthly business of briefing users for current users. The second is to carry out short-distance labor competition activities. The third is to increase the assessment of the business of the intermediate generation.
The publication of newspapers and periodicals should actively carry out the marketing work of campus newspapers and periodicals, stabilize old subscribers, develop new subscribers, and expand the subscription of newspapers and periodicals.
The agency air ticketing work should increase the market expansion, and must firmly grasp the high-end ticketing customer bases such as government, finance, and communications, and expand the general customer base's travel awareness.
The second is to live a traditional business, occupy the market initiative, and achieve coordinated development of business.
On the basis of stable stocks, to improve the quality of business, the focus is to use seasonal parcels, military parcels, holiday packages and special parcels as a breakthrough, focus on developing express parcel business, seize the community parcel market, and focus on improving the window parcel delivery package. The proportion of the company strives to reach 70% of express parcels; continue to increase the rate and timeliness of express mail information, and strive to achieve an Internet access rate of 95, and the online timely rate of more than 90.
In accordance with the "full-year subscription, rolling development" subscription work ideas, increase the marketing of newspapers and periodicals distribution business market, tap the market potential of the best-selling newspapers and periodicals, squeeze the market space of non-postal newspapers and periodicals; shorten the time limit for newspapers and periodicals delivery, and improve services Level, establish postal and newspaper brands; make full use of postal kiosks to expand the newspaper and retail market; take effective measures to actively expand the market for teaching and supporting books.
Focus on XX stamps, philatelic products planning and organization of sales work, we must use good Jiate stamps, take certain marketing measures, do a good job in the promotion of all kinds of philatelic products; do a good job of "hot spots", dig deep into the theme, and do a big directional stamp scale.
Utilize postal electronic exchange, savings, philately, and address library resources, focus on developing postal newsletter business platform, increase the superposition efficiency of postal services, strengthen management, consolidate the development of postal business, improve financial system, and open source and thrift simultaneously. First, strengthen income management, accurately release financial plans, improve the income audit system, reduce the precipitation of funds, improve the quality of income, and ensure that the income data is true and accurate. The second is to standardize expenditures, implement comprehensive budget management, and take cost and budget management as the entry point, gradually explore the operating budget, capital expenditure budget and financial budget, improve cost and cost quotas, unify cost and expense items, and reduce controllable management expenses. , to eliminate unnecessary spending. The third is to combine the reform of financial accounting integration and continue to do a good job in clearing up the current accounts. Revitalize the store. Strict management of employee loans, travel expenses, and other receivables.
Assets are revitalized and work is pragmatic. First of all, it is necessary to clarify the overall thinking and target requirements for the clean-up of construction projects and asset revitalization, and to reflect the purpose of operating costs in a comprehensive way of clean-up, sorting, and time-limited completion. Secondly, while increasing the revitalization of assets, we must pay attention to handling affairs according to law, standardize operations, avoid the loss of state-owned assets, and prevent all violations of law and discipline. Third, we must combine asset revitalization with postal reform, increase asset debt reduction, avoid operational risks, promote the transformation of assets from physical management to value management, formulate asset revitalization subsidy policies, and revitalize idle assets through deployment, leasing, and sales.
Strive for departmental cooperation and safeguard the legitimate rights and interests of the industry. The first is to fully publicize the Jiangxi Postal Regulations. With the protection of citizens' communication rights as the core, the implementation of the provisions on universal service of postal services; for the purpose of establishing a universal service compensation mechanism, strive for the policy inclination of local governments; to actively promote the operation of enterprises according to law, to cultivate law, to follow the rules, and to be honest The atmosphere. The second is to govern the market order. In order to operate unlicensed postage tickets and focus on illegal low-value sales of foreign stamps, we will strive for support from law enforcement departments such as public security, industry and commerce, and safeguard the legitimate rights and interests of enterprises.
Strengthen internal management and enhance the postal reputation brand. First, earnestly implement the safety production responsibility system, earnestly strengthen the management of foreign exchange funds, and strictly prohibit misappropriation and use to prevent potential financial risks. Strengthen the safety management of production operations such as business receipt and mailing and mail transportation. Strictly prevent the use of postal channels to engage in illegal activities, focusing on fire prevention, theft prevention, and accident prevention to ensure the safety of personal, mail, funds, and equipment. In particular, the inspection of the safety of postal funds and tickets should be done with a warning bell to ensure that nothing is lost. The second is to strengthen the management of branch offices and teams, prevent the tendency of “heavy management and light management”, pay close attention to the implementation of rules and regulations, carry out basic management compliance activities, and improve the management level and service quality of the branch offices. Full implementation of star-rated services, regular evaluation, implementation of incentive policies, and the formation of a good atmosphere to create a "star". The third is to strengthen the supervision and management of functions, actively prevent job crimes, establish and improve the responsibility system for job-related crime prevention, and ensure the healthy and orderly conduct of enterprises. Fourth, to strengthen service management, we must further deepen service measures, improve service levels, adhere to the guiding ideology of equal emphasis on service and development, conscientiously grasp the standard services of business windows and delivery, conscientiously implement service commitments, and increase credibility and trees by further improving services. Image and promote development. It is necessary to strictly implement the external service assessment method, solve the postal service problems reflected by the society in a timely manner, and create a good postal environment for users.
Third, implement the strategy of strong postal talents to further enhance the organization's combat capability.
Firmly establish the concept that human resources are the first resource, effectively strengthen the optimization, integration and cultivation of human resources, and create a management team and a team of employees with both ability and political integrity, reasonable structure, high quality and promising.
1. Effectively improve employee education and training. First, the activities of “creating learning enterprises and becoming knowledge-based employees” were further promoted, and the responsibility system for training and education was established. The county bureau focused on the learning and rotation training of middle managers and team leaders. Second, earnestly implement the "×× Postal Education Training Outline", highlight training priorities, broaden training channels, innovate training methods, and improve training results.
2. Effectively build the team. We must consciously accept the supervision of the higher-level organizations and the staff and workers, we must continue to strengthen party building, do a good job in building the party's work style and clean government, do a good job in team building, improve work efficiency, change the work style of cadres, talk less, do more practical things, and improve cadres. Ideological and political quality, cultural business quality and anti-corruption ability.
3. Do a good job in building corporate culture. The first is to continuously enrich and refine the existing Pengmail corporate culture. The second is to widely publicize the corporate culture and promote advanced deeds. The third is to earnestly do a good job in the creation of the 12th provincial civilized unit and create a good internal and external environment for the enterprise.
I. Adjusting ideas, consolidating operations, and re-innovation in various businesses
In XX, the bureau improved its business sense, adjusted its business strategy, innovated its business methods, and worked hard to expand the postal business market with remarkable results. From January to May, the total business income was 6.153 million yuan, an increase of 32.67 over the same period of last year, and the completion of the annual plan was 43.09. The progress of the super project was 1.44 percentage points.
1. Postal business: The postal business realized income of 1,486,100 yuan, and completed 42.10 of the plan, an increase of 61.20 over the same period of last year, accounting for 24.15 of the entire postal income.
Mail business
From January to May, the letter business reached a total of 394,300 yuan, completing the annual plan of 32.86, an increase of 64.43 over the same period.
, package business.
The accumulated package income was 89,300 yuan, accounting for 55.83 of the plan. The main reason for the year-on-year growth was to integrate the holiday market, expand the export of home parcels, and develop special packages.
Newspaper business. This year, the income of newspapers and periodicals was 279,900 yuan, accounting for 44.99 of the plan. First, the research and development of the "Promoting Marketing Plan for Agency Campus Newspapers and Periodicals" was established, and a marketing leading group was set up to set up a professional marketing team to establish a newspaper reporting and reporting system. The second is to establish incentives to increase employee participation. The third is to increase the expansion of campus newspapers and periodicals, and adopt rolling publicity into the campus, into the grade, and to the class.
, philatelic business.
From January to May, the philatelic income was 405,400 yuan, accounting for 67.57 of the plan. First, vigorously grasp the large project business, take the initiative to go public, and successfully reached an agreement with the county party committee and the government to produce the "The Pearl of the Yangtze River - Peng Ze" special mail book XX book, to achieve income of 320,000 yuan. The second is to use the nuclear power plant to settle in Pengze opportunity, actively come to the door to negotiate the production of the special postal book XX book, is expected to achieve income of 320,000 yuan; the third is to the county town kindergarten, the national small publicity golden childhood business, making 75 sets of golden childhood, to achieve income of 16500 yuan .
2. Financial business: The financial business realized income of RMB 4,667,500 and completed the project of 44.87, a year-on-year increase of 25.59, accounting for 75.85 of the total income.
, postal storage business.
As of May 31, the county's postal savings balance was 588 million yuan, with an additional balance of 92.26 million yuan. Savings realized income of 4,570,800 yuan, completed the plan of 44.59, an increase of 24.82, accounting for 74.28 of the proportion of income, the total balance reached 587 million yuan. Eliminated the low-yield outlets below 15 million yuan. The highest balance in rural outlets reached 64.7 million yuan. First, the first quarter of the red book storage competition was launched, and I started to contribute to the post. The second is to optimize the adjustment of business structure and increase the ratio of current account. The third is to increase the development of intermediary business.
Acting insurance agent insurance from January to May, the total amount of agency insurance was 27.1415 million yuan, of which 4,553,500 yuan was completed in the second quarter, accounting for 39.6 of the plan, ranking first in the city.
Second, deepen reform, enhance vitality, and all management will reach a new level. First, the financial system has been improved. An effective early warning mechanism has been established. The cost management has been strengthened, the various expenses of the grassroots units have been determined by quantity, the communication costs of leading cadres have been greatly reduced, the accommodation and food expenses limit has been controlled, and the vehicle maintenance costs have been contracted annually. The income is strictly checked to prevent running, taking, dripping and leaking. Assets are written off in a timely manner. The supply of materials is completed in the day of the month and transparent supervision.
Second, the security mechanism has been effectively strengthened. Our bureau has always established the idea of combining civil air defense, physical defense and technical defense to ensure that there is no accident for safe production throughout the year. First, improve the system, adjust the organization, and further standardize the safety management; second, enhance safety awareness and improve prevention skills through activities such as “safe production week” and “live bomb shooting”; third, diligent inspection and strict implementation, through regular, Unannounced investigations of unannounced visits, search for security loopholes, rectification within a time limit, and strict implementation; Fourth, strengthen vehicle control, implement the delivery system, and eliminate potential safety hazards.
Third, the service image has greatly improved. The funds were invested in the transformation of some outlets, and the construction of hardware facilities was up to standard. Continued the development of star-level service activities. No news media exposure occurred and major users have reason to report the incident.
The fourth is the orderly advancement of daily work. Organized four training courses for the directors, salespersons and couriers of the branch bureau; raised funds for the maintenance of cotton boats and Haoshan; added tables, chairs, sofas and other items to all employees; promoted the relocation of Huanghua and Dongsheng Work; introduced and implemented weekly cultural and sports activities; earnestly do a good job in skills appraisal.
In the first half of XX, there were problems: the business development in the professional sector was unbalanced, the outlet facilities were outdated, the quality of the staff was uneven, and the market potential was not enough. These must be improved in the second half of the year.
In the second half of XX, I plan to work in an innovative way to promote the comprehensive development of various businesses. The letter should be self-service bills, business letters, postage seals as a breakthrough, and work with the county committee and the education bureau to do a good job in answering questions about the province. Formulate incentives, establish a space for development, and gradually expand business space.
The main measures taken by the postal store are to strengthen publicity and carry out the monthly business of briefing users for current users. The second is to carry out short-distance labor competition activities. The third is to increase the assessment of the business of the intermediate generation.
The publication of newspapers and periodicals should actively carry out the marketing work of campus newspapers and periodicals, stabilize old subscribers, develop new subscribers, and expand the subscription of newspapers and periodicals.
The agency air ticketing work should increase the market expansion, and must firmly grasp the high-end ticketing customer bases such as government, finance, and communications, and expand the general customer base's travel awareness.
The second is to live a traditional business, occupy the market initiative, and achieve coordinated development of business.
On the basis of stable stocks, to improve the quality of business, the focus is to use seasonal parcels, military parcels, holiday packages and special parcels as a breakthrough, focus on developing express parcel business, seize the community parcel market, and focus on improving the window parcel delivery package. The proportion of the company strives to reach 70% of express parcels; continue to increase the rate and timeliness of express mail information, and strive to achieve an Internet access rate of 95, and the online timely rate of more than 90.
In accordance with the "full-year subscription, rolling development" subscription work ideas, increase the marketing of newspapers and periodicals distribution business market, tap the market potential of the best-selling newspapers and periodicals, squeeze the market space of non-postal newspapers and periodicals; shorten the time limit for newspapers and periodicals delivery, and improve services Level, establish postal and newspaper brands; make full use of postal kiosks to expand the newspaper and retail market; take effective measures to actively expand the market for teaching and supporting books.
Focus on XX stamps, philatelic products planning and organization of sales work, we must use good Jiate stamps, take certain marketing measures, do a good job in the promotion of all kinds of philatelic products; do a good job of "hot spots", dig deep into the theme, and do a big directional stamp scale.
Utilize postal electronic exchange, savings, philately, and address library resources, focus on developing postal newsletter business platform, increase the superposition efficiency of postal services, strengthen management, consolidate the development of postal business, improve financial system, and open source and thrift simultaneously. First, strengthen income management, accurately release financial plans, improve the income audit system, reduce the precipitation of funds, improve the quality of income, and ensure that the income data is true and accurate. The second is to standardize expenditures, implement comprehensive budget management, and take cost and budget management as the entry point, gradually explore the operating budget, capital expenditure budget and financial budget, improve cost and cost quotas, unify cost and expense items, and reduce controllable management expenses. , to eliminate unnecessary spending. The third is to combine the reform of financial accounting integration and continue to do a good job in clearing up the current accounts. Revitalize the store. Strict management of employee loans, travel expenses, and other receivables.
Assets are revitalized and work is pragmatic. First of all, it is necessary to clarify the overall thinking and target requirements for the clean-up of construction projects and asset revitalization, and to reflect the purpose of operating costs in a comprehensive way of clean-up, sorting, and time-limited completion. Secondly, while increasing the revitalization of assets, we must pay attention to handling affairs according to law, standardize operations, avoid the loss of state-owned assets, and prevent all violations of law and discipline. Third, we must combine asset revitalization with postal reform, increase asset debt reduction, avoid operational risks, promote the transformation of assets from physical management to value management, formulate asset revitalization subsidy policies, and revitalize idle assets through deployment, leasing, and sales.
Strive for departmental cooperation and safeguard the legitimate rights and interests of the industry. The first is to fully publicize the Jiangxi Postal Regulations. With the protection of citizens' communication rights as the core, the implementation of the provisions on universal service of postal services; for the purpose of establishing a universal service compensation mechanism, strive for the policy inclination of local governments; to actively promote the operation of enterprises according to law, to cultivate law, to follow the rules, and to be honest The atmosphere. The second is to govern the market order. In order to operate unlicensed postage tickets and focus on illegal low-value sales of foreign stamps, we will strive for support from law enforcement departments such as public security, industry and commerce, and safeguard the legitimate rights and interests of enterprises.
Strengthen internal management and enhance the postal reputation brand. First, earnestly implement the safety production responsibility system, earnestly strengthen the management of foreign exchange funds, and strictly prohibit misappropriation and use to prevent potential financial risks. Strengthen the safety management of production operations such as business receipt and mailing and mail transportation. Strictly prevent the use of postal channels to engage in illegal activities, focusing on fire prevention, theft prevention, and accident prevention to ensure the safety of personal, mail, funds, and equipment. In particular, the inspection of the safety of postal funds and tickets should be done with a warning bell to ensure that nothing is lost. The second is to strengthen the management of branch offices and teams, prevent the tendency of “heavy management and light management”, pay close attention to the implementation of rules and regulations, carry out basic management compliance activities, and improve the management level and service quality of the branch offices. Full implementation of star-rated services, regular evaluation, implementation of incentive policies, and the formation of a good atmosphere to create a "star". The third is to strengthen the supervision and management of functions, actively prevent job crimes, establish and improve the responsibility system for job-related crime prevention, and ensure the healthy and orderly conduct of enterprises. Fourth, to strengthen service management, we must further deepen service measures, improve service levels, adhere to the guiding ideology of equal emphasis on service and development, conscientiously grasp the standard services of business windows and delivery, conscientiously implement service commitments, and increase credibility and trees by further improving services. Image and promote development. It is necessary to strictly implement the external service assessment method, solve the postal service problems reflected by the society in a timely manner, and create a good postal environment for users.
Third, implement the strategy of strong postal talents to further enhance the organization's combat capability.
Firmly establish the concept that human resources are the first resource, effectively strengthen the optimization, integration and cultivation of human resources, and create a management team and a team of employees with both ability and political integrity, reasonable structure, high quality and promising.
1. Effectively improve employee education and training. First, the activities of “creating learning enterprises and becoming knowledge-based employees” were further promoted, and the responsibility system for training and education was established. The county bureau focused on the learning and rotation training of middle managers and team leaders. Second, earnestly implement the "×× Postal Education Training Outline", highlight training priorities, broaden training channels, innovate training methods, and improve training results.
2. Effectively build the team. We must consciously accept the supervision of the higher-level organizations and the staff and workers, we must continue to strengthen party building, do a good job in building the party's work style and clean government, do a good job in team building, improve work efficiency, change the work style of cadres, talk less, do more practical things, and improve cadres. Ideological and political quality, cultural business quality and anti-corruption ability.
3. Do a good job in building corporate culture. The first is to continuously enrich and refine the existing Pengmail corporate culture. The second is to widely publicize the corporate culture and promote advanced deeds. The third is to earnestly do a good job in the creation of the 12th provincial civilized unit and create a good internal and external environment for the enterprise.
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