Work Summary > Unit Work Summary

2013 Industry and Commerce Work Summary


Dear leaders, business representatives, and duty supervisors:
good morning guys! On behalf of the xx Business and Industry Institute, I will give you a report on the duties and deeds, please give a comment.
First, establish a sense of service, provide convenient and efficient services for the industry. We are based on the service awareness of empathy, always thinking about the business, and strive to improve service quality. The first-in-charge system and the first-in-one visit feedback system have been implemented. In the case of rural and remote areas where traffic is inconvenient, the information will be handled on the same day and the day will be issued, and the operators will not be allowed to run. Second. In the process of acceptance, the staff promptly reminds the operator of the matters that should be paid attention to during the operation process, so that the operator can understand the law before operation and abide by the law in business. During the inspection of this year, in order to facilitate the operators, I took the initiative to go to the xx logistics park to carry out the centralized acceptance of the inspection and inspection business, which was well received by the majority of operators. Since the beginning of this year, 301 households have been newly developed in the jurisdiction, 47 households have been registered for various types of enterprises, 510 households have been inspected for self-employed businesses, 112 households have been registered for change, and 52 have been cancelled.
2. Performing duties in accordance with the law and earnestly safeguarding the legitimate rights and interests of operators and consumers
Since XX, we have standardized the market order, cleaned the market environment and safeguarded the legitimate rights and interests of operators and consumers through daily inspections, festival markets and various special market inspections. Under the attention and leadership of Director Li Guoku, the comrades of the inspection team actively cooperated. We investigated and handled an unlicensed business case and fined 6,000 yuan. This year's Spring Festival, under the personal leadership of Director Li and Zhou, the comrades of the whole office conducted three inspections on the logistics park to regulate their behavior. Actively go to the logistics park organizers and business homes to provide services, handle industrial and commercial business licenses, establish food archives, and be praised by the organizers and industry. In the daily work, the legitimate rights and interests of consumers are placed in an important position. Since the beginning of this year, a total of 14 consumer complaints have been accepted, and 8 consumer disputes have been settled, saving consumers more than 1,500 yuan in economic losses. Through our mediation, the contradiction between operators and consumers has been alleviated. Both sides have achieved satisfaction,
Third, strengthen the construction of the work, strengthen the comrades in the organization of law administration and integrity and self-discipline, earnestly study the laws and regulations and the rules of honesty and self-discipline, and improve the political quality and professional quality. Focusing on the construction of discipline and style, we will earnestly carry out the "100 million" large-scale visits and implement the "with the case" and "follow-up" return visit system. Actively participate in the provincial and municipal bureaus to commemorate the 90th anniversary of the founding of the party, so that the comrades in the park can be trained and improved.
Despite a lot of work and some achievements, in some respects, there are still problems such as low service efficiency and weak service capability. We believe that there are support from the vast number of businesses, and the efforts of all the comrades will definitely win the leadership. Trust, the satisfaction of the business.
Finally, I wish you good health and good luck! thank you all!

recommended article

popular articles