Department nursing work summary

Department nursing work summary

In 2019, under the leadership and support of the nursing department, and under the leadership of the nursing department, the nursing work of our department successfully completed the nursing work plan issued at the beginning of the year, and actively participated in the hospital. "Management Year" activities, in accordance with the standards, work on a case-by-case basis, through this activity, effectively promote the institutionalization and standardization of our nursing management, and the quality of care is steadily improved, as summarized below:

1. The quality of care is steadily improving

According to the requirements of nursing quality management standards, our department set up a nursing quality control team at the beginning of the year to conduct study and training for the team members and the department, so that the quality control team can better carry out the work and promote the quality of the care within the department. improve. The "Hospital Management Year" activities carried out in the second half of the year have greatly promoted the nursing work in the department, so that nursing staff understand that strict implementation of various rules and regulations is the fundamental guarantee for improving the quality of care and ensuring medical safety. Nursing staff paid attention to themselves in their work, and carefully implemented various systems to improve the quality of the links. The management of the ward, the basic nursing, and the grading care have made significant progress, the disinfection and isolation work has been strengthened, and the quality of the nursing documents has also improved. There were no serious errors in the year.

2. Improve the quality of nursing staff

Completed the training and assessment requirements for nursing staff at all levels issued by the Ministry of Nursing. While organizing the business learning and nursing rounds in the hospital, we carefully carried out the monthly medical teaching and education network to collect and organize the internal business learning and nursing rounds. Conduct monthly theoretical questions and operational exams, and ask the nursing staff to take notes carefully. Participate in the "three basics" theory and operation test conducted by the Ministry of Nursing, the pass rate is 100%.

During the year, a nursing staff was selected to go to the district hospital for further study. After the training came back, the advanced nursing concept and clinical nursing methods of the superior hospital were promoted, and the concept of nursing staff was updated, and gradually changed to “actively serving patients”. "Come up." Focusing on the study of specialist theory and operational knowledge, the level of specialists in nursing staff has been greatly improved. The improvement of specialist theoretical knowledge has also promoted the improvement of overall nursing. Nursing staff can better understand the condition, conduct health education and nursing, and provide patients with systematic guidance and complete services.

3. Strengthened the construction of medical ethics for nursing staff

We will do a good job in the professional ethics education of nursing staff in combination with situation education and personnel system reform. Pay attention to fully mobilize the enthusiasm of nursing staff, correct the work and service attitude of nursing staff, and enhance the confidence and pride of nursing staff. This year, the personnel system reform was successfully completed, and the nursing staff's mood was stable, and the sense of crisis also increased.

Pay attention to the role of nursing backbone, such as XXX supervisor nurse, work seriously and responsible, patient service, careful, and repeatedly praised patients and their families, at the same time, also set an example for general nursing staff. Patient satisfaction has also improved.

4. Strengthened hospital infection management

Seriously implement the disinfection and isolation system, do a good job in the use and management of disposable items, and focus on the disinfection of disposable items, endoscopes, ophthalmic instruments, otolaryngology instruments, attracting materials, oxygen-absorbing materials, and sterile bags. Management work. Conduct air monitoring and UV lamp intensity monitoring carefully, and make records to ensure that the monitoring meets the requirements of hygiene.

Strengthen the training of nursing staff's occupational protection skills, strengthen self-protection awareness, require everyone to be familiar with the relevant plans for occupational protection, and strive to eliminate the occurrence of occupational injuries.

5. Basically complete scientific research and nursing teaching

The new nursing research project was formulated at the beginning of the year, and the project “Dietary research after tonsillectomy” was recorded and summarized, and a paper was formed. Through research, improve the observation ability and research awareness of nursing staff, record and enjoy work experience, and jointly improve the level of care. The nursing staff wrote one or more papers of XXX nurses during the year and developed them in China and the province, and won the XX Excellent Paper Award. Better completed the teaching of nursing students.

6. Completed the nursing task better than

Adhere to the "patient-centered" and "quality as the core" to provide quality services to patients. Seriously completed the various tasks assigned by the superiors, and actively participated in the creation of the "Hospital Management Year" activities. This year, the number of patients discharged from our department has reached a record high. More than XXXX people, the workload is very large, especially during the development of the government's Sunshine Project “cataract rehabilitation project”, which was completed within one month after the medical education and education network collection. More than XXX cases of cataract surgery, while the number of other patients in the department did not decrease, the nursing staff made great efforts, no complaints, so that the work was done very well.

7. There is a problem

The overall quality of nursing staff still needs to be further improved, and it is still necessary to strengthen the "three basics" and the theoretical knowledge of the specialists.

The quality of care still needs to be further improved.

Individual care workers have a weak sense of crisis and there is a phenomenon of underactive work.

There were two common nursing errors during the year, and the safety of medical care needs to be strengthened.

Overall care, especially health education, needs to be further strengthened.

In the past year, nursing work has achieved certain results in the quality of nursing and professional ethics construction, but there are certain shortcomings that need further improvement.

Department nursing work summary

Under the guidance of the Ministry of Nursing, with the help of the director of the department and the help of the doctors in the department, the joint efforts of the nursing colleagues, the implementation of the target plan formulated at the beginning of the year, the implementation of the project, the implementation, and the successful completion of the tasks, The nursing work for half a year is summarized as follows:

First, quality care

With the in-depth development of quality nursing services, in addition to regular basic nursing and specialist nursing, our department has also strengthened nurse-patient communication and health education, and strengthened the responsibility of nurses. We truly recognize the quality of services from the heart. The important point is to regard the quality service as the nurse's duty and duty, and to change the passive service to the active service, go deep into the ward, understand the patient's needs, improve the relationship between nurses and patients, and the department's satisfaction is over 95%. We are in the process of nursing follow-up registration, and we will do this work in the next step. We hope to improve the patient's satisfaction with the department through this work, thus improving economic efficiency.

Second, department quality and safety management

Quality and safety management is the eternal theme of hospitals and departments. Regular inspections and assessments are a guarantee for improving the quality of care. In order to improve the quality of nursing, the department sums up the previous work experience, in the basic management, quality management, the head nurse gives full play to the role of the quality control leading group members, combined with the actual department, to achieve monthly planning, weekly arrangements, day Focused. In the quality management of basic care, strict implementation of nursing practices, strengthen inspections, and ensure implementation. The department insists on 2-3 times of quality inspection every week, analyzes the specific causes of the deficiencies in the examination, and strengthens the service awareness, quality awareness and safety awareness of the nursing staff through in-depth and meticulous education. Possible improvement measures.

Revised the department's various disease care routines and nursing work procedures, etc.

Training.

Comprehensively improve professional quality and optimize nursing services According to the classification of nurses by the hospital nursing department, strengthen the basic theoretical knowledge and expertise of the organization, and the training of nursing professional technical operations according to the requirements of the level standards, improve the practical working ability of nurses at all levels, and cultivate Responsible nurses improve the overall quality and professional ability of nursing staff. In the first half of the year, the departmental nursing staff achieved the qualifications at all levels, and two comrades achieved the top three in the corresponding level.

Strict implementation of the responsibility system The overall care implementation of the APN scheduling method, flexible scheduling. Full implementation of nurse duties. Integrate professional care, condition observation, assistive treatment, coordination and communication, health promotion, and psychological care to provide comprehensive, full-time and continuous care services for patients. Closely observe the patient's condition, communicate with the doctor in time, communicate with the patient, conduct health education and rehabilitation guidance for the patient, and provide psychological care. Deepen the stratified use of nurses, assign responsible nurses according to the patient's condition, nursing difficulty and technical requirements. Critically ill patients are responsible for nurses with high seniority and ability, reflecting the energy level.

Strengthen the health education of patients. Responsible nurses should do health education at least once a day, and give detailed explanations to patients according to the treatment and nursing routines of special diseases in the department and special diet.

Strengthen management, ensure the safety of nursing, strengthen the management of key links of patients, manage the critically ill patients, and improve the nursing process and management evaluation program. Strengthen the safety management of nursing, each quality control team conducts weekly inspections, conducts monthly safety hazard investigation and nursing errors, analyzes the causes of adverse nursing events, analyzes the causes, the lessons to be learned, and proposes preventive measures and improvement measures.

The performance of duties is evaluated in accordance with the position management, as a basis for performance evaluation. The nurses perform performance according to the assessment criteria. Intensive medical security

The implementation of the core system and various nursing practices, procedures, and various routines.

Third, personnel management and training aspects

In 2019, 4 new nurses were added to the general surgery, and 2 were resigned. The practice certificate rate reached 100%. The department has a plan for new admission nurses, standardized pre-job training, and all new nurses can adapt to their work as soon as possible. Based on the rejuvenation of undergraduate nursing staff, the department has developed a detailed personnel stratification training plan and implemented it conscientiously to further consolidate the knowledge and technical ability of the "Three Basics" through morning questioning, business learning, nursing rounds, and operational training. Support and encourage nurses to continue their studies. In the early stage, a nurse participated in the hospital's mobile nurse training. The department sent 3 nurses to the emergency department for one month according to the situation. After returning to the department, they did a corresponding study report and achieved good results. learning result. According to the plan, one person went out to study for three months in September.

Fourth, third, create aspects

In the past two years, our hospital has been preparing to promote the work of tertiary hospitals, and to guide the general nursing staff to learn the norms and norms in accordance with the top three standards. The various nursing archives were standardized into a book, the personnel training plan was formulated, the job responsibilities and work standards of each position were defined, the article management process was standardized, the care was ruled, and the various nursing work was further standardized and unified. The results of the inspection, our department is still in the forefront of the hospital.

V. Increase in revenue and expenditure

In the previous special rectification activities of the industry, we felt that the management of consumables and articles management in the standard management department is of great significance to the department. We regularly check the consumables, water and electricity in the department, eliminate waste, and continuously strengthen the awareness of the department staff. .

It has a shortpart:

1. Due to the low qualifications of the nursing team and the small age, the experience in clinical work is insufficient, the critical thinking is not enough, the lack of foresight, and the curative thinking are serious, resulting in insufficient innovation in the work and insufficient ability to sum up experience.

2. Due to personal reasons, the first half of this year has been participating in various types of examinations, so the management of departments has declined, resulting in a certain reduction in the quality of care compared to last year. In the first half of the year, there were a total number of cases of adverse care, including catheters, and the rest. Both are caused by human factors.

3. Since the implementation of the responsibility system nursing work, most nurses can actively follow the relevant rules and regulations to carry out various operations, but there are still some nurses who have arbitrary thoughts in their work, take care of the work, lack sufficient cautious spirit, and lead to responsible nursing work. Can not fully implement and reduce the quality of care.

4. Individual nurses are introverted and their communication skills are lacking and need to be further improved.

5, the overall level of departmental nursing business is still far from the standards of the specialist center, especially the knowledge and skills of young nurses need to be further strengthened.

6. Nursing research ability is not strong, habitual thinking is serious, lack of innovative consciousness in work, lazy thinking in writing articles, lack of self-motivation, always think that it will not be written, and it is too late to learn.

The next step is to:

1. Modify the study plan, find out the information for the existing problems, strengthen the guidance in the work, break the habitual thinking, apply the advanced work concept to the work, and sum up the experience and innovation.

2, whole body and mind into the work, increase the nurse's work motivation, enhance quality awareness, safety awareness, develop measures, sum up experience, in the second half of the year to minimize the incidence of adverse events.

3. Continue to strengthen the overall care of the responsibility system, give full play to the role of the responsible group leader, adopt a certain incentive mechanism to conduct two groups of evaluations, stimulate the enthusiasm of the staff, give full play to the subjective initiative of the nurses, and strengthen the cultivation of the spirit of cautiousness and independence. At the end of the month, the evaluation was made.

4. To mobilize the mutual help and mutual love spirit of the department's nursing staff, the outward-oriented nurses actively help the inward-oriented nurses, the department staff work together, unite and cooperate, enhance communication, the head nurses strengthen the special people in special periods, gradually change, and make the department atmosphere More harmonious, more thorough communication at work, and improved patient satisfaction.

5. Strictly implement the learning plan, learn the training according to the quality and quantity. According to the level of the staff and the actual situation, after the half-year examination, continue to formulate the monthly morning question content, check on time, and continue to send personnel to study.

6. Plan to ask the hospital to write high-level comrades to lecture in the department, improve the enthusiasm of the nurses, and improve the ability of nurses to write articles through face-to-face learning, and strive to publish articles in the second half of the year.

Department nursing work summary

Under the correct leadership of the hospital leadership and nursing department, combined with the quality hospital review requirements, reflecting the nature of public welfare, promoting the work of sustainable development, deepening the patient-centered service concept, focusing on reforming the nursing model, fulfilling nursing duties, providing quality Service, improve the level of care, the work done well, and the work done in our department is summarized as follows:

First, the workload statistics in the first half of the year completed a total of more than 10,000 outpatient visits; of which nearly 300 intestine clinics, more than 500 patients discharged in the first half.

Second, nursing safety General nursing staff strictly implement various rules and regulations, no major adverse events, there is one unplanned extubation event, no adverse consequences. 1. Under the guidance of the leaders of the nursing department and the department, completed the revision of the nursing routine of infectious diseases, and further improved the various work systems and work processes of the infection department. At the same time, nursing staff are required to strictly implement and regularly supervise the implementation of the work system and work flow of nursing staff. 2. The nursing staff can strictly implement the core nursing system and do a good job of checking the work. Strengthen the management of equipment, instruments and articles, and regularly check, repair, maintain and register the use. Nursing staff proficient in the correct use of departmental instruments, equipment and rescue items; master common nursing first aid technology, familiar with rescue procedures, rescue medicines, and improve patient rescue success rate. For the management of high-risk drugs in the department, it is required to be fixed and placed in a special area, and the label is standardized and conspicuous. Strictly adhere to the quality control inspection. Regularly combine with random inspections to find problems in time and rectify them in time. Through the monthly nurse meeting, the common problems and principle problems of the quality inspection and examination in the nursing department, the large department and the department are analyzed, and the corrective measures are put forward and implemented. In order to achieve continuous improvement in the quality of Költen's care, to ensure the safety of care. Strictly abide by the Law on the Prevention and Treatment of Infectious Diseases, and promptly and accurately assist in filling in the registration forms of various infectious patients to prevent leakage and under-reporting, and strictly prevent the occurrence of adverse events. 4-5 times a month to check the writing of nursing documents, and timely feedback to individuals, standardize the writing of nursing documents, and further deepen the connotation of specialist nursing records. Third, the nursing service has increased the convenience measures and issued a love contact card to the patient. In daily work, nursing staff can better implement nursing behavioral norms, use civilized language for patients, communicate with patients in a timely manner, carry out health education, and have no nursing complaints. Monthly public notices are held in different departments, and satisfaction survey forms are issued to patients to solicit opinions from patients, rectify existing problems, continuously improve our services, and improve patient satisfaction with nursing work. The monthly satisfaction rate is above 95%, and the number of votes is up to hundreds of times. At the same time, the patient's difficult problems are solved many times.

Fourth, the quality of business quality is the basic guarantee to ensure and improve the quality of care and care. According to the plan, the three-base theory and operation assessment will be carried out; the weekly quality education training for young nurses will be organized in the morning, encourage young nurses to take the initiative to learn, collect professional knowledge materials, organize business learning, and achieve joint improvement; Case-care ward rounds allow caregivers to discuss and improve together. Conducting on-the-job training in nursing operations, mastering common nursing first-aid techniques, mastering the correct use of departmental instruments, equipment and rescue items, and improving the success rate of patient rescue. V. In-hospital infections strengthen communication with the hospital, and strengthen the training and learning of hospitality knowledge. It is required to strictly implement the disinfection and isolation system, and do a good job in disinfection and isolation and garbage sorting to ensure that all clinics are clean and tidy; strict implementation of disinfection and isolation system And every class is registered, and regular feedback is sent to individuals. No major nosocomial infections occurred in the first half of the year. 6. Health Education According to the infectious diseases, a health education prescription has been formulated, health education prescriptions are issued in a timely manner, and a mission manual is provided in time to guide patients and their families to avoid the spread of disease. Seventh, other diarrhea clinics were opened on schedule, and they received regular supervision from leaders at all levels, and all of them achieved good feedback. The first half of 2019 has passed. In the future nursing work, we will continue to carry out quality nursing services, provide practical help for patients, and do better nursing work.