Hospital year-end summary essay
XX is an extraordinary year, and h1n1 is a severe test for a medical institution. After the earthquake, we sent a medical team to quickly rush to the disaster area to rescue the wounded and sick. A total of more than 1,000 patients were treated, including 200 operations. During the period of hand, foot and mouth disease, we received a total of 323 patients for free, and no deaths occurred. Treatment of melamine kidney stones in children, a total of 12 cases.
In the daily medical work, more than 10,000 patients from 70 countries and regions were admitted throughout the year. There were no political and economic problems, medical errors or accidents, and good social benefits were obtained, which won the trust of the majority of patients. It has been rated as an advanced unit of civilized service and an advanced unit of spiritual civilization construction by xy province and xz city. At the provincial hospital congress in XX, the xa department was hailed as "a window to spread socialist spiritual civilization" and "a banner for the construction of medical ethics in the new era."
In recent years, when people lamented that some units and individuals in the health system have experienced stagnation of medical ethics and medical malpractice, the reason why the xa family can become a "clean land" is mainly because the party committee of the hospital has continuously strengthened the spiritual civilization in which the department has medical ethics as its main content. Construction. Our main practices are as follows:
Put the medical ethics construction into reality
With the gradual development of reform and opening up and the socialist market economy, the spiritual civilization of the medical system has encountered unprecedented challenges and tests. People not only complained about "difficulty in seeing a doctor", but also expressed strong dissatisfaction with those who were blunt in their attitudes, eating, taking, carding, and waiting for medical malpractice and medical ethics. Through investigation and analysis, we believe that the xa department is generally good, but there are still some unhealthy phenomena and signs. To this end, we have made good medical ethics education as the basic project in the comprehensive construction of the xa department, and persist in doing a good job.
Implement medical ethics education and enhance the sense of mission of qualified medical workers. In response to the lack of knowledge of comrades' medical ethics and the lack of medical ethics theory, we mobilized everyone to collect and clarify the famous Chinese and foreign medical ethics, and organize everyone to learn one by one; please exalted old experts to introduce the origin and development of Chinese and foreign medical ethics, Demonstrate the professional characteristics and professional norms of medical workers. Introduce your own experience in medical ethics in long-term practice; carry out the activities of revisiting the "medical vows" and reviewing the "first day wearing white coats" to make everyone consciously qualified medical workers.
Implement the purpose of education and enhance the sense of responsibility for serving patients wholeheartedly. We will focus on guiding the understanding of the doctor-patient relationship under the conditions of the socialist market economy, and let everyone realize that in the field of medical services, patients are in a passive position and medical personnel are in an active position; it is imperative to correct and overcome the market economy. The wrong thinking of the people's service, establish a medical ethics that unites the benefits and purposes, and keep in mind the purpose of serving the people wholeheartedly, so that the people can see the disease, see the disease, and see the disease.
Implement traditional education and enhance professional pride. We often organize medical personnel to talk about tradition and recall tradition, so that everyone can understand, save the wounded, carry out revolutionary humanitarianism, be extremely responsible for work, be extremely enthusiastic about the wounded and sick, strive for excellence in technology, face the army, face the grassroots, serve the soldiers, and work hard. Struggle and selfless dedication are the medical ethics with the characteristics of health work, which is the concentrated expression of the glorious tradition and excellent style of health work. As a medical worker, you should be proud of the profession you are engaged in and cherish the trust of the majority of patients.
Implement "window" education to enhance the sense of urgency for civilized medical practice and honest practice. Starting from the status and characteristics of the "windows" of the socialist spiritual civilization construction, we will continue to organize medical staff to carry out the "four investigations and four sights" to shorten the ugly activities, that is, the inspection service, in accordance with the "medical staff medical ethics". Thoughts, the purpose of serving the patients wholeheartedly is not strong; check the service technology to see if it is better; check the service attitude, see if there is any life, cold, hard, top phenomenon, check the service attitude, see if there is any medical treatment, eat please Courtesy. Handle the identified problems in a timely manner and inform all personnel. At the same time, we will carry out activities such as "smile in the ward", "if I am a patient", "let the spirit of Bethune and Zhao Xuefang shine in the medical position", and constantly improve the consciousness of practicing medical practice and honesty.
Through the medical ethics education, the mental outlook of the medical staff of the xa department has undergone great changes, and good deeds have emerged endlessly. The department has many critically ill patients, many patients with surgery, and many patients in bed. Under the slogan "Everything is a patient", everyone is overloaded with no complaints. In order to take care of critically ill patients, some doctors and nurses have dozens of night shifts in a row. Comrades outside the hospital, sometimes in order to rescue critically ill patients, they must also drive to the hospital in the middle of the night. For patients, whether they are rich bosses or poor wage earners, they are treated equally. Some people who are caring for mental patients are unreasonably beaten, still smiling, comforting and caring for patients. Some patients have financial difficulties, and medical staff are generous. According to statistics, in the past 20 years, the staff has donated a total of 130,000 yuan to patients. Everyone is in the city, and the heart is at the grassroots level.
Implement a strong monitoring mechanism
To strengthen the construction of medical ethics, we must not only strengthen ideological education, but also have strict and reasonable rules and regulations. Over the years, we have implemented and implemented three effective monitoring mechanisms to make the medical and medical construction of the Xa department gradually embark on an institutionalized and standardized track.
A sound constraint mechanism regulates the image. In response to the new situation in the field of professional ethics under the conditions of reform, opening up, and market economy, and the requirements for correcting the unhealthy trend of the industry, we guided the xa section to discuss extensively, offer suggestions, and formulate professional ethics with the core of "ten and eight". And civilized practice rules, and strive to reflect the "three sexes": First, systemic. For the clinical medical department and the medical technical auxiliary department, the corresponding quality service measures are prescribed; for the doctors, nurses and caregivers, the code of practice for cleanliness is also established. The second is the specificity, as much as possible to quantify the relevant regulations. For example, if it is forbidden to accept the red envelope, it is required to accept the red envelope of less than 100 yuan, notify the criticism, deduct the labor subsidy for 3 months; the amount exceeds 100 yuan for administrative warning, and deduct the labor subsidy for 6 months; If you ask for a red envelope, you will be doubled. The third is operability. The evaluation criteria and assessment methods that are easy to implement have been formulated, and the performances of the department and individual medical ethics are divided into five categories: “good, good, average, poor, and poor” according to the goal of 100 points.
A strict supervision mechanism maintains the image. Mainly to achieve "three combinations": First, the combination of inner-party supervision and extra-party supervision. We guided the general branch of the Xa Branch to regard the construction of medical ethics as one of the objectives of the party's general branch and branch construction, and helped them to formulate the "20 Provisions for the Construction of Clean and Honest Administration of Party Members and Cadres"; The main content of the meeting, the party general branch insisted that every quarter, the party branch insisted on conducting a cross-check every month; mobilizing the people outside the party to comment on the points, criticizing and urging the party members to lead the medical workers. The second is the combination of leadership supervision and public supervision. On the one hand, the hospital and the xa department leaders once rounded up the house once a week, and went to the department to participate in the party branch meeting and the party group life meeting to understand the situation; on the other hand, a monthly medical ethics situation analysis meeting was held in the outpatient department. The inpatient office set up a report box and report phone, regularly held a symposium for the wounded and sick, and issued a "patient inpatient questionnaire" to listen to the opinions of patients in various ways and in multiple channels. The third is the combination of hospital supervision and social supervision outside the hospital. While doing well in the hospital supervision, it has established a social supervision network, and has hired journalists, resident government workers, enterprise employees with medical contracts, retirees, and other representatives from all walks of life to act as supervisors. They are requested to fill out the "Supervisory Review Card" on a regular basis, and convene a supervisory symposium in due course to make the supervision work solid.
Effective reward and punishment mechanism to improve the image. We regard the performance of medical ethics as an important part of judging excellence. As an important condition for promotion and promotion, it is an important basis for the payment of excess labor subsidies, and resolutely implements the "one-vote veto system" for medical ethics. He has seriously investigated and dealt with three incidents of accepting red packets and accepting gifts in violation of the regulations, giving fines, delaying promotion and reporting criticism, and receiving the effect of "handling one piece and educating one piece".
A strong monitoring mechanism promotes and guarantees the first class service of xa. Many patients expressed sincere gratitude for the most common gifts, red envelopes, etc., but they were all declined by medical staff. Some real deductions can not be handed over to the organization immediately after receiving. In the past 20 years, the staff has handed over more than 300,000 red envelopes, and more than XX items such as gold necklaces and gold rings. There is a patient in the xa department who does not believe that there is no red envelope. Before leaving the hospital, she tentatively sent a red envelope to the professor, the doctor, the nurse, and the health worker. But they were returned to her as they were. She thought that the amount of money sent was too small, and she simply doubled it, but no one accepted it. She sighed and said: "I am obedient." The "xx newspaper" once serialized a long-form newsletter, praising the xa section for "reform and opening up for many years, but the hurricane did not scratch here..."
Establish an incentive model to meet the new situation and medical ethics requirements
In the construction of medical ethics, education is the foundation, the monitoring mechanism is the guarantee, and the incentive model is also an indispensable driving force. Over the years, we have continuously broadened our thinking on new changes in people's interests, and established an incentive model that meets the inherent requirements of medical ethics.
Take the honor incentive as the leading factor. We insist on carrying out the advanced collective and advanced individual activities of medical ethics, monthly commentary, semi-annual summary, annual comprehensive evaluation, and commendation of advanced collectives and advanced individual conferences, which have established "waiting for patients such as relatives." The head nurse xxx", "selfless dedication to the patient's doctor xxx", "medical high-quality excellent nurse xxx" and other advanced models; giving more than 130 people with outstanding achievements and praised by patients, and commended. Honor has become a powerful traction for everyone to consciously establish a new medical wind. In the competition for excellence, the competition, learning, rushing, helping, and super-comprehensive.
Leverage economic compensation. XX years ago, we took the xa section as a pilot, and took the lead in launching the "all-round comprehensive target responsibility system" in the national health industry, that is, determining xa medical income indicators, implementing cost management, determining medical technical indicators, implementing scientific management, and putting medical personnel The performance of technical labor and medical ethics is quantified, so that it is linked to personal income, so that the value of medical workers' high-tech labor is recognized by the society, and the people who give great dedication receive more economic benefits. Since 1990, according to the fact that the party committee has always been at the forefront of the hospital, it has decided to allocate more than 20% of the hospital average.
Backed by troubles. The party committee of the hospital insisted on doing good things, doing things well, and implementing a series of "warm projects." For example, it has invested more than 40 million yuan and built four dormitory buildings, which basically solved the problem of "difficult housing" for the staff; established an expert professor restaurant, a multi-functional cadre canteen and two fast food restaurants to provide dining for everyone. It is convenient; four special shuttle buses are arranged for the medical staff living in the hospital and their dependents to go to work and go to school; for the staff members who are hospitalized, the department leaders will visit with condolences.
We believe that in order for the incentives to truly become the powerful spiritual power for medical personnel to establish a new medical ethos, we must work hard in two aspects: on the one hand, we must focus on spiritual motivation; on the other hand, we must work hard to create a good business environment. At the same time, the party committee adhered to scientific and democratic decision-making, often held a symposium of medical personnel, and listened to the opinions of the people on the construction of the hospital.
In the daily medical work, more than 10,000 patients from 70 countries and regions were admitted throughout the year. There were no political and economic problems, medical errors or accidents, and good social benefits were obtained, which won the trust of the majority of patients. It has been rated as an advanced unit of civilized service and an advanced unit of spiritual civilization construction by xy province and xz city. At the provincial hospital congress in XX, the xa department was hailed as "a window to spread socialist spiritual civilization" and "a banner for the construction of medical ethics in the new era."
In recent years, when people lamented that some units and individuals in the health system have experienced stagnation of medical ethics and medical malpractice, the reason why the xa family can become a "clean land" is mainly because the party committee of the hospital has continuously strengthened the spiritual civilization in which the department has medical ethics as its main content. Construction. Our main practices are as follows:
Put the medical ethics construction into reality
With the gradual development of reform and opening up and the socialist market economy, the spiritual civilization of the medical system has encountered unprecedented challenges and tests. People not only complained about "difficulty in seeing a doctor", but also expressed strong dissatisfaction with those who were blunt in their attitudes, eating, taking, carding, and waiting for medical malpractice and medical ethics. Through investigation and analysis, we believe that the xa department is generally good, but there are still some unhealthy phenomena and signs. To this end, we have made good medical ethics education as the basic project in the comprehensive construction of the xa department, and persist in doing a good job.
Implement medical ethics education and enhance the sense of mission of qualified medical workers. In response to the lack of knowledge of comrades' medical ethics and the lack of medical ethics theory, we mobilized everyone to collect and clarify the famous Chinese and foreign medical ethics, and organize everyone to learn one by one; please exalted old experts to introduce the origin and development of Chinese and foreign medical ethics, Demonstrate the professional characteristics and professional norms of medical workers. Introduce your own experience in medical ethics in long-term practice; carry out the activities of revisiting the "medical vows" and reviewing the "first day wearing white coats" to make everyone consciously qualified medical workers.
Implement the purpose of education and enhance the sense of responsibility for serving patients wholeheartedly. We will focus on guiding the understanding of the doctor-patient relationship under the conditions of the socialist market economy, and let everyone realize that in the field of medical services, patients are in a passive position and medical personnel are in an active position; it is imperative to correct and overcome the market economy. The wrong thinking of the people's service, establish a medical ethics that unites the benefits and purposes, and keep in mind the purpose of serving the people wholeheartedly, so that the people can see the disease, see the disease, and see the disease.
Implement traditional education and enhance professional pride. We often organize medical personnel to talk about tradition and recall tradition, so that everyone can understand, save the wounded, carry out revolutionary humanitarianism, be extremely responsible for work, be extremely enthusiastic about the wounded and sick, strive for excellence in technology, face the army, face the grassroots, serve the soldiers, and work hard. Struggle and selfless dedication are the medical ethics with the characteristics of health work, which is the concentrated expression of the glorious tradition and excellent style of health work. As a medical worker, you should be proud of the profession you are engaged in and cherish the trust of the majority of patients.
Implement "window" education to enhance the sense of urgency for civilized medical practice and honest practice. Starting from the status and characteristics of the "windows" of the socialist spiritual civilization construction, we will continue to organize medical staff to carry out the "four investigations and four sights" to shorten the ugly activities, that is, the inspection service, in accordance with the "medical staff medical ethics". Thoughts, the purpose of serving the patients wholeheartedly is not strong; check the service technology to see if it is better; check the service attitude, see if there is any life, cold, hard, top phenomenon, check the service attitude, see if there is any medical treatment, eat please Courtesy. Handle the identified problems in a timely manner and inform all personnel. At the same time, we will carry out activities such as "smile in the ward", "if I am a patient", "let the spirit of Bethune and Zhao Xuefang shine in the medical position", and constantly improve the consciousness of practicing medical practice and honesty.
Through the medical ethics education, the mental outlook of the medical staff of the xa department has undergone great changes, and good deeds have emerged endlessly. The department has many critically ill patients, many patients with surgery, and many patients in bed. Under the slogan "Everything is a patient", everyone is overloaded with no complaints. In order to take care of critically ill patients, some doctors and nurses have dozens of night shifts in a row. Comrades outside the hospital, sometimes in order to rescue critically ill patients, they must also drive to the hospital in the middle of the night. For patients, whether they are rich bosses or poor wage earners, they are treated equally. Some people who are caring for mental patients are unreasonably beaten, still smiling, comforting and caring for patients. Some patients have financial difficulties, and medical staff are generous. According to statistics, in the past 20 years, the staff has donated a total of 130,000 yuan to patients. Everyone is in the city, and the heart is at the grassroots level.
Implement a strong monitoring mechanism
To strengthen the construction of medical ethics, we must not only strengthen ideological education, but also have strict and reasonable rules and regulations. Over the years, we have implemented and implemented three effective monitoring mechanisms to make the medical and medical construction of the Xa department gradually embark on an institutionalized and standardized track.
A sound constraint mechanism regulates the image. In response to the new situation in the field of professional ethics under the conditions of reform, opening up, and market economy, and the requirements for correcting the unhealthy trend of the industry, we guided the xa section to discuss extensively, offer suggestions, and formulate professional ethics with the core of "ten and eight". And civilized practice rules, and strive to reflect the "three sexes": First, systemic. For the clinical medical department and the medical technical auxiliary department, the corresponding quality service measures are prescribed; for the doctors, nurses and caregivers, the code of practice for cleanliness is also established. The second is the specificity, as much as possible to quantify the relevant regulations. For example, if it is forbidden to accept the red envelope, it is required to accept the red envelope of less than 100 yuan, notify the criticism, deduct the labor subsidy for 3 months; the amount exceeds 100 yuan for administrative warning, and deduct the labor subsidy for 6 months; If you ask for a red envelope, you will be doubled. The third is operability. The evaluation criteria and assessment methods that are easy to implement have been formulated, and the performances of the department and individual medical ethics are divided into five categories: “good, good, average, poor, and poor” according to the goal of 100 points.
A strict supervision mechanism maintains the image. Mainly to achieve "three combinations": First, the combination of inner-party supervision and extra-party supervision. We guided the general branch of the Xa Branch to regard the construction of medical ethics as one of the objectives of the party's general branch and branch construction, and helped them to formulate the "20 Provisions for the Construction of Clean and Honest Administration of Party Members and Cadres"; The main content of the meeting, the party general branch insisted that every quarter, the party branch insisted on conducting a cross-check every month; mobilizing the people outside the party to comment on the points, criticizing and urging the party members to lead the medical workers. The second is the combination of leadership supervision and public supervision. On the one hand, the hospital and the xa department leaders once rounded up the house once a week, and went to the department to participate in the party branch meeting and the party group life meeting to understand the situation; on the other hand, a monthly medical ethics situation analysis meeting was held in the outpatient department. The inpatient office set up a report box and report phone, regularly held a symposium for the wounded and sick, and issued a "patient inpatient questionnaire" to listen to the opinions of patients in various ways and in multiple channels. The third is the combination of hospital supervision and social supervision outside the hospital. While doing well in the hospital supervision, it has established a social supervision network, and has hired journalists, resident government workers, enterprise employees with medical contracts, retirees, and other representatives from all walks of life to act as supervisors. They are requested to fill out the "Supervisory Review Card" on a regular basis, and convene a supervisory symposium in due course to make the supervision work solid.
Effective reward and punishment mechanism to improve the image. We regard the performance of medical ethics as an important part of judging excellence. As an important condition for promotion and promotion, it is an important basis for the payment of excess labor subsidies, and resolutely implements the "one-vote veto system" for medical ethics. He has seriously investigated and dealt with three incidents of accepting red packets and accepting gifts in violation of the regulations, giving fines, delaying promotion and reporting criticism, and receiving the effect of "handling one piece and educating one piece".
A strong monitoring mechanism promotes and guarantees the first class service of xa. Many patients expressed sincere gratitude for the most common gifts, red envelopes, etc., but they were all declined by medical staff. Some real deductions can not be handed over to the organization immediately after receiving. In the past 20 years, the staff has handed over more than 300,000 red envelopes, and more than XX items such as gold necklaces and gold rings. There is a patient in the xa department who does not believe that there is no red envelope. Before leaving the hospital, she tentatively sent a red envelope to the professor, the doctor, the nurse, and the health worker. But they were returned to her as they were. She thought that the amount of money sent was too small, and she simply doubled it, but no one accepted it. She sighed and said: "I am obedient." The "xx newspaper" once serialized a long-form newsletter, praising the xa section for "reform and opening up for many years, but the hurricane did not scratch here..."
Establish an incentive model to meet the new situation and medical ethics requirements
In the construction of medical ethics, education is the foundation, the monitoring mechanism is the guarantee, and the incentive model is also an indispensable driving force. Over the years, we have continuously broadened our thinking on new changes in people's interests, and established an incentive model that meets the inherent requirements of medical ethics.
Take the honor incentive as the leading factor. We insist on carrying out the advanced collective and advanced individual activities of medical ethics, monthly commentary, semi-annual summary, annual comprehensive evaluation, and commendation of advanced collectives and advanced individual conferences, which have established "waiting for patients such as relatives." The head nurse xxx", "selfless dedication to the patient's doctor xxx", "medical high-quality excellent nurse xxx" and other advanced models; giving more than 130 people with outstanding achievements and praised by patients, and commended. Honor has become a powerful traction for everyone to consciously establish a new medical wind. In the competition for excellence, the competition, learning, rushing, helping, and super-comprehensive.
Leverage economic compensation. XX years ago, we took the xa section as a pilot, and took the lead in launching the "all-round comprehensive target responsibility system" in the national health industry, that is, determining xa medical income indicators, implementing cost management, determining medical technical indicators, implementing scientific management, and putting medical personnel The performance of technical labor and medical ethics is quantified, so that it is linked to personal income, so that the value of medical workers' high-tech labor is recognized by the society, and the people who give great dedication receive more economic benefits. Since 1990, according to the fact that the party committee has always been at the forefront of the hospital, it has decided to allocate more than 20% of the hospital average.
Backed by troubles. The party committee of the hospital insisted on doing good things, doing things well, and implementing a series of "warm projects." For example, it has invested more than 40 million yuan and built four dormitory buildings, which basically solved the problem of "difficult housing" for the staff; established an expert professor restaurant, a multi-functional cadre canteen and two fast food restaurants to provide dining for everyone. It is convenient; four special shuttle buses are arranged for the medical staff living in the hospital and their dependents to go to work and go to school; for the staff members who are hospitalized, the department leaders will visit with condolences.
We believe that in order for the incentives to truly become the powerful spiritual power for medical personnel to establish a new medical ethos, we must work hard in two aspects: on the one hand, we must focus on spiritual motivation; on the other hand, we must work hard to create a good business environment. At the same time, the party committee adhered to scientific and democratic decision-making, often held a symposium of medical personnel, and listened to the opinions of the people on the construction of the hospital.
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