Latest College Student Social Practice Report
From the first day of the summer vacation, I actively sought opportunities to participate in social practice. Finally, I was hired as a temporary salesman by xx company on July 10. Working hours ended from 2004-7-12 to 2004-8-20.
Xx is one of the most powerful Internet companies in the xx region. It mainly deals with some aspects of the Internet, such as creating web pages for governments, companies, groups, or individuals. It also provides value-added services such as information inquiry and entertainment. Because the company recently launched a product information platform, for some real market conditions in the xx region, a platform for merchandise display and promotion for merchants in the entire xx region. My job is to pull customers for the company, so that they will promote their products on the xx mall this product information platform to the masses of consumers in the xx region.
7-12 to 7-15 are training hours. During this period, different department leaders introduced us to various business knowledge and communication skills. These experiences are the problems that the leaders actually encounter in the actual work, and some better solutions. I think this knowledge is exactly what the school wants to get students to participate in social practice.
Then from 7-16 to 8-20 is the working time. We have a total of 25 temporary salesmen responsible for this project, 23 of whom are students of xx College and one of them is Huazhong University. Therefore, it can be said that the company still attaches great importance to this project. We are divided into 5 groups of 5 people each; the entire area is divided into 5 sections, each of which is responsible for all merchants in a region. Our main work program is like this:
Each group is responsible for all the companies, manufacturers and stores in the region, and introduces the general situation of xx mall, as well as the new project contents and operation process of our xx mall and some related charges. Try to introduce them to xx mall. The superiority of other malls, and hope they can also participate in our mall. If the merchant agrees to cooperate with the company, they are asked to fill out a registration form, which is mainly to register some information of the merchant. Such as the name of the business, contact information, the detailed address of the store, the type of goods, the product, the price, and so on. In a few days, the company will send people to take the goods provided by the merchants with a digital camera, and then upload the relevant information in the registration form to the website of xx Mall to give consumers the clearest and most accurate information about the products. The last program is: When the company uploads the product information of the merchant to the website of xx Mall, it will give back to each merchant the specific progress, and provide each merchant with an ID number and password of the website of the mall. In order for the merchant to upload their new product or market price to the website in time, update the product information, and give the consumer accurate product information. Of course, in order to ensure the reliability and authenticity of the merchant, the ID number and business license number of each merchant are recorded in the registration form.
In this social practice work, each of us is quite serious and responsible, truly realizing the importance of solidarity and cooperation and some important social experiences and skills. Politeness is very important. It embodies the image of the company and is the key content of the company during our training. As a salesman, the foundation of success is patience. The stalking and stagnation is a hope that the company puts forward to the salesman and is also a basic requirement. The leader of the project said to me personally: "The salesman, your identity determines whether you are not afraid of shame. When you are driven out of the door by a business, you are a hero, and adjust your smile to another merchant." This is the true way of survival, which is something we have never learned in school for a lifetime. For example: When we walk into a store, when the boss sees our work permit, the enthusiasm will disappear immediately, and the follow-up is dismissive. This can't blame them; because every day, all kinds of newspaper advertisements, TV commercials, online advertising, and yellow pages are more than the number of salespeople. When we are still in the future and introduce our own origins and purposes, they are very "experienced" and said: "The boss is not here, we can't do these things." This is also a part of our training class, but also the most for the salesman. The only solution to the lethal excuse is patience, slowing down the speed of speech, "inferior" to introduce them to the benefits we can bring to them, try to arouse their interest, many times just beginning to say that the boss is not in the end but We signed the contract and the name of the ID card is the same as the business license. In fact, they are the bosses themselves. I believe that our success is mainly patience. If we immediately turn around when we hear that he said that he is not the boss, I believe we will lose a lot of customers. "The article is organized, and the copyright belongs to the original author and the original source. 』
I once heard that the salesman's one criterion is: sell goods, sell yourself first. After this practice, I can really appreciate this. Not only do you have to eat closed doors and look at people's faces, but you have to say to them, "I'm sorry, I am disturbed." In the work, in the real social communication, the customer is always right. You can't mix your own personality, and you can't talk to the merchant's remarks. "You can't cater to it. Only avoid, transfer the topic, and finally cause his interest." I also do things according to this principle: first: optimism; second: stalker; third: can make the best of the transaction, can not be made into a transaction as a friend or stranger, do not become an enemy Believe that if you violate the third rule, it is undoubtedly the typical failure of the salesman.
This social practice has really filled the gaps that I have not learned in the classroom and really increased my social communication experience. A person can have no profound knowledge, but he must not have the experience and ability of social communication. This is also the deepest experience of my experience.
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