Personal work plan and work plan for 2019

2019 is a year of seeking truth and being pragmatic and pioneering and innovating. In the new year, we should take Deng Xiaoping Theory and the important thinking of the "Three Represents" as the guide, earnestly keep up with the great situation of the development of the times, and further implement and implement the archives spirit of the District Health Bureau and the Haicheng Street Party Working Committee. Taking the health reform as an opportunity, we will focus on the center of the hospital, “grasping the service, promoting construction, and seeking development”, further giving full play to the service functions of the party branch of the hospital and promoting the leap-forward development of hospital health. Specifically do the following four points:
First, strengthen publicity and earnestly strengthen party spirit education.
In the new year, we must seriously review and summarize the reform and development of the Party branch of our college and the performance of party building, publicize the advanced deeds and advanced models of our institute, and strive to create a good atmosphere and internal and external environment. We first: through regular holding of various classes, regular monthly meetings, comprehensive implementation of the district health bureau, Haicheng Street Party Work Committee's line, guidelines, policies, comprehensively strengthen the thinking, organization, medical ethics of all party members and employees Waiting for party sex education, and strive to create a new situation in our party's party work; second, continue to consolidate and expand the "three represents" study and education activities, and promote the organizational life of the party branch; third is: give full play to the leading role of the party branch of the hospital Actively absorb outstanding young people to join the party and continue to strengthen the branch team; Fourth, maintain the advanced educational achievements, ensure that the work style, scientific working methods, and good working mechanism can be used to further expand the work of the employees to be wholeheartedly Going to the redevelopment of hospital hospitals.
Second, review the situation, pay attention to the adaptability and stability under the new situation.
According to the requirements of the Central Committee of the Communist Party of China to establish a "harmonious society", the relevant public management and non-profit management measures for the medical industry will be determined. At the same time, due to the intensified efforts of the hospital to benefit the people, strict implementation of the relevant charging standards will be constrained to a considerable extent. The hospital's direct economic benefits. Compressed the profit margin of medical care, in order to maintain its advantage, establish a brand and be in an invincible position. The Party branch of our hospital must review the situation, control the interests, and guide the normal and coordinated development of medical work. Especially before the government's compensation mechanism is in place, in the face of operational difficulties, we will adjust the purpose of ensuring that the collective does not lose money. The distribution ratio of each department makes the reasonable basic income of the employees not affected too much, continuously improves the cohesiveness, centripetal force and attractiveness of the hospital, and ensures the stability of the talent team. At the same time, it increases the income and expenditure, and controls the operating costs. Service, tree word of mouth", continuously improve the social benefits and economic benefits of the double harvest.
Third, civilized service, and constantly improve the quality of service.
"Civilized units adhere to civilized service". In order to further strengthen the building of civilization and continuously improve the quality of service, the Party branch of our hospital must actively do a good job in the political and ideological work of the staff, guide the hospital to do a good job in the image building of key departments, open up the service content, and correct the service attitude. One of us is: to provide patients with "five-sound" services, that is, to have a voice, to answer questions, to send voices, do not understand the explanation, dissatisfaction and apologize; second: according to "hospital service terms and Code of Conduct, a series of provisions on the rules and deeds of on-the-job personnel, to prevent the phenomenon of "raw, cold, hard, top, push"; third: regularly hire etiquette teachers for medical staff to conduct standardized services and etiquette training; fourth is: We will build a good governance team, set up a special governance team for the construction of a clean and honest administration, and strictly control the entry of drugs. Fifth, we will strengthen infrastructure construction. In 2019, we intend to update each of the 200max optical machines and color b supercomputers; The sixth is to strengthen safety protection measures, further improve the quality control network of the hospital and department, prevent medical accidents, and timely handle errors in the work.
Fourth, establish a typical and enhance the sense of mission of employees.
The times call for talent, and the times create talent. In the past year, many typical representatives of our hospitals have emerged, including advanced workers, advanced nurses, outstanding party members, and outstanding members. They have made extraordinary achievements in their ordinary jobs. They are a concentrated expression of the outstanding quality of our new generation of staff in the Haicheng Center Health Center. In the new year, the Party branch of our school will commend the advanced, establish the typical, carry forward the new trend, show the new style, etc. as a long-term, lasting and important task of the party branch of the hospital, and commend the work and Joining the party, stocking, promotion, and salary increase work, so that the work can be long-term, standardized, and authoritative. With the power of example, the staff of the whole hospital will be motivated to strive for advanced and hard work, and at the same time be commended. Comrades can cherish their honours and constantly improve and improve themselves in practice. We will influence all employees with our own practical actions, and make more contributions to the realization of the long-term development of our hospital health.
In short, whether or not we can do a good job in the work of the party branch directly affects the normal development and implementation of the daily work of the hospital. In the new year, let us unite more closely around the Party branch centered on Comrade Wu Song, with a firm, mature and steady pace, constantly develop and enterprising spirit, and build a modern Xinhaicheng. The central hospital has made a greater contribution.

In the year of XX years, with the momentum of previous years, it has already entered the fast lane, in order to achieve steady growth of benefits, to present in front of customers with a new attitude, a more energetic and energetic workshop After perfection, the management level will be greatly improved. This is not only the external requirement of market competition, but also the inherent requirement of its own development and growth. For all departments, improving management standards and synchronizing with the company is both a pressure and a driving force. In order to complete the company's overall business management objectives in 2019, the factory has specially formulated the 2019 work plan as follows.
1. According to the current work situation and shortcomings in the current year, combined with the current development status and future trends of the company, the human resources plan will carry out work in 2019 from nine aspects:
1. Further improve the company's organizational structure, identify and distinguish the powers and responsibilities of each functional department, strive to achieve the scientific application of the organizational structure, and no longer make major adjustments in three years to ensure that the company's operations operate in the existing organizational structure. .
2. Completing the work analysis of each position of the company's various departments, providing a scientific basis for talent recruitment and evaluation of salary and performance appraisal;
3. Complete daily recruitment and configuration of human resources
4. Implement salary management, improve the salary structure of employees, and implement a scientific and fair salary system;
5. Fully consider employee benefits, do a good job in employee motivation, establish an internal promotion system, do a good job in employee career planning, cultivate employee ownership and dedication, and enhance corporate cohesion.
6 On the basis of the existing performance appraisal system, refer to the performance appraisal method of advanced enterprises to achieve the perfection and normal operation of the performance appraisal system, and ensure that it is linked to salary. Thereby improving the authority and effectiveness of performance appraisal
7. Vigorously strengthen the knowledge, skills and quality training of employees, and increase the intensity of internal talent development.
8. Establish an internal vertical and horizontal communication mechanism to mobilize the subjective initiative of all employees of the company and establish a harmonious and harmonious internal relationship. Brainstorming and serving the development of the enterprise.
9. Do a good job in controlling the turnover rate of workers and the relationship between labor and capital, and the foresight and handling of disputes. It not only protects the legitimate rights and interests of employees, but also maintains the company's image and fundamental interests.
Second, increase staffing:
Front desk: The front desk is increased to 3, in charge of different areas.
Workshop management personnel: 1 workshop administrative supervisor, 1 technical supervisor, and 3 required mechanical and electrical maintenance team leaders.
Third, strengthen personnel training before the Spring Festival to complete the recruitment and training of the personnel required in various regions, so that in the implementation of the new management system in 2019, there are sufficient guarantees for personnel. Carefully choose and carefully hire grassroots managers, and do not overwhelm them.
Fourth, increase the assessment of personnel in the personnel allocation, resource assurance, performance assessment and other aspects of the implementation of the provisions of the rules, from the system to ensure this work. According to the actual situation and existing problems in each region, it is analyzed and researched in a targeted manner to urge them to establish and improve management in accordance with regulations in the short term.
V. Strengthen market research, with the information provided by the business department and the company's business progress in various regions, will conduct full market research with the development status and potential development trend of each region's business. Through research and acquisition of first-hand information, the company is a good consultant for developing new markets in various regions.
Sixth, brand promotion
1. In order to further promote the “Revitalization” brand and expand the market share of revitalization, the Dongfeng, which was built and rebuilt by the company workshop in 2019, initially considered to promote and expand the brand and create more market space, thus laying a solid market foundation for realization. Take it to the next level.
2. Further improve internal management and publicity work. Produce and install promotional banners or billboards at various sites to showcase the strength of the company on site; timely production of new corporate performance and promotional materials
3. Strengthen the professional knowledge training and quality education work of the outside contact personnel, establish a good corporate employee image and corporate culture connotation, and give everyone who is in contact with our factory personnel a good and deep impression. Have a clearer and deeper understanding.
Seven, customer reception guest reception work is still one of the key points of the work of the business department. Doing a good reception work is a necessary premise and foundation for business engagement. In accordance with the relevant regulations of the company, it is an important subject that the business department must conduct serious research and discussion on the quality and quantity of the guests. On the surface, it seems that the reception work is relatively simple, but in essence the customer reception is a very profound study. You can't make this work perfect without going deep into research and discussion. Therefore, the business department should work hard on methods, steps, and details. In order to spend less money and not affect the reception effect, it is necessary to know more about the customer's life experience, humanity, way of doing things, business style, corporate value orientation, management philosophy, product characteristics, industry status and so on. Carefully study and analyze the arrangements of the agenda, so that each guest has a comprehensive, clear and in-depth understanding in the shortest time, showing the maximum recognition of the revitalized products, the right management model and the enterprise. Culture generates enough interest. We will treat each group of guests and each guest seriously and persistently, so that they are satisfied with the reception work as the guideline for every reception staff of the business department. Therefore, to improve the success rate of tracking, to achieve the fundamental purpose of improving the economic efficiency of enterprises. To this end, the business department focused on the following aspects in 2019:
1. Supervise all personnel to always take the enthusiasm as the principle, and do a good job of receiving the reception of all aspects of the guests in a courteous manner, ensuring that the reception effect is better than one year.
2. In the early stage of ensuring the customer reception effect, the reception fee will be saved as much as possible to reduce the overall operating cost of the company and improve the company's profit level.
3. Continue to do a good job of customer reception file management
4, adjust the position of the department staff, recruit high-quality personnel to enrich the reception. With the continuous expansion of business volume, in order to adapt to the needs of the company's business development, it is also very important to do a good job in reception work and implement the recruitment work.
Eight, internal management
1. Strictly implement the 5s management mode and strictly implement the strategy of “all according to file management, everything is operated according to the program, all use materials to speak, and work is done once”, and gradually become an executive team.
2. Further carry out the work management of the department in strict accordance with the requirements stipulated by the company, and strive to improve the management level.