Preserving personal work plans

In order to strengthen management, enhance employees' safety awareness and service concept, and further improve employees' safety precautions and service standards, in 2008, under the leadership of the general manager of the hotel, we will conscientiously implement the safety first and prevention as the overall goal of the hotel. The work principle of "main" and "tight inside and outside" always adheres to the work line of "group prevention and group management" and "human defense technology prevention and control", and comprehensively implements the safety responsibility system of "who is in charge and who is responsible" and actively carries out the work. The safety precautions of the hotel, maintaining the order of the hotel, and striving to achieve the service goal of “making the guests fully satisfied” and creating a good management environment for the hotel. The specific work plan is as follows:

1. Start with internal management and improve the comprehensive quality of preservation. Establish a target management responsibility system, decompose and implement tasks at various levels, effectively solve the passive situation of doing the same with doing nothing, doing well and doing bad things, and playing the role of encouraging advanced and spurring forward. Formulate the work targets for the whole year, and decompose various tasks into the teams and employees so that everyone has goals and tasks, and each has pressure and motivation.

2. Strive to improve business ethics, enhance the ability to handle emergencies, and cultivate a team of disciplined and tenacious security teams. First of all, do a good job in thinking, strengthen business training, and cultivate the ideas of employees who work hard and love the store. Managers at all levels should be integrated into the team members and trained with the team members in order to find problems and solve problems in a targeted manner. Second, enhance service awareness and improve customer service capabilities. Respect the guests at work, take the initiative to say hello to the guests, and take the initiative to polite. If you are busy, you can't neglect your guests and neglect your guests. You must be careful, pay attention to details, and pursue perfection. Third, we must focus on strategy, understanding guests, and respecting guests. Unreasonable demands or unreasonable accusations against guests should be guided and influenced, and there should be no direct conflict with the guests. Educating employees from the heart to understand what we do is for the satisfaction of the guests.

3. Take advantage of the industry and strengthen the preservation of information work. First of all, according to the requirements of the public security and fire departments, give full play to the full role of the insurance, strict management, strict requirements, and effectively implement various safety precautions to ensure the normal order of the hotel. Secondly, strengthen communication with the public security and fire departments, assist the hotel to make good use of people, and further purify the security environment of the hotel. Timely eliminate all kinds of unsafe hidden dangers, effectively curb the occurrence of various types of accidents, and ensure the safe and smooth fire protection work of the hotel.

4. Strengthen the maintenance of various facilities and equipment, and improve the efficiency of technical defense work. First, improve the maintenance system and clarify the responsibility for maintenance. According to different equipments and different areas, the maintenance responsibility and work flow are clearly defined to ensure that there are people in the equipment and the parts are protected. Second, develop a specific maintenance plan to ensure that the equipment can be maintained within the specified time. Third, the implementation of the correct maintenance technical standards, with the technical parameters as the core to accurately reflect the operating conditions and maintenance of the facilities and equipment, improve the overall maintenance level. Fourth, strengthen the business qualifications and business standards of fire inspectors, and rely on excellent business skills to ensure the orderly maintenance of facilities and equipment.

5. Do a good job in coordination and strengthen the fire safety awareness of the employees of the owners. Extensively carry out fire safety publicity and education, use firefighting publicity activities in the form that everyone likes to hear, and popularize fire protection knowledge. For cases with typical educational significance, it is necessary to report the owners' units in time to form an interaction so that everyone can fully understand the dangers of fires and enhance them. Do a good job in the fire safety work.

In short, we must continue to deepen management, foster a new era of professionalism, and encourage the majority of security personnel to continue to adhere to the self-pressurization, energetic and promising spirit, high standards, strict requirements, the spirit of dare to dare to try and truth-seeking and pragmatic The combination of scientific attitudes, and strive to create a new, efficient, pragmatic and civilized image. Open up new ideas, boldly reform, complete the task of generating income, and escort the development of the **.