2019 company work plan

In the year of XX years, with the momentum of previous years, it has already entered the fast lane, in order to achieve steady growth of benefits, to present in front of customers with a new attitude, a more energetic and energetic workshop After perfection, the management level will be greatly improved. This is not only the external requirement of market competition, but also the inherent requirement of its own development and growth. For all departments, improving management standards and synchronizing with the company is both a pressure and a driving force. In order to complete the company's overall business management objectives in 2019, the factory has specially formulated the 2019 work plan as follows.
1. According to the current work situation and shortcomings in the current year, combined with the current development status and future trends of the company, the human resources plan will carry out work in 2019 from nine aspects:
1. Further improve the company's organizational structure, identify and distinguish the powers and responsibilities of each functional department, strive to achieve the scientific application of the organizational structure, and no longer make major adjustments in three years to ensure that the company's operations operate in the existing organizational structure. .
2. Completing the work analysis of each position of the company's various departments, providing a scientific basis for talent recruitment and evaluation of salary and performance appraisal;
3. Complete daily recruitment and configuration of human resources
4. Implement salary management, improve the salary structure of employees, and implement a scientific and fair salary system;
5. Fully consider employee benefits, do a good job in employee motivation, establish an internal promotion system, do a good job in employee career planning, cultivate employee ownership and dedication, and enhance corporate cohesion.
6 On the basis of the existing performance appraisal system, refer to the performance appraisal method of advanced enterprises to achieve the perfection and normal operation of the performance appraisal system, and ensure that it is linked to salary. Thereby improving the authority and effectiveness of performance appraisal
7. Vigorously strengthen the knowledge, skills and quality training of employees, and increase the intensity of internal talent development.
8. Establish an internal vertical and horizontal communication mechanism to mobilize the subjective initiative of all employees of the company and establish a harmonious and harmonious internal relationship. Brainstorming and serving the development of the enterprise.
9. Do a good job in controlling the turnover rate of workers and the relationship between labor and capital, and the foresight and handling of disputes. It not only protects the legitimate rights and interests of employees, but also maintains the company's image and fundamental interests.
Second, increase staffing:
Front desk: The front desk is increased to 3, in charge of different areas.
Workshop management personnel: 1 workshop administrative supervisor, 1 technical supervisor, and 3 required mechanical and electrical maintenance team leaders.
Third, strengthen personnel training before the Spring Festival to complete the recruitment and training of the personnel required in various regions, so that in the implementation of the new management system in 2019, there are sufficient guarantees for personnel. Carefully choose and carefully hire grassroots managers, and do not overwhelm them.
Fourth, increase the assessment of personnel in the personnel allocation, resource assurance, performance assessment and other aspects of the implementation of the provisions of the rules, from the system to ensure this work. According to the actual situation and existing problems in each region, it is analyzed and researched in a targeted manner to urge them to establish and improve management in accordance with regulations in the short term.
V. Strengthen market research, with the information provided by the business department and the company's business progress in various regions, will conduct full market research with the development status and potential development trend of each region's business. Through research and acquisition of first-hand information, the company is a good consultant for developing new markets in various regions.
Sixth, brand promotion
1. In order to further promote the “Revitalization” brand and expand the market share of revitalization, the Dongfeng, which was built and rebuilt by the company workshop in 2019, initially considered to promote and expand the brand and create more market space, thus laying a solid market foundation for realization. Take it to the next level.
2. Further improve internal management and publicity work. Produce and install promotional banners or billboards at various sites to showcase the strength of the company on site; timely production of new corporate performance and promotional materials
3. Strengthen the professional knowledge training and quality education work of the outside contact personnel, establish a good corporate employee image and corporate culture connotation, and give everyone who is in contact with our factory personnel a good and deep impression. Have a clearer and deeper understanding.
Seven, customer reception guest reception work is still one of the key points of the work of the business department. Doing a good reception work is a necessary premise and foundation for business engagement. In accordance with the relevant regulations of the company, it is an important subject that the business department must conduct serious research and discussion on the quality and quantity of the guests. On the surface, it seems that the reception work is relatively simple, but in essence the customer reception is a very profound study. You can't make this work perfect without going deep into research and discussion. Therefore, the business department should work hard on methods, steps, and details. In order to spend less money and not affect the reception effect, it is necessary to know more about the customer's life experience, humanity, way of doing things, business style, corporate value orientation, management philosophy, product characteristics, industry status and so on. Carefully study and analyze the arrangements of the agenda, so that each guest has a comprehensive, clear and in-depth understanding in the shortest time, showing the maximum recognition of the revitalized products, the right management model and the enterprise. Culture generates enough interest. We will treat each group of guests and each guest seriously and persistently, so that they are satisfied with the reception work as the guideline for every reception staff of the business department. Therefore, to improve the success rate of tracking, to achieve the fundamental purpose of improving the economic efficiency of enterprises. To this end, the business department focused on the following aspects in 2019:
1. Supervise all personnel to always take the enthusiasm as the principle, and do a good job of receiving the reception of all aspects of the guests in a courteous manner, ensuring that the reception effect is better than one year.
2. In the early stage of ensuring the customer reception effect, the reception fee will be saved as much as possible to reduce the overall operating cost of the company and improve the company's profit level.
3. Continue to do a good job of customer reception file management
4, adjust the position of the department staff, recruit high-quality personnel to enrich the reception. With the continuous expansion of business volume, in order to adapt to the needs of the company's business development, it is also very important to do a good job in reception work and implement the recruitment work.
Eight, internal management
1. Strictly implement the 5s management mode and strictly implement the strategy of “all according to file management, everything is operated according to the program, all use materials to speak, and work is done once”, and gradually become an executive team.
2. Further carry out the work management of the department in strict accordance with the requirements stipulated by the company, and strive to improve the management level.
3. Give full play to the enthusiasm and subjective initiative of the personnel in each department of the department, emphasizing the process control and final effect in their work. Improve job accountability and quality of work. The assessment system shall be implemented in strict accordance with the corresponding job responsibilities.
4. Everything starts from the overall situation of the company and emphasizes the chess system. Actively coordinate the coordination and coordination between various departments of the marketing system, so as to improve the overall combat effectiveness of the marketing system, and do the best quality service for the completion of the marketing target of 2019.
5. Cooperate with daily administrative management. Take the initiative to do logistical support work and daily service work for all departments. Create a better corporate culture and working environment for them.

Nine, safe work:
The overall requirement for the safety work of our factory in 2019 is: taking the "Safety Management Assessment Standard for Vehicle Maintenance Enterprises" as the guideline, adhere to the guiding ideology of co-management, strengthen the workers' awareness of production safety, improve the safety production skills of employees, and strengthen the safety production supervision. Objectives: Actively participate in the construction of corporate safety culture, extensively carry out investigations of violations, check hidden dangers, and establish an operational mechanism for safe and autonomous management to ensure that all work is stable, continuous, controllable and effective. To achieve this goal, all levels of the company must Do the following work:
I. Strengthening the institutionalization of safety work and promoting the establishment of autonomous management and operation mechanism for the safety work of the team
1. Decompose employee safety indicators at different levels and implement responsibilities at all levels. New Year Yinshi Company will sign the 2019 Safety Production Responsibility Letter with each unit. All units must sign a safety production responsibility letter with the employees of the unit.
2. The responsible person of the team is responsible for the system, and the person in charge of each unit is the first responsible person for the safety work of the unit. The company will adopt the form of risk assessment and assessment, and increase the rewards and punishments for the safety work assessment of the responsible persons of each unit. The responsible person must report the safety work to the company at the end of each quarter.
3. Implement a safety one-vote veto system. In 2019, the company will focus on the safety work into the assessment content of each unit. Anyone who breaks the assessment index in the event of an accident or minor injury will cancel the advanced qualification of the month of the selection, and the person in charge will cancel the qualification for the month. The examinations for checking violations and checking hidden dangers are carried out on a monthly basis. Any unit that breaks through the assessment indicators will cancel the excellent qualifications for the month of its selection.
4. Strengthen the basic work of safety. In order to strengthen the work guidance for the grassroots in the process of shifting the focus of management, the company will issue safety management related materials at the beginning of the year to further promote the scientific, institutionalized and standardized operation of safety work. All teams should conscientiously do a good job in basic work such as grassroots construction in accordance with the requirements of the "five ones" for safety work.
Second, carry out various publicity and education activities to strengthen staff safety awareness and safety production skills
1. All levels must combine the difficulties and key points in the safety work of the unit, and carry out various safety activities in a solid manner to further enhance the workers' awareness of safety production. In June, we will vigorously carry out the theme of “Safe Production Month”. In the third quarter, we will continue to conduct competitions under the theme of “National Ankang Cup Competition”, do a good job in safety and service in the hot season, and help employees firmly establish the idea of ​​“safety first, prevention first”.
2. Organizations at all levels should give play to the advantages of practical education, guide the study of safety production laws and regulations and procedures, and master the techniques and skills of safe production. It is necessary to combine safety production with learning technology, so that the process of safe production becomes a process of learning new knowledge and new technology, so that safety production and learning technology can be mutually promoted and complement each other, especially to strengthen the safety education for new workers.
3. Organizations at all levels should infiltrate safety work from working hours to working hours, go deep into the dormitory, remind them to rest, eliminate fatigue, and ensure that there is plenty of energy to work.
Third, deepen the establishment of work in the area of ​​responsibility, and create a good atmosphere for employee safety and self-management
1. Further improve the management of the establishment of the responsible area. In 2019, all units should continue to establish a comprehensive and three-dimensional cross-responsible area network system in accordance with the relevant provisions of the "Safety Management Standards for Vehicle Maintenance Enterprises", earnestly grasp the establishment of grassroots responsibility areas, and fully mobilize employees to participate in safety management. At the same time, it is also necessary to combine the characteristics of production and management of the unit, strive to cultivate characteristic work, further deepen the establishment of the responsibility area, give play to its role as a model of safety and civilization, and form a good atmosphere for safe and independent management.
2. Vigorously carry out investigations of violations and investigations of hidden dangers. At all levels, it is necessary to investigate violations of regulations and check hidden dangers as the main working carrier for the activities of establishing responsible areas. It is necessary to continuously improve the awareness and ability of employees to “self-discipline and self-protection” by conducting investigations and checking hidden dangers. All levels should combine the "self-inspection" and "mutual inspection", "inspection" and "spot inspection" methods, and conscientiously implement the safety inspection system. The company finds safety problems during the inspection, and must fill out the "employee violation investigation form" and After “safety hazard investigation and rectification”, and feedback safety opinions to the unit, it is scheduled to be summarized before the 3rd of next month. At the same time, all levels must also implement the rectification of security risks.
3. Grasp the training and education of the personnel team, and the safety supervisor is the basic force for carrying out activities. In order to improve the overall quality, the team's training and education adopts a hierarchical implementation approach. The company is responsible for the training and education of the team leader team. This year, 1-2 new safety supervisors will be arranged to attend the higher-level training courses. All units are responsible for the training and education of grassroots postmen. In 2019, all employees should be trained once. In the training content, we should study and implement the "Safe Production Law" and "Safety Management Standards for Vehicle Maintenance Enterprises" as the key points to promote the deepening of employees' ideological understanding and the management supervision standards.