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Summary of government office work


"Furtherly transforming government functions, improving management methods, promoting e-government, improving work efficiency, reducing administrative costs, and forming an administrative system with behavioral norms, operational coordination, fairness, transparency, integrity, and efficiency" are implemented by the governments at all levels. The inevitable choice of the spirit of the plenary session also injected a new era connotation into the office work. Next, I will take the opportunity of this forum to learn from the experience of the government office , from the perspective of learning advanced experience, analyzing the gaps, and proposing improvement measures.
I. Innovation and development of the work mode of local offices
In the new century, all the advanced regions in the country have emancipated their minds, pioneered and innovated, and the construction of a service-oriented, open-type and rule-of-law government has flourished. This "reconstruction of government functions" has undoubtedly brought a profound revolution in office work. The Changning District Government Office of Shanghai adheres to the principle of “openness as the principle and not publicity as an exception” to promote the construction of the “Sunshine Government”; the government office of Gongshu District of Hangzhou has launched a “efficiency revolution” vigorously from the perspective of efficiency, effectiveness and efficiency. , set a model for how we can actively take action in the construction of open and service-oriented government;
The rapid development of office automation and e-government has caused a strong impact on the original working methods of government offices. The Xuanwu District Government website of Nanjing opened a government mailbox to realize one-on-one information interaction between the government and the people. The Guangzhou Tianhe District Government Office issued information, file circulation, and document processing, all of which took paperless transmission, which fundamentally improved for us. Work efficiency provides powerful insights and inspiration;
The introduction of international quality identification standards has brought new standards to the scientific, standardized and stylized work of government offices . Some developed countries and governments in advanced urban areas have implemented or are actively introducing quality management systems, leading a new direction for us to innovate management, strengthen services, and standardize government office work.
Second, the gaps and advantages of the work of the government office in our district
Comparing the exploration and development trends of advanced urban areas, we feel that there are mainly gaps and shortcomings in these aspects:
First, the vision is not broad enough, and the idea is relatively narrow. The new situation requires that the office work must have a world vision, a spirit of change and innovative thinking. At present, we still have some old ways of thinking, old working methods to consider problems, accept new ideas, establish new ideas, and open new ones. The ability to develop ideas and develop new situations is not strong enough.
Second, it is busy with more transactional work, and it is not enough to be a staff member from a global perspective. In the process of building “Dalian” and “Xinxigang”, the office should operate at a high speed and give full play to the functions of service and staff. However, at present, we are trapped in more transactional work, with the center, thinking about events, and standing at a higher level. Thinking about the problem is not enough, and there are still gaps in providing forward-looking and overall recommendations for the leadership.
The third is to be satisfied with the completion of the immediate work, and the sense of innovation is not strong. In the real work, there are still some phenomena that are not busy with innovation, the status quo is not willing to innovate, the risk is afraid to innovate, the new concept is used to think about the problem, the problem is recognized from a new perspective, and the new The idea of ​​researching problems and doing new solutions to problems is not enough.
While we are soberly analyzing our own gaps, we must also see the advantages of office work, which is the potential for us to do a good job.
First of all, the district committees and district governments attach great importance to and support the work of the office , which creates a good atmosphere for us to carry out our work and provides a strong political guarantee for us to perform our duties better.
Secondly, our district attaches great importance to the cultivation and use of young cadres and provides continuous talent support for office construction. At present, the office secretary is a university degree or above, with a bachelor's degree or above, with economic, legal, political, foreign language and other professional support. The average age is 24 years old. The current average age of the section chief is 29 years old, which makes the office work full of vigor and vitality.
Third, the pace of construction of “Digital Xigang” in our district has been accelerated, and office conditions and office methods have been continuously improved, greatly improving the efficiency of office work. At present, the work of issuing notices, file circulation, etc. has basically realized online operation, and paperless office has achieved initial success.
Fourth, the office strives to achieve the "four in place" of the staff, supervision, coordination, and service, and insists on reporting the facts, making practical moves, doing practical things, and pragmatically implementing the "four styles of work", striving to achieve higher-level leaders, government departments, and grassroots people. "Three Satisfaction" has laid a solid foundation for the work to a new level.
Third, the next step in the construction of the office
Establish a sense of advancement, innovative work mode
The office will play the functions of integration, coordination and service, and “build two platforms, play three roles, and adopt four methods” to actively innovate. Build two platforms: build an information exchange platform that draws on the experience of advanced regions, and instantly exchange work experience through visits, receptions, and convenient means such as Internet and fax, continuously improve work processes, management rules and operation modes; build an internal information exchange platform. To smooth the channels of government affairs information, continuously improve the quality of government affairs information, and provide reference for leadership decision-making. Focus on three roles: the waiters of the people's people, the coordinators of various government departments, and the innovative liaisons in government openness, the rule of law, and services. Four methods are adopted: aiming at improving work efficiency and work quality, matching modern office equipment, managing a specialized DNS office system, establishing a massive electronic document database, and exploring frontier leadership decision-making systems for the thoroughness of the government office model. Change makes our efforts.
Deepen service awareness and shape the window image
As a department that has more contacts with the society, the office must establish an image of a government window that is efficient, pragmatic, convenient, and open. First, we must improve the overall quality of the staff and establish a vibrant work image. The second is to work proactively and establish an active and enthusiastic image of work. Everything wants to be ahead, take the first step, and scientifically formulate work plans such as meetings and surveys. Strengthen the sense of responsibility of "no small work in the office work", and do the brain diligence, eye work, diligence, and leg work. The third is to cultivate five spirits and establish a work image of dedication and dedication. "Strive and vigorous, excellence, hard work, hard work, unity and cooperation" is the work spirit that the office has been advocating for many years. We will continue to carry forward and serve the service with enthusiasm.
Strengthen learning awareness and improve work standards
Guide the office staff to consciously accumulate multi-disciplinary professional knowledge and the latest information, forming a good atmosphere of learning and work interaction, working in the study, and learning at work. Change to meet the status quo to catch up. Create a learning atmosphere of “you chase after me” and encourage each comrade to carry out education and education. At present, the office secretary has 2 master's degree holders and 3 master's degree students. In the future, the secretary will continue to encourage the secretary to learn higher, obtain higher degrees, continuously enrich and update knowledge, and work hard to work hard. Be good at thinking, diligent in thinking, transforming academic qualifications into abilities, transforming the mind into work results; changing self-learning into mutual learning. Conduct internal learning exchanges, exchange information between departments, exchange secrets for the latest learning and work experience, and promote overall coordination of work and comprehensive improvement of personnel.
Enhance overall awareness and build a "harmonious body"
In accordance with the goal of building a "harmonious society" in the Fourth Plenary Session of the 16th CPC Central Committee, the main leaders of the district committee proposed the first to build a "harmonious organ". The office should play its own role and play its role in the construction of "harmonious institutions." Actively coordinate with the relevant departments at the higher level in order to obtain support; actively coordinate with parallel agencies and departments to form a synergy; actively coordinate with the grassroots and various organizations to seek common development; take the initiative to cooperate with other provinces and cities, The counterparts in the outer city have done a good job of coordination, in order to learn from each other.
Establish the concept of "happy work" and "unity and harmony"

, cultivate the team spirit of the office . Establish and improve the incentive mechanism so that the comrades in the office can self-improve and grow rapidly. They can learn from each other and care for each other at the same time. They will complement each other at the crucial moments, strive for efficiency in cooperation, strive for development in competition, and strive to create a good working environment and improve. Overall work level and internal cohesion and combat effectiveness.
Strive to make a difference in the construction of soft environment, open government construction, and administration according to law. First, further improve and enrich the "Government Work Rules" and formulate working rules for handling documents, organizing meetings, foreign affairs, information, and supervision. The second is to strive to create a quality soft environment. Taking open government construction as the leader, we will promote transparency in information disclosure and decision-making. The third is to build a government ruled by law. We will conscientiously implement the Administrative Laws and Regulations such as the Administrative Licensing Law, standardize administrative law enforcement behaviors, and improve related systems such as service commitment, supervision and inspection, fault investigation, and law enforcement publicity, and promote the rule of law, standardization, and democratization of government work.
The ancients said: Seek to get above them, and ask for them to get them, and ask for them to get the next one. We will always strive to create first-class work performance as a work goal, based on the current, long-term perspective, and strive to create a new situation in office work.

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