Summary of the work of optimizing the soft environment of economic and social development in towns and towns in 2019 and the work plan of 2019

In XX, the construction of soft environment for economic and social development in Machahe Town was guided by the scientific concept of development, focusing on improving administrative efficiency and improving service level, earnestly implementing the work requirements of the county party committee and county government, and combining with the town according to “who is in charge, The principle of "who is responsible" always regards the construction of soft environment as the lifeline of a standardized service-oriented government, starting from the most influential problems of the people, strictly implementing the trial and management methods for project bidding, conscientiously implementing government affairs, deepening the construction of the work style, and broadening the people. A lot of work has been done in the channels of complaints, such as the treatment of both the symptoms and the root causes, and comprehensive management, which has achieved the expected goals, promoted the investment promotion and rapid economic development of the whole town, and was welcomed by the investment owners and the public. The summary of the work of XX and the work plan for 2019 are reported as follows:
I. Summary of work in XX to strengthen organizational guarantees and ensure the completion of the target tasks. Since the beginning of this year, our town has continued to strengthen the construction of soft environment on an important agenda, take effective measures, and conscientiously implement the major decision-making arrangements of the county party committee and county government, and complete on time. The county party committee and the county government decomposed the task of supervising the work and the instructions of the leaders, and formulated the "Notice on the Construction of the Optimum Economic and Social Soft Environment Implementation Opinions in Machahe Town", and established the leader of the soft environment for optimizing economic and social development in Machahe Town. The group's notice has increased the work of soft environment construction. In addition to the original soft environment construction personnel, it also combined with the construction of standardized service-oriented government, and set up business leaders from various departments to set up convenience service centers to better serve enterprises and the public. At the same time, the town party committee government combined with the implementation of the party style and clean government responsibility system, the task of improving the soft environment was decomposed into the members of the team, and signed a letter of responsibility, the end of the year required to report. Seriously carry out all the work of remediating investment and soft environment, and formed a pattern of all-out efforts, work hard together, and work together to build a soft environment. In particular, from the perspective of service infrastructure and service "enterprise", we will refine the annual soft environment construction work plan and goals, and strive to create a learning, service, and efficiency organization to play a role in economic development and a harmonious society. Cadres and staff firmly established the concept that "soft environment is productivity", "soft environment is competitiveness", and "soft environment is cohesion".
In the responsibility of building the village's party style and clean government, we also specifically highlight the content of soft environment construction, such as requiring the village group to take the initiative to coordinate the services for the enterprise, and handle the relationship between the enterprise and the village group and the people; the village group cadres are not allowed To enterprises to strengthen the project, strong buy and sell, forced work, etc., the village group cadres into the soft environment construction of the main body of responsibility to strengthen supervision and inspection, standardize administrative behavior, the town strictly in accordance with relevant regulations, and constantly simplify the procedures, forward-looking for the public The service is good, the good things are done, and the combination of public supervision and leadership inspection is implemented to ensure that various governance measures are implemented.
1. Strictly implement the trial and management procedures for project bidding and bidding and related regulations. The “Management System for Bidding and Bidding in Machahe Town” was formulated. When supervising bidding and tendering, it pays attention to grasping key links, especially the supervision and management of important links such as bid opening, bid evaluation and calibration, and improving the effectiveness of supervision. The bidding work is fair, just and open. In XX, there was no violation of the relevant provisions of pre-audit, change design audit and settlement audit of engineering construction projects.
2. Seriously implement government affairs disclosure. Timely and accurate disclosure of government affairs information, the basis, conditions, procedures, time limits, results and internal organization settings, personnel changes, functional duties, work dynamics, and related laws and regulations of the town authorities are regularly released from time to time for the convenience of the public.
Improve the style of the organization, take the initiative to serve enterprises, and conscientiously implement the "10 bans on strengthening the construction of economic and social soft environment" to prevent lax enforcement, unfair treatment, weak service awareness, inefficient work, and "eat, take, card, and" The wind, to ensure that the soft environment work is implemented.
1. Conscientiously implement the service commitment system, limit the time to complete the system, and first ask the first responsibility system. Adhere to the work signing system, the meeting name system, the attendance sampling system, the out-of-office system, and the bright-selling office system. The attendance of the organs and cadres was checked at any time, and the violations were found to be corrected in a timely manner. At the same time, the “Mahonhe Machenghe Township Service Commitment System” was established, “Malong County Machahe Town Limited Time Office”, “Malong County Machahe Town First Question”, to prevent the cadres from leaving without permission. Work, work time playing cards, online chat, stock trading, playing games and day-to-day learning, etc., changed the style of the organization and improved the working conditions.
2. Do a good job in the accountability system for leading cadres. Strictly implement the performance appraisal system, and formulated the “Accountability Measures for Machahe Town in Macheng County”, “The Party Committee of Machahe Town, and the Internal Management Measures of the Government”, and decomposed the work targets issued by the county party committee and the county government. Strictly assess rewards and punishments, and strictly honor them at the end of the year.

3. Further deepen the service for the enterprise. The town party committee and the government regard the development of the enterprise as their own food and clothing parents, and put forward the slogan of "doing things inside the enterprise wall and doing things outside the wall," and implementing the team members and the staff of the enterprise office to track and contact one enterprise. At least once a month, go to the enterprise to help the company coordinate the relationship with the department and the village group on the one hand. On the other hand, listen to the opinions and suggestions of the person in charge of the investment on the soft environment, and keep abreast of the feedback from the company on improving the business environment. Really "help not violate the rules, the service does not add chaos", praised by the company.
Strengthen rural grassroots letters and visits and handle complaints from the public in a timely manner
1. Smooth communication and reporting channels. The Ma Tonghe Township Joint Working Group for Solving the Letters and Calls Issues was established, and the "Ma Tonghe Town Letters and Calls Work System and Work Plan" and the "Petition and Visit Reception System" were formulated to ensure the smooth flow of people's complaints and reports, and the township Commission's report phone was announced.
2. Timely investigation and resolution of public complaints. We will conscientiously implement the system of letters and visits of the leaders of the town and improve the system of visiting the next visit. The main leaders of the town and the secretary of the Disciplinary Committee will receive the people's letters and visits no less than 2 times a month, and promptly investigate and resolve the complaints.
3. Complaints submitted and supervised by the County Soft Environment Construction Complaint Center will be completed on time and the results will be submitted in a timely manner. At the same time, we must conscientiously solve the outstanding problems that the enterprises and the public such as the "three chaos" have strongly reflected, and seriously investigate and punish acts of inaction, chaos, dragging, eating, taking, and smashing the soft environment.
Second, the existing problems
In XX, the town's economic and social development soft environment construction has achieved certain results. To a certain extent, it has promoted the transformation of government functions from management to service, improved the efficiency of work, and strengthened the relationship between cadres and the people. There has been a new breakthrough in the work. But there are still some problems:
Sometimes the overall concept is not strong enough. I attach great importance to business work in terms of thinking, but there is a problem that the overall concept is not strong enough.
The concept of the people is not high enough, the sense of responsibility is not strong enough, and the concept of service is not strong enough.
Insufficient investigation and research in the grassroots units, insufficient grasp of new situations and new problems in the economic operation process, and inability to conduct in-depth research work.
Third, the 2019 work plan
In 2019, the construction of soft environment should focus on transforming government functions, and deepen the construction of the work style as the entry point. With the theme of “no service, no truth, no pass”, we will make every effort to improve and improve services.
It is necessary to further emancipate the mind, firmly establish a sense of the overall situation, and establish a concept of developing a soft environment that is the concept of developing productive forces, the concept of pioneering and innovative, the concept of openness and transparency, the concept of fairness and justice, and the concept of performance evaluation.
It is necessary to further deepen the service environment creation activities, and carry out the in-depth development of the “Creating the first to compete for excellence” activities, put forward the rectification of the soft environment construction issues, establish a long-term mechanism, consolidate the results of rectification, strengthen the concept of the village cadres, and strengthen the sense of responsibility. To effectively solve the problem that the sense of service in the village cadres is not in place, and strive to create a good environment for production and management, and create a living environment that is clean and upright.
It is necessary to go deep into the village group, go to the village to go to the village, continue to carry out investigations and studies, timely understand and grasp the new situation and new problems in the economic operation process, and serve the economic and social soft environment construction.