2014 administrative logistics work summary

Article 1:

The period from the end of xxxx to the end of the semester is the second term of my department head in the marketing department of the work-study management committee. During this period, the main work completed around the theme of the department work month created at the beginning of the semester. To carry out, the four major months of a semester are divided into four parts: the family education propaganda in March, the April system construction, the May performance appraisal, and the tutoring visit to the summer tutoring propaganda in June. Therefore, the main work is also carried out one by one in this order. The following is a review of the main work.

First, the department month work theme. The source of the idea of ​​creating a departmental work month theme is the former Peng Yu, an assistant who worked very well in the marketing department but later resigned. She pointed out that there is no goal in the department work, so the theme of the month is to let each department employee The work at the stage is more core or focused. Keep the personal work plan consistent with the department work center, and improve the employee's work goals and enthusiasm. The implementation content of each month's work theme is included in the department summary, so I won't go into details here. Personally, the implementation effect is still good. It has changed the situation in which the previous department's work was only busy dealing with the daily business of the department, which dragged down the employees and neglected the business performance and business development.

Second, the tutor training lectures. Perhaps the tutoring lecture has become the pride of every market person. At the beginning of the semester, the Marketing Department held two homeschooling lectures for the whole school, and established the “Online Teacher Libraries” with the technical support of the Promotion Department. The holding of the tutoring lectures further expanded the influence of the “Diligence Service System”, but “Everything is difficult at the beginning.” Although we have borrowed as much as possible from the excellent experience of Huashiqin’s training for tutors, due to factors such as shortage of department staff and weak publicity, there are still some problems in the whole set of training courses for tutors. This has also accumulated a wealth of "clinical experience" for our future training in tutoring. The concept of conducting tutor training in the form of tutoring lectures was first from the assistant assistant Chuan Nan. This work was strongly supported by two teachers. The initial realization of the "training of trainers in the department's tutoring work" was initially realized. In the future, the training of tutors will continue, and the form of tutoring will be continuously improved and better developed in practice. I am most gratified not only to realize the wish of the department's tutor training, but also to unite the departments quickly through a large number of team work in the tutoring lectures. Since then, the department has cultivated mutual understanding and mutual work. Good team habits to supervise the work, as the older generation of employees in the department, I can't help but feel a little excited.

Third, the school's external enrollment tutor publicity. Tutors seem to have become the key to departmental work without knowing it. Part of the reason is that under the external market and the quality structure of the department personnel, the external business expansion has entered a bottleneck state. In addition, it is also due to the slightly "prosperous" of the tutor market and the guidance of Li's policy--based on the development of campus-based tutoring, grasping the foundation and quality. Therefore, we started with the basic measures such as the training of trainers and the establishment of the “online teacher library” management. If the "Teacher Training Seminar" is the extra content of the original personal campaign platform, then the propaganda work outside the tutor is the individual's long-cherished wish. This project is mainly responsible for follow-up by Chuan Nan. In the middle, the design work of the posters was repeatedly discussed and revised. According to Chuan Nan, it was too long to sway and quickly sway the initial positiveness and patience of a person. Of course, this is a follow-up. The efficiency and quality of the actual work is still good. I can't forget to thank the promotion department Chunmei for help. The publicity effect of the tutoring outside the tutor is still quite remarkable. The number of tutors outside the end of the period has increased significantly. However, there are still some problems that need further improvement. For example, the supply structure of the instructors needs to be adjusted, and the urgency of the teacher's time at the end of the semester needs to be taken into consideration.

Fourth, other tutoring work: Indigo responsible for the two campus community tutors single propaganda, Jinbei responsible for the off-campus dispatch publicity and complete with the indigo and the small parent-child association tutor pendulum sent a single propaganda and so on.

V. The overall development of the department. Focusing on the overall department, the departmental system: completed the departmental system that Chufan is mainly responsible for, and the departmental business card; the department business form: Jiaxin is mainly responsible for the "market department business form one-stop" form preparation; departmental cultural construction Two times to hold basketball networking activities with other brother departments of the office, the celebration of the five generations of the marketing department at the time of Gaiyu birthday, the cleaning of the marketing department, the regular meeting of the office, and the departmental gatherings all promoted the emotional exchanges within the department to increase mutual emotions. In terms of departmental inheritance: three times of recruitment for the whole school or group, the effect is not too ideal, in addition to the department threshold is set a little higher, the pre-publicity should also be an important breakthrough. Finally, the new assistant recruited is Zhou Zhou. His early work performance was relatively positive, and the later business development was relatively slow, so this still needs further guidance.

Sixth, the marketing department of the marketing department has made a great breakthrough. This is inseparable from the hard work of the promotion department Changgong students. The online faculty library of the marketing department was initially established, and the online management of the faculty members was realized. Online publishing of part-time and tutoring recruitment information, faculty and students online registration application for tutors and other qualifications, and then further realized is the faculty online registration of tutors or part-time, parents online report tutoring and so on, in short, The revolution has just begun, and comrades still need to work hard. The old generation of us left the company soon, we can only hope for the post-wave, you are the sun of the management committee eight or nine points!

Looking back on my own program, there are actually many things to be done, such as the development of the tutor market for adult education outside the school through the channels of adult education in schools, and the promotion of part-time work through the cooperation and development of the southern talent market. It is two very large projects that cannot be easily started or treated casually without adequate preparation and very mature conditions. Perhaps there should be no reason to explain why I did not do this during my tenure. In a word: The plan can't keep up with the change. It can only be said that under the limited manpower and time resources and other mature conditions, I chose to do it. Try to do something better than ten projects that you can't do yet. "A bird is better than ten birds in the forest." However, the general direction reflected in these two tasks is that they should not be easily abandoned. It depends on the department to continue to work hard.

Article 2:

In 2019, under the leadership of the Group, the company's logistics department focused on the corporate culture concept of “doing things with care and pursuing excellence”, perfecting management operations internally, improving service quality externally, and grasping transformation, promoting services, grasping management, and promoting efficiency. Promote the continuous improvement of logistics management level and service quality.

First, the main performance of the main performance of the work 1, pay close attention to the concept of change, and enhance service awareness. Henan Coal Chemical has been established for more than two years. Under the careful guidance of the correct leadership of the large group and the change of the concept of the coking coal company and the enhancement of service awareness, the staff of the logistics staff of Xindong Company further emancipate the mind, change the concept, raise awareness, love the big group, and serve The three-product project has clearly changed its work style, and a good atmosphere of doing things with the heart and pursuing excellence has been formed. We position our responsibilities as "services", and we aim at services and plan and carry out various tasks. We seize the fundamentals of management, clarify the direction of innovation, adhere to a pragmatic style, change passive services into active services, and continuously improve service capabilities and levels. 2. The restaurant strives to overcome difficulties and improve employee satisfaction. Restaurant work has always been one of the difficulties in logistics, especially the 2013 restaurant strives to overcome difficulties and improve employee satisfaction. Over the years, prices have risen rapidly, causing great difficulties for the operation of the restaurant. In the actual situation of high prices, the staff restaurant adopts measures such as tapping potential and reducing consumption, and unified procurement to ensure the stability of the food and quality, and overcome the difficulties brought about by rising prices. The restaurant also collects information on employee satisfaction with meals in multiple channels, adjusts the dishes according to employee satisfaction, and ensures that the meals meet the tastes of most employees. At the same time, earnestly study and implement the "Food Safety Law", strengthen internal management, handle the employment certificate, health certificate, improve the health system, operation system, strengthen the disinfection of tableware and the hygiene of the canteen to ensure the health and safety of employees. “Safety is the top priority of employee apartments.” Employee apartments are always at work. 3. Strengthen safety inspections to eliminate potential safety hazards in a timely manner. Strengthen safety inspections and eliminate potential safety hazards in a timely manner. Check the safety first, patrol the apartment building every day, strictly check the staff's use of high-power appliances, go out and do not turn off the electrical appliances, etc.; at the same time strengthen the security management of the dormitory, register the visitors, every night At 11 o'clock, the house was checked and the residents were registered to ensure the safety of the apartment. Usually, managers enter the dormitory and talk to employees, exchange ideas, and grasp the dynamics of employees at any time and place, and find problems in time and solve them. Do a good job in daily environmental cleaning and optimize the working and living environment of employees. 4. Do a good job in daily environmental cleaning and optimize the working and living environment of employees. This year, the logistics department has repeatedly leveled the bare ground of the company's rear square. At present, the ground hardening project of the square is being implemented steadily. On weekdays, the property center will do the daily cleaning and greening work of the company's compound, strengthen the greening maintenance, strictly control the breeding of pests and diseases, and build more than 200 sporadic civil works such as roadside stone and repair granite bricks to clear the flower pond and dead corners. In time, the dead trees were relocated and replanted, and they were well received by the relevant departments in the review of provincial and municipal health advanced units. The property center is warm and thoughtful, and has established a patrol mechanism and a 24-hour duty system to complete various repairs and renovations. Repair street lamps and lanterns for more than 30 years; replace the damaged street lamps with buried cables for 60 meters.

II. Problems Existing The logistics department has basically completed the task of logistics support in its work in 2019, fulfilled its corresponding functions, and strengthened and upgraded some internal management work through efforts. However, the problems and deficiencies exposed in the work cannot be ignored. It is also necessary to further improve and improve in the future work. 1. The implementation of the work is not thorough, resulting in a leak in the work. It is still not enough to follow up on the work, and the implementation of the work and leadership work of the employees is not complete, resulting in a flaw in the work. The work is not clear, and occasionally there will be work requirements, although it will be conveyed, but problems can still be found during the spot check. 2. After the formation of the daily management system, the implementation is not thorough enough. The implementation of employee work also depends on the inspection and supervision of superiors, resulting in the implementation of the daily management system should not be implemented, and the implementation is not thorough. The current problem arises. Third, the focus of work in 2019 1. Continue to deepen the implementation of "environment is productivity." Strengthen environmental sanitation management, achieve the combination of management and control, and focus on management, and continue to deepen the implementation of "environment is productivity". Promote the steady improvement of environmental work, and at the same time improve the concept of humanized service, with high-level positioning, high standards, and continuous improvement in implementation details and processes. 2. Strengthen the concept of humanized service management. In the broad masses of cadres and workers, we firmly establish the concept of “people-oriented, scientific management, high-quality service, and strengthen humanized service management concept. The concept is guaranteed to be strong”, to achieve accurate mobilization and rapid action, and to have a fast response system that must be connected to electricity and connected to electricity. Strengthen the quality training of electrician personnel, improve the overall quality of the team, and implement strict management and detailed implementation to enable humanized services to be passed through to each of the three production project users. 3. Strengthen the ideological education of employees. Regularly organize employees to learn about the management concepts, job responsibilities and related business of the Coal Chemical Group to strengthen the ideological education of employees. Knowledge, focus on the combination of paramilitary and refined management knowledge, and strive to make every employee aware of what should be done, and constantly improve employee ideology and service quality. 4. Strengthen energy conservation work. We will conscientiously implement the archives spirit of energy conservation work, save electricity, save water, and strengthen energy conservation for the special logistics management center of the current logistics department. We will take concrete measures to save steam and save office supplies, and organize and implement them carefully to form a good atmosphere of “everyone saves, saves time and saves everything”. 5. Strengthen employee safety training. In the future work, we must strengthen employee safety training, constantly improve the safety management system, and ensure that employee safety training is strengthened. Become a safe work target

Article 3:

In order to do a good job in the school restaurant and maintain the vital interests of the students, our school canteen has carried out the activities of “focusing on students” and “tree food image, creating first-class service” and received good results. The specific practices are:

I. Formulated and improved various management systems.

Such as various types of personnel post responsibility system, service personnel behavior norms, service commitments and other systems, respectively, the food hygiene, environmental sanitation, personal hygiene of the cook, raw materials procurement, acceptance, storage, processing, sale, tableware disinfection requirements To achieve clear responsibilities, complete management system, interlocking, layer-by-layer control, reasonable process and standardized operation.

Second, strengthen education and training to improve the quality of employees.

Select relevant professionals to participate in the city's food procurement certificate professional knowledge training, fire safety knowledge training, prevention of food poisoning professional knowledge training. The staff of the restaurant conducts systematic knowledge training on food hygiene knowledge, fire safety knowledge, professional ethics, etc., aiming at improving the overall quality of each employee and better serving the faculty and staff.

Third, strengthen the construction of hardware to prevent accidents.

The cafeteria restaurant has a reasonable layout, ventilation and lighting, and steam and soot emissions are good. The establishment of a safety production leading group, the development of the "three defenses" plan, the emergency channel installed emergency lights, fire equipment dedicated to the custody, daily fire inspection of the administrator, into the cafeteria with the prompt "canteen heavy, idle people free." There is a warning in the operation room "pay attention to safety and careful operation". In addition to procurement and disinfection, the key points of health and difficult work are the physical examination of the perpetrators, the separation of raw and cooked foods, the absence of four evils, the cleaning of three meals, and the ignorance of the “five specialties”. In view of these tasks, we attach great importance to thinking and go all out. Take measures to eliminate various safety hazards in production and ensure safe operation and food hygiene.

Fourth, adhere to quality services and continuously expand the service concept.

It is people-oriented, creates a comfortable dining environment for teachers and students, and continuously expands its business philosophy and service concept in the process of ensuring the supply of food for students.

Because the leaders at all levels of the school attach great importance to the work of the restaurant and constantly work hard, they have laid a good foundation for the hard work construction and software management of the school's food and beverage work, enhanced the safety and hygiene awareness and responsibility of all the cooking personnel, and formed a good and standardized health habit. In the overall work of the dining hall of our school, the company has made considerable progress and certain achievements, ensuring the stability and development of the school. At present, there are few people in the restaurant and the workload is large. We will make progress and create conditions, pay close attention to standardization, standardization, institutionalization, and orderly management, and actively adapt to the requirements of school development, and push our school's diet work to new ones. Starting point, creating new glory.