Summary of the year-end work of the Administration Department

The transformation is reflected in the following three aspects:

System Construction

The administrative department has successively formulated the system, regulations, rules, procedures, etc., covering aspects such as code of conduct, use of assets protection, file transfer and approval, and administrative daily management.

Organizational settings and personnel in place

In 2019, the various positions of the Ministry of Administration had a more specialized division of labor, which made the work of the Ministry of Administration more clear and orderly in organization; it also made it possible to put some technical and transactional work on the agenda.

Work is gradually getting into orbit

Subject to the availability of personnel and the applicability of the system, although management work has been reflected in 2019, as a system, it is not until this year that it is likely to begin to implement, and it will be more normal after the Spring Festival. Others, such as file management and institutional system construction, have gradually become available on the agenda.

Pay close attention to the supervision of employee etiquette behavior standards and office environment office order. Strictly in accordance with the company's requirements, in the company's employee behavior standards and office environment and other employee self-discipline, the supervision and inspection efforts have been intensified, and irregular inspections of employee behavior etiquette and office area cleaning have been carried out, creating a good office environment and order.

Second, the difficulties and shortcomings

difficult:

1. The more frequent flow of personnel in the Department of Administration leads to problems of discontinuity in work.

1) Since entering the new site, the administrative staff has been replaced almost entirely. Changes in personnel cause interruptions in individual work, such as company name changes.

2) Different styles of work can easily lead to various incompatibility.

2. The problem of continuation of negative effects.

1) The Ministry of Administration failed to manage the system in the early stage, and some accumulated contradictions were precipitated.

2) The bad work style left over and the shadows.

3. The overall understanding of the company's staged development and the lack of attention.

1) All aspects are still more accustomed to treating the Ministry of Administration as a “comprehensive office” of pure service functions, and are not accustomed to performing management functions such as assessment.

2) At the current stage of the company, there is a need for standardized management, but this necessity has not reached the level of “urgent”. In the case where the overall atmosphere is optional, the difficulty of work advancement can be imagined.

4. The current and pilot system itself has yet to be perfected and the problems arising therefrom.

This simple item does not constitute a serious difficulty, but under the combined effect of the above, this item is likely to become a trigger for causing contradictions.

insufficient:

1. There is still a distance between the existing staff of the Department of Administration and the needs of the post.

1) Key positions in the department, occupational relevance, either entering the workplace, all work needs guidance, or lack of professional quality, which has problems in how to better meet the specific requirements of the enterprise.

2) Replacing the existing personnel, under the current conditions, it requires a large investment in time cost and energy cost, and it is not necessary at one time.

2. There are still insufficient team building and internal management.

1) Due to the wide management and strong transactional nature of the administrative department, it is necessary for the staff of the department to generally achieve a specialization and multi-functionality, and have a sense of team and complement each other. This has been strengthened, but it needs to be further strengthened.

2) There is still room for improvement in the internal management of the Ministry of Administration, such as vehicles and file transfers.

3. Responsibility and sense of responsibility need to be further strengthened.

1) The nature of the “immediate importance” of the work of the Department of Administration determines the trivial but significant nature of the work.

2) There are still problems in familiarizing with work and changing roles in individual positions in the department. In addition, the age structure is generally low, and the development of responsibility awareness will be a long-term work.

4. Service awareness and service standards need to be improved.

1) At present, the lack of awareness of individual service positions in the department is not a matter of responsibility, but an issue of understanding the nature of work.

2) The service level is directly related to the service skills. Fortunately, the employees in the department are generally savvy and most of them are motivated.

Third, improvement measures and next steps

improvement measures

In response to the aforementioned difficulties and shortcomings, the Administration will face up to difficulties, extensive communication, patience, humility, and study, regular training, awareness raising, strict self-requirement, and gradual improvement in the “next work” described below.

Next step

Based on the current work situation and shortcomings of the current year, combined with the current development status and future trends of the company, the Ministry of Administration plans to carry out the work for the next year from the following aspects:

1. Strive to improve the comprehensive quality of administrative office personnel, strengthen theoretical study, business learning, strengthen service and management awareness, formulate corresponding assessment management system, clarify division of labor, fully mobilize work enthusiasm, and make the company's logistics service management work to a new level .

2. To improve the job responsibilities of each employee in the department, strengthen the sense of position and responsibility, and sort out the work process of each position, clarify the boundaries of responsibility, and improve service awareness and service standards.

3. Fully consider employee benefits, do a good job of employee motivation, do a good job in employee career planning, cultivate employee ownership and dedication, and enhance corporate cohesion.

4. Vigorously strengthen the knowledge, skills and quality training of employees, and increase the intensity of internal talent development.

5. Taking the construction of the company's system as an opportunity, each post will raise its standard of management and regulations, and raise the standard of standardized and institutionalized management.

6. Promote excellent corporate culture and corporate traditions, infect people with excellent culture; combine the group's corporate culture propaganda, and do some activities with cultural characteristics.

7. Establish an internal vertical and horizontal communication mechanism to mobilize the subjective initiative of all employees of the company and establish a harmonious and harmonious internal relationship.

Fourth, summary

The company has set a year to achieve standardized and institutionalized management within the company, and the role of the executive department is the first to bear the brunt.

Difficulties exist, reality, and inevitable; our shortcomings are also obvious. However, the Ministry of Administration has the determination and confidence to face the difficulties and improve as a whole in the process of development and growth of the company!

2019 has passed. In the new year, we will continue to work around the company center, overcome shortcomings, improve methods; conduct in-depth research, grasp the truth; strengthen management, improve services; boldly explore new ideas and methods of the Ministry of Administration, and promote The work of the administrative department has reached a new level, making greater contributions to the company's healthy and rapid development!