Summary of the work of the executive
Leaders and colleagues:
Hello everyone, I came to the office of the Administrative Affairs Office at the end of February 2019. In the past year, I was filled with emotion, joy, exploration and breakthrough. With the help of leaders at all levels and the support of colleagues, through continuous practice and accumulation, their own quality and ability have been greatly improved, and their vision is more open. The work situation in the past year is now reported as follows:
First, based on your position, to complete the work
As an administrative supervisor, I can give full play to the pivotal role of linking up and down, coordinating, and liaising inside and outside. From the secretarial work of information research, archives drafting, and comprehensive coordination, to the administrative work of conference organization, guest reception, and seal management, The importance of the work of the executive. There is no small matter in administrative work, and every small piece of work can be triggered by the whole body, thus affecting the image of the company. Since becoming an executive, he has quickly invested in various tasks and completed various types of file drafting, meeting arrangements, information reporting, petitioning reception, staff supervision, seal use, file storage and other services. In particular, the requirements for the entry and exit of warehouse items and the management of seals are strictly implemented in accordance with the system, so as to avoid the economic loss and negative impact of the company due to lack of responsibility.
1. Focus on learning and strive to improve work ability
Adhere to the important position of learning, always diligently learn, actively enterprising, strive to improve themselves, constantly learn business knowledge, and constantly improve their business skills through more reading, more questions, more learning, and more practice. Use your free time to study "Applied Writing", "Secretary" and various industry newspapers and magazines to improve your quality and ability.
2. Based on your position, complete all paperwork
Completion of the company's annual summary, target completion and drafting, submission and printing of the next year's work arrangements. Do a good job in the drafting, processing and printing of the company's daily official documents, and transfer, transfer and submit 318 copies of various requests and reports throughout the year. Proofreading and printing of 198 copies of various files of party committees, administrations, trade unions and league committees. Reported 163 copies of various written materials to the Municipal Construction Committee, which was timely, accurate and standardized, met the normal work needs of the company, and established a good image of the company.
3, warm and careful, complete the reception work
Patiently answering and answering user calls. In the whole year, we received more than 2,860 water consultations, reports and complaints, and sent and received more than 500 fax materials. The answer rate was 100%. Especially at the end of last year and January this year, the weather was cold, and a large number of users appeared. The problem is that every day, the office answers more than 80 calls from users, and they can answer the questions in a timely and patient manner. Accept, process, and feedback the 12319 service platform of the Municipal Construction Committee, the city consumer association 12315, the mayor's mailbox, the Municipal People's Congress, and the CPPCC proposal, with a total of more than 40 copies. According to the company's leadership arrangements, the reception, arrangement and entertainment tasks of the foreign water department personnel and the superior departments were better completed, and 53 visits were received in the past year. Business entertainment tobacco, wine, and conference supplies are strictly registered, requisitioned, and reimbursed according to company standards.
4. Be proactive and do a good job in comprehensive urban rectification work
According to the deployment of the superiors, the company's urban environment and three-dimensional beautification comprehensive implementation plan was formulated, and comprehensive rectification activities were carried out in April, September and January of this year. During the activity period, collect and organize the activities, fill in the comprehensive daily report, adhere to the daily report, and continue to report the rectification to the Municipal Construction Committee in time.
5. Seriously responsible and strengthen the work of construction
Prepared and formulated the company's implementation plan for the construction of the wind in 2019, the report on the construction of the company's work style, the summary of the company's work style construction in 2019, and the rectification report on the construction work. Supervise and solve all kinds of water complaints submitted by users, meet the user's water demand, and provide users with convenient and efficient services. Due to the solid work and outstanding achievements, in January this year, the company was awarded a perfect score in the evaluation of the company.
6, multi-party contact, do a good job in water price adjustment
Actively cooperate with the company to do a good job in water price adjustment, and contact the municipal water departments of the province for many times to learn about relevant information and keep abreast of the latest water price trends.
7. Actively submitting manuscripts and publicizing water supply work in various aspects
In time, he submitted articles to various newspapers and periodicals. During the year, he published 52 articles on various water supply newspapers and periodicals websites nationwide. Among them, 40 articles were published in newspapers such as “China Water Supply and Water Conservation”, “China Mercury” and “Henan Water Supply”. Source Water Affairs published 12 articles.
8. Strengthen training and improve the overall quality of employees
Strengthen the training and training of employees in this position, formulate study plans, focus on the job responsibilities, business processes, various systems, and professional knowledge. Through a variety of forms, multiple channels of training activities, improve the overall quality of employees.
9. Participate in activities to establish a good image of the company
Actively participated in various activities, represented the company in the "Huadian Cup" staff badminton competition of Xinxiang City Basic Industry Trade Union, won the third place in the group; participated in the company's 60th anniversary of the founding of the national basketball game, won the runner-up; participated in the company's National Day celebration photography exhibition . Actively resound the company's call to participate in the "helping the poor and help one day" activities, with a small effort to give love to the people and employees.
Second, there are shortcomings and efforts
1. The learning of oneself is not tight enough, and the technical quality of the business and the ability to write office documents need to be further improved.
2. There is still insufficient communication and coordination between leaders and departments, and further exchanges are needed.
In the new year, strengthen the study of professional knowledge, strive to improve the quality of business, and further improve the writing level by reading more and writing more. Actively take the leadership of the staff, use various methods to strengthen communication with various departments and improve work efficiency.
The achievements are inseparable from the support of our office team. Although we have few people, we are all excellent, and everyone has done their part to complete the tasks in their own jobs. I want to thank them especially here, I am proud of having such a team. In addition, I would like to thank the company for giving us everything. Although we still face difficulties, we also need to cooperate with each other to promote the company's development with high-quality services and performance, and to take responsibility for the company's rise and fall, and to be grateful and common. Welcome the arrival of the brilliant moment of Zhongyuan Water.
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