Summary of Work of the Evaluation Office in 2019 and Work Arrangement in 2019

After 10 years of work has passed, our assessment office has carried out various tasks in accordance with the annual work plan under the correct guidance of the company's leaders and the joint efforts of all staff. Looking back at the work of the year, the tasks set at the beginning of the year were completed as scheduled during the year. While completing the task, I also found that there are many problems. In order to better carry out the work in 2009, I now carefully and objectively sum up the work of 10 years, truthfully confirm the achievements in the work, and find out the shortcomings in the work. To ensure better completion of next year's work tasks.

I. Work report

,Training work:

According to the training plan formulated at the beginning of the year, middle-level cadre management training, skilled worker skills training, new employee admission training, safety production training, Olympic security training, and related personnel professional technical training and etiquette training were organized.

The training covers every department and every employee. The training content is based on the company's rules and regulations, job responsibilities, work standards and vocational skills standards in the water supply industry. The training format is based on different job positions and nature, using dictation, interactive discussions, and a combination of audiovisual and optical discs. During the year, a total of 1,532 training sessions were organized for 106 hours of training, and annual summative examinations were conducted for each department according to the training plan at the end of the year. The problems exposed in the examinations were carefully summarized to find out the blind spots in the training work this year. One year of training work to find out the direction.

In charge of work

1. Check the development and completion of weekly plans for each department.

2, weekly collaborative office to check the completion of the health system.

3. Modify 876 items of microcomputer data according to company requirements.

4. Check the filling and returning of the task list three times a week and make a statistical analysis.

5. According to the requirements of the “Interim Measures for User Return”, the company will conduct 24 visits for new users' installation, marketing over-receipt, “three-on” task list, low water pressure, etc., and timely coordinate the relevant departments to improve the work according to the results of the return visit.

6. Conduct monthly behavioral inspections for “marketing branches”. The results of the inspection will be assessed at the end of the month with the finance department and office for the marketing branch.

7. Supervisor's supervision and examination work: 572 households in the supervision and examination project, laying 12790.1 meters of pipe network, among them.

8. Network management work: Maintain and backup the server on a monthly or weekly basis according to different requirements to ensure data security. Regularly upgrade the anti-virus software to protect the server and maintain the network on a regular basis to ensure the network is unblocked. At any time, the terminal can be maintained according to the requirements of each department.

9. “Three Comes” Work: Carefully fill in and handle each incoming call, letter, and visitor task list. In the peak period of water supply, the three-way singles who have sentiment to the public will make timely user return visits. According to the requirements of the file management regulations, the task list and the third record will be used to transfer the files to the office on time.

10. Regularly organize meetings of the department, strengthen self-learning, improve work ability, identify gaps in work, find gaps, and timely adjust and improve according to problems found.

,Other jobs:

1. While doing a good job in the safety production and letters and visits of the department, actively cooperate with the office to investigate and manage the hidden dangers of safety production within the company and coordinate the work between other departments 21 times.

2. Regularly update the “Dingzhou Water Supply Assessment Office” office blog to provide a platform for text and video data for training and work technology exchange.

Second, problems in the work

There is no new starting point for the assessment, supervision and implementation. The nature of the work is not innovative. There is no better research on the new concepts and methods of enterprise management. Nothing learned is applied to the work. The assessment work needs to be fine. And standardization. Some specific work has breakpoints, and the continuity is not strong, considering that the work is not well-considered. I have not come up with effective solutions to some emerging problems, and I need to improve my own quality in training. As a functional department of the company, there is a lack of thinking work at work. In the work that is limited to transactional work, there is no comprehensive thinking about the work.

Secondly, the focus of work is not well grasped. Just spend time on the processing of non-critical issues.

Third, next year's work arrangements and improvement measures

Adhere to the regular organization of this departmental meeting, strengthen their own learning, improve their work ability, and identify the gaps in their work and find the gap to enhance the work ability of the staff of the department. Adhere to the regular communication with the office to discuss, supervise, and implement problems in the work, and further improve the inspection and supervision procedures to effectively play the role of inspection and supervision of the "two offices." Seriously formulate the annual training plan to continue to deepen the training work, and strengthen the study of its own team, improve the level of training and strive to deepen the training work. Strengthen the implementation of the assessment work, conduct research on the management concepts and methods of the enterprise, and come up with detailed assessment objectives, methods, and work ideas to improve the predictability and enhance the advancement of the work. Give full play to the initiative and creativity of the work, keep up with the beats of the leadership decision-making in the initiative work, and strengthen the work of assisting the leaders to implement the work. In the process of implementation, we must work hard to ensure the implementation of the work of the department; on the other hand, carefully collect all kinds of information and data, comprehensively and accurately understand and master the development of all aspects of work, the main analysis of the work Issues, sum up work experience, report to the leaders in a timely manner, let the leaders try to understand and grasp the actual situation of recent work as comprehensively and accurately as possible, and make scientific and correct decisions for solving problems.

In the past year, although the work of our appraisal office has achieved some results, there is still a certain gap from the requirements of the higher authorities, and there are also many problems in the work. In the future work, we must conscientiously fulfill the duties of the appraisal office, explore and innovate, strive to improve work initiative, foresight, change ideas, clarify job responsibilities and goals, and shift from task-based work to goal. Keep up with the beats of leadership decisions in active work.

related articles:

Summary of the administrative logistics work of the deputy director of the college Property summary of the warehouse clerk of the property company Work summary and work plan of the customer service staff Summary of the personnel administration work of the company in 2019 2019 Office administrative logistics management work summary of the civil service office secretary and the financial affairs summary area Summary of the annual work of the Administration for Industry and Commerce
View More>> Administrative Logistics Summary