Corporate Administration Work 2019 Final Summary and 2019 Work Plan
In XX, under the correct leadership and strong support of the company's leaders, under the strong cooperation of the brother departments, in the face of fierce market competition, the administrative department closely focused on the management, service, training, recruitment and other work priorities, focusing on the Department of Administration. The role of the central hub of linking up and down, connecting and coordinating all parties has made positive contributions to the company's successful completion of its annual goals and objectives. The work situation in the past year is now reported as follows:
First, earnestly perform their duties and do a good job in internal management.
First, the establishment of various rules and regulations. Our company started operation in June this year, and all management work started from scratch. In order to protect the normal and orderly operation of the company, the administrative department formulated a series of rules and regulations such as attendance, dressing and asset management, which basically standardized the company's management. The related work has achieved high quality and high efficiency, which has created favorable conditions for the company's various work. The second is to pay close attention to the supervision of employees' etiquette behavior and office environment. Strictly in accordance with the company's requirements, in the company's employee behavior standards and office environment and other employee self-discipline, the supervision and inspection efforts have been intensified, and irregular inspections of employee behavior etiquette and office area cleaning have been carried out, creating a good office environment and order.
Second, strengthen service awareness and provide quality assurance for the company and customers.
The core of the work of the administrative department is to do a good job of "three services", that is, to serve the leaders, serve the employees, and serve the customers. In the past year, we have worked around the center and have done the following three things in terms of service work: First, we actively completed the tasks assigned by the general manager, acted as the staff and assistants of the company's leaders, and took the initiative to solve problems for the company's leaders. Temporary work tasks have basically been processed in a timely manner and timely feedback, when the day is clear. The second is to find ways to do a good job in the work, life, entertainment and other security of employees, and focus on the company's key tasks, and strive to consider the front, the service before, especially the daily work of procurement, office consumables control and office equipment maintenance, maintenance, etc. The planning is thorough, the measures are in place, and the guarantee is strong. In supporting the work of other departments, we also insisted that positive enthusiasm is not offside. The third is to carefully prepare and organize the client association, ensure the success of each association, assist the wealth management department to do a good job tracking, and ensure that the customer renews the contract in time or cancels the contract according to the contract. A telephone call back to each customer at the end of each month to ensure full communication between the customer and the company.
Third, strengthen personnel management, and do a good job in recruiting and training talents for the company.
First, actively recruit talents for the company. In order to solve the manpower needs of the company's development, this year, the Ministry of Administration, in accordance with the instructions of the company's leaders, has repeatedly participated in the talent market recruitment meeting to recruit employees for the company. The second is to do a good job in the staff. In order to improve the quality of employees and better adapt to market competition, our department actively cooperates with the company to closely integrate the optimal personnel structure and improve the quality of employees with the development goals of the enterprise, and incorporate the planning of training work into the overall work plan of the department. In the middle, we will strengthen the training of employees' ideological and professional skills. We organize company employees to conduct various business learning and training every week, so that the employees' business level can be effectively improved, and the normal development of various business tasks is guaranteed.
IV. Insufficient existence In the past year, under the guidance and guidance of the company's leaders, with the assistance of various departments, the Ministry of Administration has achieved certain results. Although we have achieved certain results, there are still many shortcomings, mainly in the following aspects: First, because the work of the administrative department is often inconspicuous, we hope that each job can be done best, but because of Limited ability, can not do everything to perfection. Second, it is not enough to understand the work of various departments of the company, and it is not comprehensive enough to grasp the real problems of the existing problems, so that the role of the staff assistants should be insufficient for the leadership decision-making. The third is to grasp the implementation of the system is not enough. Because the company's affairs are complicated and the basic inspections are not in place, there is a certain heavy system construction and light system implementation. These need us to actually solve them in our future work.
V. Work plan for 2012
The year XX is about to pass and the new year is coming. In the new year, we will continue to work around the company center, overcome shortcomings, improve methods; conduct in-depth research, grasp the facts; strengthen management, improve services; boldly explore new ideas and methods of the Ministry of Administration, and urge the administration to work again. A new step to make a greater contribution to the company's healthy and rapid development! In the following, based on the current work situation and shortcomings in the current year, combined with the current development status and future trends of the company, the Ministry of Administration plans to carry out the work of the year 2012 in the following aspects:
1. Strive to improve the overall quality of administrative office personnel, strengthen theoretical study, business study, strengthen service and management awareness, formulate corresponding assessment management system, clarify division of labor, fully mobilize work enthusiasm, and make the company's logistics service management work to a new level.
2. Completing the work analysis of each position of the company's various departments, providing a scientific basis for talent recruitment and performance appraisal;
3. Make the collection of daily work information of employees and complete daily administrative recruitment and configuration;
4. Fully consider employee benefits, do a good job of employee motivation, do a good job in employee career planning, cultivate employee ownership and dedication, and enhance corporate cohesion.
First, earnestly perform their duties and do a good job in internal management.
First, the establishment of various rules and regulations. Our company started operation in June this year, and all management work started from scratch. In order to protect the normal and orderly operation of the company, the administrative department formulated a series of rules and regulations such as attendance, dressing and asset management, which basically standardized the company's management. The related work has achieved high quality and high efficiency, which has created favorable conditions for the company's various work. The second is to pay close attention to the supervision of employees' etiquette behavior and office environment. Strictly in accordance with the company's requirements, in the company's employee behavior standards and office environment and other employee self-discipline, the supervision and inspection efforts have been intensified, and irregular inspections of employee behavior etiquette and office area cleaning have been carried out, creating a good office environment and order.
Second, strengthen service awareness and provide quality assurance for the company and customers.
The core of the work of the administrative department is to do a good job of "three services", that is, to serve the leaders, serve the employees, and serve the customers. In the past year, we have worked around the center and have done the following three things in terms of service work: First, we actively completed the tasks assigned by the general manager, acted as the staff and assistants of the company's leaders, and took the initiative to solve problems for the company's leaders. Temporary work tasks have basically been processed in a timely manner and timely feedback, when the day is clear. The second is to find ways to do a good job in the work, life, entertainment and other security of employees, and focus on the company's key tasks, and strive to consider the front, the service before, especially the daily work of procurement, office consumables control and office equipment maintenance, maintenance, etc. The planning is thorough, the measures are in place, and the guarantee is strong. In supporting the work of other departments, we also insisted that positive enthusiasm is not offside. The third is to carefully prepare and organize the client association, ensure the success of each association, assist the wealth management department to do a good job tracking, and ensure that the customer renews the contract in time or cancels the contract according to the contract. A telephone call back to each customer at the end of each month to ensure full communication between the customer and the company.
Third, strengthen personnel management, and do a good job in recruiting and training talents for the company.
First, actively recruit talents for the company. In order to solve the manpower needs of the company's development, this year, the Ministry of Administration, in accordance with the instructions of the company's leaders, has repeatedly participated in the talent market recruitment meeting to recruit employees for the company. The second is to do a good job in the staff. In order to improve the quality of employees and better adapt to market competition, our department actively cooperates with the company to closely integrate the optimal personnel structure and improve the quality of employees with the development goals of the enterprise, and incorporate the planning of training work into the overall work plan of the department. In the middle, we will strengthen the training of employees' ideological and professional skills. We organize company employees to conduct various business learning and training every week, so that the employees' business level can be effectively improved, and the normal development of various business tasks is guaranteed.
IV. Insufficient existence In the past year, under the guidance and guidance of the company's leaders, with the assistance of various departments, the Ministry of Administration has achieved certain results. Although we have achieved certain results, there are still many shortcomings, mainly in the following aspects: First, because the work of the administrative department is often inconspicuous, we hope that each job can be done best, but because of Limited ability, can not do everything to perfection. Second, it is not enough to understand the work of various departments of the company, and it is not comprehensive enough to grasp the real problems of the existing problems, so that the role of the staff assistants should be insufficient for the leadership decision-making. The third is to grasp the implementation of the system is not enough. Because the company's affairs are complicated and the basic inspections are not in place, there is a certain heavy system construction and light system implementation. These need us to actually solve them in our future work.
V. Work plan for 2012
The year XX is about to pass and the new year is coming. In the new year, we will continue to work around the company center, overcome shortcomings, improve methods; conduct in-depth research, grasp the facts; strengthen management, improve services; boldly explore new ideas and methods of the Ministry of Administration, and urge the administration to work again. A new step to make a greater contribution to the company's healthy and rapid development! In the following, based on the current work situation and shortcomings in the current year, combined with the current development status and future trends of the company, the Ministry of Administration plans to carry out the work of the year 2012 in the following aspects:
1. Strive to improve the overall quality of administrative office personnel, strengthen theoretical study, business study, strengthen service and management awareness, formulate corresponding assessment management system, clarify division of labor, fully mobilize work enthusiasm, and make the company's logistics service management work to a new level.
2. Completing the work analysis of each position of the company's various departments, providing a scientific basis for talent recruitment and performance appraisal;
3. Make the collection of daily work information of employees and complete daily administrative recruitment and configuration;
4. Fully consider employee benefits, do a good job of employee motivation, do a good job in employee career planning, cultivate employee ownership and dedication, and enhance corporate cohesion.
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